Buick LeSabre Complaints (2002)

310 consumer complaints on file.

#10228750May 23, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL*THE CONTACT OWNS A 2002 BUICK LESABRE. THE REAR WINDOW REGULATORS FAILED AND AS A CONSEQUENCE THE WINDOW DEVICES ARE NOT OPERATING NORMALLY. THE REGULATORS WERE REPAIRED THREE TIMES AT AN EXPENSE OF $525.00 EACH. THE DEALER AND A TECHNICIAN STATED THE REGULATORS ARE POORLY DESIGNED AND WILL CONTINUE FAIL. THE FAILURE MILEAGE WAS 62,000 AND THE CURRENT MILEAGE WAS 83,000. UPDATED 07/07/08. *LJ UPDATED *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228049May 16, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
RIGHT FRONT POWER WINDOW REGULATOR FAILURE, DUE TO DEFECTIVE PLASTIC CABLE GUIDE LOCATED AT THE TOP OF THE REGULATOR. RIGHT FRONT WINDOW FAILED, FELL DOWN INSIDE THE DOOR AND COULD NOT BE RAISED. THIS HAPPENED AUGUST 2006 APROX. NEXT THE RIGHT REAR WINDOW REGULATOR FAILED ABOUT 3 MONTHS LATER. THEN THE LEFT REAR WINDOW REGULATOR FAILED. ALL 3 WINDOWS HAD THE EXACT SAME PROBLEM, A PLASTIC GUIDE AT THE TOP OF THE REGULATOR IS GUIDING A METAL CABLE UNTO A PLASTIC WINDING SPOOL, WHEN THE GUIDE BREAKS THE CABLE BECOMES TANGLED ON THE SPOOL AND CAN NOT BE RAISED. I PAID FOR AND REPLACED THE WINDOW REGULATOR RIGHT FRONT BEFORE THE OTHER 2 WINDOWS FAILED. I FILED A COMPLAINT WITH GENERAL MOTORS, THEIR RESPONSE AFTER MANY PHONE CALLS THEY AGREED TO PAY FOR THE PART ONLY. I DON'T HAVE THE BILL FOR THE REGULATOR IN FRONT OF ME BUT THE COST WAS ABOUT $ 318.00 THEY REFUSED TO PAY FOR THE DEFECTIVE REAR WINDOW REGULATORS REPAIR. I WAS TOLD TO HAVE THE VEHICLE REPAIRED AT MY EXPENSE THEN FILE A NEW CLAIM AND WAIT FOR THEIR ANSWER. I HAVE PROPPED BOTH REAR WINDOWS SHUT WITH A PIECE OF WOOD, THEY CAN NO LONGER BE LOWERED. THIS IS A SAFETY ISSUE, PLEASE INVESTIGATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225995April 29, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EQUIPMENT
2002 BUICK LESABRE LIMITED 28,000 MILES. THE WINDOWS SIMPLY FALL DOWN INSIDE THE DOOR. WE REPLACED ONE BACK WINDOW UNDER A YEAR AGO AT THE COST OF $600.00 DOLLARS. RECENTLY, THE OTHER BACK WINDOW DROPPED INSIDE THE DOOR. ON APRIL 28, 2008, BUICK CUSTOMER RELATIONS DEPARTMENT ADVISED PAYING THE DEALER TO DIAGNOSE THE PROBLEM. ON OTHER TELEPHONE CONVERSATIONS, THE BUICK CONSUMER RELATIONS DEPARTMENT HAS INFORMED OUR DAUGHTER WHO CALLED ON OUR BEHALF THAT NO RECALL FOR THE WINDOW PROBLEMS EXISTS ON THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225587April 24, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TWO OF FOUR WINDOW REGULATORS HAVE FAILED LEAVING THE WINDOWS IN THE DOWN POSITION. THERE WAS NO NOTICE PRIOR TO THE FAILURES. THE WINDOWS WERE PUT IN THE DOWN POSITION AND WOULD NOT CLOSE. IT IS EXTREMELY DISCONCERTING THAT THIS COULD HAPPEN AND MY WIFE AND TWO YOUNG CHILDREN (AGES 2 & 4) COULD BE LEFT IN THE RAIN WITH NO WAY OF CLOSING THE WINDOW. I FEEL THAT GM NEEDS TO REIMBURSE OWNERS FOR THE COST OF REPLACING THESE WINDOW REGULATORS. THE FIRST INCIDENT OCCURRED IN 11/07 AND THE SECOND INCIDENT OCCURRED IN 2/08. