Buick Rendezvous Complaints (2002)

486 consumer complaints on file.

#10180606January 24, 2007
ENGINE AND ENGINE COOLING
CAR HAD SMELLED LIKE URINE FOR A FEW MONTHS ON A ROUTINE OIL CHANGE. WE WERE TOLD THAT THE HEAD GASKET WAS LEAKING AND NEEDED TO BE FIXED. HAS NOT BEEN FIXED YET DUE TO COST. THIS SEEMS TO BE AN ON GOING PROBLEM FOR THIS VEHICLE AND WE ARE WAITING FOR SO ACTION TO BE TAKEN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179150January 19, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE ODOMETER READS "ERROR" THIS PROBLEMS PREVENTS CORRECT REPORTING OF MILEAGE TO NYS INSPECTIONS, RESALE, WARRANTY, CALCULATION OF TIRE AND OIL MAINTENANCE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178677January 14, 2007
ENGINE AND ENGINE COOLING:ENGINE
HAD TO REPLACE HEAD GASKETS ON 2002 BUICK RENDEZVOUS, 3400 CC ENGINE, WITH 71,034 MILES, THIS IS A COMMON PROBLEM WITH THIS ENGINE, I WANT TO BE INCLUDED IN CLASS ACTION LAWSUIT AGAINST BUICK, SEEKING REIMBURSEMENT FOR THIS EXPENSE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177909January 5, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
A/C CONDENSER CRACKED LOSING GAS & OIL BEING REPLACED. INFORMATION INDICATES COMMON PROBLEM WITH THIS MODEL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177049December 27, 2006
ENGINE AND ENGINE COOLING
I HAVE OWNED MY 2002 BUICK RENDEVOUS SINCE APRIL OF 04. AROUND MAY OF 05 MY A/C UNIT STOPPED WORKING. I HAD IT CHECKED OUT AND WAS TOLD IT WAS THE A/C CONDENSOR UNIT. I WAS VERY SURPRISED AND DISAPPOINTED THAT SUCH A NEW MODEL OF VEHICLE WOULD HAVE ISSUES SO EARLY ON. NEEEDLESS TO SAY I WAS EVEN MORE SURPRISED TO READ AND SPEAK TO OTHER 02 RENDEVOUS OWNERS WHO HAD THE SAME PROBLEM. IN MY OPINION I THINK BUICK SHOULD STEP UP TO THE PLATE AND TAKE RESPONSIBILTY FOR PRODUCING A FAULTY A/C SYSTEM. IT SEEMS VERY STRANGE THAT SO MANY DIFFERENT PEOPLE ARE HAVING THE SAME ISSUE WITH THEIR VEHICLE. ANY HELP YOU CAN GIVE REGARDING BRINGING THIS TO BUICK'S ATTENTION WOULD BE GREATLY APPRECIATED. THANK YOU, APRIL HOWLETT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174124November 23, 2006
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
ON TUESDAY NOV. 22, 2006 I NOTICED A STRONG SMELL OF GAS IN MY GARAGE WHERE MY 2002 BUICK RENDEZVOUS WAS PARKED. I LOOKED UNDER THE VEHICLE AND NOTICED THE GAS TANK WAS LEAKING WHERE THE FILLER PIPE MEETS THE TANK. I IMMEDIATELY CALLED BUICK TO SEE IF I COULD BRING THE CAR IN AND WAS TOLD YES. I WAS INFORMED THAT BECAUSE THE TANK IS PLASTIC IT WOULD HAVE TO BE REPLACED AT A COST OF APPROXIMATELY $1100. PARTS AND LABOR. I ALSO ASKED IF THIS HAS HAPPENED TO OTHER RENDEZVOUS AND WAS TOLD YES AND WAS ALSO TOLD THIS HAPPENS TO THE CHEVY ENVOY. I THEN ASKED IF BUICK WOULD PAY FOR THE REPAIRS IF THIS IS AN APPARENTLY DEFECTIVE TANK AND WAS TOLD THAT A GM KNOWS ABOUT IT BUT HAS NOT ISSUED A RECALL I MUST ABSORB THE REPAIR COST. I