Acura RDX Complaints (2021)

118 consumer complaints on file.

#11666634June 12, 2025
ELECTRICAL SYSTEM
AcuraLink App was used to attempt to remote start car while at a store, however, the app reported a failed notification and car was never started through the app and only turned on manually. Two hours later, when at home, the car remote started suddenly with no prompt while it was inside of a closed garage. Our dog heard the car go off and alerted us. Had he not heard it, the car would have been running in a closed garage putting us at risk for carbon monoxide poisoning. I have done no other reporting, but I did look this up and found threads online about the same issue and was recommended to report here. There were no other warnings or messages to say that the car turned on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665825June 9, 2025
VEHICLE SPEED CONTROL, ENGINE, UNKNOWN OR OTHER
Drove into parking lot and as I was pulling into the parking spot next to the building, the vehicle started to surge forward as if I had my foot on the gas instead of the brake. The sudden surge caused the vehicle to plow into a brick building causing about $10K damage to the vehicle and $5K to the building. This was not the first time this sudden surging occurred. It happened at least 3 times previously, and one time since. Fortunately, the other occurrences did not lead to any damages, but just some anxious moments. I took the vehicle to the dealership to get checked out after the last occurrence, but they said they couldn't duplicate it. I thought it might be some sort of "unknown" problem, until I started reading on Facebook and other internet websites of other people having the same scary "surging" engine issues. I believe there's more to it now, and an investigation is warranted.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11664195June 1, 2025
SERVICE BRAKES, ENGINE
I have a 2021 Acura RDX A-spec AW and ever since I had a brakes problem, when applying brakes will not take break promptly kept slipping like going I address this to the dealer numerous time and what they said is that they haven’t had a recall in order to know what really the problem is I think is due to my calipers and probably rotors, but I think is the cut for defect on these 2021 Acura RDX . Also my engine been leaking oil from the top rear side and rear the valve cover this need to be addressed and I have made a complaint to Acura Honda The Corp. and they said they haven’t been a recall for this. Also, I would like someone to look at this matter break And engine problem due to a leak that could cost a fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659951May 9, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
It was raining and I was sat at a stop light. The brakes started to slip a little no matter how much I pressed then all of a sudden the entire car started shutting down. Engine, Transmission, Power Steering, Lane Keep Assist, Collision warning, all the lights started flashing. The car was put into Limp mode.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654551April 14, 2025
AIR BAGS
The contact owns a 2021 Acura RDX. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653202April 7, 2025
EXTERIOR LIGHTING, ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM, STRUCTURE
The contact owns a 2021 Acura RDX. The contact stated that while operating the vehicle, the front headlights and instrument panel lights started blinking off and on. The vehicle was later towed to the local dealer, who diagnosed the vehicle and determined that the body control module had malfunctioned due to water intrusion from the moon roof seals. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646812March 6, 2025
STRUCTURE:BODY
Panoramic sunroof pops under stress Acura TSB 23-004
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643177February 17, 2025
AIR BAGS, SEAT BELTS
I have been trying to get my vehicle repaired for over a year in response to recall number 24V-064 with no success. The vehicle manufacturer is not providing the required parts to the dealership to address this recall from early 2024. I think additional action needs to be taken against the manufacturer to drive improved behaviour to address safety recall issues in a timely manner
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639766January 30, 2025
ENGINE, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While accelerating off the entrance ramp onto the highway, The engine randomly slows down automatically…the car reduced speed drastically without applying brakes and without cars around me or in front of me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639629January 30, 2025
SERVICE BRAKES
The front brakes and possibly the rear as well judder when applied at moderate and higher speeds. The sensation is disconcerting as though the brakes are prematurely failing. Malfunctioning brakes are obviously a safety issue. This is an ongoing problem and shouldn't be happening on a gently used, well maintained vehicle. It has been happening consistently and worsening for at least the past year. It is very reproducible but when I contacted the closest Acura dealer, they denied any known issues affecting this vehicle. No warning lamps or other errors were set but I doubt this issue is monitored by the vehicle's sensors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639203January 28, 2025
UNKNOWN OR OTHER
Rear window shattered without any certain impact due to a manufactured known defect. While I was driving the window shattered and all glass when flying every where. I contacted the dealer and the Acura corporate and they don’t want to know anything about it. I have my car sitting in my parking g lot because I don’t have $1000 to pay to replace my rear window. Right now there is a class action lawsuit to Acura due to this issue but nobody is taking responsibility for this incident. I will appreciate if you can look into this because it is very dangerous and it can cause a big accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637752January 22, 2025
SERVICE BRAKES
