Buick Rainier Complaints (2004)

158 consumer complaints on file.

#10279160August 3, 2009
ELECTRICAL SYSTEM
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269583May 21, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 BUICK RAINIER SPEEDOMETER IS REGISTERING 25-30 MPH FASTER THAN WHAT THE VEHICLE IS ACTUALLY TRAVELING. WHEN IN PARK IS SHOWS THE SUV TRAVELING 25 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268991May 17, 2009
ELECTRICAL SYSTEM
INSTRUMENT CLUSTER FAILED TO WORK. DEALER CHECKED AND FOUND THIS IS NOT A SAFETY ISSUE, SINCE I SHOULD BE ABLE TO FEEL HOE FAST I AM GOING. THIS SAME FAILURE WAS COVERED IN PONTIACS AND CHEVROLET TRUCKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266690April 25, 2009
AIR BAGS
WHILE TRAVELING AT A SPEED OF APPROX 50-55 ON A INTERSTATE, I WAS REARED ENDED BY A AUTO, MY AUTO WAS STRUCK THEN SHOVELED INTO A CEMENT WALL BLOCK AND THEN BOUNCED INTO ON COMING TRAFFIC TO THE OTHER CEMENT WALL BLOCK ON THE OPPOSITE SITE WHILE TRYING TO STOP, I WAS WEARING A SEAT BELT, THE VEHICLE'S AIR BAGS DIDN'T GO OFF AT ALL IN THE VEHICLE. A HEAD INJURY OCCURRED, NECK AND SHOULDER INJURIES OCCURRED. THE AUTO WAS A TOTAL LOSS! *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10265402April 15, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE DASH CLUSTER LIGHTING IS TOO DIM IN THE DAYLIGHT AND NON EXISTENT AT DAWN AND DUSK. THERE IS NOT A MANUAL OVERRIDE THAT ALLOWS YOU TO SELECT NIGHT LIGHTING DURING THESE TRANSITIONAL TIMES AND ON CERTAIN DAYS SO YOU CAN NOT SEE THE SPEEDOMETER OUTPUT NOR THE DRIVER ADVISORY DISPLAY. I DISCUSSED IT WITH SEVERAL DEALERS AND THEY SAY SOME WORK THIS WAY AND SOME DON'T. THEY HAVE NO WAY TO TELL WHICH WORK PROPERLY AND WHICH ONES WILL NOT. THEY ALL REFUSED TO REPLACE IT UNDER WARRANTY AS BUICK SAYS THAT IS THE WAY THE SYSTEM IS SUPPOSED TO WORK. FOR UP TO 15 MINUTES IN MORNING AND NIGHT THE DISPLAY IS TOTALLY UNREADABLE WHILE IT IS SLOWLY TRANSITIONING NIGHT TIME VISIBILITY. YES, I HAVE THE LIGHTING SET AS BRIGHT AS THE SYSTEM WILL ALLOW AT ANY GIVEN TIME BUT IT IS STILL NOT VISIBLE TO ME OR ANYONE ELSE THAT DRIVES THE CAR. I HAVE FOUND QUITE A FEW OTHERS ON THE NET THAT HAVE THE SAME PROBLEM AND THE SAME COULD CARE LESS RESPONSES FROM BUICK ON THIS SAFETY ISSUE. THIS GOES ON EVERYDAY SO IT PROBABLY IS ONLY A MATTER OF TIME UNTIL IT RESULTS IN A SERIOUS ACCIDENT AND/OR A SERIOUS MECHANICAL FAILURE THAT WILL BE MISSED BECAUSE YOU CAN'T READ THE INSTRUMENT CLUSTER UNDER CERTAIN BUT DAILY CONDITIONS SUCH AS SUNRISE AND DUSK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265459April 15, 2009
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
