BMW 335i Complaints (2007)

288 consumer complaints on file.

#10256896January 29, 2009
FUEL SYSTEM, OTHER, ELECTRONIC STABILITY CONTROL (ESC), LATCHES/LOCKS/LINKAGES, UNKNOWN OR OTHER
I PURCHASED A NEW 2007 BMW 335I FROM BMW OF HONOLULU IN JAN 2007. 4 MONTHS LATER THE CAR STALLED WITH MY WIFE AND SON IN THE MIDDLE OF TRAFFIC. CAR WAS TOWED IN TO BMW AND REMAINED THERE FOR OVER A MONTH. BMW COULD NOT GIVE ME A STATUS AS TO WHAT WAS GOING ON, NOR DID THEY TRY TO CONTACT ME. EVENTUALLY, I WAS TOLD IT WAS THE FUEL PUMP, WHICH I WOULD THINK WOULD BE A RECALL ITEM. THEY KNEW OF THE PROBLEM BUT DID NOT INFORM THEIR CUSTOMERS UNTIL CARS WERE TOWED IN TO THE DEALERSHIP. MY CAR IS IN THE SHOP NOW FOR SOME OTHER ISSUE. IT HAS BEEN TOWED IN 3 TIMES AND DRIVEN IN FOR OTHER REPAIRS 7 OTHER TIMES IN 2 YEARS. THIS HAS COST ME TO MISS WORK AND MOST OF ALL AN INCONVENIENCE TO MY FAMILY. USUALLY THERE IS NO LOANER AVAILABLE, SO YOU HAVE TO WAIT FOR A SHUTTLE WHICH DRIVES ALL OVER THE ISLAND DROPPING OFF EVERYONE ELSE WHO IS THERE HAVING THEIR 335I WORKED ON. I HAVE COMPLAINED WITH BMW OF NORTH AMERICA AND THEY FINALLY AGREED TO PAY A MONTHS CAR PAYMENT AND INSURANCE. I HAVE RECENTLY SUBMITTED ANOTHER ONLINE COMPLAINT WHICH I HAVE RECEIVED NO RESPONSE. SPOKE WITH BMW OF HONOLULU MANAGEMENT AND THEY ARE SUPPOSEDLY IN THE PROCESS OF BUYING BACK THE CAR AND TRYING TO PUT ME IN ANOTHER 335I. DON'T KNOW IF I WANT TO DO THAT. WHAT KILLS ME IS THEIR RELUCTANCE TO KEEP ME INFORMED OF ANYTHING. THEY TELL ME, I WILL GET THIS INFORMATION TO YOU ON A CERTAIN DAY AND I DON'T HEAR FROM THEM FOR DAYS AT A TIME. THE ONLINE BLOGS ARE AMAZING. THEIR COMMENTS SOUND EXACTLY LIKE MINE. I JUST RETIRED FROM THE U.S. NAVY AND I WORK WITH JAGS AT A JOINT HEADQUARTERS COMMAND IN HAWAII AND THEY HAVE DIRECTED ME TO SEEK ADVICE FROM A CIVILIAN ATTORNEY. I WOULD REALLY LIKE TO SUE BMW FOR ALL THEY HAVE PUT ME AND MY FAMILY THROUGH. BEING THAT THEY KNEW OF THIS ISSUE AND HAVE NOT INFORMED THE CUSTOMERS I AM SURPRISED THAT NO ONE HAS BEEN KILLED YET. I THINK THIS IS A SAFETY ISSUE AND SHOULD BE LOOKED INTO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256245January 25, 2009
LATCHES/LOCKS/LINKAGES
DOOR LOCKS PERMANENTLY LOCKED FROM INSIDE OF CAR WHILE I WAS I STOPPED AT A MALL PARKING SPOT WITH WIFE AND 9 MONTH OLD SON. I COULD NOT UNLATCH THE DOORS BY USING THE DOOR UNLOCK BUTTON AND THROUGH THE KEY UNLOCK BUTTON. (SECOND TIME THIS HAS HAPPENED SINCE MY OWNERSHIP BEGAN AT 14400 MILES AND THIRD IN CARS TOTAL HISTORY ACCORDING TO THE OWNERSHIP RECORD). CAR IS STILL UNDER WARRANTY UNTIL DECEMBER 24 2011. JUST HAD THIS PROBLEM FIXED ON 1/8/2009 AT PERILLO BMW IN CHICAGO IL.I HAD TO ROLL DOWN MY WINDOW, CLIMB OUT, AND THEN TAKE THE KEY OUT OF THE KEY FOB AND UNLOCK THE DRIVER DOOR. I HAD TO HAVE MY WIFE CLIMB IN BACK TO GET SON OUT OF SEAT AND PASS HIM FORWARD TO THE FRONT SEAT SO I COULD GET HIM OUT THROUGH THE DRIVERS DOOR. SHE CLIMBED BACK INTO FRONT AND GOT OUT DRIVERS DOOR. THIS TOOK APPROXIMATELY 4-5 MINUTES. IF THERE WAS AN ACCIDENT OR A CAR FIRE, THERE IS NOW WAY I COULD HAVE GOTTEN MY FAMILY OUT IN A HURRY. THIS PROBLEM HAS BEEN REPORTED ON NUMEROUS BMW CAR CLUB SITES AND THERE IS REALLY NO QUICK FIX BUT TO REPLACE DOOR LOCK ACTUATOR OR FUSES. EVEN WHEN THESE PARTS ARE REPLACED, THE PROBLEM HAPPENS TIME AND TIME AGAIN. THIS IS VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256251January 25, 2009
