BMW 323i Complaints (2000)

401 consumer complaints on file.

#884756April 2, 2001
AIR BAGS
INTERMITTENTLY SRS WARNING LIGHT STAYS ILLUMINATED WHILE VEHICLE IS IN MOTION. DEALER HAS REPAIRED VEHICLE THREE TIMES, AND PROBLEM HAS REOCCURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743358March 31, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
TRANSMISSION PROBLEM, UNABLE TO PUT MANUAL STICK IN 1ST, 3RD AND 4TH GEAR; 2ND MANUAL SHIFT POPS OUT OF GEAR. BRAKING SYSTEM, BRAKES SQUEEKING DURING BREAKING. DSC/EML - ACCORDING TO MANUAL, ITS AN SYSTEM MALFUNCTION AND A PROBLEM WITH THE TRACTION CONTROL; LIGHT STAYS ON WHEN DRIVING. FUEL INJECTION - LIGHTS STAYS ON WHEN DRIVING. EXTERIOR MIRROR - WOULD NOT TILT WHEN IN REVERSE. BRAKES LIGHT - INSTRUMENT LIGHT STAYS ON WHEN DRIVING. (OTHER)SERVICE ENGINE - INSTRUMENT LIGHT STAYS ON WHEN DRIVING AND BEEPS. OTHER PROBLEMS: TRUNK LOCK - INTRUMENT LIGHT STAYS ON, NAVIGATION SYSTEM - DATA DISAPPERS WHEN STARTING CAR AND WHEN DRIVING. CD/RADIO MANUAL DIFFERENT FROM THE SOUND SYSTEM IN THE CAR, SEAT MEMORY - SETTINGS WON'T KEEP WHEN ENTERING THE CAR, KEY MEMORY - SETTING WON'T KEEP, EXTERIOR BODY - LEANING TO THE RIGHT WAS REPORTED TO ME BY ANOTHER DRIVER, ENGINE - HESITATES, OR TROTTLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741298February 22, 2001
STRUCTURE:BODY:DOOR
BOTH FRONT DOORS LEAK WATER INTO THE CABIN WHEN IT RAINS OR GETS WASHED. BOTH FRONT FLOOR MATS GET DAMP ALONG WITH THE FLOOR BOARD. WATER DAMAGE TO INSIDE CARPET, FLOOR MATS, AND ANY OTHER COMPONENTS IN THE AREA. (ELECTRICAL)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740476February 5, 2001
TIRES
BOTH LEFT TIRES, FRONT AND BACK FAILED AFTER HITTING A MINOR POTHOLE AT 35-40 MILES PER HOUR. BOTH TIRES EXPERIENCED SIDEWALL FAILURE WITH APPROXIMATELY A 1/2INCH BREAK IN THE SIDE WALL. THE SPLIT WAS PARALLEL TO THE CIRCUMFRENCE OF THE TIRE. (TIRESIZE: 225/45ZR17)( DOT NUMBER: TIRE SIZE: 225/45ZR17 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#879469January 31, 2001
AIR BAGS:FRONTAL
CONSUMER WAS TRAVELING ABOUT 40MPH ON HIGHWAY AND ALL OF A SUDDEN DUAL AIRBAGS WENT OFF WITHOUT PRIOR NOTICE. VEHICLE HAD TO BE TOWED TO DEALERSHIP. THERE WERE NO INJURIES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740079January 29, 2001
SEAT BELTS:FRONT:RETRACTOR
THE SEATBELT DOES NOT RETRACT PROPERLY AND GETS SQUEEZED BETWEEN THE SEAT AND DOOR UPON CLOSING THE DOOR. WE ARE CONCERNED THAT THIS AFFECTS THE INTEGRITY OF THE SEATBELT SAFETY CLASP. BMW SAW THE CAR ON JAN 11, 2000 AND SAID THEY WOULD DISCUSS IT WITH THEIR TECHNICAL ENGINEERS AND REPLY TO US. THEY ALSO NOTED THAT THE PROBLEM IS EVIDENT ON ALL THE "NEW" CONVERTIBLES. BMW NEVER RESPONDED AFTER FAXES AND VOICEMAILS. ON JAN 24, 2001 WE WERE PROMISED BY BMW EXECUTIVE CUSTOMER SERVICE REP MR. RAY CASTRO THAT HE WOULD ARRANGE AN APPOINTMENT WITH A FIELD ENGINEER TO VIEW THE PROBLEM. BMW HAS NEVER SET THE APPOINTMENT AND APPEARS TO BE PLAYING A GAME WHERE WE CALL AND COMPLAIN AND THEY TELL US THEY WILL GET BACK TO US --- AND THEN NEVER DO. THIS GIVES US THE IMPRESSION THAT THIS IS A HUGE PROBLEM FOR THEM AND THEY ARE TRYING TO ESCAPE ADDRESSING THIS SEATBELT ISSUE WITH THE NEW CONVERTIBLE CONTAINING THE "SEAT INTEGRATED BELT SYSTEMS".