MY HUSBAND AND I PURCHASED A USED 2004 BUICK RAINIER WITH 33,000 MILES LAST MAY 2008. ONE EVENING DURING THE SUMMER WE WERE MAKING A 20 MINUTE TRIP AND THE SPEEDOMETER JUST STOPPED WORKING WHILE EN ROUTE. SINCE THEN THE SPEEDOMETER GETS STUCK WHILE MAKING 20+ MINUTE TRIPS AND WILL ONLY GO DOWN 5 MPH EACH TIME YOU SHUT OFF THE SUV AND RESTART. SO YOU HAVE TO SHUT OFF AND RESTART SEVERAL TIMES BEFORE IT REACHES BACK DOWN TO ZERO AND IT WILL THEN OPERATE OKAY FOR A LITTLE WHILE UNTIL YOU MAKE THAT 20+ MINUTE TRIP AGAIN. SOMETIMES WHILE JUST DRIVING AROUND TOWN RUNNING ERRANDS IT WILL GET STUCK. SO I WOULD SAY AT LEAST ONCE A WEEK IT GETS STUCK. IT'S VERY FRUSTRATING WHEN YOU HAVE TO WATCH YOUR SPEED ESPECIALLY AROUND THE SCHOOL ZONES. I OFTEN TAKE MY EYES OFF THE ROADS TO WATCH MY RPM'S AND TRY TO CALCULATE HOW FAST I'M GOING. I'M CURRENTLY SAVING TO HAVE THE PROBLEM FIXED AS I'VE HEARD OF IT BEING A VERY PRICING ITEM (INSTRUMENT CLUSTER) TO HAVE REPLACED. I'VE BEEN DOING SOME RESEARCH ON A POSSIBLE RECALL FOR THIS ITEM AND I'VE FOUND THERE HAVE BEEN MANY COMPLAINTS AND EVEN A CLASS ACTION SUIT AGAINST GM FOR OTHER SUV'S SIMILAR TO THE RAINIER BUT THE BUICK RAINIER WAS NOT LISTED IN THIS CLASS ACTION SUIT AND NO RECALLS HAVE BEEN MADE FOR THIS ITEM ON BUICK RAINIERS. ANY HELP YOU CAN GIVE WOULD BE GREATLY APPRECIATED. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258193February 10, 2009
EXTERIOR LIGHTING, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I HAVE HAD TROUBLE WITH THE HEADLIGHTS DIMMING WHILE DRIVING SINCE THE BEGINNING, THE DEALERSHIP HAS SEVERAL TIMES WORKED ON THE PROBLEM, WHICH I THINK HAS CLEARED UP..SO FAR. NOW MY SPEEDOMETER HAS STARTED MESSING UP, IT SAYS I AM GOING 50 WHILE PARKED AND 120 WHILE DRIVING. I ONLY DRIVE SHORT DISTANCES AND MOSTLY INTO AND BACK FROM TOWN 6 MILE ONE WAY. I HAVE 50,969 MILES ON MY 2004 VEHICLE, I KEEP ITS CHECKUPS AND OIL CHANGES REGULARLY: DEALERSHIP HAS RECORDS. I FEEL THIS VEHICLE HAS HAD ELECTRICAL ISSUES FROM DAY ONE, I SEE TURN SIGNAL AND BRAKELIGHT ISSUES IN RECALL SO I DON'T BELIEVE I AM WRONG ABOUT THIS. THEY WANT TO CHARGE ME OVER $400 TO CHANGE THE "CLUSTER" AS THE ECONOMY GOES, I TOO CANNOT AFFORD THIS KIND OF CHARGES ON AN ITEM THAT SHOULD NOT HAVE ISSUES. ESPECIALLY WHEN I TAKE GOOD CARE OF IT AND REALLY HAS LOW MILEAGE AND WEAR AND TEAR (PERFECT CONDITION). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254309January 8, 2009
ELECTRICAL SYSTEM
SPEEDOMETER STOPS WORKING WHEN CAR WARMS UP. AS I AM DRIVING WITH MY TWO SMALL CHILDREN MY SPEEDOMETER WILL STOP WORKING AND GO BELOW ZERO. WHICH BECOMES A HAZARD BECAUSE I AM UNAWARE OF HOW FAST OR SLOW I AM GOING. MY FAMILY AS WELL AS MYSELF ARE IN SERIOUS DANGER OF GETTING INTO AN ACCIDENT BECAUSE OF THIS PROBLEM. IT WILL NOT START WORKING AGAIN UNTIL THE NEXT DAY. IT HAS BEEN HAPPENING QUICKER AND QUICKER AS THE PROBLEM PERSISTS. I AM ALSO NOTICING A HOT SMELL WHEN THE SPEEDOMETER STOPS WORKING. BUICK REFUSES TO HELP WITH THIS PROBLEM EVEN THOUGH I HAVE REPORTED THIS BEFORE MY EXTENDED WARRANTY EXPIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250481December 2, 2008