FUEL SYSTEM, GASOLINE
CAR LOSES POWER AND SHAKES. CHECK ENGINE LIGHT COMES ON. CAR DIES AND MUST BE TOWED. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE FIRST TIME 6 MONTHS AGO THE FUEL PUMP WAS REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256215January 24, 2009
FUEL SYSTEM, GASOLINE
LONG CRANKS TO START, SHAKING NOW WHILE STARTING, ENGINE SERVICE SOON LIGHT APPEARING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253826January 5, 2009
FUEL SYSTEM, GASOLINE
BMW 335I HAD A FUEL INJECTOR PROBLEM AND WITHIN 2 WEEKS I HAVE A MICROFILTER PROBLEM. IN 3 WEEKS, MY CAR HAS BEEN IN THE SHOP TWICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249366November 20, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER PUTTING THE CAR IN REVERSE AND MOVING TO REVERSE INTO A PARKING SPACE THERE IS A "CLUNK" LIKE HEAVY LUGGAGE THAT FALLS IN THE BACK OF THE CAR / OR THAT YOU HAVE BANGED INTO AN OBSTRUCTION IN THE ROAD. (NOTICEABLY GETTING WORSE). TOOK IT TO THE DEALER FOR INVESTIGATION AND RESOLUTION. 1) THEY DECIDED IT WAS THE REAR DIFF AND REPLACED IT. TOOK IT ON A TEST DRIVE AND FOUND THE PROBLEM STILL EXISTED - SO THEY PUT THE ORIGINAL DIFF BACK IN THE CAR. THEN THEY DECIDED AFTER REF TO THE CHIEF TECHNICIAN AND CHECKING IN GERMANY - IT WAS THE DRIVE SHAFT. THEY SAID THERE WAS NO DANGER, SO THEY ORDERED THE REPLACEMENT DRIVE SHAFT 2) THEY INSTALLED THE NEW DRIVE SHAFT THREE WEEKS LATER. THE PROBLEM REMAINED. THEY DECIDED IT WAS A NORMAL CONDITION AND SAID THEY TEST DROVE CARS OF SIMILAR AGE/ MILEAGE AND SAID THE NOISE WAS ACCEPTABLE. I DISAGREED. 3) MADE ARRANGEMENTS FOR THE NATIONAL TECHNICIAN TO ASSESS (OCT 15, 2008) - HE SAID THE SAME OUTCOME. NORMAL CONDITION, ACCEPTABLE NOISE LEVEL FOR AGE / MILEAGE OF THE CAR. I DISAGREED. 4)I CALLED BMW CUSTOMER SERVICE. THEY SAID AFTER GETTING A REPORT AND FEEDBACK FROM THE DEALER (OCT 20, 2008) THAT A FURTHER OPINION IN ANOTHER DEALERSHIP WOULD NOT CHANGE THE STATUS OF THE ANALYSIS FROM BMW AS THE NATIONAL TECHNICIAN HAD ASSESSED THE FINAL OUTCOME. THE NOISE IS NOTICEABLY GETTING WORSE OVER TIME. I HAVE THE CAR > 12M BUT < 18M AND THE MILLEAGE IS 17,500 TODAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243071September 22, 2008
SERVICE BRAKES, HYDRAULIC
BRAKE PEDAL HARD AFTER CAR SITS 708 MILES. INCIDENT DATE: 11/02/07 DEFECTIVE VACUUM PIPE REPLACED. BRAKE PEDAL HARD AFTER CAR SITS 1899 MILES. INCIDENT DATE: 12/18/07 DEFECTIVE PRESSURE HOSE REPLACED. BRAKE PEDAL HARD WHILE STOPPING. TEMPORARY LOSS OF POWER ASSISTED BRAKES. BRAKE PEDAL HARD AFTER CAR SITS. 2630 MILES. INCIDENT DATE: 12/31/07. BRAKE SERVO, BRAKE BOOSTER, VACUUM PUMP, AND 2 VACUUM PIPES REPLACED. BRAKE PEDAL HARD WHILE STOPPING. TEMPORARY LOSS OF POWER ASSISTED BRAKES. BRAKE PEDAL HARD AFTER CAR SITS. 7300 MILES. INCIDENT DATE: 09/20/2008. CAR IS IN THE SHOP FOR REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240900September 4, 2008