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224553April 15, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOW REGULATOR FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220338March 7, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL*THE CONTACT OWNS A 2002 BUICK LESABRE. WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT DRIVER SIDE ELECTRICAL WINDOW CAME DOWN APPROXIMATELY ONE INCH. THE CONTACT PRESSED THE BUTTON TO RAISE THE WINDOW AND IT DROPPED. APPROXIMATELY FIVE MONTHS LATER, THE PASSENGER SIDE REAR WINDOW DOES NOT OPERATE AT ALL. SIX MONTHS LATER, THE REAR DRIVER SIDE WINDOW STOPPED OPERATING AS WELL. THE CURRENT MILEAGE WAS 45,000 AND FAILURE MILEAGE WAS 40,000. UPDATED 04/03/08. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218521February 19, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2002 BUICK LASABRE CUSTOM REGULATORS AT BOTH REAR POWER WINDOWS MALFUNCTIONING. THE CABLE THAT GUIDES WINDOW UP AND DOWN JUMPED THE TRACKING AND WAS CHEWED AND TWISTED MAKING IT NECESSARY TO BE REPLACED COSTING $400 AT EACH OCCURRENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217102February 6, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOW FAILURE ON 2002 BUICK LESABRE. I OWN A 2002 BUICK LESABRE WHICH I PURCHASED NEW. I ALSO PURCHASED AN EXTENDED SERVICE WARRANTY FROM GENERAL MOTORS WHEN I PURCHASED THE VEHICLE IN AUGUST, 2002. JUST AS THE VEHICLE TURNED 2 YEARS OLD, THE POWER WINDOWS STARTED FAILING ONE BY ONE. TO DATE I HAVE REPLACED THREE OF THE WINDOW MOTORS AND ONE HAS NOW FAILED FOR THE SECOND TIME. IT SEEMS THAT GM SHOULD BE VERY AWARE OF THIS PROBLEM WITH DEFECTIVE WINDOW MOTORS SINCE I HAVE BEEN FINDING MANY COMPLAINTS ON THE INTERNET, AND I HAVE ALSO SPOKEN TO OTHER BUICK OWNERS. I AM ALSO BEING TOLD THAT EVEN THOUGH MY CAR HAS LESS THAN 55000 MILES ON IT MY EXTENDED WARRANTY EXPIRED IN AUGUST 2007. (IT RAN CONCURRENTLY WITH THE BUMPER TO BUMPER FOR THREE YEARS). THE COST OF THE WINDOW REPAIR IS APPROXIMATELY $600.00 PER WINDOW. THE DEALERSHIP HAS FINALLY AGREED TO GIVE THE PARTS AND I PAY FOR REPAIR, ($120.00), WHICH IS STILL A LOT OF MONEY FOR SHODDY WINDOWS. I HOPE YOU ARE ABLE TO DO SOMETHING SO THAT GM WILL GIVE US A PERMANENT FREE FIX TO THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214054January 7, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL*THE CONTACT OWNS A 2002 BUICK LESABRE. ON TWO DIFFERENT OCCASIONS, THE FRONT DRIVER SIDE WINDOW AND THEN THE REAR DRIVER SIDE WINDOW CAME DOWN AND WOULD NOT GO BACK UP. BOTH WERE REPAIRED BY GM. THE REAR PASSENGER SIDE WINDOW ROLLED DOWN IN NOVEMBER OF 2007 AND WOULD NOT GO BACK UP. THE CONTACT WAS INFORMED THAT THE REPAIR WAS HER RESPONSIBILITY. GM WANTED $673 FOR THE REPAIRS. THE CURRENT MILEAGE WAS 43,000 AND FAILURE MILEAGE WAS 26,149. UPDATED 01/24/08 *BF UPDATED 01/24/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212896December 27, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
