Buick Rendezvous Complaints (2002)

486 consumer complaints on file.

#10034464August 25, 2003
ENGINE AND ENGINE COOLING
WHILE DRIVING AT SPEEDS OF 30 MPH AND LESS VEHICLE WILL STALL WITHOUT WARNING. CAUSE OF THE FAILURE UNDETERMINED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021633August 15, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION IN THE VEHICLE DID NOT WORK PROPERLY (HARD SHIFTING). THE CONSUMER KNEW OF TECHNICAL SERVICE BULLETINS ISSUED FOR THIS PROBLEM. *NLM *AK THE VEHICLE DID NOT SHIFT HARD AT SPEEDS OF UP 25 MPH. *SCC *JB. THE CONSUMER STATED THE VEHICLE DID NOT SHIFT PROPERLY AND ACCELERATE PROPERLY FROM A STOP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030900August 6, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, EQUIPMENT:ELECTRICAL
I HAVE 35,000 MILES ON MY 2002 BUICK RENDEZVOUS AND I AM HAVING THE SECOND FUEL PUMP INSTALLED. THE CAR STALLED OUT WHILE TRAVELING DOWN A BUSY ROAD WITH NO BREAKDOWN LANES. THE BRAKES AND STEARING WERE MINIMAL CREATING A DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026495July 2, 2003
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATES AT ANY SPEED WITHOUT ANY INDICATION VEHICLE WOULD STALL OUT. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025222July 1, 2003
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
BUICK RENDEVOUS - 2002REAR LIFTGATE CAN BE INADVERTENTLY OPENED BY DEPRESSING EITHER THE KEY FOB BUTTON OR THE DASH BOARD BUTTON WHILE THE CAR IS IN PARK.THE CAR CAN BE PLACED IN DRIVE AND DRIVEN, AND THE DASH BOARD WARNING INDICATOR DOES NOT ILLUMINATE, WARNING THE DRIVER THAT THE GATE IS AJAR. WHILE I HAVEN'T INVESTIGATED THIS, THE SENSOR IS PROBABLY A PLUNGER OR PRESSURE SENSOR. THE GATE IS HEAVY ENOUGH, EVEN WHEN UNLOCKED, THAT THE SENSOR DOES NOT ACTIVATE ON UNLOCKING. AS THE CAR IS DRIVEN, THE GATE MOVES AND THE SENSOR COMES ON. THERE IS A POSSIBLITY THAT A CAR'S LOAD OR PASSENGERS COULD BE EJECTED FROM THIS UNLOCKED LIFT GATE WHILE THE CAR IS IN OPERATION. WE HAVE INADVERTENTLY ACTIVATED THE UNLOCKING MECHANISM THREE TIMES, HAVE PULLED OFF THE ROAD AND SECURED THE GATE WITHOUT INCIDENT. THE REMEDY WOULD INVOLVE HAVING THE SENSOR LINKED TO THE LOCKING MECHANISM SO THAT ANY TIME IT IS UNLOCKED, THE DRIVER IS AWARE OF THE ISSUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023593June 23, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER
MY 2002 BUICK RENDEZVOUS CXL HAS A RECURRING PROBLEM WITH THE WINDSHIELD WIPERS. WHEN I AM DRIVING IN THE RAIN AND TURN ON THE WIPERS, THEY DO COME ON, BUT UNLESS I TURN MY VEHICLE OFF AND REMOVE THE KEY, THE WIPERS WILL NOT TURN OFF; NOR WILL THEY CHANGE SPEEDS. I WILL BE TAKING THE VEHICLE INTO THE DEALER FOR REPAIR THIS WEEK. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024378June 18, 2003
ENGINE AND ENGINE COOLING:ENGINE, STEERING
AUTOMOBILE CUTS OFF AND DOES NOT WANT TO RESTART. THEN, STEERING LOCKS , AND SHE CANNOT GET IT TO UNLOCK UNTIL SHE BEATS ON IT FOR 5-10 MINUTES. THEN, IT RELEASES. SHE HAS HAD IT TO 3 DIFFERENT DEALERSHIPS, AND THEY ALL TOLD HER THAT THEY COULD FIX THE PROBLEM BECAUSE THEY COULD NOT GET THE VEHICLE TO DUPLICATE THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024248June 17, 2003
