Buick Rendezvous Complaints (2002)

486 consumer complaints on file.

#10274183June 17, 2009
SUSPENSION:REAR
THE COMPLAINT IS THE LACK OF AVAILABILITY OF A PART FROM GM FOR MY VEHICLE, A 2002 BUICK RENDEZVOUS. WITHOUT THESE REPLACEMENT PARTS, MY VEHICLE IS UNSAFE, UNABLE TO PASS INSPECTION AND MY TIRES ARE WEARING OUT CONSIDERABLY FASTER. MY MECHANIC HAS BEEN TOLD THAT THE PARTS ARE ON BACK ORDER AND THAT I HAVE BEEN PLACED ON A WAITING LIST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273189June 9, 2009
SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
I HAVE A 2002 BUICK RENDEZVOUS WITH 52,650 MILES ON IT. IN THE PAST 3 MONTHS I HAVE HAD TO HAVE THE BODY CONTROL MODULE, A RT FRT WHEEL SPEED SENSOR REPLACED. WHEN I HAD IT IN FOR THE SPEED SENSOR REPLACED, THE GM SHOP FOUND THAT THE INTAKE MANIFOLD IS LEAKING AND MUST BE REPAIRED @ A COST OD $1000.00 AND THEN MAYBE THE HEAD GASKETS MAY NEED TO BE REPLACED DUE TO THE TYPE OD GASKETS THAT GM USED AND THE DEX-COOL ANTI FREEZE USED I BY GM. THIS HAS BEEN A PROBLEM FOR SEVERAL YEARS AND NUMEROUS COMPLAINTS HAVE BEEN FILED. A CLASS ACTION SUIT WAS FILED BUT NO ONE--NO ONE NOTIFIED THE PUBLIC ABOUT IT UNTIL IT WAS TO LATE TO GET IN ON IT. I THINK THAT THERE NEEDS TO BE A FORCED RECALL TO CORRECT THIS PROBLEM. TAX PAYERS HAVE BAILED OUT GM AND WE GET STUCK WITH A FAULTY PRODUCT. I CONTACTED GM AND IN THE END THEY REFUSED TO MAKE GOOD OR EVEN ADMIT THIS PROBLEM HAS EXISTED SINCE THEY STARTED TO USE DEXCOOL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273220June 9, 2009
SERVICE BRAKES, HYDRAULIC
2002 BUICK RENDEZVOUS WITH APPROX. 80K MILES AT TIME OF FAILURE. AT APPROXIMATELY 40MPH WHILE EXITING THE FREEWAY, THE FRONT BRAKES FAILED TOTALLY. I WAS (BARELY) ABLE TO STOP THE VEHICLE SAFELY DUE TO THE RELATIVELY LOW SPEED AT THE TIME OF THE FAILURE. IT IS PURE LUCK THAT THERE WAS NOT AN ACCIDENT OR FATALITY. THE BRAKE FAILURE WAS DUE TO A RUSTED OUT FRONT BRAKE LINE THAT RUNS FROM LEFT TO RIGHT BEHIND THE ENGINE AND AGAINST THE FIREWALL. IT IS IMPOSSIBLE TO SEE UNLESS THE VEHICLE IS ON A LIFT. THE RUPTURED BRAKE LINE WAS REPLACED BY SHELTON PONTIAC AT A COST OF $620. WHEN GM WAS CONTACTED ABOUT THE FAILURE, THEY TOOK THE POSITION THAT RUST WAS NORMAL AND IT WAS THE OWNER'S RESPONSIBILITY TO INSPECT THE BRAKE LINES AND REPLACE AS NECESSARY. THEY REFUSED TO ACKNOWLEDGE A PROBLEM OR TO HELP WITH THE REPAIR COST IN ANY WAY WHATSOEVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269550May 20, 2009
SUSPENSION:REAR
2002 BUICK RENDEZVOUS WITH ALL WHEEL DRIVE: LEFT REAR SPRING DISCOVERED BROKEN. RIGHT FRONT SPRING FOUND BROKEN IN 2008. HIGHLY UNUSUAL THAT SPRINGS WOULD BREAK. IF SPRINGS BREAK WHILE DRIVING, BROKEN SPRING COULD PUNCTURE TIRE AND CAUSE ACCIDENT. SUSPECT POOR DESIGN OF SPRING OR SUBSTANDARD METAL OR WRONG SPRING USED BY MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269344May 19, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE AIR BAG LIGHT REMAINS CONSTANTLY ILLUMINATED. THE LIGHT DOES NOT DIM EVEN WHEN HE IS SEATED AND WEARING HIS SEAT BELT. