Buick Regal Complaints (2011)

280 consumer complaints on file.

#11306333January 31, 2020
ENGINE
MY 2011 BUICK REGAL WITH THE 2.4L 4CYL HAS BEEN EXCESSIVELY CONSUMING OIL. THE TIMING CHAIN WAS REPLACED AROUND 60K MILES, AND SHORTLY AFTER THE COMPLETE ENGINE WAS REPLACED (SEE CARFAX IMAGE ATTACHED, CONFIRMED WITH DEALER). THOSE REPAIRS HAVE HAPPENED BEFORE I OWNED THIS VEHICLE. MY CONCERN IS THAT THERE IS GOING TO BE A FAILURE WITHIN MY ENGINE AND THE REPAIRS WOULD BE COSTLY TO ME. I BELIEVE THIS ISSUE NEEDS TO BE LOOKED INTO AS IT'S BEEN A COMMON ISSUE WITH THESE ENGINES. THE VEHICLE IS NOW AT 159K MILES AND I'VE BEEN ADDING A QUART OR MORE OF OIL BETWEEN CHANGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299476January 15, 2020
ENGINE
113,000 MILES, THE CAR SAID REDUCED ENGINE POWER, SERVICE STABILLITRACK AND THEN DIED. WOULDN'T START. TOOK TO REPAIR SHOP AND THEY PULLED THE SOLENOID FROM THE ENGINE AND SAID IT WAS COVERED WITH METAL SHAVINGS. CAR WAS WITHIN OIL CHANGE RANGE BUT NO OIL PRESENT. NOW HAVE TO REPLACE THE ENGINE AND THIS IS AN ISSUE WITH ALL THESE 2.4 ENGINES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298841January 12, 2020
EXTERIOR LIGHTING
THE HEADLIGHT ASSEMBLY SEAL IS ALLOWING MOISTURE TO ACCUMULATE IN THE HEADLIGHTS CAUSING DIMMING & LOW LIGHTING, THE HEADLIGHTS TO GO ON & OFF PERIODICALLY WITHOUT WARNING AND CAUSING THE ASSEMBLY WIRING TO MELT, CAUSING MORE DAMAGE AND ELECTRICAL PROBLEMS. WHILE MY HUSBAND DRIVING TO WORK IN THE EARLY MORNING ON THE HIGHWAY, THE HEADLIGHTS SUDDENLY STOPPED WORKING AND HAD TO USE HIS HIGH BEAM LIGHTS AND ONLY ONE HEADLIGHT WORKING. THIS HAPPENED APPROXIMATELY 6 AM ON 1/6/2020. GM HAS BEEN AWARE OF THE PROBLEM SINCE 2010 ON SEVERAL OF THEIR GM VEHICLES. NO RECALL HAS BEEN ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11283077December 1, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY CAR HAS BEEN BLOWING LIGHT BULBS VERY FREQUENTLY. I NOTICED THAT THE WIRE WHAT IS CHARD AND BURNED AND NAKED RESULTING IN THE WIRES TOUCHING EACH OTHER AND CAUSING MY LIGHTS TO FAIL. I REPLACE THE WIRING HARNESS ONCE AND TWO MONTHS LATER THE INSULATION WAS BURNT OFF OF THE WIRE AGAIN. THERE HAS BEEN 2 INSTANCES WHERE IVE BEEN DRIVING AND MY HEADLIGHTS HAVE WENT COMPLETELY OUT AT NIGHT TIME AND I LIVE IN A RURAL AREA WHERE THERE'S NOT A LOT OF STREET LIGHTS. IT ALMOST CAUSED ME TO WRECK. IT'S NOT JUST MY VEHICLE THAT HAS THIS ISSUE. I HAVE THREE FRIENDS WHO EITHER DRIVE A REGAL THEMSELVES OR HAVE A CLOSE FAMILY MEMBER THAT HAS ONE AND ALL THREE OF THEM HAVE TOLD ME THAT THEY'RE EXPERIENCING THE SAME ISSUES. THIS IS DEFINITELY A SAFETY CONCERN. AND IF IT WERE TO HAPPEN TO SOMEBODY ELSE WHO WAS MAYBE NOT SO LUCKY IT COULD HAVE CAUSED A FATAL ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269209October 17, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STARTED THE VEHICLE NORMALLY AFTER A FEW MINUTES. ACCORDING TO THE CONTACT, THE CARFAX REPORT INDICATED THAT THE TRANSMISSION WAS REPLACED PRIOR TO HIM PURCHASING THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268866October 16, 2019
EXTERIOR LIGHTING
