Audi A6 Complaints (1998)

130 consumer complaints on file.

#10130112July 26, 2005
AIR BAGS:FRONTAL, STEERING:LINKAGES:TIE ROD ASSEMBLY
AIRBAG WARNING LIGHT STAYED ON AFTER THE ENGINE STARTED - DIAGNOSTICS CONDUCTED AT A AUDI DEALERSHIP. CUSTOMER INFORMED BY SERVICE DEPARTMENT THAT THE AIRBAG UNIT IS FAULTY AND WHOLE UNIT NEEDS TO BE CHANGED (COST QUOSTED $800) - ALSO INFORMED "NEED" LEFT TIE ROD END (PREVIOUS SIMILAR COMPLAINT REGARDING TIE ROD ON NHTSA WEB SITE)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125117June 13, 2005
ELECTRICAL SYSTEM:WIRING
DT: ON MAY 31 2005 WHILE DRIVING SMELLED A BURNING ODOR. THEN, SMOKE CAME FROM AIR VENTS, AND SMOKE GOT WORSE. WHILE SPEAKING W/ 911 FLAMES BEGAN TO COME FROM THE AIR VENTS. FIRE APPEARED TO COME FROM THE AIR VENTS. VEHICLE WAS OPERATING NORMALLY BEFORE THE FIRE BROKE OUT. THERE WAS NO WARNING OR CODES TO OWNER'S KNOWLEDGE. IT WAS UNKNOWN WHAT CAUSED THE FIRE. OWNER BELIEVED IT WAS AN ELECTRICAL FIRE. THE FIRE DEPARTMENT HAD A HARD TIME EXTINGUISHING THE FIRE, AND WERE UNSURE AS TO THE CAUSE OF THE FIRE. A POLICE REPORT FILED. CAR WAS SERVICED REGULARLY AND RECORDS WERE AVAILABLE. THE CAR WAS MOVED TO A STORAGE FACILITY BEHIND A GAS STATION. THE INSURANCE COMPANY TOOK POSSESSION OF THE VEHICLE, AND CONSIDERED IT A TOTAL LOSS. AUDI CONTACTED THE OWNER ABOUT AN INVESTIGATION. THERE WERE OTHER RECALLS BUT NOTHING ABOUT THIS VEHICLE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10120252May 9, 2005
SUSPENSION:FRONT:CONTROL ARM
IN FEB. 2005 A LOCAL AUDI DEALERSHIP INFORMED ME THAT THERE WAS A RECALL ON MY VEHICLE AND THE CONTROL ARM ON ONE SIDE NEEDED TO BE REPLACED. 2 MONTHS LATER (<2,400 MILES) WYOMING VALLEY MOTORS INFORMED ME THAT THE CONTOL ARM ON THE OTHER SIDE OF MY VEHICLE NEEDED TO BE REPLACED. I QUESTIONED WHY IT WAS NOT COVERED DUE TO THE RECENT RECALL AND THEY INFORMED ME IT WAS OUT OF THE RECALL PERIOD. I ASKED THEM WHY THE OTHER SIDE OF THE CONTROL ARM WAS NOT CHECKED IN FEB. AND THE SERVICE REP INFORMED ME THAT THEY INDEED CHECKED IT. IT WAS NOT COMMUNICATED VERBALLY TO ME NOR WAS IT DOCUMENTED ON MY USUALLY DETAILED SERVICE INVOICE. I ASKED SERVICE REP THAT MY ONLY OPTION IS TO ASSUME THAT THEY CHECKED IT SINCE IT WAS NOT DOCUMENT. HE STATED THAT IS CORRECT. I CONTACTED THE MANUFACTURER AND AM STILL WAITING FOR A REPLY. PLEASE LET ME KNOW IF YOU HANLE A PROBLEM OF THIS NATURE. IF NOT, ANY DIRECTION IN WHOM I NEED TO CONTACT REGRDING THIS FRUSTRATING ISSUE WILL BE GREATLY APPRECIATED. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114825March 27, 2005
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE IS APPARENTLY FAILING OR HAS FAILED. BOTH THE ABS AND BRAKE LIGHTS ON THE DASHBOARD ILLUMINATE IRREGULARLY ACCOMPANIED BY THREE LOUD WARNING TONES. BOTH LIGHTS LIKEWISE TURN OFF WITHOUT WARNING. DEALER CLAIMS THAT NO CODE IS BEING RETURNED FROM ABS UNIT. ADVISED THAT SOMETIMES ABS WILL BE AVAILABLE AND SOMETIMES NOT. COST TO REPLACE ABS CONTROL MODULE WAS QUOTED AT $2,400. ADVISED TO IGNORE WARNING LIGHTS AND SOUNDS IF COST WAS UNREASONABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115903March 25, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
