BMW 428i Complaints (2015)

78 consumer complaints on file.

#11650427March 25, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646729March 6, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2015 BMW 428I. The contact stated while driving at approximately 15-20 MPH, the message “Do not Drive” was displayed. The vehicle sat overnight; however, upon starting the vehicle the next day, the messages “Do not Drive” and “Add Coolant” were displayed. There were no visible leaks found. The contact added additional BMW coolant. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact scheduled an appointment with the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 138,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646232March 4, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644984February 26, 2025
ENGINE, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
Turbo lines leaking. My model vehicle is the same N20 engine components that were installed with the f30s in prior years. BMW had an in house recall for specific models and vins but did not include mine even though they were installed with the same issues that the previous models had. Now, the turbo lines are leaking, my car only has 85000. I shouldn’t have to pay over 3k for them to correct this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645175February 26, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated while driving at undisclosed speeds, smoke was coming from under the hood, entering the vehicle through the A/C vents. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 84,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644122February 21, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine an Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643663February 19, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, there was white smoke coming from under the hood. No warning light was illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643733February 19, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2015 BMW 428I. The contact was notified of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that an abnormal oil burning odor was coming from the vehicle. The check engine warning light became illuminated. The vehicle was taken to an independent mechanic, and it was discovered that there was oil leaking from the gasket and onto the bank 1 sensor, which caused the sensor to become corroded. The mechanic linked the failure to the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vehicle was taken to a dealer and the contact was provided an estimate for a diagnostic test. The contact stated that the vehicle was not repaired, and the engine was overheating. The failure mileage was approximately 84,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638020January 23, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact's daughter owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633749January 2, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633230December 30, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2014 BMW 428I. The contact stated while driving at an undisclosed speed, the contact noticed a smoky odor coming from the vehicle and the contact noticed smoke coming from the engine compartment. The contact pulled the vehicle over and turned the vehicle off. The vehicle was able to restart. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 70,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632015December 22, 2024
ENGINE
N/A
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624758November 12, 2024
ELECTRICAL SYSTEM
The water pump electrical connector on my 2015 BMW 428i failed, as identified in Recall Campaign No. 24V-608. This defect caused repeated engine overheating, leading to damage to the oil pan gasket and valve cover gaskets. An independent service center confirmed the damage was due to overheating from the faulty water pump. The issue has worsened, with a visible oil leak contributing to frequent engine overheating, making it unsafe to drive long distances. Contact Timeline: 1.October 10, 2024: I received the recall notice from BMW for the defective water pump electrical connector. 2.October 24, 2024: I emailed BMW [XXX] and [XXX] ) to report the overheating and related damage, requesting a full inspection and repairs. 3.October 2024: I visited an independent body shop, which confirmed the damage, and later the BMW dealership in Pompano Beach, which also confirmed the issues but did not agree to cover the repairs under the recall. 4.November 8, 2024: BMW Recall Support Services confirmed the recall is open but did not address the additional damage. 5.November 11, 2024: Robert Pfeiffer from BMW left a voicemail, only noting a delay in parts but not addressing my concerns about the damage. 6.November 12, 2024: I called Robert Pfeiffer but was unable to reach him and left a voicemail. I followed up with an email, reiterating my request for BMW to cover the related repairs due to the worsening vehicle condition. Current Concern: The oil leak continues to worsen, increasing engine overheating risk. No warning lamps initially appeared, but symptoms began shortly after the recall notice. Both the independent body shop and the BMW dealership confirmed the overheating and gasket damage. I request NHTSA’s assistance, as BMW has not resolved the issue despite the clear link to the defective part. The vehicle is available for inspection, and this problem presents a serious safety risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624085November 7, 2024
