Volvo XC90 Complaints (2004)
462 consumer complaints on file.
- #10303222January 29, 2010POWER TRAIN:AUTOMATIC TRANSMISSION, FUEL SYSTEM, GASOLINE, LATCHES/LOCKS/LINKAGES, SERVICE BRAKES, HYDRAULIC, EQUIPMENT
DRIVING ON 210-WEST, MY CAR LOST POWER WITHOUT WARNING. THE FUEL PUMP HAD BEEN REPLACED ON JAN. 26, 2010, TO CORRECT THE STRONG SMELL OF GASOLINE INSIDE AND OUTSIDE OF THE CAR. OTHER PROBLEMS HAVE BEEN REPLACING THE BRAKE PADS TWICE, REPLACING THE ABS, FAULTY GPS AND CD PLAYER, FRONT PASSENGER DOOR AUTOMATIC LOCK NEEDS MOTOR REPLACED, SLOSHING SOUND OF WATER HEARD INSIDE THE CAR AFTER RAIN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10302641January 27, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2004 VOLVO XC90 SUV. IN SEPTEMBER 2009 , DURING AN OUT OF TOWN TRIP, THE TRANSMISSION EMERGENCY INDICATOR LIGHT CAME ON READING "URGENT TRANSMISSION SERVICE REQUIRED". THE VOLVO WAS TAKEN TO A VOLVO DEALER IN MA. AND THE SOFTWARE WAS REPROGRAMMED AND THE VEHICLE CHECKED. THE LIGHT WENT OUT AND I DROVE HOME TO IN. ON JAN. 11, 2010, THE TRANSMISSION LIGHT CAME ON AGAIN AND MY VOLVO WAS TAKEN TO THE DEALER CHECKED AND SOFTWARE REPROGRAMMED. IN ADDITION, THE VOLVO WAS SLOW TO EXCELLERATE AND A NOISE WAS EVIDENT IN THE REAR END OF THE VEHICLE, ON JAN. 13, 2010, THE TRANSMISSION LIGHT CAME ON A THIRD TIME AND THE VOLVO IS NOW PARKED AT THE DEALER AWAITING A NEW TRANSMISSION. I THOUGHT A TRANSMISSION IS SUPPOSSED TO LAST FOR TEN YEARS. IS THIS NOT TRUE? THEY WILL GIVE ME A NEW TRANSMISSION WITH ONLY A ONE YEAR GUARANTEE. IS THIS FAIR? WAS THERE A DEFECT IN THIS PARTICULAR MAKE / MODEL / YEAR OF VOLVO? *CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10302446January 26, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2004 VOLVO XC90 T6 WITH 75000 MILES ON IT THAT I BOUGHT BRAND NEW, OUT OF THE BLUE WITH NO WARNING HAD TOTAL TRANSMISSION FAILURE ON THE TRI-STATE TOLLWAY. HAD REGULAR SERVICING AND MAINTENANCE PERFORMED NEVER HAD LOSS OF FLUIDS OR ANY SIGNS OR WARNING LIGHTS. ESTIMATED OVER $6000 TO REPAIR. I CAN'T BELIEVE THIS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10302017January 23, 2010FUEL SYSTEM, GASOLINE
I OWN A 2004 VOLVO XC 90 SUV. I BEGAN SMELLING STRONG GASOLINE FUMES/ODORS INSIDE THE VEHICLE AND OUTSIDE THE VEHICLE. THIS SMELL IS GETTING STRONGER AND IS STARTING TO CAUSE HEADACHES AND EYE AND NOSE IRRITATION TO ME AND PASSENGERS. IT APPEARS TO BE A HUGE PROBLEM WITH THIS MODEL BECAUSE MANY PEOPLE HAVE EXPRESSED THE SAME COMPLAINT AND ARE ALSO CONCERNED ABOUT THE OTHER POTENTIAL SAFETY/HEALTH ISSUE BEING A POSSIBLE FIRE OR EXPLOSION FROM THESE GASOLINE FUMES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10300418January 20, 2010POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:COOLING SYSTEM
