Acura RDX Complaints (2015)

416 consumer complaints on file.

#11537802August 10, 2023
EXTERIOR LIGHTING
low beam headlights are extremely dim. It is not possible to drive at night on any roads that are dark. Replaced the light bulbs, had it polished, nothing works.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536978August 7, 2023
EXTERIOR LIGHTING
The headlights of the RDX have grown very dim. In 2022, to pass inspection, the mechanics had us change the lamps. While they passed us for inspection, I noticed very little difference in light output. This weekend I nearly hit an under-lit bicyclist, while battling head-on lights in a bit of drizzle. In these conditions the forward light from the RDX headlights is non existent, leaving the driver to discern the glare and shadows. Really the light output is unsafe in any conditions even pure darkness. The reported cause is the deterioration of internal reflectors due manufacturing flaws. While I can no longer drive the vehicle without putting replacement lights on it, I will happy to send my old headlights to NHTSA so they can dissect and see the manufacturing flaw. Hopefully then, a recall can be made. Please let me know where to send them!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532930July 18, 2023
EXTERIOR LIGHTING
Front Headlights are very dim, making it impossible to use without using the brights. Bulbs have been replaced to high intensity, and it still does not help. According to my mechanic and on-line forums, the problem is the reflective material inside the headlight assembly. Other models of Acura's have been recalled for this, but not the above model. It is getting very dangerous to drive and we do not want to spend the money for two new headlight assemblies when this is a defect in manaufactoring
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533079July 18, 2023
EXTERIOR LIGHTING
The headlight housing is insufficiently opperating and is losing power and not providing safe lighting - it is exceedingly unsafe. this is a common issue among 2015 RDX when doing a search
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532708July 17, 2023
EXTERIOR LIGHTING
headlights are so dim after almost 100k miles. I replaced headlights and they’re still dim. so dim i can’t drive my car at night. went to the dealership and they said others have complained w this issue but no recalls yet. they have to change the entire bulb which would be over $2000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531066July 8, 2023
EXTERIOR LIGHTING
Since 2020 the headlights on my car have gotten dimmer, to the point that it does not even look like they are on or illuminate anything at night. If I have to drive when it’s dark I have to rely on my high beams when it’s safe to use them on the road. I have changed lightbulbs and cleaned the exterior of the headlights as suggested by dealership with no change. The only remaining option I was told was to pay to replace the headlight setup/pieces for $800-$1000 each. When I have had my headlights inspected I am told there is no recall for this issue, but every person has noted that they are extremely dim and it is a common problem with my model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530282July 4, 2023
EXTERIOR LIGHTING
Low beam headlights do not provide enough light for night driving. Just purchased a used Acura RDX with 100k miles for my daughter and I do not feel that it's safe to let her drive after dark. This appears to be a known issue with the RDX ranging 2013-2015 and I'm surprised to see there have been 0 recalls for this obvious safety issue. Hope this writeup is the one that tips the scales to force a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530048July 3, 2023
EXTERIOR LIGHTING
Low Beam headlight is extremely dim. You can't even tell they are on in pitch darkness. This may be due to the reflector housing deteriorating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528621June 23, 2023
EXTERIOR LIGHTING
Headlights do not reflect more than 3 feet. The headlights “pass” inspection but provide no use.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527017June 14, 2023
EXTERIOR LIGHTING
The headlights are very dim. The bulbs have been replaced and still are dim. This isn't due to oxidation on the headlight cover they are clear. Based on similar reports it seems to be a component in the low beam assembly that oxidizes the reflector and as a result replacement bulbs don't fix the issue. The problem keeps getting worse to the point that the headlights are almost useless for seeing where you are going. The actual part appears to cost about $60 but Acura won't replace that they will only replace the entire headlight assembly which cost about $700 each.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526065June 8, 2023
EXTERIOR LIGHTING, VISIBILITY/WIPER
Headlights are dim. Visibility is very low. Acura acknowledges issue but says customer has to replace whole headlight system at a cost of approximately $2000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525257June 4, 2023
EXTERIOR LIGHTING
Low beams have dimmed to an unsafe level due to oxidation of the reflector. Replacement of bulbs with the brightest option made little difference. Dealership acknowledged it is a common problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525266June 4, 2023
EXTERIOR LIGHTING
Low beam headlights have become dim to the point where they offer no visibility. This has been a progressive decline in the low beam lights. I now use high beams as much as possible for safe travel. This is a problem experienced by many Acura owners with no help from Acura except to offer a costly replacement of headlight assemblies.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524714May 31, 2023
EXTERIOR LIGHTING
The daytime running light is dangerously dim on one side. Changing the headlight doesn't fix the issue. The housing is defective it's failing to reflect the light outward causing dangerous visibility issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521538May 11, 2023
EXTERIOR LIGHTING
The low beam lights have completely degraded making the car basically inoperable at night. It has been gradual but is now at the point where I am constantly being flashed by other drivers to put on my lights even though they are on. The daytime running lights are brighter! The output from the low beams has been so poor that I have to rely on street lights as well as the headlights of other cars when on the highway. Now I HAVE to use my high beams to operate my car at night and early morning. It is horrific to drive in fog and snow as high beam use is impossible. I have replaced the bulbs, had headlight restoration and replaced the halogen with LED. NOTHING makes a difference. I will not allow my teenagers to drive the car at night and I will not buy another Acura. Through internet research, I have found many other owners of the 2015 RDX with the same experience.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520812May 7, 2023
