Volkswagen Touareg Complaints (2004)

231 consumer complaints on file.

#10875094June 19, 2016
POWER TRAIN, UNKNOWN OR OTHER
TRANSMISSION JUMPS, LUNGES, HAS DONE THIS SINCE 2009. THE DEALER STATES IT NEEDS REPLACING. SHOULD BE REPLACED BY VOLKSWAGEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873624June 10, 2016
AIR BAGS, ENGINE
AIRBAG WARNING LIGHT COMES ON AFTER CHANGING BATTERY. LOCAL MECHANICS CAN'T TURN IT OFF. DEALER WANTS LARGE AMOUNT TO "DIAGNOSE" THE PROBLEM. SEVERAL OTHER OWNERS HAVE THE SAME ISSUE WITH THE SEATBAG WARNING SYSTEM COMING ON RANDOMLY...VERY DANGEROUS...AND VW KNOWS ABOUT THE PROBLEM. HAS BEEN HAPPENING FOR YEARS. THE OTHER ISSUE IS WITH THE ENGINE...THE 2004 TOUAREG ENGINE BLEW AT LESS THAN 50K...DEALER SAID WE MUST HAVE DRIVEN THE CAR WHEN IT WAS HOT. JUST NONSENSE. SEVERAL OTHERS HAVE HAD MAJOR PROBLEMS WITH THE TOUAREGS.. ENGINE PROBLEMS AND THE TRANSMISSIONS/ENGINES SURGE ON SLOWING DOWN OR EVEN SPEEDING UP. TONS OF PROBLEMS WITH THE VEHICLE LINE AND VW AMERICA AND GERMANY WILL NOT DO ANYTHING ABOUT. THE ENGINE BLEW WHEN IT WAS ABOUT 100 DEGREES OUTSIDE.. WE ALWAYS SERVICE OUR VEHICLES REGULARLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853446April 5, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
THE EMERGENCY BRAKE ALARM WAS GOING OFF MORE FREQUENTLY AND TO SILENCE IT I WOULD PULL THE SPING ON THE BRAKE UP. THE BRAKE ALARM RANDOMLY WAS ANOYING BUT NOT A MAJOR CONCERN. I HADN'T HAD ANY MECHANICAL ISSUES WITH MY CAR UNTIL 01/23/16 I ATTEMPTED TO START MY CAR AND RECIEVED AN ERROR MESSAGE THE READ STEERING DEFECT AND IT WOULDN'T ALLOW YOU TO START THE CAR BEYOND THE ERROR MESSAGE. I HAD MY CAR TOWED TO VOLKSWAGON MENTOR OHIO AFTER HOLDING MY CAR FOR MORE THAN A WEEK I WAS FINALLY OFFERED A DIAGNOSIS THAT THE ACCESS MODULAR WAS NOT FUNCTIONING MEANING THE BRAIN OF THE VEHICLE WASN'T FUNCTIONING AND THE VW DEALERSHIP SERVICE DEPARTMENT DIDN'T HAVE ANSWER TO HOW THIS HAPPENED THEY HAD A $2500 SOLUTION TO THE PROBLEM AND THEY WERE MORE THAN HAPPY TO ASSIST IN REPLACEMENT OF THE ACCESS MODULAR WITH THERE HEARTY COST. THE BRAIN THE VOLKSWAGON ACCESS MODULAR STOPS FUNCTIONING AND VOLKSWAGEN AT NO FAULT OF MINE AND I'M CHARGED $2500 PLUS. MECHANICAL MAINTENANCE I UNDERSTAND BUT REPLACEMENT OF THE VEHICLES ACCESS MODULAR IS A REPAIR THAT I FEEL VOLKSWGON SHOULD COVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838918February 29, 2016
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
TL* THE CONTACT OWNS A 2004 VOLKSWAGEN TOUAREG. THE CONTACT STATED THAT THE OXYGEN SENSOR EMMISSIONS WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE FAST ENOUGH DUE TO AN RPM MALFUNCTION. THE VEHICLE WAS TAKEN TO BE DIAGNOSED, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 134,447.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825674February 11, 2016
EXTERIOR LIGHTING
