Buick Rendezvous Complaints (2002)

486 consumer complaints on file.

#10408850June 24, 2011
SEAT BELTS, AIR BAGS
ON MAY 31,2011, WE WERE TRAVELING ON HIGHWAY 82, IN NAHUNTA, GA. AND A CAR PULLED OUT IN FRONT OF ME AND WE CRASHED AT APPROXIMATELY 35 MPH. THERE WERE TOW PEOPLE IN THE FRONT AND ONE PERSON IN THE BACK. THE SHOULDER HARNESSES DID NOT LOCK AND I HIT THE STEERING WHEEL, MY WIFE HIT THE DASH WITH HER FACE AND MY DAUGHTER WAS THROWN ABOUT IN THE BACK SEAT INJURING HER LEG AND HER SHOULDER SHE HAD JUST BEEN RELEASED FROM HAVING SURGERY ON. I HAVE AN APPOINTMENT ON WEDNESDAY JUNE 29, 2011 TO HAVE IT REPAIRED IN WAYX, GA. *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10408654June 23, 2011
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE ENGINE OVERHEATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THE HEAD AND HEAD GASKETS NEEDED TO BE REPLACED, AS A RESULT OF WATER LEAKING INTO THE ENGINE. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DIAGNOSED THAT THE OIL SENDING UNIT NEEDED TO BE REPLACED BECAUSE IT WAS LEAKING OIL ONTO THE ENGINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 97,000 AND THE CURRENT MILEAGE WAS 109,071.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407004June 15, 2011
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I OWN A 2002 BUICK RENDEZVOUS. I HAVE HAD NOTHING BUT PROBLEMS WITH THE VEHICLE. THE FIRST PROBLEM WAS THE SPEEDOMETER GOING WELL OVER 100MPH WHEN I WAS ONLY DRIVING LIKE 20 OR 30. ALL THE LIGHTS IN THE VEHICLE FLASHES ON AND OFF. THE HEAT SOMETIMES WORKS AND SOMETIMES DONT IT OVERHEATS.NOW THE BIGGEST PROBLEM IS THE INTAKE MANIFOLD GASKET WENT ON ME. I CALLED GM AND THEY TOLD ME THAT THEY DIDNT SHOW ANY RECALLS NOR EVER HAD ANY COMPLAINTS. HOWEVER, I READ THE COMPLAINTS ONLINE ABOUT THE SAME VEHICLE THAT I HAVE AND CLEARLY HAVE ALL THE SAME PROBLEMS. SO THE QUESTION IS WHY DIDNT THIS VEHICLE IN NYS HAVE ANY RECALLS FOR THE MANIFOLD GASKET. IT'S WEIRD TO ME BECAUSE IN CANADA THEY HAD A CLASS ACTION LAWSUIT FOR FAULTY INTAKE MANIFOLD GASKETS ON THE 2002 BUICK RENDEZVOUS. CAN SOMEONE GET SOME ANSWERS. IT WILL BE GREATLY APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404101June 1, 2011
SERVICE BRAKES, HYDRAULIC
2002 BUICK RENDEZVOUS. WHEN PRESSING BRAKE TO SLOW DOWN, THE BRAKE PEDAL PULSATES AND IT IS HARDER TO BRAKE. ALSO WHEN YOU MAKE A TURN YOU FEEL VIBRATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402997May 27, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT WAS DRIVING 35 MPH APPROACHING A TRAFFIC STOP WHEN THE AWD WARNING LIGHT ILLUMINATED. AS THE BRAKE WAS DEPRESSED, THE VEHICLE JERKED ABNORMALLY AS THE BRAKE LOCKED FOR APPROXIMATELY THREE MINUTES BEFORE RELEASING. THE FAILURE RECURRED SPORADICALLY AND THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402082May 19, 2011
TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING LIGHT WOULD SPORADICALLY ILLUMINATE. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED THAT THE FAILURE WAS NON-REPAIRABLE. YET, ADVISED THAT IF THE FAILURE WAS NOT REPAIRED, THE BRAKES WOULD EVENTUALLY FAIL. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE. UPDATED 06/17/11*LJ UPDATED 06/27/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401183May 16, 2011