ENGINE AND ENGINE COOLING:ENGINE
MY 2007 BMW 335 SEDAN WAS RECENTLY UPDATED WITH A NEW ECU SOFTWARE UPDATE (REFERRED TO AS PROGMAN 29.2) AND SINCE THEN THE RESPONSE HAS BECOME UNPREDICTABLE. PARTICULARLY THE CAR HAD NO TURBO LAG EARLIER AND AFTER THE UPDATE THE TURBO LAG HAS BECOME VERY PERCEPTIBLE. THIS HAS MADE HIGHWAY PASSING UNSAFE BECAUSE THE CAR DOES NOT BEHAVE CONSISTENTLY AND SOMETIMES WILL HESITATE FOR A FEW SECONDS AND THEN SURGE VERY QUICKLY AND AT OTHER TIMES DRIVE NORMALLY. THE UNPREDICTABILITY AND TURBO LAG MAKES HIGHWAY PASSING QUITE UNSAFE ESPECIALLY AT HIGHWAY SPEEDS AND GIVEN THE AMOUNT OF TORQUE IN THE CAR (SURGES ARE TOUGH TO ANTICIPATE). BMW DOES NOT ACKNOWLEDGE THE PROBLEM AND WILL NOT EVEN DO ANY TESTS ON THE CAR. THEY HAVE BEEN SENDING ME IN CIRCLES BETWEEN THEIR NA OFFICE AND LOCAL DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240780September 3, 2008
FUEL SYSTEM, GASOLINE
FUEL PUMP FAILED A SECOND TIME. MY ORIGINAL COMPLAINT # IS 10227599. EXACT SAME SYMPTOMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240641September 2, 2008
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
TL*THE CONTACT LEASED A 2007 BMW 335I. THE CONTACT STATED THAT THE DOORS WOULD NOT OPEN FROM THE PASSENGER COMPARTMENT NOR THE EXTERIOR OF THE VEHICLE. HE WAS FINALLY ABLE TO OPEN THE DRIVER'S SIDE DOOR MANUALLY WITH THE PHYSICAL KEY. NONE OF THE OTHER DOORS ON THE VEHICLE WOULD UNLOCK OR OPEN, INCLUDING THE GAS TANK COVER THAT WAS POWERED BY A KEYLESS LOCK SENSOR. THE DEALER STATED THAT A FUSE BLEW AND CAUSED ALL THE LOCKS TO FAIL ON THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 18,000. UPDATED 10/14/08. *LJ UPDATED 10/16/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238976August 20, 2008
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE
NHTSA ACTION NUMBER : PE08032 NHTSA RECALL CAMPAIGN NUMBER : N/A MAKE / MODELS : MODEL/BUILD YEARS: BMW / 335I 2007 MANUFACTURER : BMW OF NORTH AMERICA, LLC COMPONENT : FUEL SYSTEM, GASOLINE FUEL SYSTEM, GASOLINEELIVERY FUEL SYSTEM, GASOLINEELIVERY:FUEL PUMP DATE INVESTIGATION OPENED : APRIL 28, 2008 DATE INVESTIGATION CLOSED : OPEN SUMMARY: THE 2007 BMW 335I VEHICLES ARE EQUIPPED WITH A HIGH PRECISION FUEL INJECTION SYSTEM DESIGNED TO ALLOW PRECISE METERING OF THE FUEL MIXTURE AND HIGHER ENGINE COMPRESSION TO INCREASE ENGINE AND FUEL EFFICIENCY. THE SYSTEM INCLUDES A STANDARD IN-TANK FUEL PUMP TO DELIVER FUEL TO THE ENGINE AND A HIGH-PRESSURE FUEL PUMP DRIVEN BY THE OIL PUMP CHAIN DRIVE ASSEMBLY, WHICH CAN ACHIEVE A MAXIMUM PROGRAMMED FUEL PRESSURE OF 200 BAR. ODI HAS RECEIVED THREE OWNER COMPLAINTS OF STALLING INCIDENTS IN THE SUBJECT VEHICLES DUE TO FAILURE OF THE HIGH-PRESSURE FUEL PUMP. ADDITIONALLY, ODI HAS RECEIVED EIGHT COMPLAINTS ALLEGING INCIDENTS OF VEHICLES UNEXPECTEDLY GOING INTO A LIMP MODE BECAUSE OF HIGH-PRESSURE FUEL PUMP FAILURES. A PRELIMINARY INVESTIGATION HAS BEEN OPENED TO ASSESS THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES OF THE ALLEGED DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239096August 20, 2008
