Buick Rainier Complaints (2004)

158 consumer complaints on file.

#10121120May 16, 2005
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE), EXTERIOR LIGHTING:HEADLIGHTS
AWD DOES NOT ENGAGE. VERY DANGEROUS ON A SLICK ROAD. HAD SUV TO DEALER 3-4 TIMES. THEY NEVER FIX THE PROBLEM. FRONT WHEELS OF SUV MAKE GRINDING NOISE AFTER A FEW HOURS OF DRIVING. HEADLIGHTS GO DIM/AND EVEN TURN OFF FOR A FEW SECONDS WHILE DRIVING AT NIGHT. TOOK TO DEALER, OF COURSE NO PROBLEM WAS FOUND. SOMEONE'S GOING TO BE KILLED BECAUSE OF BOTH THESE PROBLEMS WITH THE BUICK RAINIER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119973May 5, 2005
ENGINE AND ENGINE COOLING:ENGINE
DT: CONSUMER WAS DRIVING ALONG AND VEHICLE STARTS SPUTTERING AND THEN DIED OUT IN THE ROAD. AFTER THE 1ST INCIDENT VEHICLE WAS TAKEN TO DEALER FOR REPAIRS. THE DRIVER DROVE THE VEHICLE FOR ABOUT TWO MONTHS AND IT HAPPENED AGAIN. THE VEHICLE WAS TAKEN BACK TO DEALER WHO INDICATED THEY COULDN'T FIND ANYTHING WRONG. THE MANUFACTURER WAS CONTACTED AND THEY SUGGESTED THAT THE CONSUMER GET A SECOND OPINION. THE CONSUMER HAS PARKED THE VEHICLE BECAUSE HE IS AFRAID TO DRIVE IT FOR SAFETY REASONS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115683April 18, 2005
STRUCTURE
AT DAWN OR DUSK THE SPEEDOMETER FADES OUT AND THE DRIVER WAS UNABLE TO DETERMINE HOW FAST SHE WAS GOING. THE DEALER STATED THERE WAS NO SOLUTION AT THIS TIME. *AK GM SUGGESTED THAT THIS WAS AN ENGINEERING DESIGN PROBLEM. THE SPEEDOMETER AND THE ODOMETER WOULD FADE AWAY WHEN IT WAS DUSK OR DAWN WHILE THE VEHICLE WAS IN MOTION. THE PROBLEM WAS FIRST NOTICED IN JUNE 2004. THE CONSUMER MARKED MARCH 22, 2005 AS THE INCIDENT DATE. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116569April 7, 2005
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS DIM WHILE DRIVING AT NIGHT. THE HEADLIGHTS SOME TIMES FLICKER BRIGHT TO DIM THEN BACK TO BRIGHT AND THE VOLTAGE GAUGE FLUCTATES. THIS HAS ESCALATED TO WHERE FOR NO REASON THE HEADLIGHTS WILL GO DIM FOR APPROXIMATELY 5 TO 10 SECONDS THEN RETURN TO NORMAL, AT THIS TIME THEY GO DIM ENOUGH THAT YOU CAN'T SEE WHEN DRIVING AND HAVE TO PULL OVER. THE SERVICE MANAGER HAS SPOKE TO GM AND BUICK REPRESENTITIVES FOR THE PAST COUPLE OF DAYS AND WAS BASICALLY TOLD: THERE IS A PROBLEM - WE'RE AWARE OF IT - WE DON'T KNOW HOW TO FIX IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115448March 21, 2005
VEHICLE SPEED CONTROL
AT DAWN OR EARLY EVENING THE DIGITAL DISPLAY SPEEDOMETER DISAPPEARS, AND MAKES IT IMPOSSIBLE TO SEE HOW FAST CONSUMER IS TRAVELING. MANUFACTURER STATES THE VEHICLE IS DOING WHAT IT IS DESIGNED TO DO.*AK...ALSO, DOES IT DURING DAY IF IT GETS VERY CLOUDY LIKE IT IS GAONG TO SNOW, ETC. IN MICHIGAN, WHER ECONSUMER LIVES, THERE WERE SEVERAL SUCH DAYS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110324February 11, 2005
VEHICLE SPEED CONTROL
