Acura TL Complaints (2012)

130 consumer complaints on file.

#10981051April 27, 2017
ENGINE
ENGINE IS MISSING A PISTON RING ON ONE OF THE CYLINDERS WAS OVERLOOKED IN FACORY. CAUSING CAR TO CONSUME 0VER 80% OF OIL EVERY 1000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957136February 26, 2017
AIR BAGS
I RECEIVED A NOTICE FOR MY AIRBAG LAST YEAR AND IT STATED I WOULD RECEIVE A FOLLOW UP RECALL NOTICE. I HAVE RECEIVED THE SECOND NOTICE. I CALLED MY LOCAL ACURA DEALER AND THEY TOLD ME THAT THEY ARE NOT ABLE TO HELP ME WITHOUT THE NOTICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954207February 13, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949997February 7, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 ACURA TL. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS), THE AIR BAG INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10943488January 10, 2017
POWER TRAIN, AIR BAGS
2012 ACURA TL. CONSUMER WRITES IN REGARDS TO UNSATISFACTORY CUSTOMER SERVICE WITH RECALL 16V-061 AND TORQUE CONVERTER SERVICE BULLETIN REPAIRS. *SMD THE CONSUMER ALSO SENT IN A RECALL LETTER FOR THE AIR BAG. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939717January 4, 2017
STEERING
WHEN DRIVING MY CAR AT 60 MPH THE POWER STEERING FAILURE NOTIFICATION WAS DISPLAYED ON THE CONSOLE. IMMEDIATELY I LOST ALL POWER STEERING AND WAS FORCED TO DRIVE WITHOUT IT. THIS WAS VERY DANGEROUS AND DIFFICULT TO DRIVE. THE MECHANIC REPEATED THE PROBLEM AND REQUIRES THE POWER STEERING MOTOR TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10933644December 7, 2016
AIR BAGS
"TAKATA RECALL" I RECEIVED A LETTER FROM ACURA AUTOMOBILE DIVISION MARCH 2016 ADVISING ME OF THE RECALL. THE LETTER STATED, "ACURA WILL SEND ANOTHER LETTER WHEN PARTS BECOME AVAILABLE TO REPAIR YOUR VEHICLE." TO DATE, I HAVE NOT RECEIVED A LETTER FROM ACURA. ON JULY 20, 2016, I CALLED RADLEY ACURA), FALLS CHURCH, VA AND SPOKE TO GABRIEL TO REQUEST THAT THE PART BE ORDERED. I NEVER HEARD BACK FROM RADLEY ACURA. ON SEPTEMBER 7, 2016, I CALLED TISCHER ACURA, LAUREL, MD AND REQUESTED THAT THE PART BE ORDERED. I WAS TOLD THAT IT WOULD TAKE UP TO EIGHT (8) WEEKS AND I WOULD BE NOTIFIED WHEN THE PART HAD ARRIVED. TO DATE (DECEMBER 7, 2016), I HAVE NOT HEARD FROM TISCHER ACURA. I CALLED TISCHER ACURA TODAY AND WAS REFERRED TO SOMEONE'S VOICEMAIL. IT IS CLEAR THAT ACURA AUTOMOBILE DIVISION IS NOT TAKING THE TAKATA RECALL SERIOUSLY. DOES THERE HAVE TO BE ANOTHER DEATH FROM THE MALFUNCTIONING AIR BAG INFLATOR BEFORE THIS PROBLEM IS FIXED? CAN THE NHTSA ASSIST ME TO GET THIS RECALL ACCOMPLISHED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926042November 14, 2016
STEERING
CAR IS 4.5 YEARS OLD, TROUBLE FREE. DROVE CAR AT NOON, NO PROBLEM. LEFT WORK AT NIGHT WITH TEMP 8C AND CAR STARTED. COMPUTER SHOWED POWER STEERING FAILURE, AND POWER STEERING WAS NOT WORKING. STOPPED CAR AND RESTARTED IT. PS THEN WORKED. STOPPED/RESTARTED 4-5 TIMES, NO PROBLEM. I CHECKED UNDER THE HOOD AND THERE WAS NO APPARENT PROBLEM, NO FLUID SPRAYED AROUND ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924613November 7, 2016
STEERING