FUEL SYSTEM, GASOLINE
CAR STARTED PERFECTLY FOR FIRST 10000 MI. STARTS WERE SHORT AND SMOOTH. CAR UNDRIVEN FOR 7DAYS BEFORE INCIDENT. DRIVING ON FREEWAY AFTER AN UNUSUAL LONG HARD START. LOST ENGINE POWER ALL OF A SUDDEN. CAR SYSTEM SAYS: ENGINE MALFUNCTION ENGINE POWER REDUCED. THE SAME THING HAPPENED ON THE NEXT FEW STARTS-REDUCED POWER AFTER A SHORT TIME DRIVING. IT THEN FAILED ON EVERY START UNTIL I HAD MY APPOINTMENT (18 DAYS) US MODEL 2007 335XI BUILD DATE MAY 2007 TOOK IT TO BMW GALLERY IN CALGARY. IT IS THE HIGH PRESSURE FUEL PUMP AND IT IS ON INDEFINITE BACKORDER FROM GERMANY. THEY CANNOT FIX IT UNTIL BMW RELEASES A NEW VERSION. THERE IS NO ETA FOR THIS PART. THEY TELL ME IT IS OK TO DRIVE. I FEEL IT IS UNSAFE. FROM MY INVESTIGATION, THIS IS A COMMON PROBLEM THAT MERITS A COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237881August 12, 2008
FUEL SYSTEM, GASOLINE
STARTED MY CAR IN THE MORNING IN ABOUT 400 FEET AFTER CHANGING TO 2ND GEAR AND THE CLUTCH FULLY ENGAGED DROVE 20 FEET AND THE CAR BUCKED. NO ENGINE FAULT LIGHTS LIT. DROVE TO WORK. AT LUNCH TIME STARTED THE CAR AND THE ENGINE LIGHT WAS LIT ANYTHING ABOUT 1/4 THROTTLE THE CAR WOULD BOG DOWN AND SLOW DOWN. MAXIMUM SPEED WAS AROUND 45MPH WITH VERY LITTLE ACCELERATION. UPON RESTART THE CAR WAS RUNNING WITHOUT THE ENGINE LIGHT AND PERFORMANCE RETURNED. I'M CONCERNED THIS COULD HAPPEN AT ANY MOMENT SUCH AS MERGING ONTO THE HIGHWAY. THIS IS A MAJOR SAFETY CONCERN WHEN I HAVE MY FAMILY IN THE CAR. CONTACTED THE DEALER AND THEY INSPECTED THE CAR THE NEXT DAY. THEY FOUND THE HPFP TO BE FAULTY AND REPLACED IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237876August 12, 2008
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE
MY PREVIOUS CAR WAS A 2007 BMW 335I COUPE. AFTER A COUPLE OF MONTHS OF OWNING THE CAR, THE CAR WAS DIAGNOSED WITH A FAULTY FUEL PUMP. SUBSEQUENTLY, I PURCHASED A 2008 335I CONVERTIBLE. AFTER DRIVING THE CAR FOR A COUPLE OF THOUSAND MILES, THE CAR STARTED SHOWING SIGNS OF A FAULTY FUEL PUMP (LONG CRANK TIMES). YESTERDAY, THE ENGINE MALFUNCTION LIGHT CAME ON AND THE ISSUE WAS DETERMINED TO BE THAT OF THE FAULTY FUEL PUMP. AT THIS POINT, THE CAR WENT INTO LIMP MODE WITH REDUCED POWER. ADDITIONALLY, THERE WAS SHAKING AND THE CAR WAS MISFIRING AND RUNNING VERY ROUGH. THIS IS CLEARLY A HUGE DEFECT WITH THE 335I ENGINES. IT IS A SAFETY HAZARD SHOULD THE FUEL PUMP BREAK WHILE THE CAR IS ON A HIGHWAY, OR IN A DESERTED LOCATION WITH NO ACCESS TO A REPAIR SHOP. I WOULD APPRECIATE IF THIS ISSUE IS GIVEN THE SERIOUSNESS THAT IT DESERVES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237711August 11, 2008
POWER TRAIN:MANUAL TRANSMISSION