ELECTRICAL SYSTEM
WHILE DRIVING ON THE FREEWAY I NOTICED THAT THE SPEEDOMETER READING WAS TOO HIGH AS I WAS CHANGING LANES TO EXIT DURING EVENING RUSH HOUR. AFTER EXITING AND STOPPING FOR A TRAFFIC LIGHT, MY SPEEDOMETER WAS SHOWING 55MPH. AS I CONTINUED ON THE SERVICE DRIVE I OBSERVED 75 AND 85MPH IN A 35MPH ZONE! VERY DISTRACTING WHEN DRIVING NEXT TO A 70MPH FREEWAY. I NOT GOING THAT FAST I'M CRAWLING. WHEN I TURNED ON TO MY STREET I WAS STILL OBSERVING THE SPEED AT 65MPH AND NEARLY RAN OVER MY NEIGHBOR WHO WAS PUTTING HIS TRASH OUT AT THE CURB. ALMOST PASSED MY DRIVEWAY AND DROVE OVER A BIT OF THE OTHER NEIGHBORS GRASS. I COULD NOT BELIEVE A 4-YR OLD VEHICLE WITH 64000 MILES HAD A BAD SPEEDOMETER. SO I CHANGED THE INSTRUMENT CLUSTER FUSE AND THE SPEEDOMETER STARTED TO WORK AGAIN AND SEEMED TO BE ACCURATE. ON MY WAY HOME FROM WORK IT AGAIN SHOT UP TO 120+MPH AND THAT IS WHERE IT STAYED. CHANGED THE FUSE AGAIN SEEMED TO WORK FOR A DAY AND SHOT UP AGAIN TO 120+ MPH. DROVE IT TO THE DEALERSHIP TO HAVE TO REPAIRED AND THEY SAY IT IS THE INSTRUMENT CLUSTER THAT IS BAD AND IT WILL COST $450.00. NO LONGER UNDER WARRANTY AND I CANNOT REPAIR AT THIS TIME. DEALERSHIP SERVICE SAYS THEY HAVE NOT HEARD OF THIS HAPPENING AT ALL. FOR MY MONEY THEY WILL ONLY WARRANTY IT FOR 1YR/12000 MILES. I HAVE ALWAYS BELIEVED BUY AMERICAN BUT RIGHT NOW I AM TRULY DISAPPOINTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244167October 1, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2004 BUICK RAINIER THAT HAD THE TRANSMISSION REBUILT WITH 28,000 MILES AND AGAIN AT 64,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238541August 17, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WE HAVE A 2004 BUICK RAINIER. DURING THE COLDER TIMES, OUR SPEEDOMETER TIC, SO YOU DON'T KNOW HOW FAST OR SLOW YOU ARE GOING. THIS IS A SAFETY ISSUE. HAVING NO WAY TO TELL YOUR SPEED, WE COULD GET A TICKET, CAUSE AN ACCIDENT. I HAVE ALSO NOTICED ONLINE, NUMEROUS PEOPLE HAVING THE SAME PROBLEM. THERE NEEDS TO BE A RECALL. WE HAVE NOT HAD IT FIXED. IT WOULD $600 TO FIX, AND SHOULD NOT BE CHARGED TO US, BUT TO BUICK FOR A MALFUNCTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238446August 15, 2008
ELECTRICAL SYSTEM
