Buick Regal Complaints (2011)

280 consumer complaints on file.

#11151222November 13, 2018
ENGINE
2.4 L 4CYL ENGINE BURNING EXCESSIVE OIL BETWEEN OIL CHANGES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145049November 2, 2018
ENGINE
PISTON RING FAILURE CAUSING MASSIVE OIL CONSUMPTION TIMING CHAIN TENSIONER FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143996October 30, 2018
POWER TRAIN
I WAS SITTING IN MY BROTHERS YARD WITH MY CAR CRUNK UP AND WHEN I BEGAN TO PUT IT IN REVERSE IT STARTED MAKING A STRANGE NOISE. SO WHEN I PUT IT BACK IN PARK THE NOISE STOPPED. SO I PUT THE CAR BACK IN REVERSE SO I COULD BACK OUT HIS DRIVEWAY, BUT THIS TIME THE CAR WOUND NOT MOVE. SO I PUT IT IN DRIVE TO SEE WOULD IT GO FORWARD AND IT DID FOR MAYBE A HUNDRED FEET BUT IT WOULD NOT SWITCH OUT OF SECOND GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143590October 29, 2018
ENGINE, STEERING
CHECK ENGINE LIGHT ON. CODE P0011 PRESENT. INDICATING OVER-ADVANCED CAMSHAFT POSITION SENSOR. WHILE PERFORMING A U-TURN, THE VEHICLE DIED/LOST ENGINE POWER AND STEERING LOCKED IN PLACE IN THE MIDDLE OF THE ROAD. THE VEHICLE WAS SPREAD ACROSS THREE LANES, AS I WAS IN THE MIDDLE OF MY U-TURN, WITH ONCOMING TRAFFIC APPROACHING. LUCKILY, I WAS ABLE TO START THE CAR BACK UP AND REGAIN CONTROL JUST AS TRAFFIC NEARED MY POSITION. ALMOST DEADLY SITUATION. ALSO NOTICING ENGINE HESITATION AS WELL AS SHAKING OF THE VEHICLE WHILE IDLING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141334October 18, 2018
UNKNOWN OR OTHER
ON 10/17/2018, I WAS LEAVING OUT OF MY WORKPLACE PARKING LOT, WHILE PULLING ON TO THE ROADWAY. MY SUNROOF EXPLODED SENDING GLASS ALL OVER MYSELF AND INSIDE OF MY VEHICLE AND I IMMEDIATELY PULLED OVER TO SEE A GAPING HOLE IN MY SUNROOF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132660October 1, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
TAMARA RECALL; MY BUICK REGEAL IS 2011 WITH 84000 MILEAGE. A FRUSTRATING ROTTING/GRANDING NOISE COMES OUT FROM THE ENGINE FROM THE CAR IGNITION TURN ON TO ACCELERATING FR0-25MPH, BEFORE THE ANNOYING NOISE STOP. ENGINE ALSO MISFIRE AND CAR DIES WHEN IT LIKES; STABILITY CONTROL INDICATE ON THE SCREEN. WHEN CHECK ONLINE, LOTS OF PEOPLE HAVE COMPLAINED ABOUT THE SAME PROBLEM AND HOW DIFFICULT FOR IT TO BE RESOLVE AS MANY THINGS BROCKEN CAN CAUSE THE PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130387September 20, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
BRAKE PEDAL STAY DOWN AND DOES NOT RELEASE CAUSING HEATING AND REDUCE ACCELERATION. IT IS A SAFETY ISSUE DURING FAST MOVING AND CAN'T PREDICT THE CAR MOVEMENT. BRAKE AND ACCELERATOR PEDAL ASSEMBLY NOT DESIGN TO WORK IN A WIDE RANGE OF TEMPERATURES. IT IS SERIOUS DANGER IN THE HIGHWAY DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129168September 12, 2018
POWER TRAIN
VEHICLE HAD 45000 MILE'S WHEN I BOUGHT IT IN OCT 2017 AND NOW HAS 47500 MILES. CAR HAD NO PROBLEMS AND DROVE AND LOOKS LIKE NEW. LAST WEEK (09/07/18) IT STARTED BUCKING GOING DOWN ROAD AT @30MPH, THEN WOULD JUMP INTO GEARS AT STOP. THEN DID NOT WANT TO GO INTO REVERSE. WOULD NOT SHIFT OUT IN FORWARD GEARS. MANUAL WOULD NOT WORK EITHER. WE WERE STUCK IN TRAFFIC AT BUSY INTERSECTION...ALL IN ABOUT 10 MINUTES TIME. LIMPED TO AAMCO TRANSMISSIONS AND LEFT IT...DIAGNOSIS WAS NEEDED TO REBUILD TRANSMISSION..COST;3400.00 HAVE READ THIS HAS HAPPENED ON OTHER 2011 MODELS. SHOULD HAVE BEEN A RECALL..45000 MILES IS STILL LIKE NEW AND THIS SHOULD HAVE AND COULD HAVE BEEN AVOIDED..I WAS LUCKY TO HAVE NOT BEEN IN AN ACCIDENT. WAS JUST DRIVING NORMAL IN CITY WHEN HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128216September 8, 2018
