Volvo XC90 Complaints (2005)

223 consumer complaints on file.

#10343465July 15, 2010
ENGINE AND ENGINE COOLING:ENGINE
VOLVO XC90 2005 V8 - COUNTER BALANCE SHAFT FAILURE LEADING TO TOTAL ENGINE FAILURE AND REQUIRING ENGINE REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341911July 7, 2010
POWER TRAIN:MANUAL TRANSMISSION
TRANSMISSION FAILURE OF VOLVO XC90 T6. KNOWN PROBLEM THAT THE TRANSMISSION IN THIS CAR IS BAD. LEFT STRANDED IN THE MIDDLE OF AN INTERSECTION AND WAS ALMOST REAR-ENDED! "TRANSMISSION SERVICE URGENT" LIGHT CAME ON AND TOOK TO BE CHECKED OUT. WAS TOLD COULDN'T FIND PROBLEM AND REPLACED FLUID. TO NO AVAIL AND WAS LEFT STRANDED! I HAVE FOUND COUNTLESS COMPLAINTS ONLINE FROM OTHERS WITH THIS SAME ISSUE!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10333984June 1, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2005 VOLVO XC90'S TRANSMISSION UNEXPECTEDLY FAILED DURING ACCELERATION WHILE I WAS TURNING LEFT ACROSS TRAFFIC CAUSING A SIGNIFICANT DECREASE IN POWER WHICH IN TURN REQUIRED SEVERAL CARS TO HAVE TO "SLAM" ON THEIR BRAKES TO AVOID HITTING ME. THEIR "SLAMMING" ON THE BRAKES CAUSED THE CARS BEHIND THEM TO HAVE TO BRAKE HARD TO AVOID REAR-ENDING THEM. AFTER TAKING THE SUV TO THE DEALERSHIP FOR DIAGNOSTIC CHECK AND LEARNING THAT OUR TRANSMISSION NEEDED TO BE REPLACED, I DID A SEARCH ON OUR CAR MAKE AND MODEL AND FOUND THAT I WAS NO WHERE NEAR THE FIRST PERSON TO EXPERIENCE A TERRIFYING EVENT LIKE THIS DUE TO VOLVO'S TRANSMISSION FAILURES. I FOUND PAGE AFTER PAGE OF ACCOUNTS WHERE PEOPLES CARS SUDDENLY WOULD NOT ACCELERATE AS USUAL DUE TO TRANSMISSION FAILURE. THIS IS A MAJOR SAFETY ISSUE THAT I THINK THE NTSB NEEDS TO INVESTIGATE DUE TO VOLVO'S REFUSAL TO EITHER ACKNOWLEDGE OR CORRECT THE PROBLEM. PLEASE DON'T WAIT UNTIL AN ENTIRE FAMILY IS HURT OR KILLED BEFORE TAKING ACTION. PLEASE DO NOT REPEAT THE TOYOTA MISTAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330543May 15, 2010
LATCHES/LOCKS/LINKAGES
MY 2005 VOLVO XC-90 DOES NOT AUTOMATICALLY LOCK ANY OF THE VEHICLE DOORS WHEN THE CAR IS PUT IN DRIVE AND STARTS MOVING. THIS IS A SERIOUS SAFETY DEFECT THAT I COMPLAINED ABOUT TO VOLVO, FORD AND NHTSA IN 2005. FORD MOTOR COMPANY AND VOLVO ADVERTISE THE XC-90 AS THE SAFEST VEHICLE ON THE ROAD. FORD AND VOLVO HAVE OTHER CARS BEFORE AND AFTER THE XC-90'S INTRODUCTION THAT AUTOMATICALLY LOCKS THE DOORS WHEN THE VEHICLE IS PUT IN DRIVE AND STARTS MOVING. FORD MOTOR COMPANY HAS HAD AUTOMATIC DOOR LOCKS ON MANY OF THEIR OTHER VEHICLES FOR YEARS SO THEY TRAINED US TO EXPECT IT, AND THEN THEY LEAVE THIS FEATURE OFF! I BELIEVE THIS DESIGN FLAW HAS BEEN IN EXISTENCE SINCE THE XC-90 WAS FIRST INTRODUCTION INTO THE UNITED STATES IN 2004. THIS IS UNCONSCIONABLE!