Buick Park Avenue Complaints (1998)

246 consumer complaints on file.

#553623August 11, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHEN GOING DOWNHILL THE CONSUMER PLACES THE VEHICLE IN FIRST GEAR AND THE ENGINE DIES THE MECHANIC BELIEVES THAT SHIFTING DOWN EFFECTS THE ENGINE'S COMPUTER SO THAT IT SHUTS DOWN BUT THE CONSUMER IS CONSERNED ABOUT WHAT'S IN THE OWNERS MANUAL WHICH STATES IF YOU DONT DOWNSHIFT THE BRAKES COULD GET HOT AND CAUSE POOR OR NO BRAKING ABILITY. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865252July 11, 2000
ELECTRICAL SYSTEM
WHILE DRIVING ABOUT 55 MPH WHEN VEHICLE LOST ELECTRICAL POWER AND THE ENGINE STALLED WITHOUT A WARNING. CONSUMER PULLED TO THE SIDE OF THE ROAD, THEN RESTARTED THE VEHICLE. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724718June 28, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE FRONT DISC PADS, REAR BRAKE ROTORS AND REAR CALIPERS HAD TO BE REPLACED ON A TWO-YEAR-OLD CAR WITH ONLY 38,500 MILES ON IT. BEFORE THE BRAKES WERE FIXED, THE CAR WOULD SHAKE SO BADLY IT FELT LIKE IT WAS GOING TO FALL APART. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724190June 19, 2000
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WIFE HAS COMPLAINED THE STEERING AT TIMES WOULD HAVE NO POWER STEERING. EVERY TIME I WOULD GO OUT AND CHECK THE STEERING IT WAS FINE. THIS WAS GOING ON FOR ABOUT A YEAR. THIS CAR IS MY WIFES AND I RARELY DRIVE THIS CAR. ON JUNE 10, 2000, I DROVE THE CAR ON A 100 MILE ROUND TRIP WITH MY FAMILY(WIFE, TWO BOYS AGE 12 AND MYSELF). 2 MILES FROM THE END OF THIS TRIP WHILE ON A STEP GRADE AT A RATE OF SPEED OF 30 MPH A VECHICLE AHEAD IN SAME LANE AS ME WAS TURNIG RIGHT INTO A DRIVEWAY. THE ROAD ALLOWED PASSING (DOTTED LINE). ANTICIPATING TO STEER AROUND THE VEHICLE. WHEN TRYING TO STEER LEFT THE STEERING BECAME MANUAL, NO POWER ASSISTANCE. ALL MOST IN PANIC, TURNED THE WHEEL HARD (FORCEFULL) AND ALL OF A SUDDEN POWER ASSISTANCE RETURNED. NOW COMPENSATING FOR OVER STEERING TO THE LEFT TRIED TO STEER RIGHT ONLY TO HAVE THE SAME SITUATION OCCUR, NO POWER ASSISTANCE TO THE RIGHT. TURNED HARD TO THE RIGHT ONLY TO HAVE THE POWER ASSIST RESUME. ASKED MY WIFE IF THIS IS WHAT SHE HAD EXPERIENCED. SHE SAID NOT TO THIS EXTENT. IDROVE THE CAR THE REST OF THE WAY HOME (2 MILES) WITHOUT ANY OTHER PROBLEMS UNTILL I TRIED TO TURN INTO MY DRIVEWAY. AGAIN NO POWER STEERING. CALLED THE DEALER MADE AN APPOINTMENT FOR AS SOON AS I COULD GET IN. DID NOT DRIVE THE CAR AGAIN UNTILL I BROUGHT TO DEALER. (JUNE 14,2000). DEALER FOUND AN INTERNAL FAILURE IN THE STEERING RACK. I ASKED IF BUICK HAD A RECALL ON THIS FAILED COMPONENT. DEALER SAID NOT TO HIS KNOWLEDGE. CALL THE BUICK HOT LINE FOR COSTOMER ASSISTANCE AND WAS TOLD THERE WAS NO RECALLS ON THIS VEHICLE AND THEY WOULD NOT ATHORIZE THE REPAIR UNDER BUICK AN DHTAT IS WAS RESPONIBLE FOR THE REPAIR. I EXPLAINED TO THE REPRESENTITIVE FROM BUICK THAT I FELT THIS WAS A SAFETY ISSUE. THE SAFETY FEATURE ON THE VEHICLE HAD FAILED WITHOUT WARNING. I ASKED IF THEY FELT THE STEERIG OF A VEHICLE OR LACK OF THE ABILITY TO STEER THE VEHICLE WAS NOT A SERIOUS SAFETY ISSUE. THEY WOULD NOT COMMENT, AND WOULD NOT COVER THE REPAIR. RAN OUT OF SPACE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#552501June 5, 2000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TRUNK LOCKS FAILED. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862668May 30, 2000
ELECTRICAL SYSTEM
WHEN APPLYING BRAKES ENTIRE ELECTRICAL SYSTEM SHUT OFF. THERE WAS NO STEERING OR BRAKES, ETC. VEHICLE WAS TAKEN TO A DEALERSHIP TWICE FOR THIS PROBLEM. DEALERSHIP WAS NOT ABLE TO CORRECT THE PROBLEM. MANUFACTURER HAS BEEN CONTACTED. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862711May 30, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE WAS PARKED OVERNIGHT, JUST HAD VEHICLE SERVICED FOR AN OIL CHANGE. STARTED VEHICLE AND ENGINE EXPLODED, FLAMES ENGULFED VEHICLE. BUICK HAD RECALL FOR SAME PROBLEM IN 96 & 97 MODELS. *AK *ML
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#859281March 28, 2000
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