DEFECTIVE HEADLIGHTS IN 2004 VW TOUAREG, LIGHTS GO OUT PERIODICALLY WHILE YOU ARE DRIVING. THIS WAS AN ISSUE COVERED BY A CLASS ACTION LAWSUIT. NOW VW WON'T EVEN TALK TO YOU ABOUT IT AND REFERS YOU TO AN 800 NUMBER THAT WAS DISCONNECTED YEARS AGO. THIS IS A MAJOR SAFETY ISSUE AND VW IS RUNNING AWAY FROM THEIR LIABILITY. TYPICAL BEHAVIOR FOR VW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820182January 14, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2004 VOLKSWAGEN TOUAREG. WHILE DRIVING AT 50 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE SEAT AIR BAGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806532November 24, 2015
STEERING, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 VOLKSWAGEN TOUAREG. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE VEHICLE HESITATED AND WOULD NOT INCREASE IN SPEED WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT WHILE MAKING A TURN, THERE WAS A LOUD CLICKING NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786723October 28, 2015
SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2004 VOLKSWAGEN TOUAREG. WHILE DRIVING AT 45 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. ALL WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT CLUSTER. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES. THE CONTACT WAS UNSURE ABOUT WHAT REPAIRS WERE PERFORMED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745485July 31, 2015
POWER TRAIN
DRIVING ALONG IN A RESIDENTIAL NEIGHBORHOOD UNDER SLIGHT ACCELERATION AND A LOUD THUMPING NOISE BEGINS IN THE TRANSMISSION HUMP UNDER THE ARMREST - FELT LIKE SOMETHING HEAVY HAD BECOME WRAPPED AROUND THE DRIVESHAFT AND WAS CAUSING INTENSE VIBRATION ABOVE 30MPH. PARK THE CAR AND TOW TO REPAIR SHOP AND LEARN THE DRIVE SHAFT HAD BROKEN AND REQUIRED COMPLETE REPLACEMENT. THIS IS A VEHICLE THAT HAS NEVER BEEN OFFROAD AND VAST MAJORITY OF MILES ARE COMMUTING ON THE FREEWAY AND GENERAL AROUND-TOWN DRIVING. NO WAY SHOULD A WELL-MAINTAINED VEHICLE DOING LIGHT HIGHWAY DRIVING SUFFER A DRIVESHAFT FAILURE AT ONLY 105K MILES. CLEARLY A DEFECT THAT THE MANUFACTURER SHOULD BE RESPONSIBLE FOR. REPAIR BILL WAS APPROXIMATELY $1600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681122February 4, 2015
AIR BAGS, VISIBILITY/WIPER, POWER TRAIN
AIRBAG MODULE DEFECTIVE WITH ONLY 54,496 MILES AND A $1200 COST TO FIX. THIS IS A SAFETY ISSUE! DASH LIGHTING HAS WENT ON AND OFF FOR AIRBAG. A WASHER PUMP DEFECTIVE, POWER TRAIN TRANSMISSION JUMPS AND HAS BEEN AN ONGOING PROBLEM AND KNOWN PROBLEM BY VOLKSWAGEN BUT NOBODY WANTS TO ADMIT THE DEFECT PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679060January 26, 2015
ELECTRICAL SYSTEM, STEERING, ELECTRONIC STABILITY CONTROL (ESC)