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330570May 15, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2005 VOLVO XC90 T6. THE TRANSMISSION FAILED ON THE HIGHWAY TODAY,AND I WAS NEARLY REAR ENDED WITH TWO SMALL CHILDREN IN THE TRUCK. THE LIGHT CAME ON NOW THAT SAID TRANSMISSION SERVICE URGENT. I COMPLAINED TO THE VOLVO DEALER 7 MONTHS AGO. THEY DID A SOFTWARE UPGRADE AND SAID ALL WAS FINE.VOLVO IS WELL AWARE OF THIS PROBLEM WITH MANY MANY 2005 XC 90 T6 VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325607April 14, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2005 VOLVO XC90 WITH ONLY 88000 MILES IS HAVING TRANSMISSION PROBLEMS JUST THIS MORNING A MESSAGE READS URGENT TRANSMISSION PROBLEM AND I RESEARCH AND NOTICE THAT MANY CUSTOMERS HAVE HAD THIS SAME PROBLEM WITH THE SAME VEHICLE MODEL AND YEAR YET VOLVO HAS NOT DONE A RECALL ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324165April 7, 2010
ENGINE AND ENGINE COOLING:ENGINE
COUNTER BALANCE BEARING FAILED AT 55,504 MILES. NON-GREASED BEARING FAILURE, CAUSED BY RUSTING, DUE TO MOISTURE BUILD UP INSIDE OF ENGINE CHAMBER. VEHICLE HAD ALL REQUIRED SERVICE DONE A VOLVO DEALERSHIPS. ENGINE WAS REPAIRED NOT REPLACED, FOR A COST OF $5000.00. REPAIR WORK WAS DONE AT VOLVO DEALERSHIP. VOLVO MECHANIC DRILLED WEEPING HOLE IN CHAMBER WHERE COUNTER BALANCE SHAFT SITS TO ALLOW WATER CAUSED BY MOISTURE BUILD UP TO ESCAPE. DRILLING WEEPING HOLE WAS PART OF A TECH BULLETIN ISSUED BY VOLVO. V8 ENGINES FOR THE XC90 PRODUCED IN 2005 DID NOT INITIALLY HAVE THIS WEEPING HOLE IN THEM. THIS DESIGN CHANGE WAS IMPLEMENTED PART WAY THROUGH THE PRODUCTION YEAR (I BELIEVE POST ENGINE #6833). LETTER WAS WRITTEN TO THE CEO OF VOLVO CARS OF N.A. LLC AND REPRESENTATIVE FROM HIS OFFICE REFUSED TO PROVIDE ANY SUPPORT, STATING THAT THE VEHICLE IN QUESTION WAS OUT OF WARRANTY AND THAT THERE WERE NO RECALLS WITH REGARDS TO THIS ISSUE. INFO PROVIDED TO VOLVO FROM SWEDESPEED.COM (SEE ODI ID #10313311), HOWEVER, THIS WAS REJECTED BY VOLVO AS A NON-VALID SOURCE OF INFORMATION (THEIR OWN CUSTOMERS!). THE REPAIR JOB TO REPLACE THE CB SHAFT AND BEARING WAS OVER 30 HOURS, NOT TO MENTION THE PARTS COST. WHAT WILL IT TAKE VOLVO TO ADMIT THERE IS A PROBLEM HERE AND ISSUE A RECALL TO REPLACE BEARINGS AND DRILL WEEPING HOLES IN THEIR 2005 XC90'S WITH V8 ENGINES? CONSIDERING THE COST THEY WILL INCUR, I'D SUGGEST THEY WILL NEED TO BE PUSHED. THE COST OF ENGINE REPAIR IS ($5,000) AND ENGINE REPLACEMENT ($15,000+). ALL BEARING FAILURES OUTSIDE OF WARRANTY ARE FALLING ON THE SHOULDERS OF THE CONSUMER. RECALLS ARE ABOUT SAFETY NOT COST TO THE MANUFACTURE. JUST BECAUSE THIS PROBLEM MAY ONLY BE LINKED TO THE 2005 V8 ENGINES DOESN'T