Acura RDX Complaints (2015)

416 consumer complaints on file.

#11497065December 12, 2022
EXTERIOR LIGHTING
At approximately 65-68K miles, my low beam headlights started becoming very dim. My car now has approximately 78K miles and I cannot drive at night without using my high beams. The low beams are so dim that unless I am on a lighted street or another car is riding beside me, I simply cannot see. I've replaced the bulbs and had the headlight housing cleaned to no avail. The local Acura dealer maintenance told me that Acura is aware of this problem but has not done anything to fix it because the cars are considered "old". He said it was a problem with the mirror that reflects the low beam lights outward that is getting burned out. The only fix he suggested was replacing the whole assembly which was thousands of dollars.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496975December 11, 2022
EXTERIOR LIGHTING
The low beam headlights are dimming and the bulb replacements or headlight cleaning aren't helping at all. It's dim to the point where the road lines are barely visible in the dark with the headlights on. I've read online that RDX 2013-2015 models have similar low beam headlight issues due to the defect in the headlight housing's reflectors. I believe this is the case for my car and this is a safety issue that the manufacturer (Acura) should be addressing. My car is available for inspections, if needed. I have not been to the dealer yet, but I can get them to verify it, if needed. My vehicle has not been inspected by the manufacturer, police, insurance or others. There is no warning lamps, messages or other symptoms. The lights have been gradually dimming over the past several years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496726December 9, 2022
EXTERIOR LIGHTING, VISIBILITY/WIPER
Low beam headlights very dim/unusable. My wife came very close to having what could have been a fatal accident on Dec. 8, 2022. We have replaced bulbs with original and higher intensity LED with no improvement. There are hundreds of people complaining about this same issue, one only needs to do a google search or visit one of the multiple Acura forums to validate the need for a recall!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496170December 5, 2022
EXTERIOR LIGHTING
Low beam headlamps very dim and no longer provide visualization of the road. Per online forums, this is a known issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495777December 2, 2022
EXTERIOR LIGHTING
The low beam headlights are not bright enough to see under normal night driving need to use high beams which is not safe
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495398November 29, 2022
EXTERIOR LIGHTING
The headlights have gradually become so dim you can’t even see at night time. It is extremely dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494493November 21, 2022
EXTERIOR LIGHTING
Low beam lights lost their brightness, lenses have been polished even though that wasn’t the reason the lights are dim. Dealer looked at the problem and offered to replace the head light assembly for $2,000 plus. It’s very difficult to see the road ahead at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493500November 14, 2022
EXTERIOR LIGHTING
The headlight bulb was recently replaced and the driver side headlight it still dim. My mechanic thinks there is an issue with the lense in front of the bulb. I see online that some 2015 Acuras have been recalled for headlight issues. This recall needs to be expanded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493514November 14, 2022
EXTERIOR LIGHTING
Low beam headlights unacceptably dim/dangerous. Despite a significant amount of discussions about this issue on the internet, I spoke with service department McGrath Acura in Morton Grove Illinois and they denied being aware of the issue. Have just ordered aftermarket replacement headlight assemblies for approximately $710.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493281November 12, 2022
EXTERIOR LIGHTING
The headlights are extremely dim resulting in poor visibility while driving at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492857November 9, 2022
VISIBILITY/WIPER, EXTERIOR LIGHTING
Headlights remain dim even with new bulbs and cleaning the lens covers. They are so dim, it is a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492013November 2, 2022
EXTERIOR LIGHTING
My wife and i have noticed the low beams on my RDX are extremely low, they barely light up the road. we are concerned this could be a safety hazard. i took the car to the dealership today and they confirmed "the bulbs do not project light properly. Headlight assemblies will need to be replaced" They charged me $74.50 to tell me this, and quoted me $2500 to replace the headlight assemblies. i have noticed a lot of other RDX owners concerned about this issue on the internet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491601October 31, 2022
EXTERIOR LIGHTING
The headlights on our Acura have grown dangerously dim. The process happened gradually over the last few years. It is nearly impossible to see at night unless the high beams are on. The dealer advised that this is a problem for our model, but that no factory recall has been initiated by Acura. We have replaced the headlights, which did not help much at all and are now in the process of replacing the expensive headlight assembly system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491700October 31, 2022
