Audi A6 Complaints (2012)

60 consumer complaints on file.

#11000544June 21, 2017
EQUIPMENT
AUDI 2012 A6 #1 I TRIED TO FUEL MY CAR AND THE ACCESS DOOR TO THE GAS CAP WOULD NOT OPEN IN THE COLD WEATHER OF NOVEMBER 2016. I TRIED THE EMERGENCY PULL CORD IN MY TRUNK AND THAT WOULDN'T UNLOCK THE ACCESS DOOR EITHER? THE NEXT THING I DID WAS DRIVE HOME PRAYING THAT I WOULD NOT RUN OUT OF FUEL. I PARKED MY CAR IN MY WARM GARAGE AND AFTER ABOUT AN HOUR AND HALF I BANGED ON THE ACCESS DOOR A NUMBER OF TIMES AND IT FINALLY POPPED OPEN. THERE WAS NO EVIDENCE OF ICE OR WATER THAT WOULD HAVE PREVENTED THE DOOR FROM OPENING.. #2 THIS FAILURE HAPPENED AT LEAST 3 OR 4 TIMES BEFORE I HAD TO BRING MY CAR TO MY DEALER TO HAVE THEM GET THE ACCESS DOOR UNLOCKED. #3 THE DEALER HAD TO ORDER THE DOOR LOCK PART AND REPLACE THE ACCESS DOOR LOCK WHICH WHEN THEY FINISHED COST ME A RIDICULOUS $250.00! WHEN I CALLED AUDI CUSTOMER ADVOCATE, SHE DANCED AROUND MY QUESTION OF HOW MUCH SHOULD THAT REPAIR COST ME. I ASKED THE ADVOCATE HOW MUCH WOULD AUDI HAVE PAID THE DEALER IF MY CAR WAS STILL UNDER WARRANTY AND THEY WOULDN'T VOLUNTEER THAT INFO EITHER. IN CLOSING, I FIND THIS TO BE A SERIOUS DEFECT AND IT CAN ENDANGER LIVES IF A WOMAN WITH CHILDREN SHOULD RUN OUT OF FUEL AND HAVE NO WAY OF OPENING THE ACCESS DOOR. BTW, I HAVE THE DEFECTIVE LOCK AND THERE IS NO WAY THAT YOU CAN GET THE LOCK TO OPEN WITH THE PULL CORD. WHEN I SPOKE WITH THE SERVICE REP AT THE DEALERSHIP, SHE ADMITTED THAT THIS GAS DOOR LOCK MALFUNCTIONS ESPECIALLY IN COLD WEATHER. HOW CAN A MANUFACTURER GET AWAY WITH INSTALLING AN UNDEPENDABLE FUEL ACCESS DOOR LOCK AND NOT EVEN HAVE AN EMERGENCY PULL CORD THAT WILL OPEN THE DOOR NO MATTER HOW HARD YOU PULL ON IT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991359May 24, 2017
ENGINE
COLLANT VALVE LEAKED THROUGH WIRING HARNESS, ALLOWING COOLANT TO ENTER THE ENGINE CONTROL MODULE. THIS LED TO A SHORTING OF THE MODULE AND CAUSED A LOSS OF ALL POWER AND MOBILITY. THIS EVENT OCCURRED WHILE THE CAR WAS IN MOTION ON A CITY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888936July 27, 2016
ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY
TL* THE CONTACT OWNS A 2012 AUDI A6. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER WAITING MINUTES, THE VEHICLE RESTARTED AND THERE WAS A SIGNIFICANT REDUCTION IN THE ENGINE POWER AND THE ACCELERATOR PEDAL WAS ENGAGED. THE FAILURE RECURRED FIVE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE STARTER RELAY COULD HAVE POSSIBLY CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881267June 28, 2016
AIR BAGS