TL*THE CONTACT OWNS A 2007 BMW 335I. WHEN THE CLUTCH HEATS UP THE MATERIAL BURNS INSIDE THE CLUTCH PLATE, EMITS SMOKE AND CAUSED THE CONTACT TO HAVE BREATHING PROBLEMS. THE CLUTCH DISC WAS REPLACED; HOWEVER, THE SAME SMELL AND TOXIC FUMES HAVE CAUSED THE CONTACT TO HAVE PERMANENT LUNG PROBLEMS. THE FAILURE WAS REPAIRED AT 3,100 MILES AND RECURRED IN JULY 2008. THE CONTACTS IMMEDIATE CONCERN WAS WITH THE FUMES THAT ARE INHALED. THE CURRENT MILEAGE WAS 6,000 AND THE FAILURE MILEAGE WAS 3,100. UPDATED 10/03/08 *BF UPDATED 10/07/08.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235925July 27, 2008
FUEL SYSTEM, GASOLINE
2008 BMW 335I. JAN BUILD PICKED UP AT THE BMW WELT IN FEB OF 08. @9,500 MILES. HIGH PRESSURE FUEL PUMP FAILURE. CAR EXPERIENCED A SUDDEN LOSS OF POWER WHILE I WAS DRIVING ON A SECONDARY ROAD. THANKFULLY I WAS ABOUT TO MAKE A TURN AND THE CAR BEHIND ME WAS A REASONABLE DISTANCE AWAY. ALSO SERVICE ENGINE SOON LIGHT HAS COME ON. CAR HAS A VERY ROUGH IDLE AND IS BARELY DRIVABLE ON PUBLIC ROADS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235716July 25, 2008
FUEL SYSTEM, GASOLINE, TIRES:SIDEWALL
ROUGH IDLE WITH FLUCTUATING RPM, LONG CRANK BEFORE ENGINE TURNS OVER ON IGNITION. AT FIRST IT WAS ONCE A MONTH OCCURRENCE, SOON IT TURNED INTO ONCE A WEEK AND BECAME ALMOST A SURE-THING. TOOK IT TO A BMW DEAL WHO REPLACED A FUEL PUMP. NOW LONG CRANK AND FLUCTUATING RPM AT IDLE IS MOSTLY GONE BUT RARELY HAPPENS AGAIN. ALSO, SIDEWALL OF FRONT PASSENGER SIDE RUN-FLAT TIRE (RFT) HAS A BUBBLE EVEN THOUGH THE TIRE HASN'T EXPERIENCE ANY SHOCK (FROM POTHOLES, ETC). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235764July 25, 2008
FUEL SYSTEM, OTHER
I HAVE HAD TWO FUEL PUMPS REPLACED FOR MY BMW 335I AND IT IS VERY ANNOYING. THE EVENTS LEADING UP TO THE FAILURE WERE VERY LONG CRANKS WHEN I STARTED THE CAR AND ONE TIME MY CAR EVEN ALMOST BROKE DOWN AND WOULDN'T START ON ME... BMW REPLACED BOTH THE FUEL PUMPS THAT WENT DEAD AND FOR ONE OF THEM I HAD TO WAIT THREE WEEKS TO GET IT... =/ VERY MAD!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235459July 23, 2008
FUEL SYSTEM, GASOLINE
2008 BMW 335I (E93) HIGH PRESSURE FUEL PUMP FAILURE RESULTING IN LONG STARTS AND SOMETIMES REDUCED POWER OR ENGINE STALLING WHILE DRIVING. BMW REPLACE HPFP (HIGH PRESSURE FUEL PUMP) WITH REBUILT UNIT AT 2,200 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234476July 15, 2008
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE
MY 8 MONTH OLD BMW 335 FAILS ON ME WHILE DRIVING IN THE FREEWAY WITH MY 7 YEAR OLD SON AT 1130PM. ENGINE MALFUNCTION. TOWED IT TO THE DEALER -IT WAS THE FUEL PUMP. THEY APPARENTLY REPLACED IT ..THE NEXT DAY I GOT IT BACK LATE AFTERNOON. DRIVING IT BACK HOME AFTER 60 MILES. IT DID IT AGAIN. APPARENTLY IM NOT THE ONLY ONE WHO' S HAVING PROBLEM..THIS IS A VERY SERIOUS ..IT JUST STOP IN THE MIDDLE OF THE ROAD WITH A VEHICLE THAT'S ONLY 8 MONTH OLD....HOPE YOU WILL ADDRESS THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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