Buick LaCrosse Complaints (2008)

251 consumer complaints on file.

#10762846September 10, 2015
ENGINE, ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COIL AND MOTHER BOARD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS REPAIRED, BUT THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 136,000. THE VIN WAS NOT AVAILABLE. UPDATED 11/09/15*LJ THE CONSUMER STATED AT THE TIME OF THE FIRST COIL REPLACEMENT, HE ASKED THE DEALER IF IT WAS A COMMON PROBLEM AND THE DEALER STATED IT WAS NOT. AFTER THE FIRST INCIDENT IN 2012, IN WHICH THE COIL AND MOTHER BOARD WERE REPLACED, THE EXACT FAILURE OCCURRED IN 2015. THE CONSUMER WAS INFORMED THE COIL AND MOTHER BOARD NEED TO BE REPLACED AT A COST OF $700. DURING BOTH INCIDENTS, THE VEHICLE SHUT DOWN WHILE IN THE MIDST OF DRIVING. UPDATED 01/05/16. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762098September 8, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 30 MPH AT NIGHT, THE LOW BEAM HEADLIGHTS SEIZED. THE VEHICLE WAS DRIVEN HOME UTILIZING THE HIGH BEAMS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS POSSIBLE MODULE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762014September 7, 2015
ELECTRICAL SYSTEM
THREE OF THE FOUR DOORS ARE REFUSING TO LOCK OR UNLOCK WITH EITHER THE KEY FOB OR THE SWITCH ON THE TWO FRONT DOORS CREATING A SAFETY ISSUE IN THE EVENT OF A WRECK OR FIRE. THERE ARE NUMEROUS COMPLAINTS ON A WEBSITE THAT ADDRESSES THIS ISSUE. THE REPAIR COSTS ARE OBSCENE. PLEASE GIVE THIS YOUR IMMEDIATE CONSIDERATION. ....UPDATED 12/10/15 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759590August 26, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING 25 MPH, THE VEHICLE HESITATED AS IF IT WERE ABOUT TO STALL AND THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT SMOKE STARTED TO EMIT FROM THE REAR PASSENGER SEAT WHERE A CHILD SAFETY SEAT WAS INSTALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THERE WAS AN ELECTRICAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE COIL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10749968August 20, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749210August 17, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE FRONT HEADLIGHT BECAME INOPERABLE WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FRONT DRIVER SIDE HEAD LAMP ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. UPDATED 09/21/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749171August 17, 2015
SEATS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE PTS WARNING INDICATOR ILLUMINATED AND THE SEATS OVERHEATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE SEAT SENSOR AND THE PTS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE PTS MODULE WAS REPLACED ON TWO OTHER OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748972August 16, 2015
EXTERIOR LIGHTING
HEAD LIGHTS ON CAR WILL INTERMITTENTLY GO OUT WHILE DRIVING. MANY TIMES IT WILL JUST BE FOR A FEW SECONDS. HOWEVER CAN LAST FOR SEVERAL MINUTES. I NOW KNOW THAT THE BRIGHTS CONTINUE TO WORK. ALTHOUGH DID NOT KNOW THIS AT THE TIME I WAS LEFT STRANDED IN THE DESERT WITH CHILDREN AND NO CELL PHONE SERVICE. I ALSO DON'T FEEL COMFORTABLE DRIVING WITH BRIGHTS ON ALL THE TIME DUE TO THE BRIGHTS BEING SO BRIGHT AND FEAR I MIGHT CAUSE AN ACCIDENT FOR ANOTHER DRIVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748864August 15, 2015
AIR BAGS
THE AIR BAG LIGHT IN THE CAR COMES ON WHEN I'M DRIVING. I CHECKED WITH THE DEALER AND THEY SAID IF I PAY $500 THEY CAN TAKE CARE OF THE PROBLEM. I THINK THIS IS A SAFETY PROBLEM BECAUSE THE AIR BAG WILL NOT DEPLOY IF I AM IN A ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748308August 13, 2015
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I BOUGHT THIS LOVELY CAR AND THOUGHT I GOT A GREAT DEAL-NOW I WONDER WHAT I WAS THINKING!! THE CAR DROVE HOME FROM THE DEALERSHIP BEAUTIFULLY, BUT AFTER 5 DAYS OF OWNING IT I WAS DRIVING DOWN A MAJOR HIGHWAY AT 70MPH AND THE HEADLIGHTS SHUT OFF. I NOW HAVE THAT PROBLEM ANY TIME I DRIVE AT NIGHT. THE PASSENGER AIR BAG LIGHT GOES OFF AND ON WHILE THE SEAT IS OCCUPIED AND LAST NIGHT I LOOKED OUTSIDE, ONLY TO DISCOVER THAT MY HEADLIGHTS WERE ON. NOTHING I DID WOULD MAKE THEM STAY OFF OTHER THAN DISCONNECTING THE BATTERY. THE ELECTRICAL ON THIS CAR IS OBVIOUSLY A NIGHTMARE AND I WILL BE LOOKING IN TO TRADING THIS CAR AS SOON AS POSSIBLE :(
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747767August 11, 2015