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 02V222000 (AIR BAGS:FRONTAL). THE CONTACT WOULD HAVE TO PAY FOR A DIAGNOSTIC. IN ADDITION, THE FUEL GAUGE WORKED OCCASIONALLY, WHICH PREVENTED THE CONTACT FROM KNOWING HOW MUCH FUEL WAS IN THE TANK. THE DEALER STATED THAT THEY WOULD REPAIR THE VEHICLE ONLY AT THE CONTACT'S EXPENSE. THE FAILURE MILEAGE WAS 125,000 AND CURRENT MILEAGE WAS 133,000. UPDATED 6/8/09 *CN UPDATED 06/11/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268901May 16, 2009
ENGINE AND ENGINE COOLING:ENGINE
2002 BUICK RENDEZVOUS HEAD GASKET AND INTAKE MANIFOLD GASKET FAILURES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268845May 15, 2009
ELECTRICAL SYSTEM
BODY CONTROL MODULE NEEDS REPLACEMENT. THIS SEEMS TO BE HAPPENING TO A TON OF RENDEZVOUS OWNERS. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267354April 30, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM, SUSPENSION:REAR, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VISIBILITY, FUEL SYSTEM, GASOLINE
I HAVE A 2002 BUICK RENED. I HAVE HAD AN ON GOING PROBLEM WITH THE CAR OVERHEATING AND NO AC. I HAVE HAD THE AC REPLACED ON THE VEHICLE, THE TEMP GAUGE, THE THERMOSTAT, THE WATER-PUMP, 2 BLOWN HEAD GASKETS, THE FUEL SENSOR, ANTI LOCK BRAKE SENSOR AND THE FUEL PUMP. I ALSO HAVE HAD TO REPLACE THE WINDOW REGULATOR ON THE PASSENGER SIDE WINDOW. I HAVE RECEIPTS FOR ALL REPAIRS BUT NO I DO NOT HAVE THE OLD PARTS. THESE REPAIRS HAVE COSTS ME AT LEAST $5000K IF NOT MORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266479April 23, 2009
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2002 BUICK RENDEVOUS. THE CONTACT EXPERIENCED FAILURE IN THE ENGINE AND WAS ADVISED THAT THE INTAKE MANIFOLD GASKET IN THE ENGINE NEEDED TO BE REPLACED. THE DEALER STATED THAT THERE WERE NO RECALLS RELATED TO HER VIN AND SHE WOULD BE RESPONSIBLE FOR THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265741April 17, 2009
SEATS, ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHEN THE ENGINE WAS STARTED THE CONTACT COULD HEAR THE ENGINE RODS AND LIFTERS KNOCKING. THE NOISE WOULD STOP AFTER 3 MINS. THE CONTACT HAS KEPT UP WITH REGULAR MAINTENANCE ON THE VEHICLE. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER FOR THIS PROBLEM. THE CONTACT ALSO STATED THAT THE FUEL LEVEL SENSOR FAILED AND THE AIR CONDITIONER RECHARGE UNIT FAILED AND HE HAS HAD THEM REPAIRED. THE CURRENT MILEAGE WAS 56000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264962April 10, 2009
ENGINE AND ENGINE COOLING