EXTERIOR LIGHTING
Both headlights are very dim making it unsafe to drive at night. I replaced the bulbs twice, but they are still too dim. Need to replace both assemblies.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491470October 30, 2022
EXTERIOR LIGHTING
After purchasing the car in 2018 I noticed the low beam headlights were dimmer than other vehicles I've owned but gradually, they have gotten much, much worse. I have to drive with high beams on at night or I can barely see the road in front of me. Without the high beams engaged, visibility is limited to maybe 5-10 feet in front of the vehicle with virtually no visibility to the sides of the road. I will not drive this car in the rain at night as it is even more dangerous. When I had this vehicle serviced at the dealership, I asked about the lights but was told the fix was to replace the entire light housing for both at total cost of around $2000. It has become so bad that I may have to have the light housings replaced but I feel that this issue needs to be addressed by Acura as it directly affects being able to operate the car safely at night. This is my second Acura and I'm very disappointed, especially since the problem began when I first purchased the car which was only 3 years old at the time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490178October 20, 2022
EXTERIOR LIGHTING
The low beams are nearly impossible to see with while driving at night. Have heard countless other people complaining of same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488982October 12, 2022
EXTERIOR LIGHTING
Purchased vehicle around 9/2017 and noted low headlights were not bright. I used high beam more than with other vehicles I have driven. I requested the Acura Service Dept to look at them and they changed the bulbs out. This did not help. I was still using my high beams. I requested again for them to look at the lights and Acura told me I would have to replace. I have been driving with high beams on ever since. Now it is at the point I am going to have to pay over 2,000 that they quoted me to get new headlamps. My vehicle was at 30,000 miles at purchase and now about 90,000. I am at the point I have not drove the car at night in the last few years. I did research and found this issue is common. This is a safety issue for this type of car and a recall should be done! I found your website and now making this complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487751October 3, 2022
EXTERIOR LIGHTING
FOR MANY YEARS NOW I HAVE WONDERED WHY MY HEADLIGHTS WERE DANGEROUSLY DIM TO THE POINT THE LIGHTS WOULD ONLY LIGHT UP ABOUT 15-20 FEET AHEAD. WHILE DRIVING AT NIGHT IN THE RAIN IS ALMOST IMPOSSIBLE. THERE ARE MANY WRITE UPS ABOUT THIS ISSUE FROM MANY OTHERS. THEY ALSO CLAIM TO HAVE THIS CORRECTED YOU NEED TO REPLACE THE ENTIRE HEADLIGHT ASSEMBLY COSTING OVER $2000 FROM THE DEALER OR LESS THAN $1000 IF YOU DO IT YOURSELF. IF YOU KNOW HOW. THIS IS DANGEROUS AND SHOULD BE A MANUFACTURER RECALL TO CORRECT THIS ISSUE AS IT IS A DEFECT OF THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486158September 24, 2022
EXTERIOR LIGHTING
The headlights are very dim. It doesn’t happy in one day, it’s a gradual process to get worse by the day. It’s so dangerous to drive at night. Replacing bulb, cleaning do not help. It’s the whole fixture and cost so much to replace. Dealer said $1000 each. Should be recalled to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485857September 22, 2022
EXTERIOR LIGHTING
I purchased my 2015 Acura RDX in February 2022. You obviously don't test drive vehicles at night so I was unaware of the EXTREMELY dim headlights until a week later. I drove to the store and it was dark when I was done. As I started driving home I noticed it didn't look like my headlights were on. I had no choice but to turn the high beams on and continue home. The next day, I immediately contacted the dealership I bought my Acura from and was told my warranty doesn't cover headlights. I have had no choice on multiple occasions to drive at night. I have come an inch away from hitting a pedestrian walking with a toddler, running into a ditch and almost running off the road into a stop sign. I contacted Acura and was told there is no recall on the RDX but there is one on the RLX for the exact same issue. Why haven't the RDX's been recalled yet when they are having the SAME major headlight issues also? This is a massive safety issue. It is going to cost me over a thousand dollars to fix the issue and I've only had the vehicle for 7 months. I don't have that kind of money. I am a cashier for god sakes. I feel the ONLY way for Acura to issue a recall is for someone to get seriously hurt or even killed. Had I known about this major safety issue, I would of NEVER purchased it. Acura needs to be held accountable for this. It's NOT a wear and tear issue. It's the aluminum film on the headlight inner reflector.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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