SPEEDOMETER BEGAN GETTING STUCK AND NOW DOES NOT GIVE SPEED STAYS ON ZERO OR SLOWLY MOVES UP AND GETS STUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233329July 7, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INSTRUMENT CONTROL FOR SPEEDOMETER AND RADIO JUST QUIT WORKING. NOT ALWAYS SURE OF TRAVELING SPEED BECAUSE SPEEDOMETER QUITS WORKING. VERY DANGEROUS BECAUSE OF NOT SURE OF TRAVELING SPEEDS AND AFRAID OF GETTING TICKET BECAUSE OF UNKOWN SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231608June 19, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2004 BUICK RAINIER. WHILE DRIVING 70 MPH, THE SPEEDOMETER WILL DISPLAY SPEEDS BETWEEN 20-120 MPH. WHILE DRIVING VARIOUS SPEEDS ON THE FREEWAY, THE SPEED WILL DECREASE ON ITS OWN. THE CONTACT MUST LITERALLY STAND ON THE ACCELERATOR PEDAL TO MAINTAIN A STEADY SPEED. WHILE IDLING AT A STOP SIGN OR LIGHT, THE ENGINE CONTINUES TO REV. THE CONTACT SCHEDULED AN APPOINTMENT WITH THE DEALER FOR JUNE 23, 2008 TO DIAGNOSE THE FAILURES. THE CURRENT MILEAGE WAS 41,000 AND FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231283June 17, 2008
ELECTRICAL SYSTEM
THE SPEEDOMETER READS ERRATICALLY AT REST PEGGED TO 120 WHEN DRIVING. THIS OCCURS INTERMITTENTLY. WHEN DRIVING YOU DO NOT HAVE RELIABLE DISPLAY OF YOUR SPEED. GM SAYS THIS IS NOT A SAFETY ISSUE, I DISAGREE. IT IS A FAILURE IN A FUNDAMENTALLY IMPORTANT FUNCTION OF THE VEHICLE AND SHOULD BE FIXED. THIS BEGAN WITH ONSET OF COLD WEATHER AND CONTINUES TO THE PRESENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228928May 26, 2008
ELECTRICAL SYSTEM
INSTRUMENT GAUGE CLUSTER STARTED WORKING ONLY SPORADICALLY MARCH 08. SPEEDOMETER AND TACK HAVE ALSO FAILED TO WORK ABOUT 25% OF TIME IN THE PAST TWO WEEKS. ON ONE OCCASION WHILE DRIVING ABOUT 15 MPH THROUGH A NEIGHBORHOOD, THE GAS PEDAL FAILED TO RESPOND AND THE ENGINE WOULD ONLY IDLE AT 1000 RPM. AFTER PULLING OVER AND RESTARTING, THE GAS PEDAL RETURNED TO NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228093May 17, 2008
AIR BAGS
MY FIANCE WAS IN ACCIDENT WITH MY SUV AND THE AIR BAG DIDN'T DEPLOY CAN I SUE THE COMPANY WHO SOLD ME THE VEHICLE? *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10226660May 5, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
FAULTY SPEEDOMETER, READS BETWEEN 70 MPH TO 130 MPH AT ALL TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224040April 10, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY WIFE WAS STOPPED BY THE SC HIGHWAY OFFICER FOR SPEEDING. BASED ON HER SPEEDOMETER READING SHE WAS NOT SPEEDING. IN ADDITION TO SPEEDING TICKET SHE RECEIVED WARNING FOR OPERATING VEHICLE WITH BROKEN EQUIPMENT. IT TURNED OUT THAT THE SPEEDOMETER QUIT WORKING WHILE SHE WAS DRIVING AND IS NOW ACTING UNPREDICTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223539April 7, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEED AND OIL PRESSURE INDICATOR FAILURES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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