PASSENGER OCCUPANT DETECTION SYSTEM SWITCH WENT BAD, DISABLING THE AIRBAG. $2,000+ QUOTED FOR REPAIR. THERE IS A RECALL ON THIS MODEL, THIS MODEL YEAR FOR THAT EXACT PART MALFUNCTIONING BUT AUDI SAYS MY VIN IS EXCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874321June 15, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 AUDI A6. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL, WHICH WAS IDENTICAL TO THE FAILURE LISTED IN NHTSA CAMPAIGN NUMBER: 15V19000 (FUEL SYSTEM, GASOLINE). THE VIN WAS EXCLUDED FROM THE RECALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED FUEL LEAKING FROM THE INTAKE MANIFOLD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864188May 10, 2016
AIR BAGS
MY 2012 AUDI A6 WAS PART OF SAFETY RECALL 74D1. RECEIVED THE RECALL NOTICE AND IMMEDIATELY SCHEDULED, WITH THE DEALERSHIP, TO BRING THE CAR IN FOR THE NECESSARY WORK. THE SERVICE WAS PERFORMED ON 02/16/16. WHEN THE VEHICLE WAS RETURNED, THE PASSENGER OCCUPANT DETECTION SYSTEM BEGAN EXHIBITING THE PROBLEM DESCRIBED IN THE RECALL NOTICE. PRIOR TO THE RECALL THE PASSENGER AIRBAG SYSTEM HAD BEEN WORKING PROPERLY. THE DEALER AND AND THE AUDI TECHNICAL FIELD MANAGER HAVE WORKED ON THE VEHICLE BUT CANNOT GET IT TO RECOGNIZE WHEN MY WIFE IS SEATED IN THE PASSENGER SEAT. THE CURRENT OFFICIAL POSITION OF AUDI IS THAT THE SYSTEM IS OPERATING TO MANUFACTURER'S SPECIFICATION AND NO FURTHER ACTION WILL BE TAKEN. I DISAGREE WITH THE CONCLUSION SINCE THE PASSENGER OCCUPANT DETECTION SYSTEM WORKS FINE OF OTHER AUDI A6 VEHICLES WITHOUT HEATED AND COOLED SEATS. IT APPEARS THAT THE DESIGN OF THE A6 WITH HEATED/COOLED SEATS IS FUNDAMENTALLY THE PROBLEM. I WROTE A VERY DETAILED LETTER TO MR. SCOTT KEOGH WITH ALL OF THE DETAILS. I HAVE ATTACHED THAT DOCUMENT FOR YOU REVIEW. EVEN AFTER THAT LETTER THE OFFICIAL POSITION OF AUDI IS THAT THE SYSTEM S WORKING TO MANUFACTURER'S SPECIFICATION. THE BOTTOM LINE IS THAT ON A DAILY BASIS WHEN MY 68 YER OLD WIFE IN THE PASSENGER SEAT SHE IS PUT AT INCREASE RISK IN THE EVENT OF A ACCIDENT THAT WOULD REQUIRE THE AIRBAG TO DEPLOY. I WOULD APPRECIATE ANY GUIDANCE YOU CAN PROVIDE TO RECTIFY THIS SITUATION SINCE IT WAS PART OF AN AUDI / NHTSA SAFETY RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863026May 4, 2016
AIR BAGS
REFERENCE NHTSA CAMPAIGN NUMBER 15V823000, MY AUDI A6 FALLS WITHIN THE MODEL YEAR AS WELL AS THE AS BUILT TIME LINE. I'VE JUST BEEN DIAGNOSED BY MY LOCAL AUDI DEALER THAT MY PODS UNIT IS BAD. MY AUDI DOES HAVE HEATED SEATS SO IT FITS THE PROBLEM DESCRIPTION AS RELEASED BY AUDI AS WELL AS NHTSA BUT DUE TO THE FACT MY VIN DOESN'T PULL UP THIS CAMPAIGN. I BELIEVE THAT THERE ARE MORE AUDI'S AFFECTED WITHIN THAT MODEL YEAR AS WELL AS BUILD TIME FRAME THAT COULD BE AFFECTED BY THIS. EVEN THOUGH MY VIN MIGHT NOT PULL IT UP IF SOMETHING WERE TO HAPPEN THERE COULD BE POSSIBLE LEGAL ACTIONS IF THE AIR BAGS DIDN'T DEPLOY PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840419March 8, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING ON A SUNDAY, THE CAR REPORTED TRANSMISSION ISSUES BUT IT STATED WE COULD CONTINUE DRIVING. THE