STRUCTURE:BODY, ELECTRICAL SYSTEM
Water accumulation in the rear passenger side when it rains. Can hear slushing water when driving. It accumulated all the way to the luggage compartment and caused the Control unit rear electrical and the ASD module to fail causing $2564.61 in repairs. Was wondering if this is the case of the issue [XXX] . When I read online there Is a lot of complaints about this. Has BMW ever acknowledged the issue? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621696October 24, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570543February 7, 2024
TIRES:TREAD/BELT
I had a flat the other day and had it replaced as they were inspecting my cars they noticed my other tire was bald. Both of these are Pirelli P7 all season and I had just bought this tire in June of 2023 and driven around 10,000 miles. Its almost totally bald after 10k miles which is crazy. Its raining and my car is not gripping on the road. My other tire blew because of this. I called and they told me there no rating for my tire and they can't replace it. They just put my life at risk because they gave me a crappy tire and they wont even replace the bald one? I could have crashed and been hurt or someone else hurt. Has not been inspected except for the tire company who installs them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552395October 28, 2023
POWER TRAIN, SERVICE BRAKES
There is a ebrake bracket made of plastic underneath the car but that sits above the drive train running from the front to the back parallel to the drivetrain. It's not protected by a heat shield and is only made of thin plastic. My has been replaced three times already and is already needing to be fixed again on a car with only 76k miles. The high temperatures from the exhaust melt the plastic and cause the cable to fall on to the drivetrain. It's only the matter of time before it gets caught in the drivetrain or wraps around causes an accident and serious bodily injury. I am shocked to see this is not recalled already to be replaced with a metal bracket. Mfg Part # 34406854898 34-40-6-854-898 34 40 6 854 898 34.40.6.854.898
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544273September 13, 2023
SERVICE BRAKES
The plastic clip supporting the emergency brake line clip failed resulting in the emergency brake line guide resting on the drive shaft. This could cause a complete failure of the emergency brake. Replacing the clip requires removal of the gas tank, exhaust and heat shield to access the clip. A BMW dealer shop did the expensive repair ($3345) and told me it was common. I’ve read that the clip may have been redesigned. I believe this part should be properly designed and replaced in impacted cars and that the cost of the repair should be on BMW and not the consumer. The emergency brake/parking brake needs to be a reliable functioning part of the car to protect the safety of people in and around the vehicle. I do not have the broken clip for inspection, however, I attached photos. I realized I had a problem from the intermittent noise made from the emergency brake guide resting on the drive shaft. The vehicle inspection at the dealership identified the problem. A video of the inspection was made at the dealership. I attempted without success to gain some reimbursement and find out about the clip redesign from BMW USA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537387August 9, 2023
UNKNOWN OR OTHER
Parking brake cable retainer clip that extends above the driveshaft all the way to the rear wheels has broken and now cable scrapes against drive shaft causing a loud unpleasant concerning grinding noise when accelerating. The dealer were I service my vehicle is aware of issue, the part is a very inexpensive part, ranging from $12 to $50 depending ware you purchase but the dealer wants to charge $900 dollars to replace. This repair should be placed on the recall list due to the difficulty in replacing the clip, due to possibly having to remove the gas tank and drive shaft to get to the clip.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511436March 12, 2023
STRUCTURE:BODY
I saw a similar NHTSA report for this car, so I will just repeat it here: <start of similar NHTSA REPORT>--------------------------------------------------------------------------------------------- NHTSA ID Number: 11440588 The door locks have become ‘sticky’. This means that when pulling on the interior door release handle, the lock is moving to a stuck position that is not permitting egress. While the solution of pushing the central unlock button is currently viable, it would not work in a total electrical failure, or a situation of a vehicle submersion in water. This is a dangerous situation, potentially leading to passenger entrapment if the motors or lock mechanism fail. <end of similar NHTSA REPORT>--------------------------------------------------------------------------------------------- Back to me: I have owned the car for roughly 2 years. The car has 72,000 miles on it. At first the problem was intermittent - less than 5% of the time. Recently, it is up to over 50% of time. A quick look at the BMW message boards shows that this is a widespread problem. There should be a recall on this extremely dangerous defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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