WAS LUCKY THAT MY CAR WAS PARKED IN DOORS AND I SMELLED THE GAS LEAKING. WHAT HAPPENS TO THE POOR SOUL WHO PARKS OUT DOORS AND DOES NOT KNOW HIS TANK IS LEAKING. DOES IT TAKE FIRE OR DEATH FOR THE PEOPLE AT GM TO REALIZE THEIR MISTAKE AND FIX THESE TANKS BEFORE SOMEONE IS INJURED OR KILLED. I WOULD LIKE TO KNOW HOW I CAN GET THE INFORMATION AS TO HOW MANY OF THESE TANKS WERE DEFECTIVE AND HOW MANY WERE COVERED BY WARRANTY AND HOW MANY REPLACED ATT THE OWNERS EXPENSE. I HAD AN EXTENDED 75,000 MILE WARRANTY THAT JUST EXPIRED LAST MONTH OR I WOULD NOT HAVE HAD TO ENDURE AN $1112.06 REPAIR BILL TO ENSURE MY FAMILY'S SAFETY. THANKING YOU IN ADVANCE, A DISSATISFIED GM CUSTOMER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173630November 16, 2006
ELECTRICAL SYSTEM:WIRING
CAR'S ELECTRICAL SYSTEM TURNS ON AND OFF WHILE DRIVING. CAR WILL NOT START. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172286October 31, 2006
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EXTERIOR LIGHTING:BRAKE LIGHTS, SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED UPON PURCHASING THE VEHICLE, THE INSTRUMENT PANEL GAUGES WERE INOPERABLE. ALSO, THE FRONT DRIVER SIDE WINDOW WOULD NOT OPERATE UP OR DOWN, AND THE EXTERIOR BRAKE LIGHT LOCATED ABOVE THE REAR WINDOW DID NOT ILLUMINATE. THE SERVICE DEALER OR MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONSUMER ALSO STATED THE BRAKES WERE DEFECTIVE. ONCE THE VEHICLE IS DRIVEN FOR A WHILE, THE BRAKES BEGAN TO MAKE NOISE. UPDATED 12/01/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172159October 30, 2006
FUEL SYSTEM, GASOLINE
FUEL GAUGE FOR 2002 BUICK RENDEZVOUS CXL WAS READING INCORRECTLY. THE OPERATOR OF THE VEHICLE RAN OUT OF GAS WHILE GAUGE INDICATED FULL TANK. DEALERSHIP INDICATED THAT THE VEHICLE NEEDED A NEW FUEL KIT. DEALERSHIP (CERTIFIED BUICK DEALERSHIP) INSTALLED NEW FUEL KIT. NEXT DAY, THERE WAS A PUDDLE OF FUEL ON DRIVEWAY. VEHICLE WAS LEAKING GASOLINE FROM FUEL TANK. DEALERSHIP WAS NOTIFIED AND ABLE TO CORRECT. DURING SAME TIME PERIOD, TRANSMISSION WAS NOT PROPERLY SHIFTING GEARS. THE VEHICLE WOULD NEVER SHIFT INTO OVERDRIVE AND WOULD SOMETIMES SHIFT ABRUPTLY OR VERY HARD (JERKS). DEALERSHIP INDICATED THAT THE VEHICLE NEEDED NEW TRANSMISSION. DEALER CORRECTED. SEVERAL MONTHS AGO, VEHICLE TURNING BECAME INCREASINGLY DIFFICULT AND POWER STEERING FAILED INTERMITTENTLY. DEALERSHIP INDICATED NEEDED AN ENTIRE NEW RACK AND PINION. DEALER CORRECTED. CURRENT DEFECT INVOLVES COOLANT LEAKING INTO ENGINE DUE TO A LEAKING LOWER INTAKE MANIFOLD GASKET. SEVERAL SERVICE BULLETINS OUT FOR SAME COMPONENT IN THIS AND OTHER GM VEHICLES. DEALER INDICATED THAT THIS WILL CAUSE EXTENSIVE DAMAGE TO ENGINE IF NOT CORRECTED. CURRENTLY SCHEDULED TO HAVE VEHICLE SERVICED IN 2 WEEKS. TOTAL REPAIRS FOR 4 YEAR OLD VEHICLE ARE NOW OVER $8000. ALL REPAIRS HAVE BEEN PAID BY OWNER AND NONE HAVE BEEN COVERED BY DEALERSHIP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172109October 29, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