FAILED TRANSMISSION; SUDDEN/UNANTICIPATED LOSS OF ACCELERATION; AT DEALERSHIP FOR COMPLETE TRANSMISSION REPLACEMENT INCLUDING REQUIRED REPLACEMENT OF RADIATOR AND FUEL LINES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10299118January 12, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT NOTICED THAT THE VEHICLE WOULD NOT SHIFT INTO THIRD GEAR. A LOCAL MECHANIC INFORMED THE CONTACT THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT PREVIOUSLY NOTICED THAT THE TRANSMISSION WOULD SLIP WHEN SHE WAS SHIFTING FROM ONE GEAR TO ANOTHER. THE CURRENT AND FAILURE MILEAGES WERE 100000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10299040January 11, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10298779January 8, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
CAR HAD TRANSMISSION PROBLEMS THAT HAPPENED AT RANDOM AROUND 72000 MILES. NOW AGAIN AT 90500 MILES. BOTH TIMES TRANSMISSION FAILED, OUR TWO CHILDREN (ISABELLA 2 MONTHS OLD AND SOPHIA 21 MONTHS) WERE IN THE CAR. THIS IS HIGHLY UNSAFE FOR A CAR THAT IS MARKETED TO FAMILIES AND ALSO FOR AN INDIVIDUAL. CAR IS A VOLVO XC 90 T6 2004 EDITION. NUMEROUS CONSUMER COMPLAINTS ARE REGISTERED THROUGHOUT THE INTERNET. TOOK CAR TO A VOLVO DEALER THIS WEEK AND THEY SAID THEIR GOODWILL WARRANTY WHERE THEY REPLACE THE TRANSMISSION 100 PERCENT FREE WAS DENIED BECAUSE OUR TRANSMISSION LOOKED REBUILT. THIS VEHICLE SHOULD BE RECALLED FOR NUMEROUS REASONS, THE TRANSMISSION BEING THE MAIN ONE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10298397January 6, 2010ELECTRICAL SYSTEM
ELECTRICAL ISSUE RESULTING IN SUPPOSED BRAKE FAILURE AND SRS FAILURE. THIS IS WITHOUT A DOUBT A SAFETY ISSUE THAT VOLVO CARS OF AMERICA NEEDS TO ADDRESS. THE WARNING LIGHTS COME ON INTERMITTENTLY POSSIBLY DUE TO A WEAK BATTERY AND/OR FAULTY COMPUTER. OTHER OPERATING COMPONENTS GO ON AND OFF (E.G. SPEEDOMETER, TACHOMETER, TURN SIGNALS). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10298466January 6, 2010WHEELS
I HAVE 2004 VOLVO XC90 2.5T. AT APPROXIMATELY 60,000 MILES, TWO OF THE WHEEL BEARINGS (1 FRONT, 1 REAR) MALFUNCTIONED. THE FRONT WAS SO LOOSE, THE WHEEL ALMOST FELL OFF AT HIGH SPEED. I HAD TO HAVE THE VEHICLE TOWED TO A MECHANIC. AT APPROXIMATELY 100,000 MILES, THE OTHER FRONT WHEEL BEARING MALFUNCTIONED. ONCE AGAIN, THE WHEEL ALMOST FELL OFF AT HIGH SPEED. NOW AT 123,000 MILES, THE OTHER REAR WHEEL BEARING HAS MALFUNCTIONED. I AM A SAFE DRIVING MOTHER OF TWO. THE VEHICLE IS NEVER DRIVEN OFF ROAD. I LIVE IN SOUTHWESTERN COLORADO WHERE WE DO HAVE SNOW AND ICE IN THE WINTER. MY MECHANIC HAS TOLD ME THAT HE HAS REPLACED MANY WHEEL BEARINGS ON XC90'S OVER THE PAST FEW YEARS. I'VE ALSO READ MANY POSTS ONLINE FROM OTHER XC90 OWNERS ABOUT THE FAILURE. HERE IS A LINK TO A DISCUSSION REGARDING VOLVO'S RECOGNITION OF THE DEFECT: HTTP://FORUMS.SWEDESPEED.COM/ZEROTHREAD?CMD=PRINT&ID=57983. I CALLED VOLVO CUSTOMER CARE AND THEY SAID THAT THEY DO NOT HAVE ANY PLANS TO RECALL THESE WHEEL BEARINGS. I FEEL THIS IS A SAFETY CONCERN AND WOULD LIKE TO BRING THIS DEFECT TO YOUR ATTENTION AND REQUEST