BMW 335i Complaints (2011)

118 consumer complaints on file.

#10906078September 13, 2016
AIR BAGS
I RECEIVED THE RECALL NOTICE 16V-071 IN MARCH 2016, AND JUST CHECKED WITH BMW AND THEY STILL DO NOT HAVE THE REPLACEMENT PARTS. IT IS NOW SEPT 2016. SIX MONTHS DOES NOT SEEM LIKE A "REASONABLE PERIOD OF TIME" TO WAIT TO FIX A DEFECTIVE ITEM THAT COULD FAIL "RESULTING IN METAL FRAGMENTS STRIKING THE DRIVER OR OTHER PASSENGERS POTENTIALLY RESULTING IN SERIOUS INJURY OR DEATH."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894604August 9, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 335I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884556July 13, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 335I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881910June 30, 2016
ENGINE
VEHICLE INTERMITTENTLY STALLS AT LOW RPM (LESS THAN 650) AND LOW SPEED (LESS THAN 10MPH) WHILE DRIVING. STALL HAPPENS IN EVERY 300-500 MILES AND CAR LOOSES POWER (STEERING WHEEL AND OTHER POWER) WHILE ON STALL MAKING IT DANGEROUS TO DRIVE. CAR DOESN'T THROUGH ANY FAULT CODE TO THE SYSTEM IF STALLS. MOUNTAIN VIEW, CA BMW DEALER'S TECHNICIAN COULDN'T REPRODUCE THE STALL AS IT HAPPENS INTERMITTENTLY AND SERVICE AGENT SUGGESTED ME TO KEEP DRIVING TILL IT GETS FREQUENT SO THAT THEY CAN REPRODUCE AT THE DEALERSHIP. I'M SCARED TO DRIVE THE CAR AS IT CAN BE A HUGE RISK AS IT LOSES POWER WHILE STALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865425May 17, 2016
ENGINE
TL* THE CONTACT OWNS A 2011 BMW 335I. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. IN ADDITION, THE ENGINE TEMPERATURE WARNING LIGHT ILLUMINATED. THE CONTACT NOTICED THE ENGINE COOLANT WAS STILL FULL. THE FAILURES RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COOLANT UNIT AND THE BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863969May 9, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 335I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS), BUT THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836681February 17, 2016
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 BMW 335-I. COMMENTS: I WAS DRIVING MY ON A LONG UPHILL SECTION WITH PLENTY OF ROOM TO PASS AND I STARTED PASSING TWO CARS WHEN MY ENGINE LOST POWER AND STALLED. THE CARS I WAS PASSING KINDLY STARTED TO SLOW DOWN TO LET ME MOVE PAST THEM, BUT I KEPT SLOWING DOWN AT THE SAME RATE AS THEY WERE, REMAINING SIDE BY SIDE WITH THEM, LEAVING ME NO ROOM TO MOVE BACK TO THE RIGHT AND WITH THE TRUCK COMING IN THE OPPOSITE DIRECTION CLOSER AND CLOSER. EVENTUALLY I FELT I HAD NO CHOICE, AND MANAGED TO GET OFF THE ROAD ON THE OPPOSITE SIDE SO THE TRUCK COULD PASS BETWEEN THE TWO CARS AND MINE. I TRIED TO RESTART MY CAR. IT DID START ALBEIT WITH THE ENGINE MALFUNCTION ? REDUCED POWER LIGHT ON. THE RECURRED THE NEXT DAY I DROVE MY CAR TO BMW OF DARIEN WHICH TOLD ME THAT FOR THE THIRD TIME (TWICE ON MY PREVIOUS 2008 335IS CONVERTIBLE) THE FUEL PUMP HAD FAILED. THEN I RECEIVED RECALL NO. 13V-044: POWER SUPPLY SYSTEM ABOUT A POTENTIAL FAILURE OF THE ELECTRICAL SYSTEM RESULTING IN ENGINE STALLING, BUT COULD NOT EVER GET AN ANSWER FROM BMW WHETHER THE CAUSE OF THE ENGINE STALLS WITH MY CAR WAS REALLY THE FUEL PUMP. I HAVE BEEN TRYING TO GET TO THE BOTTOM OF THIS DANGEROUS ENGINE FAILURE FOR ALMOST TWO YEARS. BMW CUSTOMER SERVICE HAS BEEN COMPLETELY EVASIVE. ONE GENTLEMAN CALLED ME ONCE ON MY CELLPHONE, NOT ON THE PHONE NUMBER I HAD PROVIDED. I CALLED THEM AND WROTE TO THEM MULTIPLE TIMES. I AM HAPPY TO PROVIDE YOU WITH COPIES OF THAT CORRESPONDENCE THAT SEEMS TO INDICATE THAT THEY DID NOT HAVE A RESPONSE! THANK YOU VERY MUCH FOR LOOKING INTO THIS. BEST REGARDS.THE CONTACT REQUESTED THE COMPLAINT TO FILED IN THEIR OWN WORDS PULLED FROM AN EMAIL SENT TO NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817101December 30, 2015