On July 21st, 2024, the electronic parking brake on our 2021 Acura RDX seized and would not release. The vehicle had not sustained any damage and only had 63,270 miles on the odometer. The vehicle was in the garage but the brake seizure rendered the otherwise functioning vehicle unusable. The vehicle is available for inspection. There was nothing to indicate a problem prior to failure on the 21st. An Acura dealer replaced the gear unit motor that actuates the parking brake but the brake did not disengage as per the repair invoice attached. It was determined the parking brake switch circuit connection did not match specs and the parking brake switch was replaced. The parking brake worked at the time we retrieved the vehicle from the dealership but currently do not engage the brake as we are unsure if this will fail again. This issue put us and owners of like vehicles in danger due to the fact that a simple switch malfunction seizes the rear brakes of the car. Fortunately the vehicle was in our garage at the time but if failure occurs at speed, rear locked brake(s) could no doubt lead to a serious crash. At best, a parked disabled vehicle leads to very costly inconvenience as it did for us. Whether a failed switch or a poor connection my concern is the problem replicates while in motion while driving and losing control of the vehicle. From internet searches it appears failed switches are a growing problem with Honda vehicles equipped with electronic parking brakes. There exists no override ability to disengage the parking brake apart from the electronic switch. Again, an otherwise functioning vehicle can be disabled as the rear wheel(s) are seized.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635833January 14, 2025
AIR BAGS
The contact owns a 2021 Acura RDX. The contact received notification of NHTSA Campaign Number: 24V064000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635432January 11, 2025
SEATS, SEAT BELTS
Complaint about failure to execute recall and lack of solutions from the official dealer I, [XXX] , owner of a 2021 Acura RDX, VIN: [XXX] , am filing a complaint regarding the inadequate execution of a recall and the lack of solutions from the official dealer. What component or system failed or malfunctioned? The issue concerns the seat weight sensor, which is supposed to be replaced as part of the recall. How was your safety or the safety of others put at risk? Due to the malfunction of the mentioned component, the safety of passengers could be compromised, especially in the case of an emergency, where this component plays an important role in the safety system. Has the problem been reproduced or confirmed by a dealer or independent service center? The official dealer confirmed the need for the recall, but refuses to perform the replacement, citing the unavailability of necessary parts and offering no alternative solutions. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle was registered for the recall, but a specific inspection by the manufacturer has not taken place. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure? At the time of contacting the dealer, there were no prior warning lamps or messages, but the situation requires immediate attention. Description of the incident and cause: Despite the recall being in place and the notification for the required repairs, the official dealer refuses to take the necessary action, citing the lack of parts, and does not offer any alternative solutions or specific timelines. This situation creates uncertainty and poses a potential safety risk. I kindly ask for prompt action to resolve this issue and ensure the recall is executed as soon as possible. Sincerely, [XXX] Contact information [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630581December 13, 2024
VISIBILITY/WIPER
I shut my driver door and my rear window shattered. I’ve called the dealer and they said this happens a lot. Our neighbor across the street also had this happen to them last week. The car was not even on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630484December 12, 2024
SERVICE BRAKES
I bought this car from a Honda dealership 1 month ago and my brakes are squeaking very loud when reversing my car. It happens every morning and is very frustrating. I would like this fixed for it being such an expensive car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630198December 11, 2024
VISIBILITY
The contact owns a 2021 Acura RDX. The contact stated that while attempting to open the trunk, the rear window glass shattered. No warning lights were illuminated. The local dealer was contacted, and the contact was informed that the shattered glass was not covered under warranty and suggested that a local glass specialist be contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623495November 4, 2024
AIR BAGS
The contact owns a 2021 Acura RDX. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616293September 24, 2024
SEATS, ELECTRICAL SYSTEM
Acura RDX 2021.Faulty seat weight sensor front passenger seat. My wife is petite, [XXX] " and weighs [XXX]. When she sits in front passenger seat, at times, the seat weight sensor doesn't register that she's sitting in the seat and the air bag is not engaged. intermittently, the SRS light illuminates but many times it doesn't. I've taken the vehicle into the dealer (Chevy Chase Acura, Bethesda, MD) and they say there is nothing they can do when the SRS light is not on. I've brought the vehicle into the dealership several times. They say that parts are limited and not generally available and are expedited only when the SRS light is illuminated. I've called and spoken with American Honda Customer service and they refuse to help stating the same thing the dealer says. But this is definitely a safety issue. NHSTA Recall # 24V-064. Service Bulletin # 24-015. Please help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616244September 24, 2024
VISIBILITY/WIPER
Windshield washer pump has failed due to washer nozzles being clogged. Washer pump replaced, but still will not work as the nozzles are clogged. Nozzles are on back order, so therefore unable to clean windshield while driving. No idea when the nozzles will be in stock as this item is on critical back-order.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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