MEAN IT IS NOT IMPORTANT ENOUGH TO BE ADDRESSED FOR NOT ONLY CONSUMER FINANCIAL PROTECTION BUT ALSO FOR SAFETY REASONS. THANKFULLY MY ENGINE DIDN'T FAIL WHILE MY FAMILY WAS DRIVING ON A BUSY INTERSTATE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323233March 31, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A VOLVO 2005 XC90 AND ONLY 58,000 MILES NEED TO REPLACE THE TRANSMISSION. I SEARCH IN THE INTERNET FOR VOLVO XC90 TRANSMISSION AND IT SEEMS ALOT OF PEOPLE HAVING THE SAME PROBLEM WITH THIS MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322397March 26, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2005 VOLVO XC90 T6 TRANSMISSION HAS FAILED FOR A SECOND TIME AT 95,000 MILES. THIS IS THE SECOND DEFECTIVE TRANSMISSION FOR THE VEHICLE, WHICH WAS ORIGINALLY REPLACED AT 35,000 MILES. WHILE DRIVING ON THE INTERSTATE AND ATTEMPTING TO ACCELERATE INTO TRAFFIC, THE VEHICLE SUDDENLY WENT INTO HIGH RPMS AS IF IN "NEUTRAL", FAILED TO PROPERLY ACCELERATE, AND THE "SERVICE TRANSMISSION WARNING" LIGHT CAME ON. THIS DEALER SAYS THE TRANSMISSION MUST BE REPLACED A SECOND TIME. VOLVO IS AWARE OF THE CHRONIC PROBLEM WITH THE 2003-2005 T6 VERSION OF THE XC90 BUT THUS FAR HAS NOT ISSUED A RECALL. IT IS NOT UNHEARD OF FOR THE VEHICLES TO REQUIRE 2 OR THREE TRANSMISSIONS BY 100,000 MILES. THERE ARE HUNDREDS IF NOT THOUSANDS OF SIMILAR REPORTS AVAILABLE ON INTERNET WEBSITES. THIS IS A DANGEROUS SITUATION BECAUSE THE VEHICLE SUDDENLY STALLS WITHOUT WARNING WHILE THE DRIVER IS ATTEMPTING TO ACCELERATE, SUCH AS WHEN MERGING INTO INTERSTATE TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318392March 10, 2010
FUEL SYSTEM, GASOLINE
MY CAR STALLS WHILE DRIVING. WHEN CHECKED OUT BY DEALERSHIP THEY IDENTIFIED PROBLEMS WITH THE FUEL PUMP. ON YOUR WEB SITE THERE IS A RECALL FOR 2005 VOLVO XC90, WHICH MY CAR. HOWEVER, VOLVO IS DECLINING MY REQUEST TO FIX THE FUEL PUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313311February 23, 2010
ENGINE AND ENGINE COOLING:ENGINE
UNGREASED BEARING FAILING ON 2005 V8 VOLVO XC90 A BALANCE SHAFT BEARING IS FAILING DUE TO THE FACT THAT THE BEARING IS NOT GREASED AND WATER CAN ENTER INTO THE BEARING CAVITY AND MAKE IT RUST. ONCE THIS HAPPENS, IT CAN PRODUCE A TOTAL ENGINE FAILURE, AND BESIDES THE FACT THE ENGINE IS TOTALLY COMPROMISED AND NEEDS REPLACEMENT, IT WOULD OBVIOUSLY IMPAIR THE ABILITY TO DRIVE THE VEHICLE, ESPECIALLY AT HIGHWAY SPEEDS. THIS PARTICULAR CAR HAS AN ENGINE WITH ONLY 60K MILES, SERVICED REGULARLY AND WITH THE LAST MAJOR SERVICE PERFORMED AT A VOLVO DEALER AT ABOUT 50K MILES. THE CAR HAS BEEN DRIVEN VERY LIGHTLY AND IT ONLY HAS MADE ABOUT 10K MILES IN ABOUT TWO YEARS. HERE IS IN SUMMARY WHAT I FOUND ABOUT THIS: -THE BEARING THAT IS FAILING IS NOT LUBRICATED (SO NOTHING TO DO WITH OIL IN THIS CASE), AND IT FAILS DUE TO THE FACT THAT WATER AND/OR HUMIDITY GETS TO IT, BY WASHING THE ENGINE(?) ' NEVER DID THAT ANYWAY - OR BY THE CAR JUST SITTING IN A LOT.. -THERE IS A VOLVO BULLETIN THAT DETAILS WHAT NEEDS TO BE DONE, INCLUDING DRILLING A WEEPING HOLE INTO THE ENGINE BLOCK TO DRAIN WATER; THIS SHOWS THAT THE PROBLEM IS ACKNOWLEDGED AND A FIX HAS BEEN PUT INTO PLACE; IT ALSO SHOWS THAT THERE IS SIGNIFICANT NUMBER OF VEHICLES OUT THERE THAT HAVE THE SAME ISSUE. -THIS SEEMS TO BE A VERY COMMON PROBLEM WITH THIS TYPE OF ENGINE AND YEAR (2005 XC90, V8 ENGINE, ENGINE SERIES LESS THAN #6800) ' I HAVE POINTED OUT A FEW THREADS BELOW THAT MENTION THE SAME ISSUE. GIVEN ALL THE REASONS ENUMERATED ABOVE, I AM ASKING FOR AN EVALUATION OF THIS ISSUE AND I REALLY FEEL VOLVO SHOULD RECOGNIZE THIS AS A DESIGN PROBLEM, ISSUE A RECALL AND STEP UP TO FIX THIS ISSUE. HERE ARE SOME POINTERS TO DIFFERENT ARTICLES DISCUSSING THIS: HTTP://FORUMS.SWEDESPEED.COM/ZEROTHREAD?ID=132172 HTTP://FORUMS.SWEDESPEED.COM/ZEROTHREAD?ID=123707 HTTP://FORUMS.SWEDESPEED.COM/ZEROTHREAD?ID=126698 HTTP://FORUMS.SWEDESPEED.COM/ZEROTHREAD?ID=123707 HTTP://WWW.V70XC.COM/FORUMS/SHOWTHREAD.PHP?P=104935. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310974February 16, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WE HAVE A 2005 VOLVO XC90 T6 WE HAD COMPLAINED TO VOLVO OF A SLIPPING TRANSMISSION. THEY SAID IT HAD NO PROBLEMS. NOW THE TRANSMISSION FAILED. WE ALMOST HAD AN ACCIDENT WITH OUR 3 SMALL CHILDREN. THESE CARS NEED TO BE INVESTIGATED. MANY HAVE EXPERIENCED PROBLEMS AND VOLVO IS JUST REPLACING THEM WITH THE SAME DEFECTIVE UNITS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310444February 15, 2010
STEERING:LINKAGES:TIE ROD ASSEMBLY, STEERING:RACK AND PINION
I WANT TO BRING TO YOUR ATTENTION THAT THERE SEEMS TO BE A PROBLEM WITH THE VOLVO XC90 2005 RACK AND PINION GOING BAD. I HAVE BEEN SEARCHING OVER THE INTERNET AND THERE ARE SO MANY PEOPLE THAT ARE HAVING THE SAME PROBLEM. THERE MUST BE AN INFERIOR WORKMANSHIP/COMPONENT, THAT IS CAUSING THIS PART TO BECOME DEFECTIVE FOR SO MANY CUSTOMERS. THIS PROBLEM IS SERIOUSLY DANGEROUS AS IT CAUSES THE VEHICLE TO DEVELOP SUDDEN STEERING PROBLEM CAUSING THE VEHICLE TO SHIFT STEERING UNCONTROLLABLY AS SOON AS THE BRAKES ARE APPLIES WHEN DRIVING OVER 30 MPH WHICH CAN RESULT IN ACCIDENT. THE TYPE PF SHIFT (PULL) TENDS TO BE EVEN MORE DANGEROUS WHEN DRIVER 60 MILES AN HOUR AND IT HAPPENS IN VERY SUDDEN AND UNEXPECTED WAY. I HOPE THAT YOU TAKE THIS SERIOUSLY AND YOU ARRANGE FOR VOLVO TO COMPLETE A RECALL OR CONTACT ME ABOUT THIS AS SOON AS POSSIBLE. *TR THE CONSUMER STATED