MY WIFE'S XENON HID HEADLIGHT ASSEMBLIES BEGAN LEAKING DURING MODERATE TO HEAVY RAIN.THE RAIN SHORTED OUT THE BALLAST AND THE HEADLIGHT WENT BLACK. I REPLACED IT AND SOON AFTER, THE OTHER SIDE DID THE SAME. THE ASSEMBLIES GOT WORSE AND BEGAN FOGGING UP DURING WEATHER CHANGES. THEN, MORE BALLASTS WENT OUT. I WENT TO GM AND THEY SAID THE ASSEMBLIES ARE OUT OF PRODUCTION AND NO LONGER AVAILABLE! THIS IS NOT AN OLD CAR. I FOUND NOS UNITS ON EBAY AND OTHERS, AS WELL AS USED UNITS FROM WRECKED CARS, BUT THESE WERE FROM $300 TO $1,500 FOR EACH SIDE! I CHECKED ONLINE AND NOTED THAT THIS APPEARS TO BE A HUGE ISSUE THAT HAS HAUNTED MANY FOLKS AND GM IS NOT ADDRESSING IT. I HAD TO ORDER ANOTHER BALLAST TODAY, SO I'M ORDERING TWO. I ALSO FOUND SO-CALLED AFTERMARKET UNITS IN CHINA, BUT DURING INSPECTION I FOUND THEY WERE ACTUALLY MADE AT HELLA SPECIFICATIONS FOR GM IN SLOVINIA, BUT BEING SOLD AS AFTERMARKET IN CHINA FOR $700 A PAIR. THIS SEEMS TO BE A MAJOR ISSUE AND IF GM NO LONGER SUPPORTS A NEWER CAR, ONE IS FORCED TO BY ANOTHER CAR. I AM OUT QUITE A BIT OF MONEY WITH NO HELP FROM GM /BUICK WHATSOEVER. HOW CAN THIS BE ALLOWED? THIS ISSUE BEGAN IN 2015!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258633September 27, 2019
ELECTRICAL SYSTEM, SEAT BELTS, SEATS
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT DID NOT MOVE AND MADE AN ABNORMAL NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE SEAT BELT BUCKLE WOULD UNLATCH WHILE DRIVING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258219September 25, 2019
EXTERIOR LIGHTING
THE PASSENGER HEADLIGHT KEEPS MELTING THE HARNESS THE LIGHT BULB GOES INTO. I'VE REPLACED IT 2 AND THIS WILL BE THE 3RD TIME.NOTICED WHEN I WAS PULLED OVER FOR A FIX IT TICKET. SECOND TIME I NOTICED THE LIGHTS WERE UNEVEN AND THE 3RD TIME IT WAS POINTED OUT BY A TOLL BOOTH ATTENDANT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257089September 21, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
REFERENCE THE BELOW BACKGROUND INFORMATION ON GM'S L4 - 2.4L 4 CYLINDER ENGINES: PLEASE REFERENCE DOCUMENT ID: 4821148 #12313D: SPECIAL COVERAGE - ENGINE BALANCE CHAIN AND FUEL PUMP - (JUNE 6, 2017) THIS SPECIAL COVERAGE BULLETIN WAS PROVIDED BY MY MECHANIC AT MIDAS FROM THE HTTP://ALLDATAPRO.COM WEBSITE. SPECIAL EXTENDED WARRANTY REPAIRS ARE SUPPOSED TO BE COVERED VIA THIS BULLETIN FOR 120,000 MILES OR 10 YEARS FOR GM VEHICLES THAT HAVE THE L4 ENGINE INCLUDING THE 2011 BUICK REGAL. MY 2011 BUICK REGAL IS DEFINITELY EXHIBITING ALL SYMPTOMS / PROBLEMS THAT ARE WELL KNOWN WITH THE GENERAL MOTORS L4 - 2.4 L FOUR CYLINDER ENGINE. SEE INFORMATION BELOW ABOUT OIL CONSUMPTION AND ENGINE PERFORMANCE SYMPTOMS: HTTPS://WWW.MSN.COM/EN-US/AUTOS/RESEARCH/SEVEN-ENGINES-TO-AVOID-LIKE-THE-PLAGUE/AR-AAVZ7VM#PAGE=3 I AM A FORMER GM POWERTRAIN DIVISION ENGINEERING / SALARIED EMPLOYEE WHERE I HAD A 20 YEAR CAREER BACKGROUND WITH ENGINES AND TRANSMISSIONS. THE L4-2.4L ENGINE IS A KNOWN SAFETY HAZARD AS THE ENGINE CAN FAIL WHILE UNDER NORMAL OPERATION ON A HIGHWAY OR CITY STREET WITH POTENTIAL CATASTROPHIC RESULTS. EVEN WITH THE MECHANIC OE BULLETIN REFERENCED ABOVE, GM REFUSES TO COVER EXPENSES FOR PERMANENT REPAIRS FOR THE 2011 BUICK REGAL. INSTEAD DEALERSHIP CUSTOMER SERVICE REPRESENTATIVES ARE INSTRUCTING VEHICLE OWNERS TO JUST ADD OIL FREQUENTLY. (NOTE: THE LOW OIL INDICATOR IS ALSO DEFECTIVE.) PLEASE ALSO REFERENCE THE CLASS ACTION LAW SUIT BELOW: HTTPS://WWW.CLASSACTION.ORG/MEDIA/BERMAN-ET-AL-V-GENERAL-MOTORS-LLC-JOINT-NOTICE-OF-SETTLEMENT.PDF GM CORPORATION CUSTOMER SERVICE, PROFESSIONAL MECHANICS, AND GM'S DEALERSHIP NETWORK (BUICK AND CADILLAC) ALL ARE FULLY AWARE OF THE CATASTROPHIC SAFETY CONSEQUENCES THAT THIS ENGINE POSES TO THE GENERAL PUBLIC; YET, A COMPREHENSIVE RECALL AND APPROPRIATE EXTENDED WARRANTY COVERAGE IS BEING DENIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253096September 4, 2019
