Volvo XC90 Complaints (2024)

38 consumer complaints on file.

#11675656July 23, 2025
BACK OVER PREVENTION
The contact owns a 2024 Volvo XC90. The contact stated that while the vehicle was parked, the rear-view camera became inoperable. The contact stated the rearview image was blank. The contact received notification of NHTSA Campaign Number: 25V282000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that several local dealers were contacted and confirmed that the contact would be added to a waitlist to have the recall repair performed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 5,500. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675202July 21, 2025
LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
The safety sub system completely stop working periodically. When it occurs: - the blind spot indicators do not light up when a car is in blind spot - turn signals stop making sound. Not sure if they still function - collision system stops making sound. Sometimes stops showing near objects and walls. This has happened about 7 times since purchase of the car, and requires a full computer reboot to fix it. It’s random, so you don’t know it’s failed until driving and something doesn’t work. I don’t have pictures but I have a video of it I can share if someone wants to see some of the issues. It just happened again today, and happens maybe once every couple months
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674114July 16, 2025
POWER TRAIN
The park button does not always engage the park setting. Instead it takes 2-3 presses for park to engage. It happens several times a week when I am driving the vehicle multiple times per day. I come to a complete stop, press the park button, wait for my dash to show I’m in park, if it doesn’t, I press it until it does. This has resulted in the vehicle rolling forward several times while passengers were trying to exit the vehicle, because I had not first checked to be sure the park button worked. Huge safety concern. I have owned this vehicle since August 2023 and it has happened at about this frequency since I’ve owned the vehicle. For the first time, my vehicle actually trolled enough to hit an appliance in my garage. I have a maybe related issue with the infotainment system freezing since I’ve owned the vehicle as well. The screen will freeze and we have to reset it by holding down the clean screen button for like 20 seconds.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11672740July 11, 2025
POWER TRAIN
After pushing "P" button to shift into park, the car moves slightly several seconds after the button is pushed. This can be a hazard if someone opens to door and the car then moves.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671009July 3, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
URGENT SAFETY CONCERN: Intermittent Total Loss of All Vehicle Audio Alerts This issue has occurred multiple times and poses a serious safety concern. While driving, the vehicle intermittently experiences a complete loss of all audio output. This includes: •Turn signal indicators •Hazard warning sounds •Blind spot monitoring alerts •Park distance control tones •Navigation guidance •Audio system playback (music, radio, etc.) •All other safety-related audio warnings and notifications The vehicle becomes completely silent, eliminating essential auditory cues that are critical for safe operation. Temporary Workaround (While Driving): The only way to restore functionality is by performing a forced reboot of the infotainment system. This requires the driver to press and hold the home button until the system power cycles—a distracting and unsafe action that must be done while the vehicle is in motion. Please note that while rebooting does not disable the vehicle’s ability to drive, it temporarily resets multiple core systems, including the climate control and infotainment interface. This creates a significant distraction and impairs the driver’s ability to safely monitor vehicle status and surroundings. This malfunction poses a significant safety risk and must be investigated immediately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669265June 25, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
While in Reverse and in progress of backing out of a parking space, the live video feed of the rear-view camera froze. I did not realize the screen on the dashboard had frozen until I had already backed up several feet. Once I realized the video feed was a frozen, I stepped on the brake. This frozen video feed caused me to briefly back out of my parking spot blind and unaware if the area behind the car was safe. This was the second occurrence of this happening, after already having received a software update several weeks ago at the local Volvo dealership for a different recall notice to address the rear-view camera screen displaying "Camera Not Available" when in Reverse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662431May 21, 2025
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
1. When the air condition is turned on there is knocking/banging/thumping noise. It starts with a whinning noise and then gets thumping noise and then starts again with a whinning noise followed my a thumping noise. It can go over 15 to 20 mins and then stops and restarts again. Yes, it can easily be reproduced. 2. The whinning and thumping noise while the car is driving can cause a safety issue where something could explode (the way it sounds) or air condition can simply not working as we approach summer. 3. Yes, its been reproduced, I've sent them the videos, i was at the dealership to reproduce and they acknowledge there is an issue. Weaver brother volvo had created an internal case to Volvo Technical Assistance, case number: RTS-US831535. The reply was they are aware about this issue and they are investigating it. The issues seems to be on the expansion valve and they are still investigating it. This was dated August 6th, 2024. 4. No warning lamps or messages or other symptoms. June 26th, 2024. The issue was reported to dealer around July, 25th 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635810January 14, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Instrument cluster failure and turn signal malfunction while highway driving. No interior sounds, including no lane change warning or near collision warning signals, and no audible confirmation of signal; no exterior blinker activated despite use by driver. Instrument cluster went blank. Safety at risk and accident occurred: approaching car from rear passenger side hit front right side of our car because there was no exterior signal and no audio or visual alerts in our vehicle about lane change or blind spot. Signal and instrument cluster failure: the car is at the manufacturer/dealer for the third time for similar issues with our vehicle (2 prior times they stated the issue was fixed). Manufacturer reports that they're sending a team to investigate given that this most recent episode lead to an accident.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11611871August 30, 2024