RECALL CONSIDERATION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10298333January 5, 2010VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2004 VOLVO XC90. SHE STATED THAT WHILE STARTING THE VEHICLE IT IDLES EXCESSIVELY AND THEN THE ENGINE SHUTS OFF. AFTER SHE TURNS THE VEHICLE BACK ON AND OPERATES NORMALLY AND THEN BEGINS IDLING ONCE AGAIN. THE MECHANIC STATED THAT THE COMPUTER INDICATED THAT THE AIR FLOW METER AND THE THROTTLE BODY GASKET NEEDED TO BE REPLACED. THE DEALER WAS CONTACTED AND THEY STATED THAT THEY WILL UPDATE THE FILES ON THE REPAIR AND THE FAILURE THAT OCCURRED. THE VEHICLE WILL BE REPAIRED AT THE OWNERS EXPENSE. THERE ARE NO RELATED RECALLS. THE FAILURE HAS OCCURRED FOR APPROXIMATELY 3 MONTHS AND HAS BECOME PROGRESSIVELY WORSE. THE FAILURE MILEAGE WAS 68000 AND CURRENT MILEAGE WAS 72000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10298189January 4, 2010ELECTRICAL SYSTEM
ON A ROAD TRIP ONE NIGHT, MY CAR LOST ALL ELECTRICAL POWER ON THE DASH. I CANNOT READ ANY GAUGES, TURN ON BLINKERS OR EMERGENCY FLASHER. WINDOWS AND RADIO, A/C IS DISABLED. AFTER ARRIVING, I RESTARTED THE CAR AND HAS AN "SRS FAILURE MESSAGE". I READ THAT THIS HAPPENS TO MANY XC90 OWNERS AND THE DEALERS/MANUFACTURE CANNOT CONFIDENTLY FIX THE PROBLEM. THEY THINK IT'S A CENTRAL ELECTRICAL MODULE (CEM) FAILURE. I THINK IT'S A GREAT SAFETY ISSUE WHEN TRAVELING ON A DARKENED HIGHWAY. I'M REPLACING THE CEM UNIT AT THE COST OF MORE THAN $1000 FOR PARTS AND LABOR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10296673December 22, 2009ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING ON THE HIGHWAY IN RAINY CONDITIONS, THE ELECTRICAL SYSTEM SHUT DOWN FOR A FEW SECONDS. THE LIGHTS, RADIO, WINDSHIELD WIPERS, AND STEERING ALSO SHUT OFF. THE FAILURE CONTINUED TO OCCUR INTERMITTENTLY WITHIN MINUTES UNTIL THE VEHICLE WAS COMPLETELY TURNED OFF AND RESTARTED. HE ONLY NOTICED THE FAILURE WHILE HE WAS DRIVING ON THE HIGHWAY. THE DEALER MADE SEVERAL ATTEMPTS TO DIAGNOSE THE FAILURE AND WAS UNABLE TO FIND THE CAUSE. IT WAS SUGGESTED THAT HE REPLACE THE COMPUTER AND SOFTWARE SYSTEM. HE REPLACED THE SOFTWARE (UPGRADE) BUT THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE CURRENT MILEAGE WAS APPROXIMATELY 106,000. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. UPDATED 01/06/10 *BF UPDATED 01/07/10.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10295674December 14, 2009POWER TRAIN:AUTOMATIC TRANSMISSION
2004 XC 90 T6 TRANSMISSION FAILURE AT 68K MILES, TRANSMISSION SHUTS TO "LIMP" MODE IN MIDDLE OF MANHATTAN (NYC) AND REQUIRES IMMEDIATE ASSISTANCE. VOLVO NA REFUSED ANY FINANCIAL HELP AND DENIED ANY OTHER REPORTS OF SIMILAR OCCURRENCES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10295271December 10, 2009FUEL SYSTEM, GASOLINE
I OWN A 2004 VOLVO XC90 AWD T6. THERE ALWAYS IS A STRONG ODOR OF FUEL OUTSIDE THE CAR AND SOMETIMES INSIDE THE CAR. THIS SMELL BEGAN IN SEPTEMBER 2009. I LIVE IN THE TAMPA AREA OF FLORIDA. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10294128December 1, 2009FUEL SYSTEM, GASOLINE
