BMW R 1200 RS Complaints (2016)

4 consumer complaints on file.

#11634647January 7, 2025
EQUIPMENT, EXTERIOR LIGHTING
The contact owns a 2016 BMW R1200 RS Motorcycle. The contact stated while driving at an undisclosed speed, the contact noticed that the rear reflex reflectors were inoperable. The contact was informed by another motorist that the reflector lights were not illuminating as needed. The motorcycle was taken to the dealer where it was diagnosed that the rear reflex reflectors had failed and needed to be replaced. The motorcycle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in NHTSA Campaign Number: 17V481000 (Equipment). The contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433993September 23, 2021
TIRES:TREAD/BELT
MC 120 / 70R 17W While riding, i noticed a shake in the front of my motorcycle. Upon stopping I noticed a bulge in the center of the tread that was approximately 1.5" higher than the rest of the tread in an area that was about 1/3 the circumference of the tire. I attempted to ride the four miles to my house, but the tire started losing air at a fast rate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432413September 10, 2021
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Motorcycle Engine Control Unit (ECU) is experiencing control logic faults and forces the engine into low power "Limp Mode" operation. In my case, several of these events occurred at ~18,000-miles (May 2020) and the servicing could find no mechanical or electrical problem. The manufacturer recommended re-programming of ECU. At 27,000 (July 2021) the same control logic faults (21F961 & 21F971) occurred again. Additional fault events and limp mode operation have occurred since. The transition to Limp Mode may protect the engine, but the rapid loss of engine power when traveling on multi-lane highways places the motorcyclist at extreme risk of being rear-ended by following traffic. In addition, in many areas, there is minimal berm.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431802September 5, 2021
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
The engine control unit is activating "Limp Mode" operation (reduced power/low rpm) forcing the operator to navigate traffic with minimal power. First events (4~5 times) occurred in May 2020 at odometer reading of 18000~18200. The engine control unit (ECU) had stored fault codes, 21F961 & 21F971 "Throttle Valve #1 Out of Range". The Dealership consulted with BMW and was directed to update the ECU. The Dealership noted several other occurrences of this problem and reported that hardware changes had not been very successful. The Dealership suggested trying the software upgrade. In 2021, "Limp Mode" operation was activated in August 2021 at ~27500 miles and twice in September 2021 at ~28500. The stored ECU fault codes are the same as in 2020, 21F961 & 21F971, indicating the same problem. As owners of similar BMW models (R1200 RT, R1200 GS & R1200 R) have noted in their reports, the sudden shift to "Limp Mode" in Interstate or multi-lane highway traffic is going to kill some unfortunate rider in the future.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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