THE ABS BRAKING LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. DRIVER NOTICED THAT WHILE APPLYING THE BRAKES THE PEDAL WENT TO FLOOR, SLOWING DOWN AND THEN STOPPING. DRIVER TOOK VEHICLE TO THE DEALER, AND THE MECHANIC PLACED THE VEHICLE ON A DIAGNOSTIC MACHINE, AND DETERMINED THAT THE ABS CONTROL UNIT MODULE NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114409March 21, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I HAVE A PROBLEM WITH THE ABS LIGHT THAT COMES ON OFTEN.IS TOO EXPENSIVE TO PAY FOR ALL THIS .CAN SOMEBODY DO SOMETHNG ABOUT . THANKS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112501March 4, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
ABS COMPUTER MALFUNCTIONED. SEARCHED INTERNET AND FOUND MANY SIMILAR PROBLEMS WITH OTHER OWNERS OF SIMIILAR CARS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111236February 9, 2005
STEERING:LINKAGES:TIE ROD ASSEMBLY
AFTER RECALL 99V248000 CONCERNING TIE ROD FAILURE. AFTER RECALL REPAIRS WERE DONE THE PROBLEM RECURRED. DEALERSHIP WAS NOTIFIED, BUT WOULD NOT REPAIR FREE OF CHARGE AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110954January 11, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
THE VEHICLE'S ABS CONTROLLER FAILED AFTER LESS THAN 70000 MILES. *NM THE CONSUMER REQUESTED ASSISTANCE FROM THE MANUFACTURER BUT WAS DENIED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100104November 17, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
I OWN A 1998 AUDI A6. THIS VEHICLE HAS BEEN DRIVEN APPROX 75 000 MILES. SEVERAL MONTHS AGO THE ABS CONTROL UNIT (BRAKES) FAILED. I WAS QUOTED A PRICE OF $1085 BY THE DEALERSHIP WHERE I PURCHASED THE VEHICLE. THERE ARE NO USED PARTS AVAILABLE. WHEN I MADE AN APPOITMENT TO HAVE THE UNIT REPLACED I WAS INFORMED THAT AUDI NO LONGER MANUFACTURES THE ORIGIONAL REPLACEMENT PART AT A COST OF $1085. RATHER, AUDI HAS REMANUFACTURED THE REPLACEMENT PART AND THE NEW COST IS APPROX $2000.00. I VERIFIED THE COST OF THE REMANUFACTURED REPLACEMENT PART BY CALLING A FEW DEALERSHIPS. MY COMPLAINT IS THAT I BELIEVE THAT AUDI RECOGNIZED THAT THE ORIGINAL PART WAS DEFECTIVE AND THAT ONCE THE ABS CONTROL UNIT FAILED IT MADE ABS BRAKING INOPERABLE AND THEREFORE UNSAFE. RATHER THAN RECALL THE 1998 A6 TO REPLACE THE DEFECTIVE ABS CONTROL UNIT, THEY ALLOWED CONSUMERS TO EITHER DRIVE WITH AN UNSAFE CONTROL UNIT THAT COULD FAIL AT ANY TIME OT PAY ALMOST $2000 TO REPLACE THE DEFECTIVE PART.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098425November 7, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
INTERMITTENT ABS/BRAKE LIGHT 1998 AUDI A6 QUATTRO 2.8L, AUDI DEALER SAYS IT HAS FAULTY ABS MODULE WHICH WOULD NEED TO BE REPLACED. COST: $2,148.00 PLUS LABOR. NOTHING WAS DONE TO CORRECT THE FAILURE. DEALER SAYS IT IS A COMMON PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097980October 29, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, FUEL SYSTEM, OTHER:DELIVERY
I OWN A 1998 AUDI A6 QUATTRO (2.8 LITER ENGINE). LAST WINTER DURING A COLD SPELL SOME PART IN THE PCV VALVE FROZE SUDDENLY WHILE DRIVING. THIS CAUSED THE THROTTLE TO BE STUCK AT ABOUT 4,000 RPM AND THE CAR TURNED INTO A ROCKET. FORTUNATELY, I COULD BRING THE CAR TO A STOP AND NOBODY WAS HURT. IT WAS QUITE AN EXPERIENCE THOUGH, ESPECIALLY SINCE THE ROADS WERE SNOWY AND ICY THAT DAY. WHEN I BROUGHT THE CAR TO THE AUDI DEALER I WAS TOLD THAT "IT MAY TAKE A WEEK BECAUSE WE ARE SWAMPED WITH MANY OTHER AUDI A6, ALL WITH THE SAME PROBLEM. I WAS TOLD THAT THIS IS SOME SORT OF DESIGN FLAW WITH THIS PARTICULAR MODEL/ENGINE, AND THAT THIS WILL HAPPEN AGAIN IN VERY COLD