*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#876544December 15, 2000
VEHICLE SPEED CONTROL
THROTTLE WILL STICK IRREGULARLY WITHOUT WARNING . DEALER HAS ATTEMPTED TO FIX DEFECT 3 TIMES, BUT COULDN'T DETERMINE CAUSE. ALSO FACTORY REPRESENTATIVE CAME OUT TO LOOK AT VEHICLE, BUT DID NOT DETERMINE CAUSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558127December 14, 2000
AIR BAGS:SIDE/WINDOW
NO DEPLOYMENT OF THE SIDE DOOR AIRBAG WHEN THE VEHICLE WAS STRUCK ON THE DRIVER'S SIDE DOOR, THE VEHICLE WAS STRUCK WITH SUCH FORCE THAT THE MOTOR MOUNTS BROKE, INJURY DURING ACCIDENT. *MJS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#555271October 2, 2000
AIR BAGS:SIDE/WINDOW
NO DEPLOYMENT OF THE DRIVER'S SIDE DOOR AIR BAG DURING ACCIDENT, INJURY DURING ACCIDENT. *SLC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#732512September 26, 2000
SEAT BELTS
DEALER HAS REPAIRED THIS DEFECT THREE TIMES PREVIOUSLY TO THIS INCIDENT. REPLACED SEAT BELT MECHANISM, WIRING HARNESS AND MODULE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729679August 31, 2000
AIR BAGS, SEAT BELTS
AIRBAG LIGHT PERMANENTLY ILLUMINATED - DEALER REPLACED RIGHT FRONT SEAT BELT TENSIONER TO FIX?!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729681August 31, 2000
SEAT BELTS:FRONT:ANCHORAGE
SEAT BELT LIGHT PERMANENTLY ILLUMINATED - SEAT BELT TENSIONER RIGHT FRONT AND LEFT FRONT BOTH REPAIRED/REPLACED TWICE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729683August 31, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
PROBLEMS; NO TORQUE AT LOW REVS; ERRATIC ACCELERATION; SMELL OF HOT OIL; WHINE FROM FRONT OF CAR; CAR ROLLS DOWNHILL AS NO TORQUE UNLESS REVVED TO 3000+. CAR UNDRIVEABLE - DEALER REPLACED TRANSMISSION, O-RINGS AND ETL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723618June 5, 2000
STEERING:LINKAGES
DEALER CLAIMS BMW WORKING ON A FIX FOR 4 MONTHS TO MAGNESIUM ALLOY CONTROL ARMS AND STEERING DAMPERS. CANNOT VERIFY BMW IS ON TOP OF PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720343March 19, 2000
VISIBILITY:WINDSHIELD
I AM VERY CONCERNED THAT THE NEW BMW 323CI CONVERTIBLE HAS A DANGEROUS DESIGN DEFECT THAT COULD POTENTIALLY PUT CONSUMERS IN JEOPARDY. SPECIFICALLY, THE REINFORCED WINDOW FRAME IS SLANTED DRAMATICALLY DOWNWARD AND THE BLUNT TOP CORNERS OF THE WINDOW FRAME ARE POINTED INWARD, DANGEROUSLY CLOSE TO THE HEADS OF THE PASSENGERS. DESPITE OTHER EXCELLENT SAFETY FEATURES OF THE BMW, IT WOULDN'T TAKE MUCH OF AN IMPACT TO HIT THE CORNER OF THE BLUNT