CAR IS 2004 BUICK RAINIER WITH AWD. LESS THAN 2000 MILES AT TIME OF INCIDENT. TEMP 0 F, 4" FRESH SNOW. RETURNING HOME AT 5:00 P.M., TURNED INTO 100' LONG DRIVEWAY AND PROCEEDED TOWARD GARAGE. BECAUSE OF SNOW IN DRIVEWAY, HAD TO ACCELERATE TO REACH FRONT OF GARAGE WHEN NORMALLY I JUST COAST BECAUSE IT IS A SLIGHTLY DOWNHILL APPROACH. CAR WOULD NOT STOP BY PUSHING BRAKES AND HIT GARAGE DOOR. CAR SEEMED TO BE ACCELERATING AS IT PUSHED GARAGE DOOR INTO SNOW BLOWER AND SNOW BLOWER INTO STORED VEHICLE INSIDE GARAGE CAUSING DAMAGE TO BOTH. SPEED WAS LESS THAN 5 MILES PER HOUR. AIR BAGS DID NOT DEPLOY. INCIDENT REPORTED TO INSURANCE COMPANY NEXT MORNING AND INSURANCE COMPANY SET UP AN APPOINTMENT WITH DEALER. DEALER PROVIDED ESTIMATE FOR REPAIRS BUT DID NOT INVESTIGATE FOR MECHANICAL FAILURE. RETURNED VEHICLE TO INVESTIGATE AFTER CHRISTMAS BUT NOTHING FOUND TO HAVE CAUSED INCIDENT. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10109326January 31, 2005
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
IN SEPTEMBER 2004 WHILE DRIVING THE FUSE BOX BLEW AND CAUGHT ON FIRE. ON JANUARY 14, 2005 THE DASHBOARD COMPLETELY FAILED.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10111149January 11, 2005
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, STRUCTURE, EXTERIOR LIGHTING:HEADLIGHTS, STEERING:RACK AND PINION
THE VEHICLE'S ENGINE HAS BEEN SPUTTERING, MISSING AND SURGING SINCE IT WAS PURCHASED. *NM THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO FIND THE CAUSE OF THE PROBLEM. THE VEHICLE BATTERY FAILED. WATER LEAKED THROUGH THE FRONT DRIVER'S SIDE FLOOR. WATER ALSO LEAKED INTO THE VEHICLE BY THE HOOD RELEASE LEVER WHEN RAINING. THE PASSENGER'S SIDE FENDER RATTLED. HEADLIGHT ASSEMBLY SEEMED LOOSE. RACK AND PINION LEAKED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106119January 11, 2005
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
WINDSHIELD ICING EVEN WITH FULL DEFROSTER AT MODERATE AIR TEMPERATURE/AIR DUCT TOO SMALL FOR WIDTH OF WINDSHIELD,DEALERSHIP WILL NOT FIX. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104812December 30, 2004
VEHICLE SPEED CONTROL
NUMBERS ON SPEEDOMETER DISAPPEAR IN EARLY MORNING AND JUST BEFORE DARK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101081November 16, 2004
EXTERIOR LIGHTING:BRAKE LIGHTS, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING 35 MPH CONSUMER APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR, BUT STOPPED. VEHICLE WAS HIT FROM THE REAR. THE OTHER DRIVER INFORMED CONSUMER THAT HE DID NOT SEE THE BRAKE LIGHTS FROM BEHIND. CONSUMER WAS ABLE TO DRIVE VEHICLE HOME. WILL CALL THE DEALERSHIP FOR AN APPOINTMENT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10098221November 3, 2004
EXTERIOR LIGHTING:HEADLIGHTS
IN OCTOBER, 2003 I PURCHASED A NEW 2004 BUICK RAINIER. A COUPLE MONTHS LATER MY WIFE AND I WERE DRIVING HOME ONE NIGHT AND THE HEADLIGHTS SUDDENLY DIMMED AND THEN CAME BACK UP. IT HAPPENED AT LEAST TWICE THAT NIGHT. WE TOOK IT TO THE DEALER AND REPORTED THE PROBLEM. THEY WERE FIXING SEVERAL OTHER PROBLEMS AT THE SAME TIME SO WE ASSUMED IT WAS FIXED. LAST WEEK, OCTOBER 28, 2004, I WAS DRIVING ON THE FREEWAY OVER A DARK MOUNTAIN PASS WHEN THE HEADLIGHTS WENT COMPLETELY OFF. THEY STAYED OFF FOR 2 TO 3 SECONDS BEFORE COMING BACK ON. LUCKILY, I DIDN'T CRASH BECAUSE THE LIGHTS OF A NEARBY SEMI KEPT ME FROM CRASHING INTO THE FREEWAY BARRIER. I FOLLOWED THE SEMI AFTER THAT BECAUSE I WAS AFRAID THEY WOULD GO OFF AGAIN. A FEW MILES DOWN THE ROAD, IN A NARROW ON-LANE CONSTRUCTION AREA THE HEADLIGHTS DIMMED SEVERAL TIMES BUT NEVER WENT COMPLETELY OUT. HEN I REPORTED THE PROBLEM TO THE DEALER THE NEXT DAY HE WAS ABSOLUTELY WILLING TO DO ANYTHING TO FIX THE PROBLEM AND UNDERSTOOD COMPLETELY HOW DANGEROUS IT WAS. BUT, THE GM REPRESENTATIVES AND CORPORATE OFFICE REFUSES TO EVEN RECOGNIZE THAT THERE IS A PROBLEM BECAUSE IT HASN'T BEEN REPLICATED IN THE SHOP SO WILL NOT AUTHORIZE OUR DEALER TO FIND THE PROBLEM AND FIX IT. THE DEALER HAS CALLED GM SEVERAL TIME AND I HAVE CALLED SEVERAL TIMES. GM BASICALLY TOLD ME THAT THEY DIDN'T CARE IF I DIED AND/OR KILLED OTHER PEOPLE AS FAR AS THEY WERE CONCERNED THERE WAS NO PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094844October 1, 2004
