Buick Regal Complaints (2011)

280 consumer complaints on file.

#10958019March 2, 2017
ENGINE
WHEN AT A STOP SIGN MY VEHICLE DIED. I WAS ABLE TO RESTART IT BUT AT SLOW SPEEDS IT CONTINUED TO DIE. ON THE WAY HOME, AT HIGHWAY SPEEDS THE CAR PERFORMED FINE. AT SLOW SPEEDS THE REST OF THE DAY AND DURING A TEST DRIVE THE NEXT DAY, AFTER ABOUT 10 MINUTES, THE VEHICLE DIED ALMOST CONTINUOUSLY, LOSING POWER STEERING ETC. TO GET HOME I HAD TO KEEP A FOOT ON THE GAS WHILE BRAKING/TURNING AND STOPPED TO KEEP THE IDLE SPEED UP. I WAS ABLE TO GET IT TO THE DEALER THE NEXT DAY. THE DIAGNOSTIC CHECK REVEALED A P0010 FAILURE CODE FROM WHICH THEY FOUND THE INTAKE CAMSHAFT ACTUATOR SOLENOID WAS SHORTED. THEY REPLACED IT AND CURRENTLY IT IS OPERATING FINE. THEY INDICATED IT WAS NOT COVERED UNDER WARRANTY AND NOT SUBJECT TO THE SPECIFIC VEHICLE RECALL THAT I RECEIVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957464February 28, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
WHEN DRIVING OR COMING TO A STOP OR EVEN MAKING A TURNING THE VEHICLES SHAKES AND THEN SHUTS OFF, THIS FIRST HAPPEN WHEN I WAS DRIVING THE CAR ON A VERY BUSY STREET, THE FIRST TIME THIS OCCURRED IT HAPPENED WITH NO WARNING JUST A SHAKE AND THEN THE CAR SHUT OFF, REDUCING SPEED RAPIDLY , CAUSING THE TRAFFIC BEHIND ME TO DO THE SAME, THANK GOD THAT THERE WASN'T AN ACCIDENT, BUT IT SURE COULD HAVE BEEN. AND NOW I SEE ON THE FORUM THAT I AM NOT THE ONLY ONE WITH THIS PROBLEM, BUICK ISN'T DOING ANYTHING ABOUT IT, DOES THIS FALL UNDER THE LEMON LAW, HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955109February 16, 2017
ENGINE
TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHILE DRIVING 10 MPH, THE CONTACT OBSERVED AN ABNORMAL SOUND COMING FROM THE ENGINE WITHOUT WARNING. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER ADVISED THE CONTACT TO CONDUCT AN OIL CONSUMPTION TEST OVER THE NEXT TWO MONTHS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950332February 8, 2017
SEATS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949528February 4, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WE HAVE LOST OUR INSTRUMENT LIGHTS MANY TIMES WHILE TRAVELING AND AT MANY DIFFERENT SPEEDS, ACCOMPANIED BY THE SMELL OF HOT ELECTRICAL WIRING, I AM 88YRS. OF AGE AND MY WIFE 83YRS. OF AGE AND WHEN THIS HAPPENS TO HER OR MYSELF WHEN TRAVELING IT IS A HUGE SAFETY CONCERN, WE ARE AFRAID IT MY CAUSE THE LOSS OF OUR LIVES AS A RESULT. WE HAVE CONTACTED GM ABOUT THIS. THEIR REPRESENTATIVE DID NOT EXPRESS CONCERN, AND MORE OR LESS STATED IF WE DID NOT FEEL COMFORTABLE DRIVING WE SHOULD PARK IT AND NOT DRIVE IT. WE LIVE ON FIXED INCOME WE HAVE NOTHING ELSE TO DRIVE AND CANNOT GET GM TO FIX OUR VEHICLE.THE CAR IS ALWAYS IN MOTION WHEN THIS HAPPENS AND HAPPENS AT ALL DIFFERENT SPEEDS, HIGHWAYS, AND CITY STREETS. WITH NO WAY TO JUDGE YOUR SPEED. GM SAFETY RECALL #30710- WIRING HARNESS. GMS ANSWER IS INCOMPLETE: REMEDY NOT YET AVAILABLE. PLEASE HELP!!!!!!! THIS PROBLEM HAPPENS WITH REGULARITY AND WE ARE CONCERNED THE CAR WILL CATCH FIRE SOMEDAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947020January 23, 2017
ENGINE
TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHILE DRIVING 55 MPH, THE VEHICLE HESITATED AND STALLED WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946360January 19, 2017