2002 BUICK RENDEZVOUS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170723October 13, 2006
STRUCTURE, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, SUSPENSION:FRONT:WHEEL BEARING
THREE SAFETY RELATED ISSUES WITH MY 2002 BUICK RENDEZVOUS CXL. THE ABS SENSORS FAILED WHICH WAS A DIFFICULT PROBLEM TO DIAGNOSE AS THE PROBLEM WAS ACTUALLY CAUSED BY WATER IN THE INSULATION TO THE SENSOR WIRING HARNESSES. I'M NOW BEING NOTIFIED OF A FRONT WHEEL BEARING PROBLEM THAT HAS NOT YET REACHED A FORMAL RECALL. SECOND ISSUE INVOLVES THE AWD REAR AXLE ASSEMBLY (DIFFERENTIAL). MOANING NOISES START IN THE REAR END, IN LOW SPEED TURNS SUCH AS PARKING LOT MANEUVERS. OCCURRENCE INCREASES IN SEVERITY AND FREQUENCY FAIRLY QUICKLY. THE REAR AXLE IS TO BE REPLACED BY THE DEALER UNDER MY EXTENDED WARRANTY. BUT I NOTICE THAT THIS IS NOT A RANDOM OR UNUSUAL PROBLEM WITH THIS YEAR/MODEL BUICK. I WOULD THINK THAT BOTH OF THESE ISSUES DUE TO THEIR RATE OF OCCURRENCE WOULD TRIGGER A FORMAL RECALL. WHY DOES THE REAR DRIVE AXLE CONTINUE TO FAIL? IF IT SHOULD FAIL CATASTROPHICALLY, WILL IT POSE A SAFETY ISSUE, ESPECIALLY IF HIGHWAY SPEEDS ARE INVOLVED AND THE VEHICLE BECOMES UNSTABLE? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170103October 6, 2006
EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM
DT*: THE CONTACT STATED WHILE DRIVING AT NIGHT, THE HEADLIGHTS AND THE DASHBOARD ELECTRONICS FAILED TO ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE BCM MODULE; HOWEVER THE PROBLEM WAS NOT CORRECTED. UPON FURTHER INSPECTION THE DEALER COULD FIND NO PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169773October 2, 2006
ELECTRICAL SYSTEM
DT*: THE CONTACT STATED AFTER STARTING THE VEHICLE, THERE WAS AN ERROR MESSAGE ON THE DASHBOARD, THE POWER CONTROLS WERE INOPERABLE AND THE LIGHTS DID NOT WORK INTERMITTENTLY. THE DEALERSHIP DETERMINED THE BODY CONTROL MODULE NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169169September 25, 2006
ELECTRICAL SYSTEM
I WAS DRIVING IN THE DARK AND THE LIGHTS SHUT OFF ALMOST CAUSING A CRASH, LUCKILY, I WAS ABLE TO PULL OVER IN TIME, BUT THIS ISSUE AFFECTS ALL THE LIGHTS SO NO ONE CAN SEE ME STOPPING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169026September 23, 2006
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
BUICK RENDEZVOUS 2002. AWD DISABLE LIGHT ONGOING PROBLEM. DEALER CAN'T DIAGNOSE THE PROBLEM AFTER 3 TIMES IN THE REPAIR SHOP. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168599September 19, 2006
STEERING, SUSPENSION:REAR