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
THERE ARE NO DASHBOARD LIGHTS ON THE VEHICLE. WHEN IT GETS DARK CONSUMER CANNOT SEE THE SPEED. THE DEALER STATES THEY CANNOT REPAIR THE DEFECT. MANUFACTURER INDICATES IT IS NORMAL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091007September 14, 2004
SEATS:FRONT ASSEMBLY:POWER ADJUST
POWER MEMORY SEAT WENT TO EXIT POSITION IN VEHICLE AND WILL NOT RETURN TO DRIVING POSITION FORCING VEHICLE TO BE DRIVEN WITH SEAT ALL THE WAY BACK. MAKES IT DIFFICULT TO REACH PEDALS. RETURNED TO DEALER WHO HAD TO ORDER PART (SEAT TRACK). PART IS NOT AVAILABLE. CALLED GM AND ASKED THEM TO PROVIDE A PART FROM THE FACTORY, WHICH THEY WOULDN'T DO. TOLD ME I WOULD NEED TO WAIT UNTIL PARTS PROCESS LOCATED PART. VEHICLE IS VERY DIFFICULT TO DRIVE UNDER THESE CIRCUMSTANCES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080234August 5, 2004
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
WHILE DRIVING 65 MPH, THE VEHICLE SWAYED FROM SIDE TO SIDE. THE DASHBOARD INDICATOR LIGHTS FLASHED AND THE CONSUMER FOUND DIFFICULTLY STOPPING THE VEHICLE. THE DEALERSHIP SERVICED THE VEHICLE AND DETERMINED THAT THE TRANSFER CASE NEEDED TO BE REPLACED. *AK THE ALL WHEEL DRIVE LIGHT HAD COME ON AND WHEN THE BRAKES WERE APPLIED, THE VEHICLE WAS PULLING TO THE LEFT AND RIGHT. AS A RESULT, THE ENCODER SENSOR WAS REPLACED ALONG WITH THE TRANSFER CASE MODULE. THERE WAS AN OCCASION WHERE THE CONSUMER'S WIFE WAS DRIVING THE VEHICLE AND ALMOST LOST CONTROL OF THE VEHICLE AND HAD A HARD TIME KEEPING THE VEHICLE UNDER CONTROL. THE CONSUMER WOULD ALSO FEEL A DRAGGING ALONG WITH A HARD TIME STOPPING. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082792July 27, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION LEAKING, SHIFTING HARD, REVVING HIGH DURING SHIFTING, AND 'HUNTING' FOR GEARS WHILE TRAVELING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064995April 29, 2004
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
AT DUSK THE INSTRUMENT PANEL LIGHTS FADE, CAUSING POOR VISIBILITY OF THE SPEEDOMETER AND GAUGES. *AK *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054718January 23, 2004
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
A 2004 BUICK RAINIER WITH FULL TIME 4 WHELL DRIVE AND LOCKING REAR DIFFERENTIAL WHICH MY WIFE AND I BOUGHT THE LAST WEEK OF NOVEMBER HAS A SEVERE SAFETY PROBLEM. THE CAR SLIDES OUT OF CONTROL ON CORNERS UNDER THE SLIGHTEST ACCELERATION WHEN ANY SNOW IS ON THE ROAD. THE CAR WAS BROUGHT BACK TO THE DEALER TWICE, THE SECOUND TIME I WAS TOLD BY ONE OF THE OWNERS OF MACK PONTIAC, GMC, BUICK IN HICKSVILLE, NY, RODNEY GOMEZ, THAT ALL 2004 RAINIERS HAVE THE SAME PROBLEM BECAUSE OF THE LOCKING REAR DIFFERENTIAL. I REALY THINK YOU SHOULD LOOK INTO THIS AS IT IS A VERY DANGEROUS SITUATION. THANK YOU. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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