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
The system that starts the vehicle, called a igs failed yet again. This failed at 700 miles in downtown chicago on the street blocking traffic. Now several months later today going on a trip and the vehicle dies in the middle of the street blocking traffic. Was unable to restart the vehicle again. Attempted to contact Volvo Customer Service and was on hold over 25 minutes without talking to someone. Tried to find a way to put vehicle into neutral to safely move out of the way, but this vehicle has no way to manually overrride it. It posed a safety risk and could of easily caused an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610344August 22, 2024
UNKNOWN OR OTHER
Air conditioning is not working within one month of purchase. In 110 degree heat in Arizona , this is a safety issue. This has also occured on another new volvo xc90 in Austin , Texas. At least two failures on brand new volvo xc90.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603372July 19, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA, EXTERIOR LIGHTING:TURN SIGNAL
Since purchasing this vehicle in October 2023 I have had multiple issues with the fuel door not opening, the turn indicator light not working, the backup cmera and sensors continue to engage the rear brake intervention system when there's nothing behind the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590899May 27, 2024
SERVICE BRAKES
Pressing P button does not engage the parking brake 100% of the time. Multiple times I have pressed the P button when concluding a drive and pulling into a spot with the normal friction brakes engaged, and nevertheless the car keeps rolling once the brake pedal is released, until the P button is pressed again in a much more deliberate fashion. This is a big safety issue. Pressing the P button with normal force should cause the parking brake to engage. At this point I now bypass the P button and switch the car off, which I know works 100% of the time to auto-engage the parking brake. Volvo needs to address the failure of the P button to perform its function.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584375April 22, 2024
ELECTRICAL SYSTEM
Installation of GeoTab Telematics devices on entire fleet of 2024 Volvos (regardless of model) resulted in sporadic, unplanned and random acceleration, engine revving, transmission shifting, switching from electric (hybrid mode) to gas mode. Vehicle lurches and surges.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582432April 11, 2024
ENGINE, ELECTRICAL SYSTEM, LANE DEPARTURE: ASSIST
We drove this vehicle to a family event in chicago. We pulled the vehicle out of the parking garage and pulled into a downtown street in front of a hotel to load the vehicle up. Once the family was loaded the vehicle up the car would not start it had 700 miles when it failed. we were stuck on a busy street trying to start the car. I called roadside assitance and someone came out with a jump pack, but the battery was not dead. I was in the pouring rain trying to figure out what was wrong. They did hook a computer up to find several faults in the computer. It did also indicate a left turn signal fault. also talking with roadside assistance the agent said that was the 2nd call he had with no start issue. finally it did start but the check engine light was on the whole trip home, had to cut our trip short and drove as far as we could in fear the car would not restart. It kept coming back with the left turn signal fault and did not shut off the car even pumping gas in fear of not restarting then all of a sudden with cruise control on the car just jerked itself amd almost pulled us off the freeway. now it has been at the dealer all week researching forums this seems to be a common issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564688January 10, 2024
POWER TRAIN
Park fails to engage when pressing the P button adjacent to the shifter. It will, however, engage 100% of the time when applying additional pressure. The button doesn’t actually travel any further when applying the additional pressure, but park will engage. It’s even possible to push the button down fully, hold it for several seconds, and then apply additional pressure to cause it to engage. The tactile response of the button occurs too soon before activation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557619November 30, 2023
ELECTRICAL SYSTEM
All of the electronics are malfunctioning, no navigation, possible airbag and seatbelt malfunction, warning lights on. I am concerned that all of the electronic safety systems are not working properly. Internal SOS button not working. Herb Chambers Volvo in Norwood, Ma. Service manager has confirmed that this is a problem with the 2024 XC90. The car is brand new and Herb Chambers Volvo does not have any available appointments for several weeks to address concerns. I also contacted Volvo USA and they were unable to assist. I have also requested that the area Volvo factory rep, Tom Laforte contact me and I have not heard back from him. In the meantime we are unable to drive our new Volvo due to these safety concerns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553522November 4, 2023
SERVICE BRAKES
While parking my vehicle in the garage, I pressed the P (park) button on my center console and proceeded to exit my vehicle. As I was exiting, the car began to roll backwards. I was knocked to the ground by the open driver’s door, unable to reenter the vehicle. The vehicle began rolling causing me injury to my legs, elbow and feet because I was essentially trapped under the side of the vehicle as it was moving. The vehicle continued to roll. Hitting items on my garage, including my second vehicle parked in the driveway, before coming to a stop by hitting a neighboring chain link fence. The vehicle sustained damage to driver’s door, rear end, and front left panel. I’ve looked online and have seen several forums of similar issues with the Volvo P button not engaging, and vehicles rolling/lurching unexpectedly.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11549846October 13, 2023
BACK OVER PREVENTION
The contact owns a 2024 Volvo XC90. The contact stated that while reversing, the audible back over warning alarm did not active as designed. The contact stated that the failure was intermittent. The vehicle was taken to the local dealer who was unable to duplicate the failure. The contact stated that technicians from the dealer were sent to the home and witnessed the failure but stated that the vehicle had operated as designed. The manufacturer was notified of the failure, but no assistance was offered. The VIN was not available. The failure mileage was 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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