Cadillac Escalade ESV Complaints (2008)

17 consumer complaints on file.

#11118647August 8, 2018
AIR BAGS
TAKATA RECALL. I CONTACTED GUARANTY CHEVROLET IN SANTA ANA CA AND TUSTIN CADILLAC TO HAVE MY TAKATA AIR BAG REPLCED AND WAS TOLD THERE ARE NO AVAILABLE PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102207June 15, 2018
AIR BAGS
TAKATA RECALL. WHAT IS GOING ON WITH THIS RECALL? MY 2008 CADILLAC IS IN LIMBO AS GM DRAGS ITS FEET WITH PETITIONS TO AVOID THE WHOLE ISSUE. TO MAKE MATTERS EVEN WORSE, I HAVE IMPORTED THIS VEHICLE INTO CANADA AND CAN NOT REGISTER OR LEGALLY DRIVE IT UNTIL ALL OF THE RECALLS HAVE BEEN COMPLETED. DOES ANY GOVERNMENT AGENCY HAVE ANY POWER TO MAKE AN AUTO MANUFACTURER COMPLY WITH A RECALL IN A TIMELY MANNER?THIS ISSUE WITH THIS MODEL HAS BEEN GOING ON FOR YEARS WITH NO RESOLUTION AS YET. FRUSTRATING AND VERY DISAPPOINTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072940February 14, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE ESV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CADILLAC OF NAPERVILLE AT (630) 355-2700 LOCATED AT 1507 OGDEN AVE, NAPERVILLE, IL 60540 WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072121February 10, 2018
POWER TRAIN, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
SERVICE STABILITRAK THAT PROCEED INTO REDUCED ENGINE POWER. NORMALLY WHILE STEERING THE PROBLEM WILL DROP UP. I HAVE GONE TWICE INTO GM/CADILLAC DEALERS AND THEY INCAPABLE OF FIXING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051707December 1, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE ESV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (ENGLEWOOD CLIFFS CADILLAC, 374 SYLVAN AVE, ENGLEWOOD CLIFFS, NJ 07632) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048757November 27, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE ESV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BRITAIN CHEVROLET CADILLAC AT (903) 274-4401 (4495 I-30 FRONTAGE RD, GREENVILLE, TX 75402) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044105November 7, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE ESV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CADILLAC OF NEW ORLEANS AT (504) 885-3000 (3100 LIME ST, METAIRIE, LA 70006) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED ON AND OFF. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044295November 7, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE ESV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (KENT COUNTY MOTORS, 2181 S DUPONT HWY, DOVER, DE 19901) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041726October 31, 2017
AIR BAGS
:TAKATA RECALL"RECEIVED NOTIFICATION IN 2016 AND MANUFACTURER HAS NOT REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041508October 31, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934429December 10, 2016
AIR BAGS
TAKATA RECALL. MY VEHICLE HAS BEEN RECALLED DUE TO TAKATA AIRBAGS BEGINNING IN MAY 2016. THERE HAS BEEN NO RESOLUTION TO THE AIRBAG ISSUE AND IT IS NOW DECEMBER 10, 2016. MY CAR IS NOT SAFE TO DRIVE WITH THESE DEFECTIVE AIRBAGS. I WAS INVOLVED IN AN ACCIDENT RECENTLY AND THE AIRBAGS DID NOT EVEN DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10926819November 18, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE ESV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918561October 24, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2008 CADILLAC ESCALADE ESV. THE CONTACT RECEIVED A RECALL NOTICE OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783341October 19, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CADILLAC ESCALADE ESV. WHILE DRIVING AT 60 MPH, THE SPEED REDUCED TO 25 MPH AND THE ACCELERATOR PEDAL FAILED TO RESPOND. THE CONTACT APPLIED FORCE TO THE ACCELERATOR PEDAL IN ORDER TO INCREASE SPEED. UNKNOWN WARNING INDICATORS ILLUMINATED EACH TIME THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 10V240000 (ELECTRICAL SYSTEM) AND 08V441000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579363April 12, 2014
ENGINE
STARTED TO ACCELERATE AND THERE WAS A LOSS OF POWER FOR APPROXIMATELY 2 SECONDS AND THEN THE ENGINE SHUT DOWN. CAR WOULD NOT RESTART. I COULD NOT PULL OVER TO THE CURB AND HAD TO HAVE SOMEONE HELP ME GET THE CAR OUT OF THE MIDDLE OF THE ROADWAY. CAR STARTED AFTER SITTING FOR 15 MINUTES. THE CAR'S ENGINE FAULT LIGHT HAD BEEN ON. TOOK THE CAR TO THE DEALER FOR REPAIR. THEY REPORTED THAT THE PROBLEM WAS A ENGINE CONTROL MODULE WIRING HARNESS THAT HAD BEEN FRAYED BY THE DRIVE SHAFT RESULTING IN A NUMBER OF ENGINE FAULTS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340458June 28, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 CADILLAC ESCALADE ESV. THE CONTACT STATED WHILE DRIVING AT 70 MPH, THE VEHICLE SUDDENLY ACCELERATED UP TO 80 MPH INDEPENDENTLY. THE CONTACT WAS UNABLE TO STOP THE UNINTENDED ACCELERATION AND SHUT OFF THE ENGINE. THE VEHICLE BEGAN TO DECREASE IN SPEED. THE CONTACT RESTARTED THE ENGINE AND MOVED FROM THE ROADWAY WHERE HE SHUT OFF AND RESTARTED THE ENGINE A SECOND TIME. THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TOWED TO A LOCAL DEALER WHERE HE WAS ADVISED THAT THE MANUFACTURER WAS AWARE OF THE FAILURE IN OLDER MODEL VEHICLE BUT NOT THE 2008 MODEL. THE DEALER CONTRIBUTED THE FAILURE TO THE THROTTLE BODY. THE CONTACT BELIEVED THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 22,000 AND THE CURRENT WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256882January 29, 2009
ELECTRICAL SYSTEM
DRIVING DOWN THE ROAD, LIGHT RAIN, ABOUT 50 DEGREES, THE ENGINE SHUTS OFF, NAVIGATION/RADIO OFF, LIGHTS OFF. MY WIFE WAS DRIVING, LOST AND REGAINED CONTROL OF VEHICLE. HAPPENED WITH DEPUTY SHERIFF DIRECTLY BEHIND HER. THIS WAS THE SECOND TIME THE CAR HAS SHUT OFF UNINTENTIONALLY. THE FIRST TIME WAS IN A PARKING LOT AND CADILLAC CAME OUT AND CHANGED BATTERY. THIS TIME WAS TOWED TO DEALER WHO COULD NOT FIND ANYTHING WRONG. THE DEALER REFUSED TO CHECK TSB'S. SAID THERE WERE TOO MANY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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