Buick Rendezvous Complaints (2002)

486 consumer complaints on file.

#10194227June 26, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHILE DRIVING 5 MPH, THE BRAKE PEDAL STIFFENS AND THE VEHICLE FAILS TO STOP WHEN IT SHOULD. THE FAILURE DOES NOT OCCUR WHILE DRIVING AT HIGH SPEEDS. SAFETY RECALL # 05V379000 (SERVICE BRAKES: HYDRAULIC ANTILOCK) DOES NOT APPLY TO THE VIN. THE CURRENT MILEAGE IS 72,463 AND FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194119June 25, 2007
FUEL SYSTEM, GASOLINE:STORAGE
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. ON JUNE 24, 2007, THE CONTACT SMELLED GAS COMING FROM THE VEHICLE. AFTER INSPECTING THE VEHICLE, HE FOUND GAS LEAKING FROM THE GAS TANK RECEPTACLE. PRIOR TO THIS FAILURE, THE CONTACT SMELLED GAS AT AN EARLIER DATE. THE VEHICLE IS CURRENTLY AT THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193450June 15, 2007
SUSPENSION:FRONT:WHEEL BEARING, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WHEEL BEARINGS NEED REPLACEMENT. FUEL PUMP WAS BAD. REPLACED TIRES AND BRAKES 3 TIMES SINCE I HAV E OWNED THE VEHICLE 2 YEARS. INTAKE MANIFOLD WAS LEAKING, CAUSING THE CAR TO BE SLUGGISH AND NOT START SOMETIMES. ABS LIGHTS CAME ON FREQUENTLY. THE CAR WAS A BIG NIGHTMARE. WISH I NEVER WOULD OF BOUGHT A BUICK RENDEZVOUS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192503June 5, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, LATCHES/LOCKS/LINKAGES, EQUIPMENT:ELECTRICAL
I AM HAVING ELECTRICAL PROBLEMS WITH MY 2002 BUICK RENDEZVOUS. FIRST, THE POWER DOOR LOCKS, WINDOWS, AIR CONDITIONER, RADIO AND REMOTE KEYS ENTRY WOULD LOCK. THEN YESTERDAY THE VEHICLE LOST ALL POWER WHILE I WAS DRIVING IN TRAFFIC. SOMEHOW I MANAGED TO TURN A CORNER (WITHOUT POWER STEERING) AND PARK THE VEHICLE. AFTER WAITING A WHILE AND REMOVING AND REPLACING THE CONNECTION FROM THE BATTERY TO THE FUSE BOX UNDER THE HOOD, I WAS ABLE TO GET IT RESTARTED AND RETURN TO WORK. WHEN I TRIED TO LEAVE WORK, IT DIED IN THE DRIVEWAY. AGAIN I WAS ABLE TO RESET EVERYTHING AFTER SEVERAL TRIES AND PARK THE VEHICLE. I AM AFRAID TO DRIVE IT. I ALSO HAVE PROBLEMS WITH SQUEAKY BRAKES, WHICH HAVE BEEN BAD SINCE I PURCHASED THE VEHICLE BUT THE DEALER AND AN INDEPENDENT GARAGE CANNOT FIND A CAUSE. I ALSO AM STARTING TO HAVE PROBLEMS WITH THE COOLANT LEVEL GOING DOWN WITH NO VISIBLE LEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187847April 14, 2007
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