EXTERIOR LIGHTING
Low Beam headlights have degraded to the point of being unable to see the road and have to use high beams to drive at night.I have replaced the low beam bulbs with no improvement .The problem seems to be the low beam bulb capsules that the bulbs are in that have some type of reflective coating that has deteriorated.I see Acura has recalled the 2015 model RLX for this same problem. I have searched online and there are many posts about this headlight problem with the 2015 RDX .There has to be a recall on the RDX also as these vehicles are unsafe !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518222April 21, 2023
EXTERIOR LIGHTING
We have been having issues with very dim headlights in our vehicle that has presented numerous safety issues. From our research this seems to be a global problem with these headlights and something needs to be done about it. It is not safe for us or those around us to have to drive with our dim lights or with our high beams on to compensate. We have also filed into a class action lawsuit for resolution to this issue as stated below this is why we are contacting you. Thanks for your assistance with this matter. You previously contacted us about dim headlights in your Acura RDX. Thank you for contributing to our investigation. Our law firm is continuing our investigation of the defect and potential class action claims. Because dim headlights present a significant safety issue for drivers and pedestrians, we suggest that you may want to submit a safety complaint to the National Highway Traffic Safety Administration at https://www.nhtsa.gov/report-a-safety-problem#index, if you have not done so already. Doing so will help create a record of safety complaints about this issue, and help ensure that Acura is aware of the scope of the problem. We will keep you apprised of any significant developments in our efforts to achieve a resolution for consumers. Should you have any questions, please feel free to contact us. [XXX] LLP [XXX] Direct: [XXX] Fax: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518184April 21, 2023
EXTERIOR LIGHTING
Main head lights are not giving enough brightness to see the road. Visibility while driving during night is very hard and can’t see clearly an object which is at 5 to 6 feet distance also. It’s a 2015 Acura RDX AWD base and there are many complaints online in different forums also about head light visibility issue. I gone to Acura dealer but their suggestion is to cleanup external plastic headlight cover and change lights which is not resolving the issue. Head light brightness is detoriating day by day. Please take action appropriately as there are many 2015 Acura RDX with the same issue and without proper head light brightness leads to improper driving which leads to accidents and it’s a safety related issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518207April 21, 2023
EXTERIOR LIGHTING
Around 80,000 miles my headlights seemed to have become quite dim. I have changed out the head lightbulbs twice, 2nd time to the brightess bulbs available to buy. No change in brightness. I bought a kit to clean the outer surface lens still no change in brightness . They headlights are so dangerously dim it doesn’t look like I have headlights on. Also anyone who gets in the car with me always says “you need to turn your headlights on” & I say “ they are on! “ Basically I have to drive around with my brights on in order to see at night and my brights look like everybody else’s regular headlights when I’m next to other cars . I took my car to the Gillman Acura dealership in Houston where I purchased my car to have them look at the lights and they told me that the lens cover is degraded and cloudy over the lightbulbs and the whole headlamp would need to be replaced. I was told the light lens has degraded and become cloudy because of the sun light reflecting into my headlights and also because of sun reflecting off of buildings into my headlights where I park for long periods of time, to which I replied” I park in the garage and where I work, there’s no reflection coming off of the building! I’ve had many cars throughout my life and this is has never happened before ….they told me it would cost $2200 to replace both of them ! I recently decided to look online to see if other people were having this problem and I read where many people have complained of the same problem with their 2015 RDX ! Also, I found out that there was a previous recall on the 2014-2015 RLX because of the same issue! Which states HID is getting around 100,000 miles because of the reflector or Fresnel lens degrading because of aluminum film glued to headlight inner reflector. I hope there is a recall issued for my model of car too to it sounds like the same exact problem and & $2,200 to fix them is more than I can afford currently! Thank You
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517694April 18, 2023
EXTERIOR LIGHTING
The headlights on this vehicle are defective. They do not project light and over time deteriorated to a point where you cannot see when driving in the dark. NOTE, this is not a result of the bulb as we went to great expense to twice change it out with new bulbs. The first time we used an OEM new bulb matched what was originally installed with no improvement. After that, we tried a newer style LED bulb with about a 10% improvement but we still could not see to drive at night. After extensive online research, we found a significant group of posts of many people having the exact same problem. And then we learned what the actual problem was. The lens coating, that reflects and focuses the light from the bulb was defective and failed, thus changing the bulb to a new one had no positive results. After contacting Acura as I know many others did from reading online, they still refused to take responsibility for the defect. Our only solution was to replace both lighting assemblies with brand new, non-OEM ones at significant expense. Adding up the cost of new bulbs, labor, new light housings, and more labor, we had over $1,000 of costs involved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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