FUEL SYSTEM, OTHER
FUEL GAUGE STOPPED WORKING AT 115,000 MILES. I WILL SHOW FULL AND TWO SECONDS LATER IT WILL SHOW EMPTY EVEN IF IT IS FULL. WE HAVE TO WATCH FUEL USAGE MY MILEAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398592May 2, 2011
FUEL SYSTEM, OTHER
BUICK RENDEVOUS 2002 AWD CXS MODEL HAS FAULTY GAS GAUGE AND ALWAYS READS FULL WHEN IT IS NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398361April 30, 2011
FUEL SYSTEM, OTHER
MY GM BUICK RENDEZVOUS HAS A BROKEN FUEL GAUGE. IT WAS PURCHASED NEW IN 2002 AND BY 2006, THE FUEL GAUGE NO LONGER WORKED. WE NEVER REPORTED IT UNTIL I READ AN ARTICLE REGARDING THE NUMBER OF GM FUEL GAUGES THAT ARE BROKEN, YET IT DID NOT LIST THE RENDEZVOUS MODEL AS ONE THAT HAD PROBLEMS. WE HAVE TO MONITOR FUEL USAGE BY THE NUMBER OF MILES DRIVEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395631April 12, 2011
VISIBILITY
BOUGHT MY BUICK 2002 RENDEZVOUS A YEAR AGO WITH ONLY 45,000 MILES ON IT GIVE OR TAKE. IT WAS GREAT UNTIL ABOUT 6 MONTHS INTO OWNING IT WHEN ALL OF A SUDDEN THE LIGHTS WOULD FLASH OFF DRIVING AT NIGHT (VERY UNSAFE) THEN WHEN I WOULD GO TO TURN OFF THE VEHICLE THE LIGHTS WON'T SHUT OFF AT ALL... THEY WOULD FLASH AND CARRY ON THE WHOLE TIME I WAS DRIVING. THEN THE SERVICE ENGINE LIGHT CAME ON AND THEN THE SECURITY LIGHT. ONE DAY THE LOCKS STARTED CLICKING ON AND OFF....THE RADIO LOCKED UP.. THE AIR CONDITIONING WON'T WORK... THE HORN STAYS ON SO LOUD IT IS DEAFENING AND FRIGHTENING TO ALL CARS AROUND YOU... IT IS SO LOUD YOU CAN'T HARDLY STAND IT... IT WON'T SHUT OFF.. WENT TO BUICK DEALER THEY SAID IT WOULD COST PROBABLY CLOSE TO 1000 TO FIX... TIL THEY DIAGNOSED IT... ANOTHER GARAGE COULDN'T EVEN FIGURE OUT HOW I WAS GOING TO SHUT OFF THE LIGHTS... I TOLD THEM TO PLEASE DISCONNECT THE BATTERY CABLE TO AT LEAST RESET IT...MY SON IS A MECHANIC AND ASKED AROUND AND FOUND OUT IT IS A COMMON PROBLEM WITH THIS BUICK MODEL AND YEAR AND IS THE BODY CONTROL MODULE AND HAPPENS A LOT IN GM VEHICLES. THIS IS A VERY DANGEROUS THING.. LIGHTS GOING OFF WHILE DRIVING.. LIGHTS STAYING ON TO CAUSE BATTERY TO DIE... HORN BLOWING SO LOUDLY..IT IS UNBELIEVABLE. AND THERE IS NO RECALL.. THIS IS SO WRONG. WHEN YOU RESEARCH ONLINE YOU SEE MANY OWNERS WITH THESE SAME ISSUES... TO ME THIS IS A SAFETY CONCERN AND NOT RIGHT THAT PEOPLE WHO MAY NOT HAVE THE MONEY TO FIX THIS ARE STUCK WITH IT AND ARE UNSAFE. GM KNOWS THAT THIS PART IS GOING OUT A LOT IN THEIR VEHICLES AND THEY DO NOT RECALL IT. I FEEL THIS IS A HUGE SAFETY CONCERN... ALL OF THE THINGS THAT FLASH IN THE VEHICLE ON AND OFF ARE VERY DISTRACTING WHILE YOU ARE DRIVING.. ESPECIALLY HAVING NO LIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386806March 8, 2011
WHEELS