SEATS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/17/17*LJ THE CONSUMER STATED THE RADIO HE WAS SOLD WAS USED WHICH LIMITED THE CHANNELS THAT SHOULD BE ACCESSIBLE. UPDATED 08/22/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946395January 19, 2017
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE HEATER SWITCH TO WARM THE SEATS FAILED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,200. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946431January 19, 2017
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE HEAT SWITCH FAILED TO WARM BOTH FRONT SEATS IN THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. VIN TOOL CONFIRMS PART NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946453January 19, 2017
SEATS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944435January 11, 2017
AIR BAGS, SEATS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (AIR BAGS, SEATS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944006January 9, 2017
TIRES, TIRES:TREAD/BELT
MICHELIN LATITUDE TOUR HP 235/50R18 TIRES ON 2011 BUICK REGAL. TIRES REPLACED NOVEMBER 2014 AND WORE DOWN TO 4/32 TREAD ON DEC 19,2016. TIRE WAS RATED FOR 55,000 MILE WEAR. LACK OF TREAD CONTRIBUTED TO ACCIDENT ON THAT DATE. CAR WAS UNABLE TO STOP, SLIDING INTO THE CURB CAUSING $4200 IN DAMAGE EVEN THOUGH ACCIDENT WAS AT LOW SPEED. MICHELIN WILL NOT REPLACE TIRES. CAR CURRENTLY BEING REPAIRED. DAMAGE TO WHEELS, SUSPENSION, STEERING GEAR..
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10939750January 4, 2017
ELECTRICAL SYSTEM, SEATS
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937183December 23, 2016
ELECTRICAL SYSTEM:WIRING, ELECTRICAL SYSTEM
IN AUGUST 2016, I RECEIVED AN "IMPORTANT SAFETY RECALL" #30710 FROM BUICK. THE EXPLANATION WAS "THE WIRING HARNESS FOR THE POWER SEATS MAY CONTACT THE SEAT FRAME, CHAFE, A SHORT CIRCUIT COULD OCCUR, RESULTING IN INOPERATIVE POWER SEAT ADJUSTMENTS, FLICKERING LIGHTS ON THE INSTRUMENT PANEL, SPARKING OR SMOKE UNDER THE SEAT, AND POSSIBLE FIRE." HAVING NOT HEARD ANYTHING, I CONTACTED MY AGENCY ON 9/22/16 AND WAS TOLD "NO PARTS WERE AVAILABLE." ON 11/23/16, BURNS BUICK SAID, "GM HAS NO SOLUTION. I CONTACTED GM AND SPOKE WITH [XXX] WHO DID NOT HAVE AN ANSWER. ON 11/30/16, GM'S [XXX] SUGGESTED THAT NO DATE OR SUPPLIES HAVE BEEN SET. DO I NEED TO HAVE A FIRE IN MY CAR WHILE MY GRANDCHILDREN ARE IN THE BACK SEAT FOR GM TO FINALLY DETERMINE THIS IS REALLY AN "IMPORTANT SAFETY RECALL?" WHY SHOULD IT TAKE 5 MONTHS WITHOUT ANY SOLUTION? I RIDE IN FEAR EVERYDAY KNOWING THAT I AM SITTING ON A TIME BOMB. PLEASE CONDEMN THIS FAILURE TO PROVIDE SOLUTIONS TO THIS PROBLEM AND FINE THEM SO THAT THEY DO NOT DO IT TO ANYONE ELSE IN THE FUTURE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937265December 23, 2016
POWER TRAIN