THERE WAS A LOT OF STIFFNESS WHEN DRIVING ON THE HIGHWAY. THE PROBLEM WORSENED AFTER A FEW WEEKS AND THE VEHICLE BECAME TOO DANGEROUS TO DRIVE. THE CONSUMER TOOK THE VEHICLE TO A LOCAL MECHANIC AND IT WAS DETERMINED THAT THE TIE ROD END WAS FAULTY. THE CONSUMER CALLED A LOCAL DEALERSHIP AND WAS INFORMED THERE WAS A RECALL ON THE TIE ROD ENDS, BUT THEY WERE REPLACED BACK IN 2006. THE CONSUMER STATED THE REPLACEMENTS PARTS WERE NOT UP TO STANDARDS. THE LOCAL DEALER DID NOT WANT TO REPLACE THE DEFECTIVE PARTS, SO THE LOCAL MECHANIC SHOP REPLACED THE TIE RODS AT A COST OF $401.83. UPDATED 06/16/10. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300323January 19, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2005 VOLVO XC90. WHILE DRIVING 45 MPH, HE HEARD A LOUD NOISE. HE SHUT THE ENGINE OFF AND HAD THE VEHICLE TOWED TO A MECHANIC. HE WAS TOLD BY THE MECHANIC THAT THE REAR BEARING NEEDED TO BE REPLACED BECAUSE THERE WAS NO OIL GETTING TO THE BEARING (BY DESIGN). HE CALLED THE MANUFACTURER AND WAS INFORMED THAT THEY COULD NOT ASSIST HIM. THE VEHICLE WAS BEING REPAIRED WHEN THE COMPLAINT WAS FILED. THE CURRENT MILEAGE WAS 76,431. THE FAILURE MILEAGE WAS APPROXIMATELY 76,380.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299965January 16, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:COOLING SYSTEM
I AM THE OWNER OF A 2005 XC90 VOLVO WITH 79,000 MILES ON IT AND THE TRANSMISSION HAS FAILED AND NEEDS TO BE REPLACED. MY CAR BROKE DOWN ON A BUSY INTERSTATE AND I BARELY EVADED A CATASTROPHIC ACCIDENT WHEN THE TRANS FAILED AND MY VEHICLE CAME TO AN ABRUPT STOP (ENDANGERING THE LIFE OF MY FAMILY OF 7 TRAVELING IN THE CAR). THIS COMMON PROBLEM IN THE 2005 XC90'S AUTOMATIC TRANSMISSIONS ARE WELL DOCUMENTED THROUGHOUT THE INTERNET BY VOLVO OWNERS. ADDITIONALLY, SHREDDED METAL REACHED THE RADIATOR AND OTHER COOLANT DEPARTMENTS THAT ALSO NOW NEED TO BE REPLACED. THE TOTAL COST OF REPAIRING THE DAMAGE CAUSED IS $6,700.00. I BOUGHT THIS CAR TO PROVIDE MY FAMILY A SECURE VEHICLE WHILE I AM DEPLOYED. I EXPECTED THE VEHICLE TO LAST AT LEAST TO 100,000 MILES. THE CAR IS ONLY 4 YEARS OLD AND ALREADY NEEDS THE TRANSMISSION REPLACED.. I CONTACTED VOLVO AND IT IS TAKING THEM A LONG TIME TO GET BACK TO ME. MY CAR IS SITTING AT A REPAIR SHOP WHILE I WAIT FOR A PHONE CALL TO SEE IF THEY WILL HELP COVER THE COSTS OR NOT. A VOLVO TECHNICAL SUPPORT REPRESENTATIVE ADMITTED TO ME THAT THEY ARE AWARE THAT THIS IS A COMMON PROBLEM WITH THE 2005 MODEL BUT ARE NOT SAYING THAT THEY WOULD COVER THE EXPENSES OR INITIATE A RECALL, RATHER SHE SAID THAT THEY WOULD "SEE" IF THEY COULD ASSIST ME IN SOME WAY. AGAIN, I HAVE NOT HEARD FROM THEM AND CONTINUE TO CALL BUT HAVE NOT MADE ANY PROGRESS