Chevrolet Avalanche Complaints (2011)

155 consumer complaints on file.

#11035153October 20, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET AVALANCHE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GEORGE MOORE CHEVROLET, JACKSONVILLE, FL, 904-482-9000) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034063October 17, 2017
UNKNOWN OR OTHER
DASH IS CRACKED ON DRIVER AND PASSENGER SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032081October 6, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET AVALANCHE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONNECTED. THE MANUFACTURER INFORMED THE CONTACT THAT THE RESOLUTION HAD NOT BEEN DETERMINED; THEREFORE, THE REMEDY PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024128September 18, 2017
STRUCTURE:BODY
DASHBOARD HAS CRACKED IN MULTIPLE SPOTS. I PARKED THE CAR AT WORK AND WHEN I CAME OUT AFTER WORK AND STARTED THE CAR I HEARD A POP AND SAW THE FIRST CRACK HAPPEN. SINCE THEN MORE CRACKS HAVE APPEARED, SOME SURROUNDING THE PASSENGER AIRBAG LOCATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022238September 7, 2017
AIR BAGS
2011 CHEVROLET AVALANCHE HAS DASHBOARD CRACKING ALL AROUND THE PASSENGER SIDE AIR BAG. MY CONCERN IS IF THE AIR BAG IS DEPLOYED FOR ANY REASON THE HARD PLASTIC DASHBOARD MATERIAL WILL SHATTER A SCATTER ALL THROUGH THE CABIN INJURING MYSELF, OR WORSE MY FAMILY. MY UNDERSTANDING AFTER READING ALL THE REVIEWS THIS IS NOT A CONCERN OF GM EVEN THOUGH MOST VEHICLES HAVE THIS ISSUE. IT SEEMS THEY ARE SIMPLY WAITING FOR ENOUGH PEOPLE TO GET INJURED BEFORE THEY HAVE TO DO A RECALL DUE TO USING INFERIOR PRODUCTS. THIS WAS MY FIRST CHEVROLET AND WILL BE MY LAST, WHAT A DISAPPOINTMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014952August 13, 2017
AIR BAGS, UNKNOWN OR OTHER
RECEIVED RECALL LETTER FROM GM JULY 2016 CONTACTED OUR LOCAL DEALERSHIP SEVERAL TIMES AND REQUEST NEW AIRBAG DURING ROUTINE SERVICE. THE DASH AROUND THE AIRBAG HAS TWO CRACKS AND VIBRATES WHEN DRIVING. IT IS GARAGE KEPT, 87,000 MILES. IT NEEDS TO BE REPAIRED OR REPLACED. I AM WORRIED THAT THE AIRBAG MAY NOT WORK OR THAT PASSENGER WILL BE INJURED WITH PLASTIC FROM DASH IF NEEDED IN CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012759August 4, 2017
UNKNOWN OR OTHER
DASH IS CRACKED ON ALL 3 GM VEHICLES WE OWN. 2 DENALI YUKON XL'S AND 2011 CHEVE AVALANCHE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006381July 19, 2017
UNKNOWN OR OTHER
I, LIKE THOUSANDS OF GM CUSTOMERS, HAVE A CRACK IN MY DASHBOARD. AFTER I TOOK ALL THE STEPS WITH MY LOCAL DEALER TO NO AVAIL, I EMAILED THE CEO OF GM. I IMMEDIATELY GOT A CALL BACK FROM SOMEONE AT HER OFFICE AND, AFTER ALL WAS SAID AND DONE, I WAS INFORMED THAT GENERAL MOTORS WAS NOT GOING TO EVEN PARTICIPATE IN THE REPLACEMENT OF THE DASH. GM HAS TURNED ITS' BACK ON ALL THE CUSTOMERS WHO HAVE THIS PROBLEM AND BASICALLY SAID THEY'LL TAKE NO RESPONSIBILITY FOR FIXING THIS HUGE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002617July 1, 2017