MY WIFE AND I PURCHASED A 2002 BUICK RENDEZVOUS AND WE'VE HAD ISSUES WITH IT NOT STARTING UP ONCE BEING TURNED OFF. IT DOES IT QUITE OFTEN. IF WE TRAVEL TO DIFFERENT STORES OR APPOINTMENTS THAT REQUIRE, ESTIMATING HERE, MORE THAN 2 HRS DRIVING THEN WE ARE STUCK IN THAT LOCATION. WE'VE HAD IT TOWED TO A TRUST AUTO SHOP (GRISMER TIRE) AND A BUICK DEALERSHIP AND NEITHER CAN FIND A PROBLEM WITH IT WHEN IT STOPS ON US. WE'VE CHECKED THE RECALL LIST FOR RENDEZVOUS FOR ANYTHING PERTAINING TO THIS PROBLEM AND THE 2004 MODEL DOES THE EXACT SAME THING AS OUR VEHICLE, BUT THERE IS A RECALL FOR THAT YEAR BUT NOT THE 2002. IT ALSO STATE THAT THIS HAPPENS WHILE DRIVING AND WE THANK THE LORD THAT WE HAVEN'T EXPERIENCED THAT. WE SPOKE WITH SOMEONE FROM GM AND THEY SAY TO TAKE BACK TO THE DEALERSHIP WHEN THIS OCCURS AND HAVE THE DEALERSHIP CONTACT THEM, BUT WITH THE ECONOMY BEING THE WAY THAT IT IS WE WOULD HAVE TO SAVE MONEY TO AFFORD THE PRICE OF THEM PUTTING IT ON THE MACHINE TO TRY AND DIAGNOSE THE PROBLEM. WE ARE ALSO FRIGHTEN TO DRIVE THE VEHICLE MORE THAN A FEW MILES NOW DUE TO READING THAT IF COULD ALSO CUT OFF AT ANYTIME. WE ARE ALSO AWARE THAT THERE MANY OWNERS OF THIS VEHICLE THAT EXPERIENCING THE SAME PROBLEM WITH NO RESOLUTION OR HELP FROM GM. *TR UPDATED 05//05/10. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264220April 6, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
COOLANT LEAK FOUND BY VEHICLE INSPECTION MECHANIC. A SEALANT WAS PUT IN BY DEALERSHIP AS A TEMPORARY FIX, BUT DUE TO ESTIMATE OF $1800, WORK TO PERMANENTLY FIX THE PROBLEM HAS NOT BEEN DONE YET. I DID AN INTERNET SEARCH AND FOUND THE PROBLEM IS A COMMON COMPLAINT IN THE 2002 BUICK RENDEZVOUS. I AM DRIVING THE VEHICLE AS LITTLE AS POSSIBLE UNTIL I DECIDE ON A COURSE OF ACTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263733March 31, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE INTAKE MANIFOLD GASKET WAS LEAKING COOLANT. AFTER SHE PLACED MORE COOLANT IN THE VEHICLE, IT WOULD OVERHEAT WHILE DRIVING APPROXIMATELY FIVE MILES. SHE CONTINUES TO ADD COOLANT, BUT THE VEHICLE KEEPS RUNNING HOT. THE MECHANIC STATED THAT THE UPPER AND LOWER INTAKE MANIFOLD FAILED. THE CONTACT WILL CALL THE MANUFACTURER FOR ASSISTANCE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263541March 29, 2009
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
WHILE TRAVELING HOME FOR SPRING BREAK. MY 2002 BUICK RENDEZVOUS EXPERIENCED ELECTRICAL PROBLEMS AND STALLED ON THE HIGHWAY. I PURCHASED THIS VEHICLE IN DECEMBER 2008 AND IT IS STILL UNDER WARRANTY. I HAD THE VEHICLE TOWED FROM STOCKTON CA TO TRACY CA WHERE IT REMAINS AWAITING A SERVICE AUTHORIZATION TO BE FIXED FROM MY CONTRACT HOLDER. THE MECHANIC AT THE TRACY DEALERSHIP STATED THE BATTERY WAS DEAD, THE OIL WAS VERY LOW AND THAT THE ENGINE HAD INTERNAL PROBLEMS THAT WOULD REQUIRE HIM TO DISMANTLE OR REPLACE THE ENGINE. THIS PARTICULAR VEHICLE IS LISTED IN MANY COMPLAINTS IN THE DATA BASE HERE AND HAS SERIOUS MECHANICAL / ELECTRICAL ISSUES. TO DATE MARCH 29, 2009 I AM AWAITING SERVICE AND A RESOLUTION. NOTHING HAS BEEN DONE TO CORRECT THE ISSUE TO DATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262548March 20, 2009