I HAVE HAD NOTHING BUT TROUBLE WITH THIS VEHICLE. I TOOK IT INTO THE DEALER THE OTHER DAY TO HAVE THE FRONT WHEEL BEARING REPLACE (PAID FOR BY GM) AND IN THE PROCESS, THE MECHANIC FOUND ANOTHER SERIOUS PROBLEM. I HAD BEEN HEARING A BANGING NOISE COMING FROM THE REAR END FOR A FEW MONTHS NOW. I JACKED THE REAR END OF THE CAR UP AND COULDN'T FIND THE SOURCE OF THE NOISE. I WAS TOLD BY THE MECHANIC THAT IT IS THE RIGHT REAR KNUCKLE THAT WAS MAKING THE NOISE. WHEN THEY GOT IT ON THE RACK, THEY FOUND THAT THE TIRE IS MOVING FRONT TO BACK ABOUT 2 INCHES. I WAS TOLD THAT THIS IS A SERIOUS SAFETY ISSUE AND THAT I WILL NEED TO GET IT FIXED ASAP AT A COST OF ABOUT $750. I TOOK MY VEHICLE TO ANOTHER MECHANIC TO GET A SECOND OPINION. I GOT THE SAME DIAGNOSIS FROM THE SECOND MECHANIC WITH THE ADDITION OF "WE'VE NEVER SEEN ONE OF THESE GO BAD. YOU SHOULD NEVER HAVE TO REPLACE THIS PART" THEY WENT ON TO SAY THAT THEY DIDN'T WANT TO DO THIS WORK BECAUSE IT IS EXTREMELY LABOR INTENSIVE AND NOT THEIR SPECIALTY. I AM GOING TO TAKE IT TO A FRAME SPECIALIST AND HAVE THE WORK DONE THERE. DID I MENTION THAT I HAD TO REPLACE THE BODY CONTROL MODULE TWO WEEKS AGO?. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167723September 8, 2006
SUSPENSION:FRONT:WHEEL BEARING
DT*: THE CONTACT STATED THE VEHICLE'S FRONT WHEEL BEARINGS WENT BAD. THE WHEEL BEARINGS MADE A LOUD SOUND AND WERE REPLACED. THE REPLACEMENT WHEEL BEARINGS WERE ALSO DEFECTIVE AND HAD TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167318September 4, 2006
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EQUIPMENT:APPLIANCE:AIR CONDITIONER
AT APPROX 20,000 MILES MY AIR CONDITIONER UNIT WENT BAD. I BELIEVE IT WAS THE CONDENSER. AT APPROX 23,000 MILES MY RADIO WILL STAY ON AFTER WE EXITED THE CAR AND WOULD DRAIN OUR BATTERY. TOOK IT TO THE DEALER AND FOUND NO PROBLEMS. THEY REGROUNDED THE ELECTRICAL SYSTEM. AFTER A COUPLE OF HUNDRED MILES SAME ISSUE RETURNED AND DIDN'T BOTHER TAKING IT TO THE DEALER. AT APPROX 30,000 MILES WE WERE GETTING A CHECK ENGINE LIGHT BUT DEALER DIDN'T FIND ANYTHING. THEY THOUGHT IT WAS AIR IN THE FUEL TANK. HAD SAME ISSUES FOR A COUPLE OF TIMES BUT DIDN'T BOTHER TAKING IT TO THE DEALER. AT APPROX 45,000 -50,00 THE COMPUTER UNIT WENT BAD. THE SPEEDOMETER, ODOMETER, TEMPERATURE GAUGE AND FUEL GAUGE WAS GOING HAYWIRE. THE DEALER REPLACED THE COMPUTER UNIT AND AT THE SAME TIME THEY FOUND THE INTAKE MANIFOLD GASKET WAS BAD. THEY WENT AHEAD AND REPLACED IT. AT APPROX 50,00 - 52,000 THE KEY CYLINDER WENT BAD. I COULDN'T PUT IN THE IGNITION KEY AND HAD TO TOW THE TRUCK TO THE DEALER. I NEVER HAD THOSE PROBLEMS WITH PREVIOUS VEHICLES. NOW AT APPROX 57,500 MILES THERE IS A NOISE IN THE ENGINE COMPARTMENT. THERE'S NO NOISE WHEN THE ENGINE IDLES WHEN THE CAR IS STOPPED. WHEN THE TRUCK STARTS SPEEDING UP YOU HEAR A HUM IN THE ENGINE COMPARTMENT. THE FASTER YOU GO THE LOUDER IT GETS. IT ALSO GETS LOUDER IF YOU STEER TO THE RIGHT. I HAVE TO TAKE IT TO THE DEALER TO FIND OUT WHAT'S WRONG. THE PROBLEM IS THAT AFTER YOU GET THE CAR FIXED, THERE'S ALWAYS SOME OTHER THINGS GOING BAD. ONCE AFTER ANOTHER. I HAVE TO BE AT THE DEALER ONCE A MONTH. THERE IS A WEBSITE THAT YOU CAN REFERENCE TO THESE SIMILAR INCIDENTS THAT CORRESPOND TO WHAT I HAVE BEEN EXPERIENCING. IT IS HTTP://WWW.CARSURVEY.ORG/VIEWCOMMENTS_REVIEW_75095.HTML. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167258September 1, 2006