UNKNOWN OR OTHER
DASHBOARD IS CRACKED FROM THE AIRBAG OVER TO DOME PART OVER GAUGES. CRACK KEEPS GETTING LONGER. LOTS OF VIBRATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995067June 14, 2017
AIR BAGS, ELECTRICAL SYSTEM
AIR BAG SERVICE LIGHT IS ON THE TRUCK WILL SURGE WITH NO WARNING CAUSE THE INSTRUMENT TO BLACK OUT AND WOULD CAUSE THE TRUCK TO STOP CHECK ENGINE LIGHT IS ON WITH NO KEY AND CONTROL ON THE STEERING NOT FUNCTIONAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993531June 6, 2017
UNKNOWN OR OTHER
MY DASH CRACKED AT 17000 MILES, CRACKED RIGHT DOWN THE MIDDLE FOR NO REASON. THE ONLY REASON I KNEW IT WAS CRACKED AS I HEARD A TERRIBLE RATTLING AND MY DASH WAS WHAT I CAN ONLY DESCRIBE AS JUMPING. IN CLEANING THE DASHBOARD ONE AFTERNOON I NOTICED A LARGE CRACK, I IMMEDIATELY WENT TO THE DEALERSHIP WITH THIS PROBLEM. YES THEY SAID THERE ARE SOME PROBLEMS WITH SOME OF THE DASH BOARDS AND THESE VEHICLES AND THAT THEY WOULD REPLACE IT FOR NO CHARGE, I WOULD THINK SO SINCE THE TRUCK WAS ONLY TWO YEARS OLD AND HAD 17,000 MILES ON IT! NOW AT 50 MM THE DASH HAS CRACKED ONCE AGAIN THIS TIME IN A DIFFERENT PLACE, AND THE NOISE AND RATTLING IS UNBEARABLE. TOOK IT TO MY LOCAL DEALER THEY SAID I HAD TO CONTACT GM, WHICH I DID AND AFTER 4 DAYS OF WAITING, I CONTACTED THE DEALER AND SHE SAID SHE SPOKE WITH GM AND THEY WERE OFFERING 0 ASSISTANCE. NOW I AM ASKED TO PAY $1008.00 FOR A SECOND CRACKED DASH? I WAS EVEN TOLD BY THEIR DEALERSHIP I WAS LUCKY THEY REPLACED IT THE FIRST TIME BECAUSE SOMETIMES PEOPLE GET THEIR DASHES CRACKED BY" PEOPLE PUTTING THEIR FEET ON THEM". MY HUSBAND AND I ARE THE ONLY ONES WHO DRIVE THIS VEHICLE WE DON'T EVEN HAVE ANY CHILDREN. IF THAT EVEN MATTERS!! I AM OUTRAGED THAT GM IS TURNING THEIR HEAD TO THIS AND EXPECTING THE CONSUMER TO FIX A FAULTY AND OBVIOUS DEFECT IN THEIR VEHICLES. I WILL NOT PAY TO GET THIS FIXED I WILL GET RID OF THIS VEHICLE AND BUY A TOYOTA OR HONDA SOMETHING THAT I KNOW WILL LAST. MY ENTIRE FAMILY HAS WORKED OR HAS RETIRED FROM GM AND THIS IS HEARTBREAKING. IT'S BEYOND MADDENING! I WAS JUST DRIVING AND HEARD RATTLING IN BOTH CASES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986157May 17, 2017
UNKNOWN OR OTHER
VEHICLE WAS STATIONARY WHEN I NOTICED A LARGE CRACK IN THE DASHBOARD NEAR THE PASSENGER SIDE DASHBOARD AIR BAG. THE TRUCK WAS PARKED IN MY DRIVEWAY. I AM CONCERNED WITH THE EFFECTIVENESS OF THE AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980539April 25, 2017
STRUCTURE:BODY
DRIVING ALONG AND DASHBOARD CRACKED BY AIRBAG ON PASSENGER SIDE. NOW THE DASH SHAKE UP AND DOWN WHEN DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968774March 27, 2017
AIR BAGS
"TAKATA RECALL" I HAVE BEEN TRYING TO GET SATISFACTION FROM CHEVROLET, BUT THEY DON'T HAVE ANY ANSWERS FOR ME. IT HAS BEEN ALMOST ONE YEAR FROM THE DATE OF THE NOTICE ABOUT THE DEFECT AND THEY HAVE NO ANSWERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968243March 24, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