ELECTRICAL SYSTEM
BEFORE I START MY DESCRIPTION I NEED TO MENTION THAT MY CAR HAS BEEN SERVICED FOR ALL RECALL NOTICES RELATED TO THE VEHICLE MAKE AND MODEL!! ON DECEMBER 15, 2015 MY 2011 BMW 335I SPORT MODEL STOPPED WHILE I WAS DRIVING. THERE WAS NO WARNING MESSAGES FOR THIS ISSUE. SEVERAL MINUTES PRIOR TO THE CAR STOPPING I RECEIVED A WARNING MESSAGE THAT MY WIND SHIELD WIPER FLUID WAS LOW. I WAS DRIVING STRAIGHT WITH TRAFFIC ON A CITY STREET APPROXIMATELY 35-40 MPH ON A CLEAR EVENING, NO WEATHER ISSUES. THE STEARING WHEEL BECAME HARD TO TURN AND WHEN PRESSING ON THE GAS PEDAL THE CAR WOULD NOT ACCELLERATE AND IT SLOWED DOWN . I PUT MY FLASHERS ON AND MOVED TO A SAFE LANE WHERE THERE WE NO CARS DRIVING, PUT THE CAR IN PARK, TURNED IT OFF AND REMOVED THE KEY FROM THE IGNITION AND WAITED FOR A MINUTE. I CHECKED MY VEHICLE STATUS MENU TO SEE IF THERE WERE ANY ISSUES, WHICH THERE WE NONE INDICATED. I PUT THE KEY BACK INTO THE IGNITION, PRESSED THE GAS AND THE CAR STARTED. I DROVE ABOUT A QUARTER MILE TO A PARKING LOT AND CALLED BMW ASSIST TO REPORT THE INCIDENT AND ASK IF THERE WAS ANYTHING IN THE VEHICLE THAT COULD CHECK THAT MAY HAVE CAUSED THIS ISSUE TO OCCUR. THEY WERE VERY HELPFUL AND I WAS TOLD THAT THERE WAS NOTHING THEY COULD DO AT THAT TIME BUT I SHOULD BRING THE CAR TO THE DEALER AND HAVE THEM CHECK IT. I TOOK MY CAR TO THE DEALER ON DECEMBER 17TH AND WAITED WHILE IT WAS CHECKED. THEY COULDN'T FIND A REASON FOR THE OCCURANCE. THIS TYPE OF ISSUE IS NOT STORED ON MY BMW KEY WITH IT HAPPENS. THE ISSUE HAS NOT OCCURRED SINCE 12/15/15 BUT I DON'T KNOW IF IT WILL OCCUR AGAIN DURING MY CITY OR HIGHWAY DRIVING. THERE MUST BE A REASON THAT THE CAR STOPPED AND I'M ENTERING THIS ISSUE IN HOPES THAT TESTING WILL BE DONE ON MY MODEL YEAR TO DETERMINE IF THIS WAS CUASED BY A SOFTWARE OR HARDWARE ISSUE. PLEASE CONTACT ME IF ADDITIONAL INFORMATION IS NEEDED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782912October 16, 2015
ENGINE
FOR 8 MOS NOW, MY CAR HAS BEEN STALLING. I HAVE TAKEN IT IN TWICE AND THEY HAVE NOT BEEN ABLE TO REPLICATE THE PROBLEM. IT HAPPENED AGAIN YESTERDAY AND I CALLED BUT NOW IT IS NOT UNDER WARRANTY! IT HAPPENS ABOUT 15-20 MINUTES INTO MY MORNING COMMUTE, STOP AND GO TRAFFIC ON HIGHWAY OR EXPRESSWAY. USUALLY AT A COMPLETE STOP OR ROLLING TO A STOP. IT ALWAYS STARTS RIGHT BACK UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744280July 27, 2015
UNKNOWN OR OTHER
THE SUNROOF EXPLODED FOR NO APPARENT REASON WHILE DRIVING ON THE FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726507June 22, 2015
ENGINE
WHILE ACCELERATING FROM A STOP INTO TRAFFIC, THE CHARGE PIPE LEADING FROM TURBO TO ENGINE RUPTURED CAUSING A DANGEROUS LOSS OF POWER WHICH RESULTED IN A NEAR COLLISION. BMW USES PLASTIC FOR THE CHARGE PIPE WHICH IS EASILY CRACKED UNDER NORMAL TURBO BOOST LOADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717172May 18, 2015
UNKNOWN OR OTHER
WHEN PARALLEL PARKING THIS 335I THE CAR WILL LUNGE OR SURGE WITH UP TO A 50 PERCENT INCREASE OF ENGINE POWER WHEN THE STEERING WHEEL IS TURNED TO EITHER EXTREME OF TRAVEL. THE STEERING WHEEL IS TURNED TO THE END OF TRAVEL TO OBTAIN MINIMUM TURNING RADIUS. THIS LUNGING MAKES THE CONTROL OF THE CAR UNCERTAIN IN THOSE TIGHT MANEUVERING SPACES THAT HAPPEN WHEN PARKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705252April 13, 2015
ENGINE