WHILE DRIVING AT 60 MPH, DRIVER JUST BARELY TOUCHED THE BRAKE PEDAL AND VEHICLE WENT DEAD. VEHICLE WAS TOWED TO THE DEALERSHIP. DEALER STATED THAT A FAULTY CELL IN THE BATTERY CAUSED THE PROBLEM. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551446March 20, 2000
SEAT BELTS:FRONT:ANCHORAGE
THE DRIVERS SIDE SEAT BELT DOESN'T RELEASE WHEN CONSUMER TRIES TO PUT IT ON. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#784573March 18, 2000
SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM
THE AIR LEVEL RIDE SYSTEM FILLED UP THE SHOCKS ALL THE WAY CAUSING THE REAR TO BOUNCE OVER BUMPS. THE BACK OF THE CAR IS UP HIGH AND IS STUCK THAT WAY. BUICK WILL TAKE CARE OF PROBLEM UNDER WARRANTY. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#857165February 17, 2000
SUSPENSION
ONGOING PROBLEM WITH VIBRATION AND A CLICKING SOUND FROM THE STEERING WHEEL WHILE DRIVING, AND A RATTLING SOUND FROM THE HOOD AT HIGHWAY SPEED. DEALER NOTIFIED, AND INFORMED CONSUME RTHAT NOTHING COULD BE FOUND. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856690February 10, 2000
SUSPENSION:FRONT
WHILE DRIVING ENTIRE VEHICLE SEVERELY VIBRATES, AND A VERY LOUD UNUSAL NOISE OCCURS WITHIN THE FRONT END. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856400February 7, 2000
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
WHILE DRIVING AT APPROXIMATELY 25-35MPH VEHICLE WOULD STALL OUT. WOULD HAVE NO PRIOR WARNING. NEARLY REARENDED. NEED TO SHIFT INTO NEUTRAL TO RESTART. AN INTERMITTENT PROBLEM. TOOK TO DEALERSHIP & MECHANIC PLACED A MONITOR ON VEHICLE. NOTHING HAPPENED. WAS ROAD TESTED & BATTERY DIED. FOUND A SHORT IN BATTERY & IT WAS CHANGED. THE VEHICLE FINALLY STALLED AGAIN WHILE AT STOP LIGHT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854407January 22, 2000
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE DRIVING IN RAINY CONDITIONS POWER STEERING MALFUNCTIONS, CAUSING STEERING DIFFICULTY WHICH MAY RESULT IN A CRASH. DEALER IS AWARE OF THE PROBLEM, BUT HAS NO SOLUTION. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550094December 27, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKES PULSATED WHEN BRAKING, STEERING WHEEL SHAKES AND BRAKE PEDAL VIBRATED VIOLENTLY DUE TO FRONT BRAKE ROTORS WERE OUT OF SPEC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#847560September 13, 1999
PARKING BRAKE:CONVENTIONAL
WHEN EMERGENCY BRAKE IS RELEASED ON AN INCLINE THE VEHICLE ROLLS BACKWARD. THE DEALER HAS NOT BEEN ABLE TO CORRECT THE PROBLEM. THE MANUFACTURER HAS BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710813September 1, 1999
SEAT BELTS:REAR/OTHER
THE MIDDLE SEAT BELT IN THE FRONT WILL NOT HOLD IF ANYONE IS SITTING THERE. THE DEALER HAS REPLACED IT AND THE PROBLEM CONTINUES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845085August 16, 1999
VEHICLE SPEED CONTROL
VEHICLE SUDDENLY SURGED, CAUSING THE VEHICLE TO ACCELERATE, WHILE THE BRAKES WERE APPLIED, RESULTING IN A MINOR COLLISION. MANUFACTURER HAS BEEN NOTIFIED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#838256June 17, 1999
SEAT BELTS:FRONT:RETRACTOR
SOMETIMES SEAT BELT ON THE PASSENGER'S SIDE WILL NOT PULL OUT OF THE MECHANISM. THE DEALER/MANUFACTUER ARE AWARE OF THIS PROBLEM. CAR HAS BEEN SERVICED 4-5 TIMES FOR THIS PROBLEM. PROBLEM HAS NOT BEEN CORRECTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707457June 11, 1999
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
THE SEAT BELTS WILL NOT STAY TENSIONED DUE TO MISSHAPED SLOT IN THE SEAT BELT GUIDE WHICH ALLOWS THE SEAT BELT TO DOUBLE AND JAM DURING NORMAL DRIVING MOTIONS. THIS WAS CORRECTED IN THE 1999 MODELS BY RESHAPING OF THE SLOT IN THE PLASTIC GUIDE. BUICK CUSTOMER SERVICE ORIGINALLY SAID THERE WAS A SERVICE BULLETIN TO COVER THE PROBLEM, BUT NOW SAYS THIS WAS AN ERROR. THE DEALER INVESTIGATED POSSIBILITY OF PUTTING NEW GUIDE SLOT SAME AS 1999 MODEL, BUT SID COULD NOT BE DONE. THIS IS A CONSTANT ROAD HAZARD DUE TO INABILITY TO KEEP SEAT BELTS TIGHT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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