ENGINE
MOTOR HAS VERY HIGH OIL CONSUMPTION. GOING THROUGH 5 QUARTS OR MORE BEFORE SYSTEM INDICATES THE VEHICLE NEEDS A OIL CHANGE. ENGINE HAS A LOUD RATTLING NOISE AT START UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253238September 4, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHILE DECELERATING FROM 60 MPH, THE BRAKE PEDAL FAILED TO ENGAGE PROPERLY. THE CONTACT CONTINUED TO DEPRESS THE BRAKE PEDAL WITH FORCE, BUT WAS UNABLE TO HAVE THE BRAKE PEDAL RELEASED FROM THE FLOORBOARD. THE VEHICLE CONTINUED TO MOVE AND THE CONTACT HAD TO REACH DOWN AND RELEASE THE BRAKE PEDAL TO STOP THE VEHICLE. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE SYSTEM NEEDED TO BE REPLACED. THE BRAKE PADS WERE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE NEEDED TO BE DIAGNOSED BY A DEALER. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252020August 28, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WHENEVER I AM DRIVING MY VEHICLE FOR AN HOUR IT STARTS TO STALL OR SPUTTER IN TRAFFIC AND THE ENGINE DIES COMPLETELY. IT WILL RESTART BUT STILL CONTINUES TO HESITATE WHEN ACCELERATING. I'VE TAKEN IT TO A MECHANIC AND NO ERROR CODES POP UP WHEN THIS HAPPENS SO THEY DO NOT KNOW THE CAUSE OR HOW TO FIX THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245923August 22, 2019
EXTERIOR LIGHTING
CONDENSATION STARTED IN DRIVER'S SIDE HEADLIGHT TO THE POINT WHEN LIGHT BULBS SHORT OUT AND ARE RUINED AS SOON AS THEY ARE PUT IN. THE WATER ENTERING THE ELECTRICAL SYSTEM IS DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242728August 9, 2019
ENGINE
TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHILE DRIVING APPROXIMATELY 25 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY, WHICH CAUSED THE VEHICLE TO GO INTO LIMP MODE. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO ACCELERATE MORE THAN 1 MPH. IN ADDITION, THE VEHICLE NEEDED TO BE RESTARTED IN ORDER TO OPERATE. THE CONTACT CALLED VISION BUICK GMC (800 PANORAMA TRAIL S, ROCHESTER, NY 14625, (585) 200-3905) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242187August 7, 2019
EXTERIOR LIGHTING
I OWN A 2011 BUICK REGAL WITH THE VEHICLE OPTION "TT6" HID HEADLAMPS. BOTH HEADLAMPS ARE CURRENTLY INOPERATIVE. WHAT I HAVE DISCOVERED IS THAT THE FRONT HEADLAMP ASSEMBLIES HAVE CONDENSATION INSIDE OF THEM. THIS CONDENSATION IN TURN HAS CAUSED NOT ONLY THE HID BULBS TO FAIL BUT ALSO HAS CREATED CORROSION ON THE CONNECTORS WHICH ATTACH TO THE BALLAST MODULE INSIDE EACH LAMP. THIS HAS RENDERED EACH HEADLAMP COMPLETELY USELESS BECAUSE THE CONNECTORS INSIDE OF THE THEM CANNOT BE REMOVED AS IT IS A SEALED UNIT. THE BALLAST AND THE BULB CAN BE REPLACED BUT THE WIRING/TERMINALS CANNOT BE. ADDITIONALLY, EVEN IF THOSE COMPONENTS COULD BE CHANGED AND THE LIGHTS MIRACULOUSLY CAME BACK TO LIFE, THEY WOULD FAIL AGAIN IN SHORT