WITH THEM. AFTER DOING SOME RESEARCH IT IS OBVIOUS THAT MANY VOLVO OWNERS OF THE XC90 2005 ARE HAVING THE SAME PROBLEM AND THIS NEEDS TO BE ADDRESSED BY THE NHTSA SO THAT VOLVO IS HELD ACCOUNTABLE FOR A FAULTY PRODUCT THAT HAS BEEN CLEARLY DOCUMENTED. THERE ARE THOUSANDS OF POSTS ON VARIOUS FORUMS DETAILING SIMILAR EXPERIENCES. VOLVO HAS DONE NOTHING TO ADDRESS THIS IRREFUTABLE PROBLEM. WHAT IS THE NHTSA DOING TO FORCE VOLVO TO INITIATE A RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298981January 11, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WE HAVE RECENTLY HAD TRANSMISSION FAILURE ON 2005 VOLVO XC90 T6 AWD AT 59,700 MILES. WE ARE 2ND OWNER AND BOUGHT 12/31/09 WITH 59,074 AND CARFAX CHECK WAS STELLAR. THE VEHICLE IS JUST 9,700 MILES OUT OF WARRANTY. WE HAVE CONTACTED VOLVO USA CONCERNING 'GOODWILL POLICY' AND VEHICLE IS AT TULSA DEALER WHO ARE ALSO WORKING FROM THEIR END. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297370December 29, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT
WE OWN A 2005 VOLVO XC90 AND IT HAS 54K MILES ON IT. WE HEARD A WHINING SOUND FROM THE REAR AND TOOK IT TO THE DEALER AND THEY SAID THE REAR HUB BEARINGS NEED TO BE CHANGED. WE WERE NOT CONVINCED AND TOOK IT TO OUR AUTO MECHANIC WHO WORKS ON OUR AVALON, HE LOOKED AT IT AND AFTER SPENDING 5HRS ON IT CAME TO THE CONCLUSION THAT IT WAS THE REAR DIFFERENTIAL. WE WENT BACK TO THE VOLVO DEALER AND ASKED HIM TO CHECK AGAIN AND SAID IT MAY BE THE TRANSMISSION. THEY CAME BACK AND SAID YES IT IS THE REAR DIFFERENTIAL AND IT NEEDS TO BE REPLACED. THE PRICE TAG WAS FOR $5200. THIS SEEMS TO BE THE PROBLEM WITH ALL THE XC90'S. WE ARE AFRAID TO DRIVE THIS CAR ON THE HIGHWAY NEVER KNOWING WHEN OUR TRANSMISSION WILL GIVE WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297250December 28, 2009
ELECTRICAL SYSTEM
I AM WRITING THIS LETTER TO NOTIFY THE NHTSA OF A TOTAL SYSTEM FAILURE OF MY 2005 VOLVO XC90 THAT I BELIEVE WAS DUE TO A MANUFACTURER DEFECT WHICH SHOULD BE PART OF A RECALL. AFTER DRIVING ON THE INTERSTATE (IN EXTREME RAINY CONDITIONS) FOR APPROX 2 HRS, THE CAR DISPLAYED A WARNING MESSAGE THAT READ ?ANTI-SKID DISABLED? AND THEN ?BRAKE SYSTEM FAILURE? AT WHICH POINT WE EXPERIENCED TOTAL BRAKE FAILURE. W/IN A MINUTE OF THIS HAPPENING, THE ENTIRE CONTROL PANEL ILLUMINATED THEN WENT BLANK AND ALL THE ELECTRONIC COMPONENTS IN THE CAR TURNED OFF, INCLUDING THE WINDSHIELD WIPERS. FORTUNATELY WE WERE ABLE TO MANEUVER THE CAR SAFELY TO SIDE OF THE ROAD (AFTER THE BRAKES REENGAGED)T. THE CAR WAS TOWED TO FREEDOM VOLVO IN VA BEACH, VA FOR INSPECTION AND REPAIR. UPON EXPLAINING THE INCIDENT TO THE SERVICE MGR, WE WERE INFORMED THAT THEY WERE WELL AWARE OF THE PROBLEM WE WERE