I RECENTLY PURCHASED A 2004 VW TUAREG IN JULY 1ST OF 2014. IMMEDIATELY UPON PURCHASING THE VEHICLE I BEGAN RECEIVING A PARKING BRAKE ALARM WHEN I TURNED ON THE VEHICLE. THE ALARM WOULD PERSIST UNTIL I PUSHED DOWN ON THE PARKING BRAKE. I WOULD ALSO RECEIVE AN OCCASIONAL ALARM FOR THE TIRE PRESSURE MONITORING SYSTEM. THEN, ON DECEMBER 15, 2014 THE VEHICLE REFUSED TO TURN ON AT ALL. THE DASHBOARD DISPLAY HAD A FLASHING STEERING WHEEL. I HAD THE VEHICLE TOWED TO A VOLKSWAGEN DEALERSHIP WHERE THE TECHNICIANS LOOKED IT OVER AND TOLD ME THAT THE CAUSE OF THE PROBLEM IS THAT TWO CABLES TOUCHED AND SHORTED OUT THE SYSTEM. AFTER 3 WEEKS OF HOLDING THE VEHICLE, THE COST OF REPAIR WAS QUOTED AT AROUND $3,500 TO REPLACE SOME MODULES. I WAS ALSO INFORMED THAT THIS MIGHT BE A RECALL ISSUE AS MANY OTHER 2004 VW TUAREGS HAVE HAD SIMILAR PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667491December 21, 2014
STEERING, ELECTRICAL SYSTEM
CAME OUT TO 2004 V8 TOUAREG,AND IT WOULD NOT START. MRI READS STEERING DEFECTIVE WORKSHOP. AFTER SOME RESEARCH I DISCOVERED THAT THIS IS A COMMON DEFECT IN TOUAREGS AND ONE WHICH VW REFUSES TO TAKE RESPONSIBILITY OF.IT RENDERS THE VEHICLE PARALYZED AND DUE TO IT BEING ALL WHEEL DRIVE, REQUIRES SPECIAL EQUIPMENT TO EVEN TOW IT. I AM FURIOUS. THIS IS A KNOWN, DANGEROUS ISSUE AND NO RECALL FOR IT - SHAME ON YOU VW. WHAT IF I WAS WITH MY YOUNG CHILDREN? THERE IS NO WARNING FOR THIS FAILURE. ALL IS FINE AND THEN WHAM, IT WILL NOT START, TURN OVER, SHIFT INTO NEUTRAL, ETC. YOU ARE 100% PARALYZED WHERE YOU ARE - BE IT AT A GAS PUMP OR A REMOTE DIRT ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650277October 27, 2014
ENGINE, POWER TRAIN
CAR STALLS, SKIPS GEARS, JERKS, WHEN COMING FROM A FULL STOP TO ACCELERATING JERKS AND PULL REALLY HARD GOING INTO 1ST AND 2ND GEAR,, TOOK IT TO THE DEALER AFTER PAYING 800 DOLLAR THEY COULD FIND ANYTHING WRONG,, AND THAT WAS VW DEALER.... I'VE BEEN SEEIN ALOT OF THE SAME COMPLAINTS FOR THIS SPECIFIC MODEL AND YEAR, CAN SOME PLEASE LET ME KNOW IF VOLKSWAGEN IS NOT GOING TO TAKE RESPONSIBILITY FOR THIS ISSUE ATLEAST TELL ME WHAT COULD BE WRONG, SO I CAN FIX IT AND GET RID OF THIS STUPID CAR. IM BETTER OFF WITH AN AMERICAN CAR... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631849September 9, 2014
AIR BAGS
BOTH RIGHT AND LEFT SIDE FRONT AIRBAG WIRING HARNESSES REQUIRED REPAIR WITHIN 600 MILES OF FIRST INCIDENT TO CORRECT PRIOR REPAIRS TO REPLACE HARNESS CONNECTORS WITH SPLICED WIRE UNDER VOLUNTARY SERVICE PACK "RECALL". BOTH REPAIRS WERE TRIGGERED BY AIRBAG FAULT LIGHT ON DASH. YOU HAD DONE AN INVESTIGATION IN 2006 ON THIS. VW WOULD NOT COVER THE REPAIRS BECAUSE I WAS "OUT OF WARRANTY". IT COST ME $600 TO FIX THE PROBLEM AND I HAVE NO ASSURANCE FROM THE DEALER IT WON'T OCCUR AGAIN OR THAT I WILL NEED NEW HARNESSES OR AIRBAG MODULES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629233August 28, 2014
VISIBILITY/WIPER