FUEL SYSTEM, GASOLINE:STORAGE
DT*: THE CONTACT STATED WHILE PARKING IN THE DRIVEWAY STRONG GAS SMELL WAS OBSERVED COMING FROM THE REAR OF THE VEHICLE AND THERE WERE TRACES OF GASOLINE PRESENT ON THE FLOOR. THE VEHICLE WAS TAKEN TO DEALERSHIP WHO DETERMINED THE FUEL TANK HAD TO BE REPLACED. THERE WAS A RECALL # 03V454000 BUT THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS CONTACTED BUT THE REAFFIRMED THE DEALERSHIP DETERMINATION THAT THE VEHICLE WAS NOT COVERED BY THE RECALL. CHANGED COMP CODE.PCO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166629August 27, 2006
EXTERIOR LIGHTING, INTERIOR LIGHTING, ELECTRICAL SYSTEM, WHEELS:HUB, SUSPENSION:FRONT:WHEEL BEARING, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I OWN A 2002 BUICK RENDEZVOUS. THIS VEHICLE HAS BEEN NOTHING BUT TROUBLE FOR ME SINCE THE GET GO (2004). I HAVE NUMEROUS AMOUNT OF PROBLEMS THAT ARE GOING ON WITH MY VEHICLE AS OTHER OWNERS. ALL OF THESE PROBLEMS STARTED AT OR AROUND 70000 MILES. THE EXTERIOR LIGHTS AND INTERIOR LIGHTS GO OFF WITH OUT WARNING AND FOR NO REASON FOR SOMETIMES UP TO A MINUTE (AND THIS HAS HAPPENED AT NIGHTIME) "MAJOR SAFTEY ISSUE" NO ONE CAN TELL US WHY THE VEHICLE DOES THIS. THE NOISE THAT COMES FROM THE FRONT OF THE VEHICLE WHEN DRIVEN AT 45 MPH OR MORE IS OUTRAGIOUS...IT MAKES AN AWFUL HUMMING SOUND SO LOUD THAT THE RADIO CAN'T BE HEARD. THE VEHICLE ALSO WILL NOT START AT TIMES AS WELL...FOR NO PARTICULAR REASON AT ALL...NOTHING CAN BE FOUND WRONG WITH IT ALL!!! IT WILL STALL OR WILL NOT START AT ALL AFTER SEVERAL STARTS AND TURN OFFS. IT HAS ALSO DONE THIS ON INCLINES OR AFTER FILLING AT THE GAS STATION ONCE AS WELL. IF YOU GO BACK AND TRY TO START THE VEHICLE IN ABOUT A HALF HOUR IT WILL START...I FIGURED THIS OUT AFTER CALLING A TOW TRUCK SEVERAL TIMES...AND BY THE TIME THEY GOT TO ME..THEY TRIED TO START THE VEHICLE AND IT STARTED. THE VEHICLE BURNS A QURT OF OIL EVERY 3000 MILES OR SO. NOW MY BRAKES ARE TO THE FLOOR WHICH I HAVE RECENTLY HAD IT TO THE SHOP AGAIN AND THE MECHANIC HAS TOLD ME THAT MY BRAKES ARE FINE THAT I NEED MY ABS PUMP (MASTER CYLINDER) REPLACED IT IS LEAKING 800.00 +++ JUST FOR THE PART ALONE HMMMMM??? JUST ANOTHER ISSUE REPORTED LIKE ALL THE ABOVE FROM OTHER BUICK RENDEZVOUS 2002 OWNERS. OH AND ALSO MY DRIVER SIDE WINDOW REGULATOR HAS BROKE AND THAT WILL BE COSTING ME 450.00. PASSENGER SIDE DOOR DOES NOT SHUT CORRECTLY NOW AT ALL THE HINGES ARE MESSED UP ON THESE MODELS. THE DOOR GETS STUCK ALL THE TIME. ALL OF THESE PROBLEMS ARE PROBLEMS THAT OTHER BUICK RENDEZVOUS OWNERS OF THE 2002 MODELS ARE HAVING AND SOMETHING NEEDS TO BE DONE ABOUT IT ASAP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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