Buick Rendezvous Complaints (2004)

200 consumer complaints on file.

#11042687November 2, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 BUICK RENDEZVOUS. THE CONTACT OBSERVED AN ABNORMAL FUEL ODOR WITHIN THE VEHICLE WITHOUT WARNING. IN ADDITION, A SLOW DRIP FROM THE FUEL TANK WAS OBSERVED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CONFIRMED THAT THERE WAS A LEAK FROM THE FUEL TANK. THE CONTACT THEN CALLED THE LOCAL DEALER (BUICK GMC OF KIRKLAND, 12335 120TH AVE NE, KIRKLAND, WA, 98034) WHERE AN APPOINTMENT WAS SCHEDULED. THE DEALER DIAGNOSED THAT THERE WAS A FRACTURE WITHIN THE FUEL TANK INLET CHECK VALVE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 03V454000 (FUEL SYSTEM) OR 07V349000 (FUEL SYSTEM). THE VEHICLE WAS NOT REPAIRED DUE TO THE COST. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 8-34895551467. THE CASE WAS ESCALATED, BUT THE MANUFACTURER DENIED THE CLAIM AND STATED THAT THEY WOULD NOT COVER IT NOR WAS THE VEHICLE INCLUDED IN THE PRIOR RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 50,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019832August 26, 2017
STEERING
HARNESS IN FRONT TOO SHORT CAUSING PROBLEMS WITH ABS /TRACTION SYSTEM TO NOT WORK CORRECTLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971936April 11, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WHILE TRAVELING VARIOUS SPEEDS. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY RESTARTED AFTER A MANUAL RESTART ATTEMPT WAS MADE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT IT COULD NOT BE REPLICATED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V171000 (AIR BAGS, ELECTRICAL SYSTEM) AS A POSSIBLE SOLUTION; HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935010December 13, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE VEHICLE FUEL TANK WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 07V349000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS AT 115,000. UPDATED 01/26/2017*CT *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928792November 30, 2016
FUEL/PROPULSION SYSTEM
*VT* - ON TWO DIFFERENT OCCASIONS MY 2004 BUICK RENDEZVOUS HAS CAUSED THE INSIDE OF THE CAR TO FILL UP WITH STRONG GASOLINE SMELL. WHEN CHECKING THE GROUND I DISCOVERED IT WAS LEAKING GASOLINE. I WAS TOLD THAT THERE WAS NO MORE RECALL ON MY VIN# - HOWEVER, I'M DISCOVERING THAT OTHER 2004 BUICK RENDEZVOUSES ARE REPORTING THE SAME OF SIMILAR PROBLEM UNDER CAMPAIGN #07V349000. I WAS NEVER NOTIFIED OF A RECALL FOR THIS ISSUE, WHICH COULD BE A VERY SERIOUS SAFETY ISSUE, AS I HAUL AROUND BY VERY YOUNG GRANDCHILDREN. WHAT? DOES SOMEONE HAVE TO DIE BEFORE THIS ISSUE IS ADDRESSED PROPERLY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906082September 13, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 BUICK RENDEZVOUS. WHILE THE VEHICLE WAS BEING FUELED, THE FUEL POURED OUT ONTO THE GROUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL TANK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,710.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899395August 30, 2016
