Acura RDX Complaints (2020)

351 consumer complaints on file.

#11631342December 18, 2024
STRUCTURE:BODY
Spontaneous rear window shattering twice. Danger to the driver and passengers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631535December 18, 2024
ELECTRICAL SYSTEM
Alarm kept going off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631261December 17, 2024
VISIBILITY/WIPER
My vehicle was parked overnight and when I went to go to work this morning, I found my rear window glass shattered. There is evidence of vandalism for all my doors were locked, and everything was present inside as well as no form of any external impact before I park inside the garage or nothing falls from the ceiling. It is a common problem known for the third generation Acura RDX, where the rear class window spontaneously shatters. This is definitely a safety hazard for it can happen when driving on the road and diminishing rear window visibility.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631011December 16, 2024
VISIBILITY/WIPER, UNKNOWN OR OTHER
Panoramic sunroof. Makes loud popping noises while going over uneven terrain such as speedbumps. I fear that this could result in breakage of the sunroof glass causing serious safety concerns to myself or other passengers. It would also make the vehicle susceptible to the elements.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630716December 14, 2024
UNKNOWN OR OTHER
Upon opening rear hatch I noticed glass falling into trunk area, when closing hatch the window was shattered with no entry sign of foreign object. No branches, rocks or other foreign objects in parking space or around vehicle. Was parked in private home lot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630455December 12, 2024
VISIBILITY/WIPER
The rear window exploded it is said to be a defroster on the rear windshield. And no While I was parked when I watched the glass exploded if I was driving the exploded could have shocked me and glass shatters feel inside the car that could potential cause cuts, Acura and private company’s have acknowledge the problem. Yes when it was replaced, there suggestion was the bring down the windows while warming up the car so that the glass temperature won’t change as fast. No worry just exploded
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630253December 11, 2024
VISIBILITY/WIPER
back window spontaneously burst. vehicle was stationary. I was in the vehicle while it was parked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629999December 10, 2024
VISIBILITY/WIPER
While driving my car in Albany New York on December 3 roughly about 15 minutes after starting the car and continuing onto a residential road the back window, spontaneously shattered without impact. The rear window defroster had been on at the time and had just cleared the frost before the drive had started. Not only did the window break a portion of the window fell into the trunk of the car and the rest of the window completely shattered into a little pieces that it was not possible to see outside of the back window. The sound of the breaking glass was so loud. It sounded as if snow was falling off the top of the car, but NO snow was present that day. The loud noise along with the lack of visibility caused issues with operating the vehicle and bringing it into a safe parking spot that was off of the road
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629562December 9, 2024
UNKNOWN OR OTHER
Closed passenger side front door and rear glass shattered. Car was not running.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629639December 9, 2024
ENGINE
Re: NHTA recall 23V-858 This particular recall has been active since 12-18-2023. I have checked with my local dealership, Scanlon Acura in Ft Myers, FL, to arrange for a repair several times. Each time I have been told that they do not have the part. On Friday, 12-6-2024, a spoke to a service representative at the dealership. He advised me that they did have the part and scheduled an appointment to replace the defective part on Monday, 12-9-2024. When I arrived at the dealership, I was told that they did not have the part. Something is not right here. I suspect that the dealership does not want to replace the part because it is time-consuming, expensive, and represents an action where they do not receive enough compensation. This recall has been active for nearly a year, and NHTSA should intervene to expedite this process in order to prevent possible car crashes and injuries.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629530December 8, 2024
UNKNOWN OR OTHER, VISIBILITY/WIPER
The rear window shattered out of no ware when driving in cold conditions and the rear defroster was on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629118December 5, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
October 30th 6pm, parked car at home and exterior lights (headlights, fog lights, rear lights) would not turn off. Car was not running. Lights finally went off when battery was completely drained. Had to jump battery to get car to dealership on October 31st. There were no previous warning lamps or messages. Dealership did a complete reinspect and were able to reproduce issue. Dealership determined that there was a leak in the sunroof. I then shared that the sunroof had been rattling and popping for a few weeks, but did not mention when dropping off for the lights since I didn't think it was related. I have spoken to Honda who states that this VIN does not have any recalls. There are known issues with the sunroofs for this year and make of car, but no recalls and the extended warranty as well as the 'certified car' warranty does not cover this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628556December 3, 2024
FUEL/PROPULSION SYSTEM
The contact owns a 2020 Acura RDX. The contact stated that while attempting to start the vehicle the vehicle failed to start as intended. The vehicle returned to normal functionality but the failure reoccurred. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to diagnose the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign 23V858000 (Fuel System, Gasoline); the VIN was included but the remedy was not yet available. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628577December 3, 2024
STRUCTURE:BODY, VISIBILITY/WIPER
My car was parked in a Garage untouched for hours I turned on remote start and came back to find my back window completely shattered. I looked inside the vehicle to see maybe if someone through a rock or anything but i found nothing and the way it cracked shows it came from the defroster.I have seen multiple complaints about Acura RDXs back window randomly shattering after using the rear defroster on the vehicle. I called an Acura service shop and they confirmed this is a re occurring issue but refused to compensate or assist in fixing the matter. They claimed my warranty ended or there is no recalls for my vehicle but this is a known issues with Acura RDXs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628271December 2, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2020 Acura RDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628354December 2, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2020 Acura RDX. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that several dealers were contacted, and the contact was informed that parts were no longer available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628433December 2, 2024
VISIBILITY/WIPER
The rear windshield shattered when the car was parked in the driveway and warming up/ using the defroster.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628007November 29, 2024
VISIBILITY/WIPER
I had remote started my car 10 minutes before I was going to get in since it was 30 degrees Fahrenheit outside. When I got out to my car, I sat down in the driver's seat, and after I shut my door, my rear window shattered. There is some sort of issue with the rear defrosting system, there are no other explanations for why this happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627404November 26, 2024
STRUCTURE:BODY
The rear window spontaneously shattered while parked. I cut my hand when cleaning up the glass.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11626986November 23, 2024
UNKNOWN OR OTHER
The “heads up display” on the windshield that shows the vehicle speed becomes blurry. This is a safety issue because a person can believe he is going a speed that is incorrect. This is particularly troubling when the vehicle is traveling at a much faster speed than appears on the windshield. In the past there was an incident where my vehicle was traveling 10 mph faster than I thought because of the blurred heads up display image. Acura/Honda is aware this is an issue (service bulletin 20-046) but has not taken action to correct the safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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