BOTH THE LEFT AND RIGHT AXLE BEARING AND HUB ASSEMBLY FAILED IN THE FIRST 10K MILES OF OWNERSHIP. BUICK REFUSED TO HONOR THE WARRANTY OF THESE PARTS. AS A RESULT, I PAID $1400 FOR THE REPAIR ON THESE PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386811March 8, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE INTAKE MANIFOLD GASKET FAILED AND RESULTED IN COOLANT LEAKING AND THE ENGINE OVERHEATED ON MULTIPLE OCCASIONS. BUICK REFUSED TO HONOR THE WARRANTY FOR THE REPAIR TO THE INTAKE MANIFOLD GASKET. AS A RESULT, I PAID $950 FOR THE REPAIR TO THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386816March 8, 2011
SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM
ANTI-LOCK BRAKE SENSOR FAILED WHICH CAUSED EXCESSIVE MOVEMENT IN THE BRAKE PEDAL WHEN STOPPING. IN ADDITION, THIS SENSOR CAUSED THE TRACTION CONTROL SYSTEM TO DISENGAGE AND CREATED DIFFICULTY IN STOPPING THE VEHICLE. IN SOME INSTANCES THE BRAKE PEDAL WOULD DEPRESS ALL THE WAY TO THE FLOOR OF THE VEHICLE WHEN ATTEMPTING TO STOP. BUICK WOULD NOT HONOR THE WARRANTY ON THIS PART. AS A RESULT, I PAID $700 FOR THE REPAIR ON THIS PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386822March 8, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE WINDOW REGULATOR BROKE AND CAUSED THE WINDOW TO DROP INTO THE DOOR PANEL. THE REGULATOR, WINDOW CLIPS AND WINDOW REGULATOR MOTOR HAD TO BE REPLACED. BUICK REFUSED TO HONOR THE WARRANTY ON THESE PARTS. AS A RESULT, I PAID $200 FOR THE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386818March 8, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WATER PUMP FAILED AND CAUSE THE ENGINE TO OVERHEAT. BUICK REFUSED TO HONOR THE WARRANTY ON THIS PART. AS A RESULT, I PAID $575 FOR THE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386820March 8, 2011
ELECTRICAL SYSTEM
THE VEHICLE EXPERIENCED TOTAL ELECTRICAL FAILURE AND WOULD NOT START. THE CAR RADIO, DOOR LOCKS, AND INSTRUMENT PANEL WOULD REPEATEDLY LIGHT UP AND TURN OFF EVEN WITH THE KEY OUT OF THE IGNITION. THE BODY CONTROL MODULE HAD TO BE REPLACED. BUICK REFUSED TO HONOR THE WARRANTY ON THIS PART. AS A RESULT, I PAID $575 FOR THE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386817March 8, 2011
ENGINE AND ENGINE COOLING
THE OIL PAN GASKET FAILED AND CAUSE AN OIL LEAK. BUICK FAILED TO HONOR THE WARRANTY ON THIS PART. AS A RESULT I PAID $670 TO REPAIR THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382747February 15, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WE JUST BOUGHT A 2002 BUICK RENDEZVOUS. WE WERE FIRST TOLD THAT WE JUST NEEDED OUR FLUSHED. THE VEHICLE'S HOT COOLANT LIGHT WAS COMING ON AND THE TEMP GAUGE WAS INDICATING THAT THE VEHICLE WAS HOT. WE GOT THIS DONE AND WAS DRIVING IT HOME AND HAD THE SAME ISSUE. WE ARE NOW BEING TOLD THAT IT HAS A BLOWN HEAD GASKET. I DECIDED TO RESEARCH ONLINE AND AM ASTOUNDED BY THE AMOUNT OF CONSUMERS THAT ARE HAVING THIS SAME ISSUE. SOME OF THEM ARE GETTING IT FIXED AND HAVING THE SAME ISSUE A FEW YEARS LATER. I AM REALLY FRUSTRATED AND FEEL THAT MY HANDS ARE TIED. WHAT IF I GET IT FIXED THIS TIME AND IN A FEW YEARS IT DOES IT AGAIN? I CAN NOT AFFORD TO KEEP PUTTING HUGE AMOUNTS OF MONEY INTO THIS VEHICLE. IF THIS IS SUCH A COMMON ISSUE WHY IS THERE NOT A RECALL? THIS IS NOT HOW GM SHOULD BE TREATING CONSUMERS. THEY NEED TO TAKE RESPONSIBILITY FOR A BAD PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375372January 10, 2011