JAN 2007 - FRONT DRIVER SIDE WINDOW FELL DOWN IN DOOR WHILE ROLLING DOWN TO PAY AIRPORT TOLL - WINDOW MOTOR REPLACED ~$500 OCT 2007 - REAR DRIVER SIDE WINDOW FELL INTO DOOR WHILE CAR WAS PARKED - WINDOW MOTOR REPLACED ~$500 DEC 2007 - REAR PASSENGER SIDE WINDOW FELL INTO DOOR WHILE DRIVING IN 25 M.P.H. ZONE - BEING REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212788December 19, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2002 BUICK LESABRE. LETTER ON BEHALF OF CONSTITUENT, EXPRESSING CONCERN ABOUT THE REGULATOR THAT CONTROLS THE WINDOW GLASS. *KB THE REAR DOOR REGULATOR ON THE DRIVERS SIDE FAILED. THE CONSUMER STATED IN SEPTEMBER 2007, THE REGULATOR ON THE REAR PASSENGER DOOR FAILED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211031December 6, 2007
ENGINE AND ENGINE COOLING
ENGINE STALLS WHILE DRIVING. NO WARNING. ENGINE WILL RESTART, BUT WILL ONLY RUN FOR A FEW SECONDS, THEN STALLS AND WILL NOT RESTART. NO CHECK ENGINE LIGHTS OR OTHER INDICATIONS THAT THERE IS A PROBLEM. HAPPENS AT HIGH AND LOW SPEEDS. CAR WILL RESTART AND OPERATE NORMALLY AFTER SITTING FOR A FEW HOURS, USUALLY OVERNIGHT. CAR HAS BEEN TOWED 7 TIMES FOR THIS PROBLEM. DEALER HAS REPLACED TWO IGNITION MODULES, AND ONE CRANKSHAFT POSITION SENSOR. CAR HAS BEEN AT THE DEALER FOR THIS PROBLEM FOR A TOTAL OF TWELVE WEEKS SINCE INITIAL OCCURRENCE, WHILE THE DEALER TRIES TO DUPLICATE THE PROBLEM. DEALER MOST OF THE TIME CANNOT DUPLICATE THE PROBLEM. MOST RECENT OCCURRENCE, THE CAR DISPLAYED THE FOLLOWING CODES: B1009 AND B2734. MILEAGE BETWEEN INCIDENTS RANGES FROM AS HIGH AS 15,000 MILES TO 1,500 MILES. CAR IS UNDEPENDABLE, AND MUCH MORE IMPORTANT, UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209809November 24, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
IT IS CURRENTLY 39 DEGREES AND RAINING IN SAN ANTONIO TEXAS AND I JUST HAD THE SECOND WINDOW ON MY 2002 BUICK LESABRE FAIL. THIS IS RIDICULOUS! MY GRANDFATHER WORKED FOR GM FOR 40 YEARS AND I HAVE BEEN LOYAL TO A FAULT. PLEASE HELP ME UNDERSTAND WHY THIS IS HAPPENING TO ME AND APPARENTLY MANY OTHERS AND BUICK WON'T RECALL THE CARS TO FIX THEM. AT 500 DOLLARS EACH I AM FURIOUS. SHAME ON YOU GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208783November 13, 2007
VISIBILITY:GLASS, SIDE/REAR
TL*THE CONTACT OWNS A 2002 BUICK LESABRE. WHILE DRIVING 30 MPH, THE REAR PASSENGER SIDE WINDOW DROPPED AND WOULD NOT ROLL BACK UP. THERE WERE NO PRIOR WARNING INDICATORS. THE WINDOW HAD NOT BEEN PREVIOUSLY TAMPERED WITH BEFORE THE FAILURE OCCURRED. