CAN-AM Spyder Complaints (2015)

13 consumer complaints on file.

#11529373June 28, 2023
POWER TRAIN
The contact owns a 2015 CAN-AM Spyder FS-3. The contact received notification of NHTSA Campaign Number: 22V352000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520240May 3, 2023
POWER TRAIN
The contact owns a 2015 Can-Am Spyder RT. The contact received notification of NHTSA Campaign Number: 22V352000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519078April 26, 2023
POWER TRAIN
The contact owns a 2015 Can-Am Spyder F3. The contact received notification of NHTSA Campaign Number: 22V352000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510837March 8, 2023
POWER TRAIN
The contact owns a 2015 Can-Am Spyder F3. The contact received notification of NHTSA Campaign Number: 22V352000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504693January 31, 2023
POWER TRAIN
The contact owns a 2015 Can-Am Spyder F3-S. The contact received notification of NHTSA Campaign Number: 22V352000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498193December 20, 2022
POWER TRAIN
The contact owns a 2015 Can-Am Spyder F3. The contact received notification of NHTSA Campaign Number: 22V352000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494484November 21, 2022
FUEL/PROPULSION SYSTEM, STEERING, FORWARD COLLISION AVOIDANCE: WARNINGS
Over 6 months ago the front sprocket on my 2015 can-am Spyder went completely out all of a sudden. At the time I was going up a small hill near my house. The sprocket went out as I was going up the hill and around a corner. I lost control of the Spyder. It went off the road. I was only traveling about 20-25 miles an hour. The bike is now sitting in Sacramento at Elk Grove Powersports, where it was originally purchased. I don’t know what is wrong with it besides the sprocket since it went off the road. I was not hurt. My bike may have been. I had a neighbor tow it out of the ditch it landed in. It has been over six months that I have not had use of my Spyder, no repair parts available, no information, don’t know if it runs now. I want to know where I can serve small claims papers for this problem. I have actually spoken to a class-action attorney who will take my case. I have found several other Spyder owners dealing with this recall with no resolution in site who are willing to file with me. Please call me at [XXX]. I just want to know where to serve these papers. Please. I have repeatedly asked BRP where I would file these papers or report the incident, and I have gotten either the wrong information or no information at all. Today I received another “Important Safety Recall Notice” regarding the same issue that basically states the same thing the notice in May 2022 stated. There still is no resolution to this problem. Who knows what else is wrong with my bike since this occurred over six months ago. I am trying to file something here with your organization in hopes something will happen, maybe get the proper address to be served, a resolution like a new part to replace the one that went bad, anything, literally any information would be so appreciated at this point. Thank you for your time. I don’t know what else to do. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11469202June 14, 2022
SUSPENSION, LANE DEPARTURE: ASSIST, FUEL/PROPULSION SYSTEM
Defective front sproket
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417733May 19, 2021
SERVICE BRAKES, STEERING
The motorcycle is not easy to steer when making turns,, difficult to steer when less than 8 mph and impossible to steer when idle. The brake pedal goes almost all the way in when braking after new brake pads installed and nothing else identifiable has been found.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090424April 27, 2018
ENGINE
TL* THE CONTACT OWNS A 2015 CAN-AM SPYDER F3. WHILE DRIVING APPROXIMATELY 40 MPH OVER A BUMP IN THE ROAD, THE RETURNER BOLT BECAME DETACHED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD WHERE IT WAS TOWED TO I MOTOR SPORT (334 WEST GRANT, ELM HURST, IL 60126, (630) 529-5200). THE DEALER DIAGNOSED THAT THE RETURNER BOLT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046591November 16, 2017
SUSPENSION
PURCHASED 9/2015, AS OF 11/16/17 HAVE 15,101 MILES. I AM REPLACING MY SECOND REAR SHOCK. THE ORIGINAL SHOCK BROKE AFTER 11 MONTHS, THE REPLACEMENT SHOCK BROKE WITHIN THE LAST 30 DAYS. HAVING TO HAVE A THIRD REAR SHOCK REPLACEMENT. THE WEIGHT LIMIT WAS NEVER EXCEEDED, THERE ARE NO SIGNS OF ABUSE OR NEGLECT. THE SPYDER HAS HAD ALL OF ITS REGULAR MAINTENANCE PERFORMED ON SCHEDULE AND BY A LICENSED BRP/CAN AM REPAIR CENTER. ALL THREE TIMES THIS HAS HAPPENED HAS BEEN AFTER LONG-DISTANCE TOURING TRIPS, EACH THAT LASTED 6-8 DAYS AND COVERED BETWEEN 1600-2400 MILES; BASICALLY FROM FLORIDA UP TO NC, VA, AND NORTHERN GA, SPECIFICALLY. WHAT CAUSED ME TO NOTICE THERE WAS A PROBLEM WERE A) THE STABILITY CONTROL LIGHT CAME ON WHEN TURNING THE VEHICLE, B) ROUGH RIDING CONDITIONS ON SMOOTH INTERSTATE SURFACES, AND C) EXTREME "BOUNCING" GOING ACROSS ROAD LEVELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034577October 19, 2017
ENGINE
TL* THE CONTACT OWNS A 2015 CAN-AM SPYDER RT. WHILE DRIVING VARIOUS SPEEDS, THE BOLT ON THE FRONT SPROCKET BECAME DETACHED FROM THE VEHICLE. THE CONTACT HEARD A LOUD NOISE COMING FROM THE VEHICLE DUE TO THE SPROCKET BECOMING WORN DOWN BY THE SHAFT. IN ADDITION, THE BELT THAT WAS SUPPOSED TO BE CENTERED BY THE SPROCKET BECAME MISALIGNED. GAINESVILLE MOTORSPORTS IN GAINESVILLE, GEORGIA WAS UNABLE TO DETERMINE WHY THE BOLT BECAME REMOVED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 13,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010298July 24, 2017
ELECTRICAL SYSTEM
THE TURN SIGNAL FUNCTION DOES NOT OPERATE CORRECTLY. THE SWITCH DOES WORK ON A 45 TO 90 DEGREE TURN HOWEVER IF YOU ARE DRIVING ON A TWO LANE MOTORWAY AND WANT TO SIGNAL TO CHANGE LANES I CAN NOT GET THE SWITCH TO CANCEL OUT. IT DOES NOT CANCEL. MOTORISTS AROUND YOU HAVE NO IDEA WHAT YOUR INTENDING TO DO SINCE IT IS SIGNALING LEFT OR RIGHT AS YOU TRY TO GET IT TO CANCEL. DURING THIS PERIOD YOU ARE NOT GIVING 100 PERCENT ATTENTION TO THE TRAFFIC AROUND YOU. THIS CONFUSION OF MOTORISTS AROUND YOU PRESENTS A FURTHER HAZARDOUS SITUATION. THIS SWITCH IS FAULTY. CAN AM SHOULD HAVE A RECALL ON THEM. HOPEFULLY REPLACING WITH A BETTER DESIGN. I BOUGHT THE CAN AM USED FROM A PERSON AND THIS IS MY FINDINGS AS THE SECOND OWNER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to CAN-AM Spyder