BMW 428i Complaints (2016)

44 consumer complaints on file.

• #11203081April 23, 2019
  WHEELS

  I PURCHASED MY VEHICLE AS A CPO VEHICLE WITH 4 BRAND NEW EAGLE F1 ASYMMETRIC 2 TIRES. WITHIN MONTHS ALL 4 TIRES DEVELOPED BUBBLES THAT TORE OPEN VIA AN INITIAL BUBBLE OR THEY TORE OPEN WITHOUT WARNING. ALL 4 WERE REPLACED AND LESS THAN 8 MONTHS LATER ANOTHER ONE DEVELOPED A TEAR SO LONG THAT I COULD NOT EVEN DRIVE IT AS A RUN FLAT. I HAD TO HAVE THE CAR TOWED. THESE TIRES ARE DEFECTIVE AS WELL AS TOTALLY UNSAFE AND I WANT MY MONEY BACK. ALL 5 WENT FLAT AND MY CAR NOTIFIED ME OF IT. SOME WHILE DRIVING, SOME JUST AFTER I STARTED THE CAR AND HAD NOT EVEN DRIVEN IT ANYWHERE. I DRIVE ONLY 6 MILES TO WORK ON SIDE STREETS, NO HIGHWAY = ABOUT 8,000 TOTAL MILES PER YEAR OR LESS. THIS SHOULD NOT HAPPEN AND, NO, I DID NOT HIT A POT HOLE OR A CURB OR ANYTHING ELSE TO CAUSE 5 TIRES TO RUPTURE!! EVERY ONE SPLIT AT THE SAME SPOT ON THE TIRES... SEE PICTURE FOR EXAMPLE. DOT NE32JH1R4016, DOT NEJAJD1R4817, DOT NE32JH1R2215, DOT NEJAJD1R4817, AND DOT ME32JH1R4217. FIVE TIRES IN LESS THAN ONE YEAR IS NOT NORMAL AND I WANT THE MEN TO STOP INSINUATING IT IS MY DRIVING BECAUSE I ASSURE YOU IT IS NOT MY FAULT.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11040205October 26, 2017
  ENGINE

  WHEN DIVING ON THE FREEWAY I HAD AN DRIVE TERRAIN MALFUNCTION ERROR IN MY BMW 4281. MY CAR STARED TO SLOW DOWN EXTREMELY FAST AND I COULD NOT ACCELERATE TO GET OVER TO THE FAR RIGHT LANE SAFELY. EVERYTHING SEEMED TO BE IN SOME LOCK MODE AND I WOULD PRESS THE GAS AND WOULD ONLY GO LESS THAN 20 MPH. ALMOST GOT REAR ENDED 3 TIMES AND SIDESWIPED BY A BIG RIG TRYING TO MAKE IT OVER INTO THE FAR RIGHT EMERGENCY LANE. MY WIFE AND I THOUGHT WE WERE GOING TO BE KILLED OR CAUSE A MAJOR ACCIDENT. COULD NOT EVEN GET IN NEUTRAL JUST TO COAST OVER. MADE IT OVER CALLED SOS ROAD SIDE ASSISTANTS. TOLD ME WITH THESE ISSUES JUST NEED TO TURN OFF THE ENGINE FOR 5 MINUTES AND IT SHOULD RE-SET. I DID THAT AND IT SEEMED TO FIX THE ISSUE TO LET ME MAKE IT HOME. TOOK SIDED STREETS THE WHOLE WAY AND TOOK IT INTO THE DEALERSHIP. THEY ARE TELLING ME THAT THIS FUNCTION IS TO PROTECT THE CAR. I TOLD THEM WHAT ABOUT PROTECTING DRIVERS, PASSENGERS AND OTHERS ON THE ROAD WAY. THIS IS NOT A SAFETY DEVICE BUT SOMETHING THAT CAN TRIGGER A MAJOR ACCIDENTS AND DEATHS. THE DEALERSHIPS STATED THIS IS IN ALL NEWER BMW MAKES AND MODELS AND CAN BE TRIGGERED BY MANY MORE MALFUNCTIONS. IT CANNOT BE TURNED OFF. WAY TOO DANGEROUS! I HAVE OWNED BMW'S FOR OVER 20 YEARS AND NOW I WOULD NEVER DRIVE OR HAVE MY GRAND KIDS IN ANY BMW THAT HAS THIS FUNCTION DEVICE OR SHOULD SAY "MALFUNCTION" DEVICE.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11010318July 24, 2017
  STRUCTURE:BODY, FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2016 BMW 428I. WHILE DRIVING 75 MPH, THE VEHICLE STALLED AND "DRIVE TERRAIN MALFUNCTION/VEHICLE NOT ABLE TO START" DISPLAYED. THE CONTACT WAS ABLE TO COAST THE VEHICLE OFF TO THE SIDE OF THE ROAD, AND RESTART IT AFTER NUMEROUS ATTEMPTS (30 MINUTE WAIT). THE VEHICLE WAS TOWED TO A LOCAL DEALER (BMW OF HENDERSON, 261 AUTO MALL DR, HENDERSON, NV, 8901) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND THE ENTIRE FUEL PUMP SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, WHILE DRIVING HOME AFTER THE REPAIR, THE RUBBER WINDOW TRIM FLEW OFF AND THE CONTACT HEARD AN ABNORMAL HISSING SOUND. THE VEHICLE WAS TAKEN TO THE DEALER (SOUTH BAY BMW, 18800 HAWTHORNE BLVD, TORRANCE, CA, 90504), BUT THEY WERE UNABLE TO DUPLICATE THE HISSING NOISE; HOWEVER, THEY REPAIRED THE RUBBER WINDOW TRIM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THE FAILURES DID NOT WARRANT A SAFETY OBLIGATION FROM BMW. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10991389May 24, 2017
  SERVICE BRAKES

  TWO COLLISIONS AND SEVERAL OTHER INCIDENTS WHERE I WAS DRIVING 40-60 MPH, THE CARS IN FRONT OF ME SUDDENLY BRAKED, AND I IMMEDIATELY BRAKED WITH ENOUGH TIME AND DISTANCE TO COMPLETELY STOP THE VEHICLE BEFORE COLLIDING WITH THE VEHICLE IN FRONT OF ME. EACH TIME, ALTHOUGH I SLAMMED MY FOOT ON THE BRAKE IMMEDIATELY, THE CAR FELT LIKE IT WAS BRAKING, BUT NOT NEARLY AS FAST OR AS INTENSELY ENOUGH GIVEN THE AMOUNT OF PRESSURE I WAS APPLYING TO THE BRAKES AND THE TIME AND DISTANCE I HAD TO STOP BEFORE REACHING THE CAR IN FRONT OF ME. IN TWO OF THESE INSTANCES, WHERE THERE WERE CARS IN THE ADJACENT LANES, I WAS NOT ABLE TO SWERVE AWAY TO AVOID THE CAR IN FRONT OF ME, I COLLIDED WITH THE CAR IN FRONT OF ME. IN OTHER INSTANCES, I WAS ONLY ABLE TO AVOID A COLLISION BY SWERVING INTO ADJACENT LANES.

  Crash:

  Yes

  Fire:

  No

  Injuries:

  0

  Deaths:

  0