BMW 325i Complaints (2002)

162 consumer complaints on file.

#10514886June 3, 2013
ENGINE
TL* THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT STATED THAT THERE WAS A LOUD NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE MECHANICAL MAIN BELT TENSIONER HAD TO BE REPLACED WITH A HYDRAULIC VERSION ASSEMBLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 119,170 AND THE CURRENT MILEAGE WAS 119,300. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483862November 9, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE BRAKE LIGHT HAD BECOME VERY DIM. IN ADDITION, THE BRAKE LIGHT WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT LOOKED AT THE LIGHT AND NOTICED THAT THERE WERE WIRES THAT HAD BECOME MELTED. THE VEHICLE WAS TAKEN TO THE MANUFACTURER WHERE THEY ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 11V438000 (EXTERIOR LIGHTING:TURN SIGNAL). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 154,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10473883September 5, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT STATED THAT THE WINDOWS COULD NOT BE OPENED OR CLOSED. IN ADDITION, THE WINDOWS WOULD EXHIBIT AN ABNORMAL CRUNCHING SOUND CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 51,000. ..UPDATED 11/28/12 *BF THE CONSUMER STATED HE HAD A PROBLEM WITH ALL THE WINDOWS, GETTING JAMMED, OR BECOMING STUCK IN THE UP OR DOWN POSITION. ALL OF THE REGULATORS WERE REPLACED. ALSO, THERE WAS A PROBLEM WITH THE LOCK SYSTEM NOT WORKING. SOMETIMES, THE BUTTON AND SWITCHES WOULD NOT WORK. UPDATED 11/29/30
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473748September 4, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
RIGHT REAR TURN-SIGNAL LIGHTS OPERATE INTERMITTENTLY--SOMETIMES IT WORKS AND SOMETIMES IT DOESN'T. I ALMOST GOT HIT BY ANOTHER CAR FROM BEHIND WHEN I WAS CHANGING LANES ON THE FREEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460522June 4, 2012
EXTERIOR LIGHTING:BRAKE LIGHTS
TL* THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT STATED THAT THE LIGHT BULB SOCKET AND WIRING MELTED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 11V438000 (EXTERIOR LIGHTING: BRAKE LIGHTS) BUT DID NOT INCLUDE THE REPLACEMENT OF BOTH LIGHT BULB SOCKET ASSEMBLIES. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 169,751.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10458528May 15, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V438000 (EXTERIOR LIGHTING:BRAKE LIGHTS). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE RECALL REPAIRS WOULD BE PERFORMED, BUT IT WAS UP TO THE CONSUMER TO REPLACE THE BRAKE LIGHT HOUSING ASSEMBLY THAT WAS BURNED AS A RESULT OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ALSO STATED THAT IT WAS UP TO THE CONSUMER TO REPLACE THE HOUSING ASSEMBLY. THE FAILURE MILEAGE WAS 109,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10448539February 20, 2012
AIR BAGS
MY AIR BAG LIGHT CAME ON AND WILL NOT GO OFF. I KNOW SOMEONE ELSE WHO HAS THE SAME MAKE, MODEL AND YEAR AS I DO AND THEY TOLD ME THAT THEIR AIR BAG LIGHT IS ON AS WELL. I AM AFRAID THAT IF I WERE INVOLVED IN AN ACCIDENT MY AIR BAG WILL NOT WORK. I FEEL THAT THIS COULD DEFINITELY BE A SAFETY ISSUE AND SHOULD BE RESOLVED IMMEDIATELY. THANK YOU FOR YOUR TIME AND CONSIDERATION IN GETTING THIS ISSUE RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445113January 24, 2012
EXTERIOR LIGHTING:BRAKE LIGHTS, EXTERIOR LIGHTING, ELECTRICAL SYSTEM