SERVICE BRAKES
A LOT OF PRESSURE IS NEEDED IN ORDER FOR THE BRAKE LIGHT TO ILLUMINATE. THE BRAKE LIGHT ONLY ILLUMINATES WHEN AT A COMPLETE STOP BUT NOT WHEN GRADUALLY ATTEMPTING TO SLOW DOWN AND STOP. I HAVE HAD MY CAR AT A REPAIR SHOP AND DURING THE DISCUSSION I WAS TOLD THAT I WOULD HAVE TO ADD MORE PRESSURE TO THE BRAKES FOR THE BRAKE LIGHT TO ILLUMINATE. THIS COULD CAUSE A SERIOUS ACCIDENT BECAUSE CARS BEHIND ME ARE NOT ALLOWED ENOUGH TIME TO STOP IN AN APPROPRIATE TIME. I HAVE BEEN STOPPED BY THE POLICE ON SEVERAL OCCASIONS FOR THIS ISSUE ONLY TO FIND OUT THAT MORE PRESSURE IS NEEDED ON THE BRAKES FOR THE LIGHT TO ILLUMINATE. THIS IS NOT GOOD AND MAKES ME FEAR FOR MY SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120982August 20, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
AFTER THE CAR SITTING IN THE SUN, DRIVING IN SLOW TRAFFIC THE CAR IS RUNNING ROUGH, THE GAS MILLAGE DROPPED, THE BRAKE MAKING NOISE WHEN YOU STOP. WHEN ACCELERATE THERE IS GRINDING NOISE. I PULLED TO THE SIDE AND TURN OFF THE CAR FOR FIVE MINUTES, I START THE CAR AND IT RUN AS NORMAL. THIS WAS HAPPENING BEFORE FOR 2 MONTH. TAKE IT TO THE DEALER 3 TIMES, THEY ADVISE THERE IS NOTHING WRONG. LAST TIME THEY CLEAN THE BEARINGS AND IT DID NOT HELP. FINALLY THEY ADVISE TO REPLACE THE MODULAR FOR THE BRAKE AND THE ACCELERATOR AND IT REQUIRED REMOVE THE DASH BOARD AND LOT OF LABOR TIME. THEY ARE NOT SURE 100% IT WILL WORK AS IT IS NOT SHOWN ON THE SCAN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120703August 17, 2018
ELECTRICAL SYSTEM, ENGINE, STEERING
THE THROTTLE BODY HAS A DEFECT WHICH SHUTS OFF ALL POWER TO VEHICLE WITH NO NOTICE. THE ENGINE AND TRANSMISSION LOCK UP YOU LOSE ALL STEERING CONTROL AND NO BRAKES. ALSO NO LIGHTS SO WHEN IT HAPPENS AT NIGHT IT IS PITCH BLACK. GM DOES KNOW ABOUT THE PROBLEM AND WHEN I QUESTIONED THEM ABOUT THE LOSS OF LIFE LIKE WHAT HAPPEND WITH THE CHEVY CRUZE ALL MEMBERS OF GM ARE TOLD TO HANG UP THE PHONE. IT HAS HAPPEND ON SEVERAL OCCASIONS AND THE DEALERSHIP SENT ME BACK ON THE ROAD KNOWING THE PROBLEM. DEALER REP SAID IF I WAS A BETTER CUSTOMER THAY MAY HAVE DONE MORE FOR ME.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11112802July 21, 2018
SERVICE BRAKES
THE BRAKE PEDAL DOES NOT RETURN WHEN INTERIOR TEMPERATURES ARE VERY HIGH CAUSING BRAKES TO DRAG AND POTENTIALLY OVERHEAT AND PREMATURELY WEAR. IT WAS FIRST NOTICED WHEN ENTERING VEHICLE AFTER BEING PARKED FOR A WHILE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100155June 6, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED ENGINE FAILURE WHILE REVERSING OUT OF A PARKING SPACE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS THEN TOWED TO LA FONTAINE BUICK GMC OF ANN ARBOR (500 AUTO MALL DR., ANN ARBOR , MI 48103, (734)7079368) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FRACTURED AND CAUSED THE ENGINE TO SEIZE. IN ADDITION, METAL SHAVINGS WERE FOUND IN THE ENGINE. THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100210June 6, 2018
ENGINE