DESCRIBING AS THEY HAD SEEN ?A RASH? OF THIS EXACT ISSUE A FEW YEARS BACK. I SUSPECT THAT MY CAR, WITH RELATIVELY LOW MILEAGE FOR A 2005 (32,000), WAS JUST CATCHING UP WITH THE OTHER 2005 XC90?S THAT HAD ALREADY EXPERIENCED THE PROBLEM. THE CAR WAS REPAIRED WITHOUT DELAY AND READY FOR PICK-UP WITHIN TWO DAYS. WE WERE TOLD THE PROBLEM STEMMED FROM WATER LEAKING IN ?OVER TIME? THROUGH THE ENGINE BAY HARNESS WHICH IN EFFECT CAUSED THE CENTRAL ELECTRONIC MODULE (CEM) TO SHORT OUT. AFTER ASKING THE SERVICE TECHNICIAN WHY THIS PROBLEM WAS NOT IDENTIFIED DURING THE RECOMMENDED MAINTENANCE CHECK-UPS (WHICH WAS COMPLETED ON OUR CAR JUST A FEW MONTHS PRIOR TO THIS INCIDENT), WE WERE INFORMED THAT THIS IS NOT SOMETHING THAT IS INSPECTED. HE DID GO ON TO STATE THAT HE HAS NOT SEEN ANY REPEAT PROBLEMS FOR THE VEHICLES THAT HE HAD COMPLETED THIS EXACT REPAIR. HE ALSO NOTED THAT THE ENGINE BAY HARNESS FOR THE XC90 WAS REDESIGNED AFTER '06. I REQUEST THAT THIS PROBLEM WITH THE ENGINE BAY HARNESS ON OLDER MODEL VOLVO XC90 BE INVESTIGATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295099December 9, 2009
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2005 VOLVO XC90. THE BEARINGS THAT WERE INSTALLED ARE STEEL. THE BEARINGS HAVE DETERIORATED BECAUSE THEY ARE NOT GREASED.. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. HE WAS ADVISED THAT THE ENGINE NEEDED TO BE REPLACED AT AN EXPENSE OF $16,000. THE MANUFACTURER HAS NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295111December 9, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
YESTERDAY, OUR 2005 VOLVO XC90 STALLED COMPLETELY AT AROUND 84,000 MILES AND WAS TOWED FOR SERVICE. A DIAGNOSIS DETERMINED THAT THE RADIATOR LEAKED INTO THE TRANSMISSION CAUSING A MECHANICAL FAILURE. THIS WILL LIKELY REQUIRE THE REPLACEMENT OF THE TRANSMISSION AND POSSIBLY THE RADIATOR. OUR EXTENDED WARRANTY WILL COVER THE COST OF MAJOR COMPONENTS SUCH AS THE TRANSMISSION AND RADIATOR BUT WILL NOT COVER THE NEW HOSES AND OTHER REQUIRED ACCESSORIES. THE NHTSA NEEDS TO ACT ON THIS SOON. AS A BRIEF SEARCH OF THE INTERNET WILL SHOW, THESE PROBLEMS ARE FAR TOO COMMON TO BE CONSIDERED "NORMAL WEAR AND TEAR." MOST FAILURES ARE OCCURRING AT AROUND 4 YEARS OF AGE AND BETWEEN 50,000-88,000 MILES. THE FREQUENCY OF FAILURES IN THIS MAKE AND MODEL AT THE SAME AGE/MILEAGE ARE CLEARLY A RESULT OF A DESIGN AND/OR MANUFACTURING DEFECT. A MANDATORY SAFETY RECALL SEEMS TO BE THE ONLY LOGICAL RESOLUTION TO THIS DEFECT AND WOULD PROTECT THE SAFETY OF TENS OF THOUSANDS OF US DRIVERS WHO HAVE YET TO EXPERIENCE A TRANSMISSION FAILURE IN THIS MAKE AND MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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