NHTSA CAMPAIGN ID NUMBER 11V438000 DID NAME INCLUDE US SPECIFICATION BMWS MADE OUTSIDE THE US. OVER TIME, RESISTANCE IN THE ELECTRICAL CONTACTS MAY CAUSE ALL REAR LAMP FUNCTIONS (TAIL LIGHT, BRAKE LIGHT, AND TURN-SIGNAL), WITHIN THE VEHICLE'S BODY PANEL TO STOP WORKING. INTERMITTENT LIGHT OPERATION REDUCES THE ABILITY TO WARN OTHER MOTORISTS OF THE DRIVER'S INTENTIONS. THIS COULD CAUSE A VEHICLE CRASH WITHOUT WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444387January 18, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT STATED THAT THE ENTIRE ASSEMBLY FOR THE TAIL LIGHTS FAILED INTERMITTENTLY INCLUDING THE HAZARD LIGHTS, BRAKE LIGHTS AND THE TURN SIGNALS. THE CONTACT REFERENCED NHTSA RECALL NUMBERS: 11V438000 ( EXTERIOR LIGHTING:BRAKE LIGHTS), 11V438000 ( EXTERIOR LIGHTING:TAIL LIGHTS), AND 11V438000 ( EXTERIOR LIGHTING:TURN SIGNAL). THE DEALER INFORMED THE CONTACT THAT THE GROUND WIRE WAS INSUFFICIENT AND THAT HE SHOULD ADD AN ADDITIONAL GROUND WIRE TO THE ASSEMBLY. IN ADDITION, THE GROUND WIRES MELTED THE CONNECTOR HOUSING AND THE CONNECTORS ALSO NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 115,000 AND THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10443262January 10, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT WAS DRIVING 30 MPH WHEN HE SMELLED A BURNING ODOR. THE CONTACT WAS ADVISED BY ANOTHER DRIVER THAT THE EXTERIOR TAIL LIGHTS HAD FAILED.THE CONTACT THEN DISCONNECTED THE WIRES FOR THE TAIL LIGHTS. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THEY HAVE TO REPLACE THE COMPLETE WIRING HARNESS AT THE OWNERS EXPENSE OF $1,300. THE VEHICLE WAS THEN TAKEN TO A LOCAL MECHANIC WHO REPAIRED THE TAIL LIGHTS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10441965December 31, 2011
ENGINE AND ENGINE COOLING, POWER TRAIN
VEHICLE ROUTINELY STALLS WHEN ENGINE IS COLD AND CAR IS PLACED IN REVERSE. WE BACK OUT OF THE GARAGE AND GO OVER THE SLIGHT BUMP AT THE THRESHOLD, AND THE CAR STALLS AND MUST BE RE-STARTED. SEEMS AS IF ENGINE IS IDLING VERY HIGH AS WELL. ONCE RE-STARTED, THE CAR SEEMS TO RUN OK. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441644December 29, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT WAS DRIVING 40 MPH WHEN SMOKE WAS SEEN COMING FROM UNDER THE INSTRUMENT PANEL. THE VEHICLE WAS MERGED TO THE SHOULDER WHERE THE SMALL FIRE WAS EXTINGUISHED. THE FIRE DEPARTMENT WAS NOT NOTIFIED. THE VEHICLE WAS THEN TOWED TO A LOCAL MECHANIC WHO INSPECTED THE FAILURE AND ADVISED THE CONTACT THAT THE MAIN WIRING HARNESS PLUG SHOWED EVIDENCE OF AN ELECTRICAL SHORT, MELTING THE BATCH OF WIRES THAT CONNECTED THE PORT TO THE MAIN WIRING HARNESS UNDER THE HOOD. THE CONTACT'S INSURANCE COMPANY WAS NOTIFIED OF THE FAILURE WHO REFERRED THE CONTACT TO A LOCAL MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT THAT THERE WERE NO RECALLS FOR THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10440444December 19, 2011
EXTERIOR LIGHTING:BRAKE LIGHTS
TL* THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT STATED THAT THE REAR BRAKE LIGHTS WOULD MALFUNCTION ON AN INTERMITTENT BASIS. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V438000 (EXTERIOR LIGHTING:BRAKE LIGHTS). THE FAILURE MILEAGE WAS APPROXIMATELY 75,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438736December 6, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT STATED THAT WHEN DRIVING AT SPEEDS ABOVE 5 MPH, HE NOTICED A WARNING LIGHT WOULD INFORM HIM THAT THE TAIL LIGHTS WERE INOPERABLE. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE VEHICLE WAS REPAIRED BY THE OWNER FOR THE WIRING IN THE TAIL LIGHTS.THE FAILURE RECURRED THREE TIMES WITHIN A FIVE YEAR TIME SPAN. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HIM THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 11V438000 (EXTERIOR LIGHTING:TAIL LIGHTS). THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438638December 5, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