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
THE SIZE OF THE SIDE VIEW MIRRORS CAUSE A BLIND SPOT. THIS CAUSES POOR VISIBILITY WHEN SWITCHING LANE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021264June 8, 2003
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DRIVER DOOR HINGE WEAKENED WHICH CAUSED THE DOOR TO BECOME SPRUNG. IT RUBBED AGAINST THE FRONT FENDER AND CAUSED IT TO BEND. CAR HAD 25,109 MILES ON IT AND WAS UNDER WARRANTY. BUICK REFUSED TO HONOR THE WARRANTY. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020466May 23, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE THE DRIVER ATTEMPTED TO TURN A CORNER THE VEHICLE STALLED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018408May 8, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER STOPPING ON A HILL WITH THE TRANSMISSION IN 'D', AS SOON AS I TOOK MY FOOT OFF THE BRAKE, THE CAR STARTED ROLLING BACK. THIS IS A DANGEROUS SITUATION WHEN CARS ARE BEHIND AND YOU COME TO A STOP ON A HILL AND THEN NEED TO GO. *NLM THE DEALER REPLACED THE TORQUE CONVERTER BUT THAT DID NOT SOLVE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017073May 5, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
VEHICLE DRIVER-SIDE DOOR HINGE, AND DOOR AND FRONT BODY PANEL EDGES, WERE BENT BY ONLY A SMALL AMOUNT OF WIND PUSHING DOOR FORWARD. TWO ATTEMPTS BY DEALER TO RESET THE DOOR, INCLUDING A NEW HINGE, HAVE FAILED TO RETURN THE DOOR AND WINDOW TO ORIGINAL POSITION AGAINST THE DOOR SEAL, RESULTING IN A CONSTANT WIND NOISE WHICH IS VERY ANNOYING. HINGE OR DOOR FRAME TO WHICH IT IS ATTACHED APPEAR TO BE INSUFFICIENT IN STRENGTH. EVERY TIME THE DOOR IS OPENED FULLY THE HINGE CAN BE SEEN TO BEND AWAY FROM THE STRUCTURE TO WHICH IT IS ATTACHED IN THE DOOR FRAME. DOOR ALSO DOES NOT SEEM TO HAVE A "STOP" TO PREVENT REOCCURENCE OF THIS PROBLEM. GM DOES NOT SEEM TO HAVE A RETROFIT PROGRAM IN PLACE TO REPLACE THE HINGE OR DOOR FRAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017489April 24, 2003
ELECTRICAL SYSTEM
THE ELECTRICAL SYSTEM LOCKED UP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017331April 22, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER
THE WINDSHIELD WIPERS LOCKED TOGETHER AND STOPPED ROTATING. THE CONSUMER HAD TO PHYSICALLY UNLOCK THE WIPER ARMS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017182April 18, 2003
POWER TRAIN
WHILE DRIVING THE VEHICLES TRANSMISSION JERKED HEAVILY, THE GEARS LOCKED UP AND THE VEHICLE ACCELERATED. THE DEALER WAS NOTIFIED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015980April 16, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE ENGINE LOST POWER, WHEN ACCELERATING FROM A STOP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015902April 15, 2003
SUSPENSION:FRONT:WHEEL BEARING