AIR BAGS, SERVICE BRAKES
TRAC LIGHT WOULD COME ON AND OFF A FEW TIMES. EVENTUALLY THE TRAC OFF, AND ABS LIGHT STAY ON. IT OCCURS AT RANDOM MOMENTS WHILE STATIONARY AND IN MOTION. DISABLING THE TRACTION CONTROL. THIS IS HAZARDOUS WHEN IT IS ON AND IN MOTION WITH NOT FAVORABLE WEATHER IE RAIN OR SNOW. I HAVE HAD THIS HAPPEN TO ME, DRIVING IN THE RAIN WITH THE ABS DISABLED, I HAD TO APPLY MY BRAKES HARD TO AVOID REAR ENDING THE CAR IN FRONT OF ME WHO HAD HIT THEIR BRAKES TO AVOID AN ACCIDENT AS WELL. I HAVE REPLACED HUB ASSEMBLY, ROTORS BRAKES, BRAKE CALIPERS, BRAKE HOSES THE WHOLE NINE YARDS. WAS TOLD BY ONE MECHANIC THAT WHEN THE TRACTION SYSTEM LIGHTS ARE ON AND ABS IS DISENGAGED THIS CAUSES HIGHER WEAR AND TEAR ON THE ROTORS AND BRAKE PADS. WAS ALSO TOLD THAT THE ABS WIRING HARNESS IS TOO SHORT, SO IT GETS PULLED WHEN MAKING TURNS. THIS ISSUE WILL ALSO HAPPEN IF I GO OVER BUMPS, LIKE RAILROAD TRACKS, THE SMALL STREET DITCH FOR RAIN AT THE END OF A DRIVEWAY. SOMETIMES I JUST START THE CAR UP AND IT WILL IMMEDIATELY COME ON. I ALSO HAD THE SIDE SEAR FRONT PASSENGER AIRBAG DEPLOY WHEN A FRIEND CLOSED THE SEATBELT IN THE DOOR. THE CAR WAS IN DRIVE, HOWEVER IT WAS NOT IN MOTION. THE BUCKLE GOT STUCK ON THE FRAME AT THE LOCK LATCH. THE DOOR FLEW BACK OPEN, AIR BAG DEPLOYED, AND ALL INTERIOR LIGHTS ON THE CAR AS WELL AS THE DASH LIT UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865720May 18, 2016
FUEL/PROPULSION SYSTEM
HELLO I NEED HELP IF POSSIBLE. IM [XXX], MY WIFE AND I ARE BOTH DISABLED & ON SSI DISABILITY, OUR PROBLEM IS SHE WAS GIVEN A CAR FROM A SON IN LAW THAT WAS UNDER A RECALL ( 2004 BUICK RENDEZVOUS ) THE GAS TANK WAS ON A SAFETY RECALL AND I TOOK IT TO WEISNER BUICK AND BECAUSE THE TANK WAS LEAKING AND SHE IS ON OXYGEN AND WAITING FOR A DOUBLE LUNG TRANSPLANT, [XXX] WOULD NOT HONOR THE RECALL OF OVER $ 900,DOLLARS FOR A PLASTIC TANK ! SO THEY SAID THEY WOULD FINANCE IT FOR ME OK SO I HAD NO CHOICE MY PROBLEM IS I CAN ONLY MAKE THE LEAST PAYMENT THAT THEY WILL TAKE AND IT NEVER PAYS THE PRICE DOWN SO WE WILL BE PAYING ON IT THE REST OF OUR LIFE, THE RECALL WAS FOUND ON A GM WEBSITE AND SAYS THEY WILL REPLACE THE TANK NO MATER THE AGE BECAUSE IT'S A SAFETY HAZARD, IS THERE ANY HOPE OF GETTING HELP WITH THIS MATTER [XXX], HOME # [XXX] EMAIL [XXX] PLEASE CONSIDER HELPING US WITH THIS PROBLEM, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860976April 22, 2016
FUEL/PROPULSION SYSTEM
FUEL TANK LEAK CAMPAIGN #07V349000 I WAS NOT NOTIFIED ABOUT RECALL TANK IS NOW LINKING FUMES AND DEALER AND GM SERVICE CLAIMS PAST THE 10 YEAR REPLACEMENT PERIOD. IS THE 10 YEAR PERIOD FROM TIME OF RECALL START DATE OR AGE OF CAR? MY CAR HAS LESS THAN 100,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839761March 3, 2016
