Cadillac Escalade Complaints (2011)

52 consumer complaints on file.

#11002446June 30, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CADILLAC ESCALADE. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LAKE GENIEVA CHEVROLET DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 127,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994468June 12, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT INFORMED THE DEALER (CLAUDE NOLAN CADILLAC) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED CASE NUMBER: 8/2732696074. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/29/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950213February 8, 2017
AIR BAGS
I HAS BEEN OVER A YEAR SINCE THE RECALL AND GM STATES THAT THEY DON'T HAVE A REMEDY. WHY? WHEN WILL THE REMEDY BE AVAILABLE? WHY HAVE A RECALL IF YOU CAN'T REMEDY THE PROBLEM. SIMPLY REPLACE THE ITEM!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950153February 7, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10943747January 9, 2017
AIR BAGS
TAMARA RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927024November 18, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2011 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899163August 29, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865896May 19, 2016
SERVICE BRAKES, TRACTION CONTROL SYSTEM, SUSPENSION
TL* THE CONTACT OWNS A 2011 CADILLAC ESCALADE. WHILE DRIVING 65 MPH AND ATTEMPTING TO DEPRESS THE BRAKE PEDAL, THE BRAKES BECAME INOPERABLE AND THE TRACTION CONTROL LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SUSPENSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000. UPDATED 08/22/16*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854789April 11, 2016
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2011 CADILLAC ESCALADE. THE CONTACT STATED THAT THE SERVICE STABILITY TRACTION CONTROL WARNING LIGHT FLASHED AND REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED. THE VEHICLE WAS THEN TAKEN TOA DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A LEAK IN THE CV BOOTS. THE DEALER REPLACED THE CV BOOTS BUT THE FAILURE CONTINUED SHORTLY AFTER THE REPAIR. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHERE IT WAS AWAITING A DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679330January 27, 2015
AIR BAGS
CRACKED DASHBOARD ON 2 OUT OF EVERY 3 GM SUV / TRUCKS. MINE IS ONE OF THEM. IT IS A SAFETY ISSUE THAT IF I WERE INVOLVED IN A CRASH, WOULD MY AIRBAG DEPLOY PROPERLY, WOULD THE DASH SHATTER INTO TINY PIECES AND BE LIKE SHRAPNEL. GM KNOWS THAT THIS IS A HUGE PROBLEM WITH MOST 2007-PRESENT SUV / TRUCKS DASHES. MY GM CASE NUMBER [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653079November 6, 2014
STRUCTURE:BODY
BLACK CHROME PAINT ON WINDOW FRAMES PEELING AWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430733October 18, 2011
EXTERIOR LIGHTING:HEADLIGHTS
THIS COMPLAINT IS A GENERAL COMPLAINT ABOUT THE NEW TYPE OF HEADLIGHTS THAT SHINE A PIERCING BLUE COLOR. WHEN VEHICLES WITH THIS NEW TYPE OF HEADLIGHT APPROACH, IT INTERFERES WITH NIGHT DRIVING VISION. I CAN TOLERATE ONE OR TWO OF THESE TYPE HEADLIGHTS COMING AT ME AT NIGHT, BUT IF SOMEDAY THERE ARE DOZENS OF THEM IN ONCOMING TRAFFIC IT WILL NOT BE SAFE TO DRIVE. VISION WILL BE IMPAIRED. SUCH HEADLIGHTS NEED TO BE TONED DOWN. THEY ARE MUCH TOO BRIGHT. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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