CHECK ENGINE LIGHT ILLUMINATED AT 82000 MILES. USING THE SCAN TOOL FROM A LOCAL AUTO PARTS STORE, I OBSERVED THAT THE OBD-II CODES WERE P0016 AND P0017. AROUND THE TIME THAT THE CHECK ENGINE LIGHT CAME ON, I NOTICED THAT THE SHIFTING DONE BY THE AUTOMATIC TRANSMISSION SEEMED JERKY, AND THAT THE ENGINE WAS NOISIER THAN USUAL EVEN WHEN IDLING. GENERALLY THE MILES ON THIS CAR ACCUMULATE FROM EQUAL TIME SPENT ON BOTH CITY AND HIGHWAY CONDITIONS. THE ENGINE ROUGH IDLE AND CHOPPY GEAR SHIFTING WERE APPARENT DURING BOTH TYPES OF CONDITIONS. THE CHECK ENGINE LIGHT REMAINED LIT FOR FIVE DAYS BEFORE I TOOK IT TO THE DEALERSHIP FOR DIAGNOSIS. DEALERSHIP DIAGNOSIS SAID "JUMPED TIMING CHAIN FRONT GUIDE CAME APART P0011 P0014 P0016 P0017 SET IN SYSTEM." THE DEALERSHIP REPLACED THE TIMING CHAIN USING A TIME CHAIN KIT, REPLACED THE INTAKE AND EXHAUST ACTUATORS, AND REPLACED THE OIL AND FILTER. THREE DAYS HAVE PASSED SINCE THE REPAIR WAS MADE, AND THE ENGINE SEEMS TO BE OPERATING NORMALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935599December 16, 2016
ELECTRICAL SYSTEM, SEATS
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS). THE VEHICLE WAS TAKEN TO THE DEALER MONTHS AGO, BUT THE REMEDY AND PARTS WERE UNAVAILABLE. THE CONTACT LATER EXPERIENCED A FAILURE IN WHICH THE SEATS FAILED TO WARM. THE WARNING INDICATORS ILLUMINATED FOR BOTH THE FRONT DRIVER AND PASSENGER SEATS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT A DIAGNOSTIC COULD NOT BE PERFORMED. THE MANUFACTURER WAS UNABLE TO SUPPLY THE PARTS. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935487December 15, 2016
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT WARMER FAILED TO OPERATE. THE DEALER STATED THAT THE VEHICLE WAS UNABLE TO BE REPAIRED UNTIL IT WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS). THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/03/17*LJ THE CONSUMER STATED THE DEALER ADVISED A SOLUTION HAS NOT BEEN DETERMINED YET. UPDATED 08/17/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934690December 12, 2016
ELECTRICAL SYSTEM, SEATS
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930057December 5, 2016
ELECTRICAL SYSTEM, SEATS
I HAVE THE RECALL ON THE POWER SEAT WIRING AND MY HEATED SEATS HEAT TO A LEVEL THEN SHUT OFF CONTINUOUSLY. I HAVE A FRIEND HAD THE SAME ISSUE IN A CAMARO AND HAD CHAFED WIRES TO THE HEATED SEAT. I REFUSE TO PAY FOR THIS REPAIR AND NOW IN MICHIGAN IT IS VERY COLD AND I BOUGHT THIS CAR TO HAVE HEATED SEATS FOR A REASON. THE COPIED INFORMATION IS BELOW ON THE RECALL. THE DEALER KEEPS TELLING ME NO PARTS ARE AVAILABLE BUT HERE I AM STUCK WITH A POTENTIAL FIRE HAZARD WITH NO REPAIR. MANUFACTURER: GENERAL MOTORS LLC SUMMARY: GENERAL MOTORS LLC (GM) IS RECALLING CERTAIN MODEL YEAR 2011 BUICK REGAL VEHICLES MANUFACTURED NOVEMBER 3, 2009, TO MARCH 25, 2011, EQUIPPED WITH 8-WAY POWER ADJUSTABLE FRONT SEATS. THE POWER SEAT WIRING HARNESS MAY CONTACT THE SEAT FRAME, CAUSING THE WIRES TO CHAFE. CONSEQUENCE: CHAFED HARNESS WIRES MAY CAUSE A SHORT CIRCUIT, INCREASING THE RISK OF A FIRE. REMEDY: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND SECURE THE WIRING HARNESS, AND REPAIR ANY CHAFED WIRES AS NECESSARY, FREE OF CHARGE. REMEDY PARTS ARE CURRENTLY UNAVAILABLE. INTERIM NOTICES WERE MAILED TO OWNERS ON AUGUST 18, 2016. OWNERS WILL RECEIVE A SECOND NOTICE WHEN REMEDY PARTS BECOME AVAILABLE. OWNERS MAY CONTACT BUICK CUSTOMER SERVICE AT 1-800-521-7300. GM'S NUMBER FOR THIS RECALL IS 30710.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929734December 3, 2016
SEATS
DRIVER SIDE SEAT HEATER HAS GONE OUT TWICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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