SUSPENSION:REAR
TL* THE CONTACT OWNED A 2004 BUICK RENDEZVOUS. WHILE DRIVING APPROXIMATELY 70 MPH, THE REAR DRIVER SIDE BALL JOINT SEPARATED FROM THE AXLE. THE CONTACT CRASHED INTO A SIGN. THE DRIVER SIDE AIR BAG DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED TWO BROKEN RIBS, A LACERATED SPINE, AND INJURIES TO THE LEFT THUMB. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 213,000. THE VEHICLE WAS DESTROYED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10824439February 5, 2016
FUEL/PROPULSION SYSTEM
RECENTLY THE CABIN IS FILLING WITH THE SMELL OF GAS FUMES WHILE AT IDLE AND FILLING AT GAS STATION. THERE IS NO SERVICE ENGINE LIGHT COMING ON, INDICATING SOME SORT OF LEAK IN THE FUEL ENTRANCE TO THE TANK. THERE IS A RECALL #06230 THAT DIRECTLY RELATES TO THIS, HOWEVER I AM TOLD THAT MY VEHICLE WAS MADE A LITTLE LATER AND GM HAD DETERMINED THE LATER PRODUCED VEHICLES DID NOT HAVE THE PROBLEM THAT REQUIRED THE FUEL TANK TO BE REPLACED. I THINK THIS NEEDS TO BE INVESTIGATED FURTHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810498December 15, 2015
UNKNOWN OR OTHER
I HAD ABOUT $1700 WORTH OF WORK DONE TO THE UNDERNEATH OF MY VEHICLE... THE LIGHTS SUCH AS SERVICE ENGINE SOON AND ABS KEEP COMING ON... I HAD TO PUT MY BRAKES ON AND THE ANTI LOCK BRAKES CAME ON AND I TRIED TO PRESS ON THE GAS TO GO AND IT CUT THE POWER DRASTICALLY ON ME LITTLE TO NONE BUT IF I LIFT MY FOOT BACK UP AND I TRY TO START AGIAN IT ALLOWS ME TO DRIVE BUT THEN IF I NEED TO GO UP A HILL OR PASS SOMEONE IT LOSES THE POWER WHEN I PUT THE GAS PEDAL MORE THAN A 3RD OF THE WAY DOWN. AND IT WILL NOT STOP DOING THIS.. I AM EXTREMELY CONCERNED AS NO MECHANIC SEEMS TO KNOW HOW TO FIX THIS AND I LIVE ON A FIXED INCOME AND NEED MY CAR TO GET AROUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810050December 14, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 BUICK RENDEZVOUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE STALLED AS THE BATTERY WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790618November 16, 2015
FUEL/PROPULSION SYSTEM
FUEL TANK LEAKING SHORTLY AFTER RECALL EXPIRED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789414November 9, 2015
FUEL/PROPULSION SYSTEM, STEERING
ENGINE STOPS WORKING WITH LOSS OF ALL CONTROL, BATTERY TURNS OVER BUT VEHICLE WILL NOT START. WHEN I PRESS ON ACCELERATOR THE CAR WILL START BUT WHEN I STOP AT THE STOP LIGHT THE CAR WILL STOP. I AM AFRAID TO DRIVE IT IN HIGHWAY. .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786058October 26, 2015
UNKNOWN OR OTHER
REAR HATCH ASSIST STRAP HAS BEEN REPLACED FOR THE 3RD TIME. EACH TIME TIME STRAP HAS BROKEN UNEXPECTEDLY CAUSING THE PERSON TO LOSE HIS BALANCE AND FALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778981October 1, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 BUICK RENDEZVOUS. WHEN ATTEMPTING TO OPERATE THE VEHICLE, IT FAILED TO START. THE CONTACT WAS ABLE TO START THE VEHICLE AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 05V157000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749418August 18, 2015