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THE FRONT DRIVER SIDE LOCK FAILED TO LOCK AND UNLOCK INTERMITTENTLY. THE CONTACT ALSO MENTIONED WHEN ACTIVATING THE KEY FOB TO CHECK IF THE DOOR WAS LOCKED, THE REAR DOOR ALARM SOUNDED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER DOOR LOCK ACTUATOR AND THE DOOR HANDLE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER SHORTLY AFTER THE REPAIR, THE PASSENGER AND BOTH REAR DOOR LOCKS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,078.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735827July 22, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE. AS A RESULT, THE HIGH BEAMS HAD TO BE ENGAGED. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC; HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734120July 15, 2015
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT ALL FOUR OF THE DOORS BECAME INOPERABLE WHEN SHE ATTEMPTED TO USE THE KEY FOB. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. UPDATED 09/18/15*LJ UPDATED 11/22/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733670July 13, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHEN THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR MAINTENANCE, IT WAS DIAGNOSED THAT THE FRONT END SWAY BAR WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. UPDATED 11/19/15*LJ UPDATED 11/14/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733730July 13, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 45 MPH, THE HEAD LAMP DIMMED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733223July 10, 2015
SEAT BELTS
I STARTED MY CAR. I BUCKLED MY SEAT BELT THE SEAT BELT WARNING LIGHT LIGHT AND CHIMES STOPPED IN A FEW SECONDS. I THEN UNBUCKLED MY SEAT BELT TO PULL A PIECE OF PAPER FROM MY FRONT POCKET. WHEN I BUCKLED MY SEAT BELT AGAIN, THE SEAT BELT WARNING LIGHT AND CHIMES FAILED TO STOP BLINKING AND CHIMING. IT HAS BEEN A WEEK NOW AND THE PROBLEM STILL EXISTS. WHAT SHOULD I DO? PLEASE ADVISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731779July 2, 2015
AIR BAGS, SEATS, ELECTRICAL SYSTEM
THE CAR'S AIR BAG LIGHT BY THE SPEEDOMETER HAS BEEN ILLUMINATING INTERMITTENTLY AT VARIOUS SPEEDS WHETHER THERE IS A PASSENGER IN THE PASSENGER SEAT OR NOT. THE PASSENGER SEAT AIR BAG ON/OFF LIGHT NEAR GLOVE COMPARTMENT TURNS TO OFF WHEN THE SPEEDOMETER AIR BAG LIGHT ILLUMINATES. IN JUNE, I TOOK THE CAR INTO AN INDEPENDENT MECHANIC TO GET THE PROBLEM FIXED. UNFORTUNATELY, THE COMPUTER DOESN'T STORE A CODE FOR THIS PROBLEM. THE MECHANIC TRIED TO IMPROVE THE CONNECTION TO THE PASSENGER SEAT AND "RELEARNED" THE COMPUTER; HOWEVER, THE PROBLEM STILL OCCURS. MECHANIC SAID IT "MIGHT" BE A $1,000 FIX WHICH INVOLVES PART OF THE PASSENGER SEAT CUSHION ITSELF! IT COST ME $100 TO FIND OUT THIS MUCH AND ATTEMPT A CORRECTION, BUT $1,000 IS RIDICULOUS; ESPECIALLY FOR A "MAYBE" FIX. I SEE OTHERS ARE HAVING THIS PROBLEM, TOO. I'VE ALREADY HAD THE IGNITION SWITCH KEY FIX AT THE DEALERSHIP. I ALSO ALREADY HAD THE PROBLEM WITH THE HEADLIGHTS TURNING OFF AS WE WERE DRIVING DOWN THE ROAD; OUR INDEPENDENT MECHANIC FIXED THAT AND I'M STILL WAITING FOR THE GM REIMBURSEMENT ON THAT. HOPING WE CAN GET GM TO FIX THIS AIR BAG PROBLEM BEFORE IT CAUSES INJURIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731011June 29, 2015
AIR BAGS
ONCE IN A WHILE WHEN DRIVING THIS CAR, THE AIR BAG LIGHT COMES ON . IT STAYS ON FOR A WHILE THAN IT WILL TURN OFF. IT HAS BEEN ALSO COMING ON WHEN YOU START THE CAR AND STAYING ON FOR A WHILE THAN TURNING OFF ALSO . I WAS TOLD WHEN THE LIGHT COMES ON, THE AIR BAGS DON'T WORK .COULD YOU LOOK INTO THIS AND LET ME KNOW ABOUT THIS SITUATION. ......UPDATED 10/05/15*BF THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726914June 23, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE LOW BEAM HEADLAMPS FAILED TO ILLUMINATE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INSTALLED THE REPLACEMENT PART UNTIL THE PART BECOMES AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725470June 16, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 5 MPH, THE LOW BEAM HEADLIGHTS SUDDENLY SHUT OFF CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND CRASH INTO A DITCH. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING), ALTHOUGH THE CONTACT EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 49,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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