SERVICE BRAKES, HYDRAULIC
MY 2002 BUICK RENDEZVOUS HAD COMPLETE BRAKE FAILURE A FEW MONTHS AGO. LUCKILY I WAS ONLY TRAVELING ABOUT 10 MILES AN HOUR AND WAS WITHIN A MILE OF HOME. THE BRAKE LINE HAD RUSTED OUT. THIS CAR WAS STORED IN A GARAGE WHEN NOT DRIVEN AND HAS BEEN IN FLORIDA FOR TWO YEARS. THE BUICK DEALERSHIP IMPLIED THAT THIS IS JUST COMMON WEAR AND TEAR. THERE WAS NO WARNING, AND NO REPAIR SHOP THAT DID WORK ON THE CAR EVER INDICATED THIS RUSTING OF THE BRAKE LINE WAS HAPPENING. CAR HAD ABOUT 100,000 MILES ON IT. I HAVE ALSO BEEN THROUGH THREE CONTROL MODULES, LUCKILY COVERED UNDER WARRANTY. ALSO, BECAUSE I GOT AN EXTENDED WARRANTY AT TIME OF PURCHASE, THE AIR CONDITIONING, THE HEAD GASKET AND VARIOUS OTHER PROBLEMS WERE COVERED. THIS 2002 MODEL DEFINITELY HAS SOME SPECIFIC AND EXPENSIVE AND DANGEROUS PROBLEMS. LATELY, IT'S CALMED DOWN. GREAT CAR FOR COMFORT, AND ROOMY FOR CARRYING HOUSEHOLD ITEMS. TOO BAD TOYOTA DIDN'T MAKE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375759January 5, 2011
SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING, AIR BAGS
WE PURCHASED THIS VEHICLE USED IN 2004, AND OVER THE PAST YEARS WE HAVE HAD TO REPLACE THE FOLLOWING: BOTH FRONT HUB ASSEMBLIES (WITH SPEED SENSORS), INTAKE MANIFOLD GASKET AND THE AIR CONDITIONER CONDENSER (ONE YEAR AGO). JUST WITHIN THE LAST 2 MONTHS WE HAVE HAD TO REPLACE THE FOLLOWING: TIE-ROD, RADIATOR, WATER PUMP, THERMOSTAT, HEAD GASKET, AND THE INTAKE MANIFOLD GASKET AGAIN. THE VEHICLE ONLY HAS 86,000 MILES ON IT TO DATE. THE ONLY THING THAT WE HAD THE BUICK DEALER WORK ON WAS THE FRONT HUB ASSEMBLIES, THE REST OF THE WORK WAS PERFORMED BY TIRE DEALERSHIP, RADIATOR SHOP, AND AN AUTOMOTIVE REPAIR GARAGE. NOW, THE ABS LIGHT IS ON AGAIN MEANING THAT ONE OF THE FRONT HUB ASSEMBLIES ARE OUT (REPLACED BY BUICK THEMSELVES) AND OUR ANTI-LOCK BRAKES ARE NOT WORKING. AND, ALSO, THE AIR-BAG WARNING LIGHT IS ON. I HAVE NOTICED QUITE A LONG LIST OF COMPLAINTS OVER THE INTERNET CONCERNING ALL THE ABOVE PROBLEMS OTHERS HAVE HAD AS WELL WITH THIS MODEL BUICK WHICH LEADS ME TO BELIEVE THAT IT HAS BEEN AN ON-GOING PROBLEM OF WHICH BUICK WILL NOT DEAL WITH NOR STEP UP TO THEIR RESPONSIBILITY. I HAVE BEEN TOLD BY AUTO-REPAIRMEN THAT THEY HAVE HAD NUMEROUS CUSTOMERS COME IN WITH PROBLEMS WITH THE 3400 MODEL ENGINE. I HAVE CONTACTED BUICK CONCERNING THE AIR-BAG PROBLEM, AND THEY ACT AS THOUGH THEY HAVE NEVER HEARD OF ANY PROBLEMS AND DENY ANY RESPONSIBILITY TO LOOK INTO IT, EVEN THOUGH THEY HAVE ISSUED A RECALL ON THE AIR BAG INFLATOR FOR THIS YEAR, MAKE, AND MODEL, JUST NOT FOR MY VIN#. OVER THE YEARS THAT WE HAVE OWNED THIS VEHICLE WE HAVE INVESTED QUITE A SUM OF MONEY INTO REPAIRS ON THIS VEHICLE, AND IT HAS NEVER BEEN IN AN ACCIDENT! I BELIEVE THAT WITH ALL THE NHTSA SAFETY COMPLAINTS CONCERNING THE AIR BAGS SYSTEM, BUICK SHOULD BE HELD RESPONSIBLE! ALL THE OTHER UNIQUE PROBLEMS WITH THIS ENGINE HAVE BEEN REPAIRED BY US, AND IS TOO LATE TO EXPECT ANY HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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