RECALL SUMMARY BMW IS RECALLING CERTAIN MODEL YEAR 2002-2005 325I, 325XI, 330I, AND 330XI VEHICLES MANUFACTURED FROM SEPTEMBER 1, 2001, THROUGH MARCH 1, 2005. OVER TIME, RESISTANCE IN THE ELECTRICAL CONTACTS MAY CAUSE ONE OR MORE REAR LAMP FUNCTIONS (TAIL LIGHT, BRAKE LIGHT, AND/OR TURN-SIGNAL), WITHIN THE VEHICLE'S BODY PANEL, TO STOP WORKING. CONSEQUENCE INTERMITTENT LIGHT OPERATION REDUCES THE ABILITY TO WARN OTHER MOTORISTS OF THE DRIVER'S INTENTIONS. THIS COULD CAUSE A VEHICLE CRASH WITHOUT WARNING. REMEDY BMW WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2011. OWNERS MAY CONTACT BMW CUSTOMER RELATIONS AND SERVICES AT 1-800-525-7417. NOTES BMW OF NORTH AMERICA, LLC READ MORE: HTTP://WWW.INTERNETAUTOGUIDE.COM/10-12-2002-12-107/2002-BMW-3-SERIES-RECALLS.HTML#IXZZ1FHEGYUFC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438634December 5, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT STATE THAT AFTER STARTING THE VEHICLE, THE PASSENGER SIDE TAIL LIGHT FAILED TO ILLUMINATE. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 143,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437564November 28, 2011
EXTERIOR LIGHTING:BRAKE LIGHTS, EXTERIOR LIGHTING:TAIL LIGHTS, EXTERIOR LIGHTING:TURN SIGNAL
TL* THE CONTACT OWNS A 2002 BMW 325I. WHILE PARKED THE CONTACT NOTICED THE DRIVERS SIDE TURN SIGNAL WAS NOT FUNCTIONING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT WOULD DISCONNECT AND RECONNECT THE PIGTAIL WIRE FOR THE TURN SIGNAL TO FUNCTION. THE TURN SIGNAL WOULD FUNCTION INTERMITTENTLY BUT AFTER SOME TIME THE TURN SIGNAL STOPPED WORKING COMPLETELY. THE CONTACT NOTICED ONE OF THE CONNECTING WIRES HAD MELTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TURN SIGNAL HOUSING WAS REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 11V438000 (EXTERIOR LIGHTING:TURN SIGNAL) THAT COULD POSSIBLY HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE CONSUMER STATED THE PIG TAIL WIRE CONNECTOR ON THE PASSENGER SIDE TAIL LIGHT HAD TO BE REPLACED ALONG WITH THE LIGHT BULB. UPDATED 12/15/11. UPDATED 01/03/12*LJ UPDATED 01/11/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436331November 18, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 BWW 325I. THE CONTACT STATED THAT A WARNING LIGHT INDICATING THAT THE BRAKE LIGHTS WERE NOT FUNCTIONING WOULD ILLUMINATE ON THE INSTRUMENT PANEL UPON STARTING THE VEHICLE. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE WIRING FOR THE BRAKE LIGHT WAS BURNT. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 11V438000 (EXTERIOR LIGHTING:BRAKE LIGHTS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10435174November 10, 2011
EXTERIOR LIGHTING
TL* THE CONTACTS OWNS A 2002 BMW 325I. THE CONTACT STATED THAT THE BRAKE LIGHTS CONTINUED TO FAIL. THE CONTACT SPOKE WITH THE MANUFACTURER REGARDING THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 11V438000 (EXTERIOR LIGHTING: BRAKE LIGHTS) AND WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 183,000 AND THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435175November 10, 2011
EXTERIOR LIGHTING:TAIL LIGHTS, EXTERIOR LIGHTING
CAMPAIGN NUMBER 11V438000... CONFIRMATION NUMBER 10435174.... SOME IF NOT ALL BACK UP, BRAKE, TURN SIGNALS DO NOT MOST OF THE TIME.... MY VIN.# IS NOT ON THE RECALL LIST. I HAVE ALL THE ISSUES THAT THEY ARE DOING THE RECALL ON. BMW OF NORTH AMERICA SAYS MY CAR IS NOT LISTED IN THE RECALL... I AM VERY UPSET. ..PLEASE HELP ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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