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208059November 6, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BOTH REAR PASSENGERS CAR WINDOW REGULATORS BROKE AND THE WINDOWS FELL DOWN WITH IN 2 DAYS OF EACH OTHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206667October 23, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I OWN A 2002 BUICK LE SABRE. I HAVE A BROKEN REAR WINDOW REGULATOR ON THE RIGHT SIDE REAR. IT IS STUCK IN THE DOWN POSITION. I AM AWAITING AFTERMARKET PART TO REPAIR MYSELF SINCE ON-LINE INFORMATION INDICATES THIS IS A VERY PREVALENT PROBLEM, AND QUITE EXPENSIVE (>$500) TO REPAIR AT THE DEALER OR IN A BODY SHOP. THERE ARE NUMEROUS REPORTS OF PROBLEMS WITH BUICK REGULATORS, AND IT SEEMS NOBODY HAS ADDRESSED THE PROBLEM: NOT BUICK NOT NHTSA. THERE SHOULD BE A RECALL, AND THERE SHOULD BE COMPENSATION FOR REPAIRS PEOPLE HAVE BEEN FORCED TO PAY OUT OF THEIR POCKET. I OWN 2 BUICKS AT THIS TIME, AND WILL PROBABLY NEVER BUY ANOTHER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206426October 21, 2007
ENGINE AND ENGINE COOLING
2002 BUICK LESABRE 3.8 L ENGINE WOULD BE HARD TO START AFTER IT WAS DRIVEN AND RESTARTED AFTER 15 MINUTES (OR MORE) OF BEING OFF. THE CAR SOMETIMES HAS TO WAIT FOR .5 HOURS BEFORE IT WILL START. THIS HAPPENED A YEAR AGO ALSO. I HAVE CHECKED THE MAF SENSOR. THE CAR HAS ALSO STALLED WHILE DRIVING AT LOW SPEEDS. IF I WAIT FOR 3 MINUTES TO RESTART AFTER STALLING IT WILL RESTART AND USUALLY GO LONG DISTANCES 100 MILES WITHOUT FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206250October 18, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
10-18-07 WENT OUT TO CHECK WINDOWS BEFORE STORM AND NOTICED RIGHT SIDE REAR WINDOW WAS DOWN SLIGHTLY. WHEN I TRIED TO PUT IT UP I FOUND THAT THE WINDOW REGULATOR HAD FAILED AND JUST LET THE WINDOW DROP. THIS IS THE SECOND ONE TO FAIL THIS MONTH. FIRST ONE FAILURE 10-3-07 THIS IS PLAINLY A FACTORY DEFECT THAT BUICK WILL NOT ADDRESS ON IT'S OWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204810October 4, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
10/3/07 WHILE DRIVING DOWN ROAD WITH NOBODY IN REAR PASSENGER SIDE, REAR WINDOW JUST DROPPED AND WOULDN'T GO UP. TOOK TO BETTEN AUTO FOR REPAIR AND WAS TOLD THE REGULATOR WAS BROKE AND REPAIR COST WAS $592.00. AND THAT THIS IS A COMMON PROBLEM. AND WHEN 1 GOES THE OTHER ARE SURE TO FOLLOW. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202562September 11, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE A 2002 BUICK LESABRE WITH JUST OVER 23,000 MILES AND AFTER CLOSING THE DOOR THE POWER WINDOW BEHIND THE DRIVER'S SEAT, HAD DROPPED DOWN AND WOULD NOT GO UP. I RETRIEVED A WEB SITE BELOW WITH NUMEROUS OTHERS THAT HAVE EXPERIENCED THE SAME PROBLEM.(SEE BELOW) COULD YOU SEE THAT THE MANUFACTURER OF THIS POWER ASSEMBLY ISSUE A RECALL FOR THIS FAULTY WORKMANSHIP. PURCHASED AT SHARPE BUICK DEALERSHIP 1010 28TH ST. S.E. GRAND RAPIDS, MI. 49508 IN YEAR 2002 WITH 6,000 MILES ON ODOMETER. HTTP://WWW.CARSURVEY.ORG/VIEWCOMMENTS_REVIEW_52823.HTML *TR UPDATED 01-15-08. *KB UPDATED *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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