PURCHASED MY USED 2002 RENDEZVOUS CX JANUARY .07. AFTER MARCH 07 WHEN FILLING WITH GAS, TANK LEAKS GAS WHERE FILLER TUBE AND TANK MEET. TOOK TO DEALER, THEY SAY, NEED NEW TANK TOTAL REPAIR 968.15. CALLED BUICK CUSTOMER SERVICE, AFTER 1 WEEK THEY SAY, NO ASSISTANTS IS AVAILABLE. CASE CLOSED. I HAVE A REFERENCE NUMBER. I DID PLEAD TO NO AVAIL. *AK EA07-006.PCO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187791April 13, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2002 BUICK RENDEZVOUS WITH 200 FAILURE MILEAGE AT 55 MPH THE VEHICLE HAD NO HEAT. THE DEALER ACCESSED THE VEHICLE AND DETERMINED THAT THERE WAS A FACTORY DEFECT IN THE VEHICLE THAT CAUSED NO HEAT WHEN THE CLIMATE REACHED A CERTAIN TEMPERATURE. THE CURRENT MILEAGE WAS 40,409. *AK THE CONSUMER HAS INCLUDED A LETTER TO THE BETTER BUSINESS BUREAU REGARDING THE DEFECT AND WOULD LIKE TO BE REIMBURSED FOR THE REPAIR. UPDATE 05/04/07*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186698April 2, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT ON MARCH 26, 2004 REAR HUB KIT OF ITS ABS WAS REPLACED, INCLUDING THE HARNESS AND SPEED SENSOR CONTROL MODULE. DURING THAT TIMETHE VEHICLE HAD APPROXIMATELY 27,211 MILES. THE ABS INDICATOR ILLUMINATED WHILE THE CONTACT WAS DRIVING AT APPROXIMATELY 35 MPH. THE VEHICLE CURRENTLY HAS 57,000 MILES, AND THE ABS HAS FAILED AGAIN AT 56,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186487March 29, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
INTAKE GASKETS SHOT ON A CAR WITH 40,000 MILES BOUGHT THE CAR BRAND NEW AND GM MOTORS WANT TO KNOW WHY THE CONSUMER ARE BUYING FROM ANOTHER COUNTRY THIS IS A RIP OFF. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186312March 27, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT IN JULY OF 2006 THE HEAD GASKET FAILED ON THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, CROWLEY BUICK, AND REPAIRED. THE HEAD GASKET FAILED AGAIN ON MARCH 27, 2007. THE FAILURE MILEAGE WAS 42,000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184934March 13, 2007
SUSPENSION, EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING
I PURCHASED MY 2002 BUICK RENDEZVOUS CXL IN EARLY 2003. BY 2004 I HAD TO HAVE THE A/C CONDENSER REPLACED, THE SHOCKS & STRUTS REPLACED AND NUMEROUS PROBLEMS WITH THE A/C. THEN IN SUMMER OF 2006 THE CAR ENGINE STARTED MISFIRING AND THE CAR STALLED OUT WITH SMOKE COMING OUT OF THE HOOD, ETC. HAD IT TOWED TO BUICK, THEY SAID THE ENGINE HAD A LEAK SOMEWHERE AND WATER LEAKED INTO THE OIL...HUH? ANYWAY, OF COURSE EVEN THOUGH I HAD THE EXTENDED WARRANTY, I WAS JUST OUT OF WARRANTY AND THEY REFUSED TO FIX IT. THE OPTION WAS TO REPLACE THE ENGINE FOR $6,000. THIS VEHICLE WAS ALREADY PAID OFF AND WORTH ABOUT $14K PRIOR TO THE ENGINE BLOWING UP. I ENDED UP SELLING IT FOR $3K. IS THIS NORMAL? I THINK NOT. I SUBMITTED MY CASE TO SEVERAL "LAWYER" CLAIMING TO SPECIALIZE IN THIS TYPE OF RIP OFF ACTIVITY BY CAR MANUFACTURERS BUT THEY SAID IT WASN'T WORTH IT TO THEM TO PURSUE IT. MAYBE IF SOMEONE HAD DIED IT WOULD BE WORTH MORE. I WOULD LIKE TO SEE BUICK AT LEAST ADMIT POOR MANUFACTURING AND REFUND ME SOME OF MY MONEY. I TOOK A LOSS OF $11K ON THIS VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184704March 10, 2007