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
ENGINE STOPS WORKING WITH LOSS OF ALL CONTROL, BATTERY TURNS OVER BUT VEHICLE WILL NOT START. AFTER APPROXIMATELY 1/2 HOUR ENGINE STARTS. DROVE TO MECHANIC AND NO INFORMATION AVAILOABLE IN COMPUTER. ALL DATA REMOVED.. PROBLEM REPEATED AT 70,00 MILES 90,000 MILES AND AT 150,000 MILES. NO MECHANIC COULD FIND ANY PRONLEM. FIRST OCCURRED WHEN PARKING AFTER A 50 MILE DRIVE. NEXT APPEARED AT A STOP LIGHT. LAST APPERARED WHILE SLOWING DOWN AT AN INTERSECTION. TOOK VEHICLE OFF THE ROAD AFTER THE LAST INCIDENT. FEARED FOR MY LIFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734966July 19, 2015
SERVICE BRAKES, ENGINE, UNKNOWN OR OTHER
I PURCHASED THIS CAR ON JUNE 23 AND THE NEXT DAY IT WOULDN'T START TOOK IT BACK TO THE DEALERSHIP AND THEY REPLACED THE BATTERY AND THE ALTERNATOR SAID IT WAS FIXED BUT SEVERAL HOURS LATER THE CAR WOULDNT START AGAIN TOOK IT BACK THE NEXT DAY AND THEY SAID IT WAS THE AIR CONDITIONER RUNNING WHILE THE CAR WAS OFF DRAINING THE BATTERY SO THEY TOOK THE FUSE OUT AND SAID THEY WOULD FIX IT THE NEXT DAY BUT WHEN I CALLED TO TAKE MY CAR TO THEM I GOT NO ANSWER FROM THEM. THREE DAYS LATER THE CAR OVERHEATED AND I GOT IT COMPLETELY CHECKED BY A DIFFERENT MECHANIC TO SEE WHY MY CAR IS RUNNING HOT AND HE GAVE ME A LIST OF PROBLEMS EVERY HEAD GASKET IS BLOWN OUT AND THE MOTOR IS GONE. HE SAID THAT THERE WAS A RECALL A FEW YEARS BACK ON THESE TYPES OF BUICK CARS FOR THE COOLANT AND THE WRONG COOLANT WAS PLACED IN THE CAR AND IT MESSED UP ALL HEAD GASKETS I IMMEDIATELY CALLED THE DEALERSHIP BUT AGAIN NO RESPONSE I CALLED THE BANK BECAUSE I STILL HAVE A 30 DAY TAG AND ONLY HAD THE CAR FOR TWO WEEKS BUT AGAIN NO RESPONSE I CALLED BUICK AND SPOKE WITH SOMEONE TO ASK ABOUT THE COOLANT RECALL AND HE SAID HE WOULD CALL ME BACK IN A HOUR AND AGAIN NO RESPONSE. I ASKED FOR A CARFAX REPORT AND THE DEALERSHIP SAID THEY DIDN'T HAVE ONE BUT GAVE THE COUPLE BEHIND ME A CARFAX FOR THEIR CAR THE BRAKES AND ROTORS ARE COMPLETELY GONE I CANNOT STOP WITH MY BRAKES I JUST HAVE TO COAST SO I WANT HIT ANYONE THIS CAR WILL STALL OUT ON ME WITHOUT ANY WARNING. THERE HAS BEEN NO ACTION TAKEN FROM THE BANK OR THE DEALERSHIP ON HOW WE CAN FIX THIS PROBLEM THEY HAVE ALL BEEN IGNORING AND NOT RESPONDING TO MY CALLS TEXTS OR ANYTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732806July 8, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 BUICK RENDEZVOUS. AFTER FUELING THE VEHICLE, THE CONTACT SMELLED A STRONG ODOR OF FUEL WITHOUT WARNING. THE FAILURE RECURRED TWICE. A MECHANIC DIAGNOSED THAT THE FUEL LINE WAS RUSTED OUT AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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