FOLLOWING DAY, THERE WERE MULTIPLE SYSTEMS FAILURE WARNINGS. THIS OCCURRED AT 54,000 MILES AND 49 MONTHS SINCE PURCHASE. THE CAR BEGAN TO LOSE POWER BUT WAS DRIVEN BACK TO THE DEALERSHIP. AFTER A LENGTHY PERIOD OF TIME, THE SERVICE MANAGER REPORTED THAT "COOLANT LEAK IN VALVE N82, COOLANT MIGRATED INTO HARNESS AND CONTAMINATED TRANSMISSION CONTROL UNIT, CAUSING NO COMM IN PWRTRAIN CAN; TSB2033806/7." THIS REPAIR REQUIRED REPLACEMENT OF MAJOR COMPONENTS AND EXTENSIVE LABOR COSTS. THE TOTAL COST WAS $9606 AND THE DEALER/AUDI VOLUNTARILY PAID $5391 OF THE COSTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810939December 17, 2015
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
O-RING FAILURE IN 2012 A6 3.0 CAUSED THE TRANSMISSION TO INTERNALLY LEAK FLUID CAUSING THE ELECTONIC SYSTEM TO GO BAD. ALL OF THE FOLLOWING LIGHTS CAME ON WHEN ISSUE STARTED. CHECK ENGINE LIGHT, GEARBOX, MIL TRAC CONTROL, MIL EPC, LIGHT AIRBAG MIL HI-SPEED COOLING FAN MIL TIRE PRESSURE WARNING LIGHT THE TRANSMISSION WOULD NOT SHIFT, MAJOR LACK OF POWER TO ENGINE. PARKING BRAKE WOULD ALSO ACTIVATE BY ITSELF. INSTRUMENT PANEL LIGHT UP LIKE A X-MAS, WHEN I PULLED OVER THE CAR SHUT OFF AND WOULD NOT TURN BACK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734105July 15, 2015
STRUCTURE:BODY
6 CARS WERE DAMAGED BECAUSE HITTING POTHOLE ON VAN WYCK EXP NORTH BOUND CLOSE TO EXIT 13, 4 CARS TIRES BURST AND MY CAR'S LOWER MID SECTION GOT HIT RESULTING OF BREAKING TRANSMISSION OIL PAN AND HOSES. POLICE WAS CALLED AND POTHOLE WAS FIXED RIGHT AWAY AFTER THIS INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721255May 24, 2015
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, ELECTRICAL SYSTEM
O-RING FAILURE IN 2012 A6 3.0 CAUSED THE TRANSMISSION TO INTERNALLY LEAK FLUID CAUSING THE ELECTONIC SYSTEM TO GO BAD. ALL OF THE FOLLOWING LIGHTS CAME ON WHEN ISSUE STARTED. CHECK ENGINE LIGHT GEARBOX MIL TRAC CONTROL MIL EPC LIGHT AIRBAG MIL HI-SPEED COOLING FAN MIL TIRE PRESSURE WARNING LIGHT THE TRANSMISSION WOULD NOT SHIFT, MAJOR LACK OF POWER TO ENGINE. PARKING BRAKE WOULD ALSO ACTIVATE BY ITSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668224December 25, 2014
ELECTRICAL SYSTEM, VISIBILITY/WIPER
WINDSHIELD WIPERS CEASED TO WORK CREATING DANGEROUS SITUATION. DEALER DENIED EXPRESS WARRANTY CLAIM. WIRING ON WIPERS WAS SO FLIMSY AS TO APPARENTLY ALLOW A MOUSE TO CHEW THROUGH COATING. DEALER CHARGED OVER $640. TO REPLACE A $20 WIRE. SEVERAL E-MAILS AND CALLS TO AUDI OF AMERICA DID NOT BRING ANY ACTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661561December 2, 2014