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE SECURITY SYSTEM WARNING INDICATOR ILLUMINATED AND CAUSED THE AUTOMATIC WINDOWS, DOORS, AND TRUNK TO LOCK. THE DOOR LOCKS INTERMITTENTLY MOVED FROM THE LOCKED TO UNLOCKED POSITION. THE CONTACT COULD NOT EXIT THE VEHICLE AND ATTEMPTED TO PLACE IT INTO PARK AND TURN OFF THE IGNITION. HOWEVER, SHE WAS STILL UNABLE TO EXIT THE VEHICLE. IN ADDITION, THE RADIO LOCK BUTTON ENABLED AND SHE COULD NOT MOVE IT FROM THE UNLOCK POSITION. THE DEALER INPUT A CODE THAT UNLOCKED ALL THE COMPONENTS THAT WERE AFFECTED BY THE SECURITY SYSTEM. THE IGNITION CYLINDER WAS REPAIRED AND THE CONTACT REMOVED A FUSE IN AN ATTEMPT TO CORRECT THE FAILURES. CURRENTLY, THE TRUNK IS STILL LOCKED AND THE FAILURES PERSIST. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262432March 19, 2009
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHILE DRIVING 45 MPH, THE BRAKES FAILED AND THE ABS INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT KEPT PUMPING THE BRAKES, BUT NOTHING HAPPENED. HE APPLIED THE EMERGENCY BRAKE TO SLOW DOWN THE VEHICLE. THROUGH ONLINE RESEARCH, HE FOUND SEVERAL COMPLAINTS ABOUT THIS FAILURE. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 82,000 AND FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261980March 16, 2009
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
CAR JUST SHUTS OFF WILL NOT START FOR 15 MIN. THEN RUNS RUFF AFTER 30 MIN WILL START AND RUN FINE UP TO A WEEK OR A MONTH NO WILL NOT RUN AT ALL. IT IS THE WIRING FROM BCM TO FUEL TANK AND NOW BCM IS BAD READING SOME FOREIGN LANGUAGE ALSO SMELL GAS AFTER FILL UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261719March 13, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHILE DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS, THE TEMPERATURE GAUGE DISPLAYED A SIGNIFICANT INCREASE. IMMEDIATELY, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. ROADSIDE ASSISTANCE WAS CALLED TO THE SCENE AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE TECHNICIAN OBSERVED A COOLANT LEAK AND STATED THAT THE HEAD GASKET FAILED. THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 68,000. 4/01/09 *NJ UPDATED 04/09/09. *J
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260800March 5, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM, ELECTRICAL SYSTEM
I HAVE OWNED MY 2002 BUICK RENDEZVOUS FOR LESS THAN 2 YRS AND I HAVE HAD TO REPLACE 2 WHEEL BEARINGS AND NOW I HAVE BLOWN A HEAD GASKET. LESS THAN A MONTH AGO I HAD TO REPLACE THE ALTERNATOR AND BATTERY. THE DRIVER SIDE WINDOW FELL IN LESS THAN A YR AGO AND I HAVE ELECTRICAL PROBLEMS WITH IT CONSTANTLY. INCLUDING THE ALARM AND SECURITY GOING OFF FOR NO REASON AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259954February 25, 2009
ENGINE AND ENGINE COOLING
MY 2002 BUICK RENDEZVOUS BEGAN TO LOSE CABIN HEATING AND SHOWED LOW COOLANT LEVELS. REPAIR FACILITY FOUND COOLANT IN ENGINE OIL AND DETERMINED INTAKE MANIFOLD GASKET REPAIR WAS NEEDED. REPAIR FACILITY COMMENTED THAT THIS IS A COMMON PROBLEM THAT WAS EASILY CONFIRM BY SOME RESEARCH. I AM STRONGLY OF THE OPINION THAT THIS MATTER SHOULD BE A RECALL BY THE MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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