TL* THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT STATED THE EPS WARNING LIGHT FLASHED, THE STEERING WHEEL WAS TIGHT AND THERE WAS A LOSS OF POWER STEERING. THE CONTACT WAS IN THE PROCESS OF EXITING A ROADWAY AND WAS ABLE TO PULL INTO A PARKING LOT TO TURN OFF THE VEHICLE AND RESTARTED THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918538October 24, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916329October 16, 2016
AIR BAGS
TAKATA RECALL. RECEIVED NOTICE IN MARCH 2016 THAT MY VEHICLE IS PART OF THE TAKATA AIRBAG RECALL. I HAVE CONTACTED MY SERVICING DEALER MONTHLY SINCE THEN TO SCHEDULE AN APPOINTMENT FOR REPLACEMENT, BUT AM CONTINUALLY TOLD THAT THE REPLACEMENT FOR MY VEHICLE IS NOT YET AVAILABLE, AND THEY DO NOT KNOW WHEN IT WILL BE AVAILABLE. IT IS NOW OCTOBER 16 - 7 MONTHS AFTER I RECEIVED THE NOTICE. I'M DRIVING DAILY IN A CAR THAT COULD CONCEIVABLY KILL ME - EVEN IN A MINOR FRONT-END COLLISION. (YES, I KNOW - DON'T HAVE A FRONT END COLLISION. I CAN'T CONTROL EVERY DRIVER ON THE ROAD). I CAN'T TRADE IT IN, BECAUSE IT'S WORTHLESS DUE TO THE UNRESOLVED RECALL. ACURA SHOULD BUY BACK THESE CARS THAT THEY CANNOT FIX IN A TIMELY MANNER. COMPLETELY UNACCEPTABLE HANDLING OF THIS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913739October 4, 2016
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 ACURA TL. WHILE DRIVING 65 MPH THE ACCELERATOR PEDAL FAILED AND THE VEHICLE HESITATED TO RESPOND. THE VEHICLE WAS TAKEN TO A DEALER BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. UPDATED 02/21/17*LJ THE CONSUMER STATED DURING ACCELERATION, THE VEHICLE WOULD HESITATE AND JERK. LESS THAN FIVE MINUTES IN ACCESSORY MODE, THE BATTERY WOULD DIE. UPDATED 02/23/17.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911147October 3, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905161September 10, 2016
AIR BAGS
TAKATA RECALL IN MARCH 2016, I RECEIVED AN OFFICIAL RECALL NOTICE REGARDING TAKATA AIRBAG ON MY 2012 ACURA TL FROM ACURA INTERNATIONAL. THE LETTER STATED THAT THE "FIX" WOULD BE AVAILABLE SUMMER 2016. SUMMER HAS COME AND GONE WITH NO NOTIFICATION THAT PART WAS IN STOCK AT DEALERSHIP (MIKE HARVEY, BURLINGAME CA). IN THE MEANTIME, I HAVE BOUGHT A NEW CAR AND AM TRYING TO SELL MY TL. I HAVE BEEN TOLD POINT BLANK BY POTENTIAL BUYERS THAT THEY EITHER AREN'T INTERESTED OR ARE OFFERING SIGNIFICANTLY LESS THAN MY ASKING PRICE BECAUSE AIRBAG HAS NOT BEEN RESOLVED. AFTER A WEEK OF CONVERSATIONS AND RUN AROUND WITH BOTH THE DEALERSHIP AND ACURA INTERNATIONAL, I HAVE BEEN TOLD THERE IS NOTHING THAT CAN BE DONE AND THAT NO ONE HAS ANY IDEA WHEN TO ANTICIPATE THE PART BEING AVAILABLE. WHAT I WAS TOLD (AS A SIDEBAR BY ACURA SERVICE DEPARTMENT) WAS THE AIRBAG IN QUESTION IS ACTUALLY THE DRIVER SIDE AIRBAG AND IT COULD POSE A RISK UNTIL FIXED THAT SHOULD BE MENTIONED UPON SELLING THE VEHICLE. AT THIS POINT, IT IS 6 MONTHS PAST THE ORIGINAL DATE OF NOTIFICATION OF THE RECALL. I AM ESSENTIALLY BEING PREVENTED FROM SELLING MY CAR AT A FAIR AND REASONABLE PRICE BECAUSE ACURA CANNOT FIX THE PROBLEM AND I NOW HAVE TO QUESTION THE SAFETY OF DRIVING THE VEHICLE IN LIGHT OF THE INFORMATION THE SERVICE DEPARTMENT INADVERTENTLY SHARED WITH ME. BOTTOM LINE, I JUST WANT ACURA TO RESOLVE THEIR PROBLEM IN A TIMELY MANNER (WHATEVER THAT IS 6 MONTHS LATER) SO I CAN PROCEED AND SELL MY CAR. I HAVE ALREADY PURCHASED A NEW CAR AND DON'T REALLY WANT 2 CARS TO BE DEALING WITH. ANYTHING YOU CAN FIND OUT AND RESOLVE WOULD BE GREATLY APPRECIATED. PLEASE CONTACT ME IF YOU NEED FURTHER INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898501August 25, 2016