WHILE DRIVING THE CONSUMER HEARD A GRINDING NOISE. UPON INSPECTION IT WAS NOTED THAT THE FRONT WHEEL BEARINGS FAILED PREMATURELY. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009920March 25, 2003
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER, STRUCTURE
THE TAILGATE HATCH OPENED WHILE BEING DRIVEN. THE DEALER STATED THAT THERE WAS NOTHING HE COULD DO. THE CONSUMER REQUESTED A REPLACEMENT VEHICLE OR A BUY BACK. THE LEFT FRONT DOOR HAD A WINDING SOUND, CAN SEE A GAP, AND DID NOT OPEN PROPERLY. THE HINGES WERE ADJUSTED. THE HEATED SEAT WAS INOPERATIVE. THE REAR HATCH LIGHT HAD COME ON WHEN GOING OVER BUMPY ROADS, AND THE REAR HATCH SWITCH WAS STICKING. THE REAR HATCH SWITCH WAS REPLACED, AND THE LIFTGATE LOCK ASSEMBLY WAS REPLACED. SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007785February 19, 2003
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR, VISIBILITY:WINDSHIELD, UNKNOWN OR OTHER
2002 BUICK RENDEZVOUS VERY LOW PASSENGER HEAT, TROUBLE DEFROSTING WINDSHEILD. CAR TAKEN IN TO DOBLES BUICK IN MANCHESTER, NH THREE TIMES THEN TULLEY BUICK OF NASHUA, NH. INFORMED, WILL NOT PUT OUT MORE HEAT. DRIVING IN COLD WEATHER A BLANKET IS USED. SOME TIMES TURNING LEFT OR RIGHT A BLAST OF HOT AIR COMES OUT OF VENTS. MORE HOT AIR COMES OUT OF TOP VENTS THAN FLOOR VENTS. BOTH DEALERS TESTED CAR AND INFORMED IT WAS WORKING TO FACTORY SPECS. WE HAVE ASKED TO HAVE THE BUICK AREA REPRESENTIVE CONTACT US ON THIS MATTER. THIS CAR PURCHASED NEW 12-20-2002 , CURRENTLY HAS ABOUT 1600 MILES. DEALER SAID WAIT UNTIL THE WEATHER GOT WARMER AND IT WOULD NOT BE AN ISSUE. HAVE CONTACTED BUICK @ 1-800-521-7300 ASSIGNED CASE 1-66914926 AND DORETHA HOLDER, THIS WAS 1-24-2003 @ 1-866-952-4368 X58900 SHE HAS FAILED TO RESPOND TO OUR PHONE CALLS. CALLED MAIN NUMBER AGAIN NOW TALKING TO ELISA ORTIZ @ 1-866-942-4368 X48335 SHE SAID SHE WOULD TAKE OVER THE CASE. THE CAR IS NOT ENJOYABLE TO DRIVE IS A HAZARD AS THE PASSENGER COMPARTMENT DOES NOT GET ADEQUATE HEAT FOR DEFROSTING WINDOWS AND HEAT THE PASSENGERS. I TOLD DOBLES THAT WE WOULD CLAIM IT UNDER A LEMON LAW THEY INFORMED US THAT BEING THEY DO NOT FIND A PROBLEM THAT OUR CASE WOULD BE WEAK AND WOULD PERHAPS BE THROWN OUT. EVERY PERSON THAT HAS BEEN IN THIS CAR IN THE COLD WEATHER COMPLAINS IT IS TOO COLD. CAN NOT FEEL SAFE IN CAR IN COLD FREEZING WEATHER AS THE WINDOWS ICE UP. OUR FAMILY OWNS CHEV 2001 SILVERADO, A 1997 CHEV CONVERSION VAN, 1997 CADY- CATERA . ALL OF THE OTHER CARS WILL PROVIDE ENOUGH HEAT FOR DEFROST AND PASSENGERS. THIS WILL NOT. IS THE BURDEN OF PROOF ON US BECAUSE THE FACTORY SAYS IT IS NORMAL? WE INITIALLY LIKED THE CAR AND ALL WE ASKED IS FOR A RESOLUTION TO OUR PROBLEM. I HAVE TAKEN CAR TO AN INDEPENDENT SERVICE STATION AND THEY SAID BUICK SHOULD LOOK AT CONNECTIONS IN THE "AIR CONNECTION BOX".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006147January 31, 2003
VISIBILITY:WINDSHIELD
WINDSHIELD HAS TWO SMALL CHIPS THAT DEVELOPED INTO A LARGE CRACK ON LEFT SIDE. DEALER IS AWARE OF THE PROBLEM.PLEASE FILL IN ADDITIONAL INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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