ORDER DUE TO THE CONDENSATION ISSUE. SIMPLY BUYING A NEW HEADLAMP ASSEMBLY IS THE OBVIOUS FIX BUT EACH UNIT COSTS < $1,250 + TAX AND INSTALLATION, WHICH BY THE WAY, INVOLVES REMOVAL OF THE ENTIRE FRONT FASCIA...ANOTHER $300. THEREFORE HAVING TO SPEND AROUND $3,000 TO GET ONES HEADLAMPS TO FUNCTION IS THE ONLY RECOURSE OWNERS OF THESE VEHICLES. I FEEL THAT THIS IS A VERY DANGEROUS SITUATION BECAUSE THE LAMPS CAN JUST BLINK OFF WITHOUT ANY NOTIFICATION WHILE DRIVING WITH THE ONLY FIX BEING OBSCENELY EXPENSIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234438July 24, 2019
AIR BAGS, SEATS
OBD WARNING B0074, B0081 - PPS MODULE FAULTY - CANNOT DETECT PASSENGER WEIGHT IN CAR, THEREFORE DISABLED THE PASSENGER AIRBAG. AFTER SOME RESEARCH, I AM SEEING MULTIPLE GM ISSUES ON THE SAME ERROR, OBD B0081, FAULTY PPS SENSOR ON COMAROS AND VOLTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232710July 17, 2019
SERVICE BRAKES, ENGINE, STEERING
ENGINE AND BRAKES SEIZED UP ON ME WITHOUT WARNING WHILE DRIVING IN A PARKING LOT, LOW SPEED. TOOK IT IN TO MY MECHANIC AND FOUND OUT THERE WAS AN OIL CONSUMPTION ISSUE, EVEN THOUGH I WAS 2K MILES UNDER THE NEXT CHANGE I WAS ALSO 2 QTS LOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232420July 16, 2019
ELECTRICAL SYSTEM, SEATS
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE DRIVER'S SEAT WAS SMOKING DUE TO A FAILURE RELATED TO NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS). TASCA BUICK GMC (55 FORTIN DR, WOONSOCKET, RI 02895, (401) 229-4021) PLACED A HARNESS OVER THE SEAT. THE WIRING WAS COVERED; HOWEVER, THE REMEDY HAD NOT BEEN PROVIDED. THE VEHICLE WAS CURRENTLY AT THE DEALER AWAITING A RESPONSE FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231437July 12, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
TAKATA RECALL - THERE IS AN ISSUE WITH THE BALLAST IN THE HID HEADLAMP ASSEMBLY FOR THE CXL TURBO MODEL. THE SEAL MAY BE FAULTY DUE TO THE HEADLAMP SHORTING OUT EXCEPT FOR THE DAYTIME RUNNING LIGHTS. THEY SHORTED OUT RIGHT AFTER A HEAVY DOWNPOUR AND I WAS STOPPED BY A POLICE OFFICER AND TOLD THAT THEY (THE HEADLIGHTS) WERE OUT. I GOT OUT OF THE VEHICLE AND LOOKED AT THE THE LIGHTS ONLY TO REALIZE THAT THEY HAD MALFUNCTIONED AND THERE WAS MOISTURE IN THE ASSEMBLY ITSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230038July 8, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
2011 BUICK REGAL PURCHASED FROM SHOW ROOM FLOOR IN 2011. PRESENTATIVE MAINTENANCE UP TO DATE. NO WARNING LIGHTS. SOMETHING TERRIBLY WRONG WITH TRANSMISSION, ENGINE. WHILE DRIVING ON CITY STREET APPROACHING INTERSTATE AT 25 MPH, CAR STARTING STALLING, PUTTERING, LOSING POWER. PULLED OVER, PUT IN PARK. THEN CAR WOULD NOT GO INTO GEAR. WOULD ACCELERATE BUT WOULD NOT GO INTO GEAR OR MOVE. HAD TO BE TOWED. FIRST THING DEALER SERVICE CENTER SUGGEST IS $3000 TRANSMISSION. CAR ONLY HAS 60,000 MILES, ONE OWNER. NO WAY! NO PRIOR SYMPTOMS OR WARNING LIGHTS, IN FACT ONSTAR DIAGNOSTICS CURRENTLY SHOWING NO ISSUES FOUND WITH ENGINE/TRANSMISSION SYSTEM. THIS CAR IS UNSAFE AND SHOULD BE RECALLED!!! 2011 BUICK REGAL DIAGNOSTICS REPORT FROM YOUR 2011 BUICK REGAL AS OF 07/08/2019 NO ISSUES FOUND
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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