AIR BAGS
I RECEIVED A RECALL NOTICE BACK IN MARCH ABOUT DEFECTIVE AIRBAGS. I HAVE SINCE BEEN TRYING TO GET THE PROBLEM RESOLVED BUT THE DEALER CONTINUES TO SAY THEY DON'T HAVE THE PART. I'M CURRENTLY PREGNANT WITH A 3 YEAR OLD AND WE ARE RIDING AROUND IN A CAR WITH A RECALL NOTICE THAT SAYS I COULD POTENTIALLY DIE IF THE AIRBAGS INFLATE. I WAS TOLD BACK IN MARCH THAT ACURA WOULD POSSIBLY PAY FOR US A RENTAL BUT THE CHANCE THAT MY CAR WAS AFFECTED WAS LOW. I'M JUST SURPRISED AND FRUSTRATED THAT THIS ISSUE HASN'T BEEN RESOLVED AND IT'S GOING ON 6 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897619August 22, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896555August 17, 2016
AIR BAGS
TAKATA RECALL. I REPORTED NOTIFICATION OF THE RECALL TO MY DEALER, OPEN ROAD ACURA, EAST BRUNSWICK, IN MARCH 2016. PART WASN'T ORDERED UNTIL MAY 20, 2016. I CALL THE DEALER EVERY 2-3 WEEKS, AND HAVE BEEN TOLD THE AIRBAGS HAVE NOT BEEN RECEIVED YET, 90 DAYS LATER. PLEASE NOTE THAT I HAVE MOVED SINCE RECEIVING THE RECALL NOTICE FROM 17 MILLBURN CT, OLD BRIDGE, 08857 TO 14 SAHALEE DR., MONROE, 08831.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896653August 17, 2016
AIR BAGS
TAKATA RECALL IN JUNE 2016 I RECEIVED A RECALL NOTICE FROM ACURA REGARDING THE ABOVE VEHICLE. EACH MONTH I HAVE CALLED ABOUT THE AIR BAG RECALL AND I HAVE BEEN INFORMED THAT THE RECALL REPLACEMENT PARTS ARE NOT AVAILABLE. WHY ARE THEY DRAGGING THEIR FEET ON A POTENTIAL DEADLY AND LIBELOUS DEFECT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896246August 16, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V61000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894757August 10, 2016
AIR BAGS
TAKATA RECALL IN MARCH OF 2016 I RECEIVED NOTICE OF THIS RECALL ON MY VEHICLE. THE NOTICE INDICATED THAT PARTS FOR THE RECALL WOULD BE AVAILABLE IN SUMMER OF THIS YEAR. AS IT IS NOW AUGUST 10, 2016 AND I HAVE HAD RECEIVED NO FURTHER COMMUNICATION, I CALLED THE MANUFACTURER FOR AN UPDATE. I WAS TOLD THAT PARTS ARE STILL NOT AVAILABLE AND THAT THEY ARE ANTICIPATED IN PARTS TO BE AVAILABLE IN SEPTEMBER - NO FIRM DATE. ALL THE PASSENGERS IN MY VEHICLE ARE AT RISK OF SERIOUS INJURY OR DEATH DUE TO THIS FAULTY PRODUCT AND WILL REMAIN SO UNTIL THIS ISSUE IS CORRECTED. FIVE MONTHS OF NO UPDATE AND NO CORRECTION TO THE ISSUE IS UNACCEPTABLE. I HOLD THE US GOVERNMENT AND ACURA RESPONSIBLE FOR THE DELAYS IN CORRECTING THIS DANGEROUS, UNSAFE CONDITION AND ANY AND ALL DAMAGES, LIABILITIES AND CLAIMS THAT MAY ARISE FROM THIS UNACCEPTABLE DELAY. A COPY OF THIS COMMUNIQUE IS BEING PROVIDED TO MY ATTORNEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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