WE ARE BIG FANS OF OUR BUICK'S, AS OF NOW WE'VE OWNED THREE AND HAVE HAD NO PROBLEMS. BUT NOW WITH ONLY 87,000 MILES ON IT THE TIMING CHAIN GUIDE TENSIONER HAS TO BE REPLACED. IT WAS DIAGNOSED IN AN EMISSIONS TEST. WE'VE LOOKED ON LINE FOR A RECALL AND ALL WE SEE ARE SO MANY OTHERS WITH THE SAME ISSUE AND NO HELP. THIS IS EXTREMELY FRUSTRATING TO US AS BUICK OWNERS . I'M ASKING THAT YOU RECALL THIS ISSUE AND KEEP US BUICK OWNERS. IT'S A VERY COSTLY ISSUE TO REPLACE AND FOR LESS THAN 90,000 MILES ON OUR REGAL THAT'S NOT NORMAL. I AM ASKING YOU TO CONTRIBUTE/REIMBURSE US FOR AT THE VERY LEAST A PORTION OF THE COST. WITH A BABY ON THE WAY WE HAD NO CHOICE BUT TO TAKE IT IN FOR THE REPAIRS. WE'D LOVE TO CONTINUE WITH PURCHASING BUICKS IN THE FUTURE BUT IF THIS WILL NOT BE LOOKED INTO WE WILL HAVE TO RETHINK GM PRODUCTS. PLEASE HELP ALL YOUR LOYAL CUSTOMERS. WHATEVER YOU CAN DO WILL BE GREATLY APPRECIATED..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098095May 26, 2018
SEATS, UNKNOWN OR OTHER
HI, I'M WRITING TO FILE A SAFETY COMPLAINT. THE BUICK DEALERSHIP WILL NOT PERFORM THE MANUFACTURER SAFETY RECALL FREE OF CHARGE. GM RECALL NUMBER: 2030710 NHTSA RECALL NUMBER: 16V517 INOPERATIVE POWER SEATS, SEAT FIRES AND SEAT HEATING MODULE CONNECTOR MELTING THE DEALERSHIP STATED WE WOULD NEED TO PAY $700 TO REPAIR THE PASSENGER SEAT'S INOPERATIVE MOTOR BEFORE THEY COULD PERFORM THE RECALL. THE OTHER RECALL ON THIS VEHICLE WAS NOT PERFORMED. BUICK RECALL NUMBER: N120212 NHTSA RECALL NUMBER: 12V484 TURN SIGNAL LAMP OUTAGE INDICATOR NOT WORKING HOW SHOULD I PROCEED? THANK YOU!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097762May 24, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE MADE A LOUD WHINING NOISE. THE VEHICLE WAS TAKEN TO COPPLE CHEVROLET GMC IN LOUISVILLE, NEBRASKA WHERE IT WAS DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE TIMING CHAIN FAILED AND WAS ALSO REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089876April 24, 2018
EXTERIOR LIGHTING
I HAVE HAD THE HEADLIGHTS REPLACED TWICE. WHERE YOU PLUG IN THE HEADLIGHT (LOW BEAM), IT MELTS AND THE HEADLIGHT WILL NOT WORK ANYMORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081531March 27, 2018
EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE DRIVER SIDE HEAD LAMP FAILED TO ILLUMINATE. THE CONTACT REMOVED THE ASSEMBLY AND FOUND THAT THE PLUG THAT CONNECTS TO LIGHT BULB WAS MELTED. THE CONTACT CALLED THE DEALER KEN FOWLER BUICK OF UKIAH CALIFORNIA AND WAS ADVISED THAT THEY DID NOT SELL JUST THE PLUG; THE ENTIRE ASSEMBLY HAD TO BE PURCHASED. . THE FOLLOWING WEEK THE SAME FAILURE OCCURRED, BUT ON THE PASSENGER SIDE AND THE PLUG WAS BURNED INTENSIVELY, THAT EVEN THE HARNESS WAS MELTED ON THIS OCCASION. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 59,000. *TT *CN
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11064874January 25, 2018
ELECTRICAL SYSTEM, ENGINE, SUSPENSION
THE VEHICLE SEEMS TO WANT TO CUT OFF WHILE AT A TRAFFIC LIGHT! I SIMPLY DO NOT UNDERSTAND WHY THE ENGINE SEEMS TO BE SO LOUD. I HAD BOTH SHOCKS AND STRUTS REPLACED AFTER PURCHASING THIS VEHICLE. THE ENTIRE FRAME SEEMS TO NOSE DIVE OR "WANDER" WHILE I AM DRIVING ON THE HIGHWAY, TOTALLY UNCOMFORTABLE FEELING. TIRES ARE BASICALLY NEW I JUST DON'T KNOW WHAT SEEMS TO BE GOING ON WITH THIS CAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063331January 17, 2018
ENGINE
UNEXPLAINED ENGINE STALLING; ROUGH IDLE AND NOISE ON START. VEHICLE SPUTTERS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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