ENGINE RUNS ROUGH AT IDLE WHEN ENGINE LIGHT, SERVICE STABILITRAK LIGHT AND TRACTION CONTROL OFF LIGHTS ALL COME ON. UPON ACCELERATION, ONLY ENGINE LIGHT REMAINS ON. WILL REPEAT AT LOWER IDLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967983March 23, 2017
UNKNOWN OR OTHER
DASHBOARD HAS 2 LARGE CRACKS CLOSE TO AIRBAG AND STEERING WHEEL WHEN I GOOGLED THE PROBLEM I NOTICED A FACEBOOK PAGE AND ONLINE PETITION I'M WORRIED WHAT WOULD HAPPEN IF AIRBAG DEPLOYED I FEEL WITH THE THOUSANDS OF ISSUES IT SHOULD BE CONSIDERED SAFETY RELATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966583March 17, 2017
UNKNOWN OR OTHER
MY 2011 CHEVROLET AVALANCHE HAS THE DASH CRACK FROM DEFECTIVE MATERIAL USED IN MANUFACTURE. THERE ARE TWO CRACKS AT THE PASSENGER AIR BAG, WHICH IS AWAITING A RECALL FIX, AT EACH FORWARD CORNERS OF PASSENGER AIRBAG AND GO IN DIRECTION OF WINDSHIELD. THEN THE DASH IS CRACKED FORWARD OF THE INSTRUMENT CLUSTER AND IT PROCEEDS IN THE DIRECTION OF WINDSHIELD. THERE IS A SEPARATE FORWARD DASH PANEL, FORWARD OF THE DASH ASSEMBLY, WHERE THE DASH IS CRACKED AT INSTRUMENT CLUSTER THAT AREA HAS TWO ANCHOR POINTS THAT HAVE FAILED FROM CRACKING AND THE FORWARD DASH PANEL WILL NOT STAY ATTACHED. I HAVE RESEARCHED THIS PROBLEM AND IT SEEMS TO BE COMMON AMONG GENERAL MOTORS CHEVROLET/GMC TRUCK AND FULL SIZE SUV MODELS. THE FORWARD DASH PANEL AND PARTS OFF THE DEFECTIVE DASH COULD COME LOOSE IN A VEHICLE ACCIDENT AND CAUSE POSSIBLE EYE AND FACE INJURIES FROM BEING PROJECTILES INSIDE THE PASSENGER COMPARTMENT. THIS IS A DEFECT IN MATERIAL USED IN THE MANUFACTURE OF THE DASH PANELS AND IN MY OPINION SHOULD BE UNDER A RECALL. PLEASE SEE IF OTHERS HAVE SUBMITTED THIS SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966584March 17, 2017
UNKNOWN OR OTHER
2011 CHEVROLET AVALANCHE DASH CRACKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958395March 3, 2017
AIR BAGS, UNKNOWN OR OTHER
GENERAL MOTORS DASH CRACKS ON VARIOUS AVALANCHE MODEL YEARS. MY RESEARCH SUGGEST OTHER GM VEHICLES SIMILAR TOO THE AVALANCHE. MY METICULOUSLY MAINTAINED AVALANCHE IS TYPICAL. COMPARING TOO OTHER GM VEHICLES OF OTHER OWNERS. CRACK ARE NEAR IDENTICAL IN LOCATION. PRESENTLY ONE AT THE PASSENGER AIRBAG. SECOND CRACK ON THE INSTRUMENT DASH HUMP. I CAN ONLY CONCLUDE THE POSSIBILITY OF A DESIGN FLAW. CRACK PICTURE ARE THE BEST I CAN DO. AIRBAG CRACK IS NEAR THE QUARTER. TWO PICTURES SHOW THE VEHICLE IS NOT ABUSED. GENERAL MOTORS CONTACT HAVE PROVED USELESS. "IF I WANT THE CRACK REPAIRED, I WOULD HAVE TO PAY FROM MY OWN POCKET."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957373February 27, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET AVALANCHE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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