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
GAS TANK LEAKING AT THE REAR SEAM ON 2002 BUICK RENDEZVOUS. REPLACE TANK NHTSA ACTION NUMBER RQ06009. *JB EA07-006.PCO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184684March 9, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE
BOUGHT A 2002 RENDEZVOUS IN 2006 WITH 60,000 MILES DROVE GREAT UNTIL NOW 3-7-07. NOW AFTER I FILL THE TANK AND START THE CAR THE ENGINE SPUTTERS AND STALLS. POSSIBLE FUEL FILTER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184802March 6, 2007
STRUCTURE
2002 BUICK RENDEZVOUS CUSTOMER WANTS PARTS REPLACED ON SIDE CAR CUSTOMER STATES THAT PARTS SHOULD NOT DISLODGED BY THE WIND**CC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184315March 6, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
STAINLESS STEEL FUEL LINE FAILURE ACCORDING TO THE AUTHORIZED DEALER MECHANIC, FAILURE OF PLASTIC RETAINERS PERMITTED THE FUEL LINE TO RUB AGAINST FIREWALL METAL CAUSING FAILURE OF THE FUEL LINE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184221March 5, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER, ELECTRICAL SYSTEM, EQUIPMENT
I HAVE A 2002 BUICK RENDEZVOUS AND I BELIEVE IT SHOULD BE RECALLED. WE HAVE HAD MANY PROBLEMS WITH THIS CAR! ON TOP OF OUR 400 DOLLAR A MONTH CAR PAYMENT WE CAN NOT AFFORD TO REPLACE ALL OF THESE PROBLEMS. OUR AC CONDENSER AND BLOWER DO NOT WORK PROPERLY. IN FACT ONLY THE TWO HIGHEST SETTINGS OF THE HEATER WORK ON OUR CAR. SO IT'S GREAT DRIVING HOURS TO CHRISTMAS KNOWING THAT OUR THREE YOUNG DAUGHTERS WILL EITHER BE FREEZING OR SWEATING. NEXT THE WHEEL BEARINGS WENT. THAT WAS GOING TO BE A VERY COSTLY REPAIR. WE PURCHASED A WHEEL BEARING AT STURDEVANTS TO HELP US SAVE MONEY. THEN WHEN THAT DIDN'T FIX THE PROBLEM WE BROUGHT IT INTO THE BUICK DEALERSHIP AGAIN. ONLY THEN DID THEY TELL US THAT THEY WERE RECALLED AND REPLACED THEM FOR FREE. THE 150 WE SPENT PERSONALLY TO BUY THE WHEEL BEARING? TOO BAD GM SAID. THE ELECTRICAL UNIT DOES NOT WORK PROPERLY. THE CAR WILL LOSE POWER OR NOT START AT ALL SOMETIMES LIKE THE BATTERY IS DEAD, BUT THEN IT WILL WORK FINE 20 MINUTES LATER. MY KIDS LOVE SITTING IN A COLD CAR WHEN IT'S 20 BELOW ZERO HERE IN SOUTH DAKOTA FOR 20 MINUTES UNTIL OUR CAR DECIDES TO START. THIS IS GREAT FOR THE 8 MONTH OLD BABY. A SMALL GUST OF WIND HIT OUR CAR DOOR WHEN WE WERE GETTING OUT AND NOW THE WHOLE DARN THING IS OFF IT'S TRACK AND RUINING THE FRONT PANEL OF OUR CAR. WE CAN BARELY GET THE DOOR OPEN AT ALL. ANOTHER REPAIR WE CAN NOT AFFORD. EVERY SPARE DOLLAR THAT WE HAVE GETS PUT INTO THIS [XXX] CAR. WE PAY 400 DOLLARS A MONTH IN CAR PAYMENTS AND THE REST OF OUR MONEY FIXING IT. TOO BAD FOR MY DAUGHTERS THAT WE CAN'T AFFORD TO PUT MONEY IN THEIR COLLEGE FUND UNTIL WE GET A RELIABLE CAR. ONLY 3 MORE YEARS LEFT ON OUR LOAN. WONDER IF THE WHOLE [XXX] THING WILL BLOW UP BEFORE WE GET IT PAID OFF. WE'VE ONLY OWNED IT 7 MONTHS!!!!!!*JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183955March 1, 2007