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL* THE CONTACT OWNS A 2012 AUDI A6. WHILE DRIVING 5 MPH, THE ENGINE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE ALTERNATOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629131August 28, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 AUDI A6. THE CONTACT STATED THAT FUEL FUMES APPEARED UNDER THE HOOD AND THROUGH THE AIR CONDITIONER VENTS. THE DEALER DIAGNOSED THE PRESENCE OF A FUEL LEAK. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000. UPDATED 10/09/14*LJ THE DEALER STATED THE VEHICLE WOULD NOT COVERED UNDER WARRANTY BECAUSE THE FAILURE WAS NOT A RESULT OF DESIGN OR MANUFACTURING ISSUE. THE TECHNICIAN ADVISED A RODENT MUST HAVE CHEWED THROUGH THE FUEL LINES. THE CONSUMER DISAGREED. UPDATED 5/18/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618893August 5, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 AUDI A6. THE CONTACT SMELLED FUEL INSIDE THE VEHICLE. AFTER DRIVING A SHORT DISTANCE, SHE WAS NOTIFIED THAT THERE WAS A PUDDLE OF GASOLINE FUEL UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT A RODENT HAD EATEN TWO INCHES OF THE FUEL HOSE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504796March 28, 2013
STEERING
STEERING IS NOTCHY AND UNSTABLE ON-CENTER AND SLIGHTLY OFF-CENTER. IT IS IMPOSSIBLE TO KEEP THE CAR STRAIGHT WHILE ACCELERATING, BRAKING OR AT CONSTANT SPEED. MUST CONSTANTLY CORRECT LEFT AND RIGHT MAKING THE CAR SWERVE UNCONTROLLABLY LEFT AND RIGHT. IMPOSSIBLE TO KEEP STRAIGHT. IT IS HAZARDOUS TO DRIVE. TOOK CARE TO DEALERSHIP. THEY REPLACED THE STEERING RACK BUT THE PROBLEM PERSISTS. I BELIEVE AUDI IS AWARE OF THE PROBLEM BUT HASN'T PROVIDED A SOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468939August 2, 2012
ENGINE
TL* THE CONTACT OWNS A 2012 AUDI A6. THE CONTACT WAS DRIVING 45 MPH WHEN SHE NOTICED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE DEALER STATED THAT THEY NEEDED TO REPLACE THE TRANSMISSION OIL. THE VEHICLE WAS REPAIRED BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD LOOK INTO THE ISSUE. THE FAILURE MILEAGE WAS 41 AND THE CURRENT MILEAGE WAS 44.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467486July 23, 2012
ENGINE AND ENGINE COOLING, POWER TRAIN
THE VEHICLE IS HAVING UNINTENDED EPISODES OF ACCELERATION. THEY OCCUR WHILE STOPPED OR AT REDUCED SPEEDS SUCH AS PULLING TO A STOP OR PARKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461205June 11, 2012
SERVICE BRAKES
BRAKES BARELY STOP CARE , ESPECIALLY AT LOW SPEED. POWER BRAKE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457511May 4, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 AUDI A6. THE CONTACT STATED THAT WHILE SITTING AT A TRAFFIC STOP, BOTH THE BRAKE AND ACCELERATOR PEDALS WERE ERRONEOUSLY DEPRESSED SIMULTANEOUSLY. THE CONTACT STATED THAT BOTH PEDALS WERE TOO CLOSE IN PROXIMITY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED OR SERVICED. THE FAILURE MILEAGE WAS 5,800 AND THE CURRENT MILEAGE WAS 5,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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