MY 2011 335I BMW CONVERTIBLE STALLED FOR 2ND TIME WHILE LESS THAN 200 MILES DRIVEN IN BETWEEN. VEHICLE STALLED IN SLOW SPEED WHILE TURNING LEFT IN BOTH CASES. VEHICLE LOST TOTAL POWER IN BOTH CASES. TOOK TO THE BMW MOUNTAIN VIEW, CA DEALERSHIP IN FIRST OCCURRENCE. DEALER CHECKED AND NO FAULT FOUND IN THE SYSTEM. TECHNICIAN DROVE ~60 MILES AND COULDN'T REPRODUCE THE ISSUE. DANGEROUS TO DRIVE THE CAR AS IT STALLS. VEHICLE HAS ONLY ~38K MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705251April 13, 2015
EQUIPMENT:MECHANICAL, ENGINE AND ENGINE COOLING
MY 2011 335I BMW CONVERTIBLE STALLED FOR 2ND TIME WHILE LESS THAN 200 MILES DRIVEN IN BETWEEN. VEHICLE STALLED IN SLOW SPEED WHILE TURNING LEFT IN BOTH CASES. VEHICLE LOST TOTAL POWER IN BOTH CASES. TOOK TO THE BMW MOUNTAIN VIEW, CA DEALERSHIP IN FIRST OCCURRENCE. DEALER CHECKED AND NO FAULT FOUND IN THE SYSTEM. TECHNICIAN DROVE ~60 MILES AND COULDN'T REPRODUCE THE ISSUE. DANGEROUS TO DRIVE THE CAR AS IT STALLS. VEHICLE HAS ONLY ~38K MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704519April 8, 2015
FUEL/PROPULSION SYSTEM
I'M HAVING THE EXACT SAME ISSUE THE 2007-2010 BMW 335I'S WERE HAVING WITH THE FUEL PUMP. REDUCED ENGINE POWER ERROR MESSAGE ON NAVIGATION SCREEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692004March 4, 2015
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING ON THE HIGHWAY, MY 2011 BMW 335CI EXPERIENCED A TOTAL POWER FAILURE LEAVING ME WITH VERY SLUGGISH STEERING, NO FUEL POWER, AND ESSENTIALLY A DEAD ROLLING HEAVY PIECE OF METAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691087February 27, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 BMW 335I. THE CONTACT STATED THAT THE SERVICE ENGINE WARNING LAMP ILLUMINATED SEVERAL TIMES AND THE ENGINE WAS RIDING EXTREMELY ROUGH. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V176000 (ENGINE AND ENGINE COOLING), RECEIVED THE RECALL REPAIR AND WITHIN FOUR MONTHS THE FAILURE RECURRED. THE CONTACT STATED THAT THE SERVICE ENGINE WARNING LAMP ILLUMINATED AGAIN AND THE ENGINE WAS MAKING A LOUD NOISE. THE CONTACT PULLED THE VEHICLE OVER AND AFTER SEVERAL ATTEMPTS IT WAS ABLE TO RESTART WHICH RESET THE COMPUTER. THE CONTACT LATER TRIED TO START THE VEHICLE AND THE KEY WOULD NOT TURN OVER. THE VEHICLE WAS TOWED TO THE AUTHORIZED DEALER FOR FURTHER INSPECTION AND DIAGNOSIS. THE RECALL REMEDY DID NOT REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683135February 13, 2015
ENGINE, SERVICE BRAKES
DRIVING DOWN ROAD AND CAR LOSS POWER. THEN STOP CAR, TOOK A WELL START CAR, THE CHECK ENGINE LIGHT CAME ON, MAKE HOME. LATER SLOW CRANKING CAR AND LOSING POWER WELL DRIVING. NEXT DAY ENGINE LIGHT TURN OFF. THEN LATER ENGINE LIGHT BACK ON CAR RUNS WITH LESS POWER AND SLOW CRANKING UP. I ONLY HAD MY CAR 1 YR AND BMW DEALERSHIP SAYS IT MY HPFP/INJECTOR IT'S NOT GOOD EVERYTHING START HAPPENING RIGHT AFTER WARRANTY END ON CAR THAT WAS LEFT FROM FIRST PERSON PURCHASE. AND I LOVE MY CAR BUT THIS NOT LOOKING GOOD.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680754February 3, 2015
FUEL/PROPULSION SYSTEM
IT APPEARS THAT MY HPFP (HIGH PRESSURE FUEL PUMP IS FAILING). CAR WENT INTO REDUCED POWER MODE AND WAS VERY DIFFICULT TO EVEN DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658601November 17, 2014
STEERING
TL* THE CONTACT OWNS A 2011 BMW 335I. WHILE DRIVING APPROXIMATELY 15 MPH, THE POWER STEERING SEIZED WITHOUT WARNING AND THE VEHICLE STRUCK A CURB. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REPLACED ALL FOUR TIRES, THE FRONT SUSPENSION, AND REAR AXLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000. ..UPDATED 12/29/14 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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