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
GAS TANK STARTED LEAKING AT TANK INLET FROM FILL HOSE. NO ACCIDENTS, DIDN'T SCRAPE OR HIT ANYTHING...JUST STARTED LEAKING FROM A SEAM. I AM CONCERNED ABOUT THE POSSIBILITY OF FIRE. *NM EA07-006.PCO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182075February 9, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM, LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
2003 BUICK RENDEZVOUS WITH 56,534 MILES AND NEEDING A NEW HEAD GASKET, AND NEW ANTI-FREEZE EVERY COUPLE OF DAYS. AFTER RESEARCH I KNOW THAT I'M DEFINITELY NOT ALONE IN THIS MATTER!!! BAD STAINS ON GARAGE FLOOR!!! NERVOUS BECAUSE WIFE DRIVES IT WITH OUR KIDS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182104February 9, 2007
ENGINE AND ENGINE COOLING
2002 RENDEZVOUS. I HAVE HAD ALL THE PROBLEMS: BAD INTAKE MANIFOLD, HOLE IN THE A/C CONDENSER, WINDOWS FALLING DOWN INTO THE DOORS (TWICE) DUE TO BAD REGULATORS, FRONT PASSENGER DOOR BECAME SPRUNG ON IT'S OWN, IT EATS TIRES FOR BREAKFAST. I COULD GO ON...I CONTACTED BUICK A FEW TIMES BUT GOT NOWHERE. I TRADED THE CAR IN FOR A TOYOTA. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182147February 9, 2007
ENGINE AND ENGINE COOLING:ENGINE
OWN A 2002 BUICK RENDEZVOUS. AFTER NUMEROUS PROBLEMS INCLUDING SPEED SENSOR REPLACEMENT, HUB REPLACEMENT MULTIPLE TIMES, LIFT GATE REPLACEMENT, WASHER MOTOR REPLACEMENT, BRAKE FAILURE, ODOMETER THAT ZEROED OUT, NOW I AM TOLD THE INTAKE MANIFOLD HAS FAILED. HAVE BEEN ADVISED BY INDEPENDENT GARAGE THAT INCIDENCE OF INTAKE MANIFOLD FAILURE IN THIS VEHICLE IS WELL ABOVE AVERAGE. ALSO ADVISED THAT SINCE INITIAL MODEL ROLLOUT, GM HAS MODIFIED, REDESIGNED THE INTAKE MANIFOLD TO ADDRESS MANIFOLD FAILURE. GM IS UNWILLING TO CORRECT PROBLEM WITH VEHICLE WHICH AT THE TIME OF INITIAL INTAKE MANIFOLD PROBLEM HAD LESS THAN 60,000 MILES ON IT. REPAIR WILL COST IN EXCESS OF $850.00 AS LONG AS THE HEAD GASKET HAS NOT BEEN DAMAGED. UNFORTUNATELY WHILE SAVING UP THE $850. FOR REPAIRS, THE HEAD GASKET COULD VERY WELL HAVE BEEN DAMAGED. WILL NOT KNOW UNTIL I TAKE IT IN FOR REPAIR IN A FEW DAYS. SHOULDN'T HAVE TO PAY TO REPAIR A DEFECTIVE DESIGN BUT GM IS UNWILLING TO STAND BEHIND THEIR PRODUCT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182032February 8, 2007
ELECTRICAL SYSTEM
NONE OF THE THREE BUTTONS ON MY ON-STAR SYSTEM WORK; MY PLAN IS PAID TO DEC. 2007. AT THE SAME TIME I DISCOVERED THAT THE BACK TURN SIGNALS AND BACK HAZARD LIGHTS DO NOT WORK (TOTALLY OFF WHILE FRONT ONES BLINK TOO FAST). *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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