WEATHER. IN APRIL I FOUND A SHORT ARTICLE IN "DER SPIEGEL" (THE GERMAN EQUIVALENT TO NEWSWEEK OR TIME MAGAZINES), REPORTING THAT NHTSA TOOK 16 AUDI A6 IN TO TEST FOR EXACTLY THIS PROBLEM. WHAT IS YOUR ADVICE TO CUSTOMERS? CAN YOU FORCE AUDI TO DO SOMETHING ABOUT IT, SINCE THIS APPEARS TO BE A MAJOR SAFETY ISSUE? KINDEST REGARDS AND THANK YOU IN ADVANCE, HAGEN BLASZYK, MD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092310October 6, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE HAVING THE FRONT TIRES REPLACED, THE MECHANIC INFORMED THE CONSUMER THAT BOTH UPPER BALL JOINTS WERE CRACKED. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094234September 23, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING AT ANY SPEED, THE CONSUMER HEARD A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE. SUDDENLY THE VEHICLE VIBRATED UNCONTROLLABLY. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE UPPER BALL JOINTS NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091702September 9, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, STRUCTURE
CONSUMER NOTICED WATER COMING FROM UNDERNEATH THE PASSENGER SIDE SEAT FROM THE HEATING DOCKS. THIS OCCURRED AFTER VEHICLE WAS PARKED IN THE DRIVEWAY IN A RAIN STORM OVER NIGHT. DEALERSHIP INDICATED THAT THIS OCCURRED BECAUSE THE DRAIN LOCATED UNDER THE BATTERY COMPARTMENT, UNDER THE HOOD, GOT BLOCKED UP AND WATER BACKED UP INTO THE CABIN OF THE VEHICLE THROUGH THE HEATING DOCKS. THIS RESULTED IN THE TRANSMISSION BEING SUBMERGED IN WATER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090368September 3, 2004
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WHILE DRIVING 40 MPH SMOKE STARTED TO APPEAR INSIDE THE VEHICLE THAT CAME OUT FROM THE DASHBOARD. A FIRE STARTED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10089806August 26, 2004
FUEL SYSTEM, GASOLINE
A RECALL FOR THE FUEL SENSOR WAS ISSUED. HOWEVER, THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088399August 23, 2004
AIR BAGS:SIDE/WINDOW, AIR BAGS
1) TRAVELING SOUTHBOUND ON ROUTE 28 IN STERLING, VIRGINIA BETWEEN STERLING RD AND OLD OX RD (ROUTE 606) AT 8:25 PM ON AUGUST 18, 2004. 2) BOTH PASSENGER SIDE SIDE IMPACT AIRBAGS EXPLODED WITHOUT ANY IMPACT (OR ACCIDENT) OF ANYKIND OCCURING. DRIVER (MYSELF) MAINTAINED CONTROL OF THE VEHICLE IN MODERATELY HEAVEY TRAFFIC AND PULLED THE CAR OVER WHEN SAFE AT DULLES INTERNATIONAL AIRPORT. 3) PROBLEM REPORTED TO AUDI USA CUSTOMER SERVICE ON 8/19/04. NO RESPONSE FROM AUDI AS OF TODAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087047August 17, 2004
FUEL SYSTEM, GASOLINE:DELIVERY
BACK PRESSURE DEVELOPS WHEN REFUELING WITH THE ENGINE AND IGNITION OFF. GASOLINE GUSHES OUT ONTO ATTENDANT, CAR AND GROUND. OBVIOUSLY, THERE IS A RISK OF INJURY OR DEATH FROM FIRE OR EXPLOSION. THIS HAS HAPPENED MANY TIMES , SO THAT WE NO LONGER FILL OUR TANK, AS ITS NOT NEARLY AS BAD IF WE FILL IT ONLY 3/4 FULL. IT WILL STILL SPRAY OUT, BUT NOT GUSH OUT. THIS IS A SERIOUS PROBLEM WHICH AUDI REFUSES TO ACKNOWLEDGE AS A DEFECT, EVEN THOUGH LIVES COULD BE AT RISK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086463August 9, 2004
VISIBILITY:GLASS, SIDE/REAR
REAR WINDOW FILM COMING OFF/BECOMING OPAQUE. DIFFICULT TO SEE REARWARD. AUDI REFUSING TO FIX BECAUSE WARRANTY EXPIRED. SAFETY IS AN ISSUE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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