WINDOW FRAME WITH YOUR HEAD (ONLY A FEW INCHES)! THE DOWNWARD SLANT OF THE WINDOW ALSO HINDERS AN OPTIMAL DRIVING VIEW. THIS IS A NEW DESIGN FOR 2000, AND THE PREVIOUS BMW CONVERTIBLES DID NOT HAVE THIS SLANT ISSUE OR THE PLACEMENT OF BLUNT CORNERS NEAR THE HEADS OF THE PASSENGERS. TIME IS OF THE ESSENCE ON THIS DEFECT. BMW WILL BEGIN RELEASING THESE MODELS TO THE PUBLIC IN THE MAY TIMEFRAME. DEMOS ARE NOW AVAILABLE AT THE DEALERSHIPS. I LOVE BMW AUTOMOBILES, AND I ORDERED THIS PARTICULAR CONVERTIBLE. I'M WRITING WITH THE HOPES THAT YOUR OFFICE WILL LOOK INTO THIS ISSUE ASAP AND HELP/ADVISE BMW TO TAKE CORRECTIVE ACTION IF A TRUE PROBLEM EXISTS BEFORE THEY RELEASE THESE VEHICLES IN THE UNITED STATES IN MASS. I WOULD APPRECIATE ANY INFORMATION YOU CAN PROVIDE. THANK YOU FOR YOUR TIME AND CONSIDERATION IN THIS MATTER. I LOOK FORWARD TO HEARING FROM YOU IN THE NEAR FUTURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720277March 18, 2000
VISIBILITY:SUN/MOON ROOF ASSEMBLY, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, STEERING
I BROUGHT MY VEHICLE IN TO HAVE A PROBLEM FIXED WITH THE SUN ROOF AND MENTIONED THAT I HAD A PROBLEM WITH STEERING THE VEHICLE DURING BRAKING AT SLOW SPEEDS. WHEN I GOT THE REPAIR LIST BACK FROM THE DEALER I NOTICED THAT THEY HAD REPLACED A MAJOR PORTION OF THE BRAKING AND STEERING SYSTEM. THE SERVICE SEEMED RATHER FAMILIAR WITH THE PROBLEM AND DIDN'T HESITATE TO REPLACE ALL OF THE COMPONETS WHICH LEADS ME TO BELIEVE THAT THEY ARE AWARE OF A SIGNIFIGANT PROBLEM WITH THESE VEHICLES AND HAVE NOT REPORTED IT. I HAVE BEEN CHECKING THE BMW WEBSITES ON THE 3 SERIES AND HAVE FOUND THAT A LARGE NUMBER OF THESE CARS HAVE THE SAME DEFECT IN THEIR VEHICLES. THE MANUFACTURER IS PAYING FOR THE FULL REPLACEMENT OF THE DEFECTIVE SYSTEMS, BUT, ONLY IF YOU ASK ABOUT THE PROBLEM. THEY ARE NOT CURRENTLY NOTIFYING INDIVIDUAL OWNERS OF THIS PROBLEM TO HAVE THIS CONDITION CORRECTED PRIOR TO THE COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858393March 13, 2000
AIR BAGS
AIRBAG LIGHT STAYS ILLUMINATED WHILE THE VEHICLE IS IN MOTION. THE DEALER HAS INSPECTED AND REPAIRED VEHICLE SEVERAL TIMES, AND THE PROBLEM STILL EXISTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#857855March 3, 2000
AIR BAGS, ELECTRICAL SYSTEM:IGNITION:MODULE
AIRBAG WARNING LIGHT STAYS ON, INDICTATING A DEFECT. DEALER CLAIMS COMPUTER NEEDS TO UPDATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855255January 20, 2000
VEHICLE SPEED CONTROL
WHILE DRIVING VEHICLE ABOUT 55 MPH DRIVER TOOK FOOT OFF THE GAS PEDAL. THEN STEPPED ON BRAKE PEDAL AGAIN AND VEHICLE SUDDENLY ACCELERATED FROM 55 TO 80 MPH. CONSUMER HAD TO KEEP FOOT ON THE BRAKE PEDAL TO STOP VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716882January 4, 2000
UNKNOWN OR OTHER
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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