2004 VOLVO XC90-STRONG ODOR OF GASOLINE IN GARAGE AND INSIDE OF VEHICLE. THE SMELL BECOMES STRONGER AFTER DRIVING AND FILLING UP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10294031November 30, 2009POWER TRAIN:AUTOMATIC TRANSMISSION
OUR 2004 VOLVO XC90 TRANSMISSION RECENTLY "GAVE OUT". AFTER LOOKING UP THE PROBLEM ON THE INTERNET I DISCOVERED MANY INSTANCES OF THE SAME ISSUE. IT APPEARS TO OCCUR IN 2003-2005 VEHICLES. VOLVO REALIZES THERE IS A MAJOR PROBLEM BUT HAS REFUSED OUR REQUEST FOR COMPENSATION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10293572November 25, 2009FUEL SYSTEM, GASOLINE
I HAVE HAD MY 2004 VOLVO XC90 FOR 2 YEARS, NO ISSUE UNTIL 3 WEEKS AGO STARTED SMELLING FUEL ODOR. 1 WEEK AGO, STARTED HAVING SLOW SLUGGISH ENGINE STARTS. I CHECKED UNDER VEHICLE NEAR GAS TANK AND NOTICED TANK WAS SATURATED WITH FUEL. NO REPAIRS TO VEHICLE AT THIS TIME, WAITING FOR RECALL. THIS APPEARS TO BE AN ISSUE WITH A LARGE NUMBER OF SAME YEAR AND MODEL WITH ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10293452November 24, 2009FUEL SYSTEM, GASOLINE
MY 2004 VOLVO XC-90 BEGAN TO EMIT A STRONG FUEL ODOR WHEN PARKED IN MY GARAGE. I DID NOT NOTICE ANY FUEL LEAKAGE (I.E. STAINS ON THE GROUND UNDER THE CAR). I BEGAN PARKING MY CAR OUTSIDE AS THE GAS WATER HEATER IS LOCATED IN THE GARAGE. THE FUEL ODOR IS NOTICEABLE BOTH IN THE CAR WHEN DRIVING AND WHEN PARKED. I TOOK THE VEHICLE TO THE DEALER TO DIAGNOSE AND REPAIR. THE DEALER REPLACED THE FUEL PUMP AND BECAUSE I MENTIONED SIMILAR COMPLAINTS LOGGED FROM THIS WEBSITE, I WAS ONLY CHARGED FOR THE LABOR ($784). AFTER THE VEHICLE WAS RETURNED TO ME, I WASHED THE UNDERCARRIAGE WELL AND PARKED OUTSIDE FOR SEVERAL DAYS TO "AIR" IT OUT. I BEGAN PARKING IN THE GARAGE AGAIN AND THE FUEL ODOR WAS STILL PRESENT (THE GARAGE DOES NOT HAVE A FUEL ODOR WHEN THE VEHICLE IS NOT PARKED IN IT.). I BOUGHT AND REPLACED THE GAS CAP AS I NOTICED THAT THE RUBBER GASKET WAS CRACKED. THAT DID NOT HELP. I HAVE SINCE TAKEN IT BACK TO THE DEALER FOR MORE DIAGNOSIS AND REPAIR. THIS IS A MAJOR SAFETY CONCERN! I FIND IT HARD TO BELIEVE THAT THERE HAS NOT BEEN A VOLUNTARY RECALL. I AM CURIOUS AS TO THE RESULT OF NHTSA'S PRELIMINARY EVALUATION (PE09-039) OF SIMILAR COMPLAINTS, OF WHICH THE NUMBER OF COMPLAINTS SEEMS TO BE INCREASING EVERYTIME I LOOK AT THIS WEBSITE. PLEASE HELP! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10292300November 16, 2009FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2004 VOLVO XC90. SHE SMELLED A STRONG ODOR OF GASOLINE COMING FROM HER VEHICLE WHILE PARKED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE TECHNICIAN STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED AT AN EXPENSE OF $1200.00. THE FAILURE MILEAGE 50,000. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0