I WAS DRIVING ON 101 SOUTH FROM SANTA ROSA TOWARDS SAN FRANCISCO AND WHEN IN THE NOVATO AREA THE REARVIEW MIRROR CAME OFF DANGLING FROM THE HEADLINER BY THE WIRING HARNESS RIGHT ON MY FACE. THE DANGLING REARVIEW MIRROR BLOCKED MY VIEW OF THE ROAD AND THIS BIG DISTRACTION NEARLY CAUSED AN ACCIDENT. THIS IS CLEARLY A SAFETY ISSUE, REARVIEW MIRRORS SHOULD NOT JUST RANDOMLY FALL OFF. I STRONGLY BELIEVE THAT VOLKSWAGEN OUGHT TO HAVE A RECALL FOR THIS DEFECTIVE MIRROR AND PERFORM A REPAIR AT VW'S EXPENSE. MY AAA CERTIFIED MECHANIC QUOTED ME IN EXCESS OF $700.00 TO RE-GLUE THE REARVIEW MIRROR TO THE WINDSHIELD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617762July 30, 2014
STEERING, ELECTRONIC STABILITY CONTROL (ESC)
WOULDN'T START SO HAD IT TOWED TO NORTHLAND VOLKSWAGEN. THERE THEY TESTED AND SAID I NEEDED STEERING COLUMN REPLACED AND WIRING DONE . NOT SURE BUT HAVE NEVER HAD PROBLEMS WITH COLUMN NOT PERFORMING CORRECTLY BUT I DON'T HAVE A CLUE ABOUT WIRING INSIDE ONE. THE REPAIRS ARE 2538.08 AND 1567.77 IS FOR THE COLUMN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585130April 27, 2014
EXTERIOR LIGHTING
THIS IS A PROBLEM IMPACTING A LARGE PERCENTAGE OF 2005-2006 VW TOUAREGS WITH HID HEADLIGHTS. WIRE IN HEADLAMP ASSEMBLY IS TO SMALL FOR LOAD. THE INSULATION DECAYS DUE TO HEAT AND RESULTS IN A SHORT WHICH WILL BLOW THE FUSE FOR AFFECTED HEADLIGHT. USUALLY OCCURS WHEN SWITCHING ON HIGH BEAMS OR HITTING A LARGE BUMP. WHILE THERE IS AN INEXPENSIVE DIY FIX, OUTLINED IN BELOW LINK, VW IS TELLING OWNERS THEY NEED TO SPEND $950 PER HEADLAMP TO REPLACE THE ASSEMBLY. HTTP://WWW.CLUBTOUAREG.COM/FORUMS/F43/TOUAREG-DEAD-XENON-FIX-CODE-01344-A-103130.HTML. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584464April 23, 2014
EXTERIOR LIGHTING
WHILE DRIVING AT NIGHT ON THE GARDEN STATE PARKWAY AT 65MPH ALL OF THE LIGHTS, BOTH EXTERIOR AND INTERIOR, WENT OUT FOR ABOUT 7 SECONDS. THIS HAD HAPPENED ONCE BEFORE DURING DAYLIGHT HOURS. THE CAR DOES NOT STALL, BUT IS COMPLETELY DARK. I ADVISED VOLKSWAGEN OF AMERICA OF THIS PROBLEM BY LETTER DATED APRIL 17, 2014. ON TUESDAY APRIL 22, 2014 A REPRESENTATIVE OF VOLKSWAGEN CALLED ME AND ADVISED THAT SINCE THE VEHICLE WAS "OUT OF WARRANTY" THEY WOULD NOT INSPECT THE VEHICLE TO ANALYZE/DETERMINE THE CAUSE OF THE PROBLEM. I WAS SURPRISED BY THIS INDIFFERENCE TO A SERIOUS SAFETY PROBLEM SINCE THE 2004 TOUAREG IS NOTORIOUS FOR PROBLEMS WITH ITS ELECTRICAL SYSTEM, INCLUDING REPORTS OF STALLING. THE LOCAL DEALER INSPECTED PARTS OF THE ELECTRICAL SYSTEM AND COULD NOT DETERMINE THE CAUSE OF THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562619February 3, 2014
STRUCTURE:BODY
ALL OF THE EXTERIOR DOOR HANDLES ARE EXTREMELY LOOSE AND ONE OF THEM I HAVE TO MAKE SURE THAT THE HANDLE GOES IN ALL THE WAY BECAUSE MY KIDS SIT IN THE BACK SEAT AND I'M AFRAID THAT THE DOOR MIGHT SWING OPEN ONE DAY AND AN ACCIDENT MAY OCCUR. ALSO THE DOOR HANDLES SOMETIMES DON'T OPEN ON THE FIRST PULL WHETHER ITS FROM THE INSIDE OR OUTSIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537686August 28, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 VOLKSWAGEN TOUAREG. THE CONTACT STATED THAT WHENEVER IT RAINED, SHE WOULD FIND STANDING WATER INSIDE THE VEHICLE. ON ONE OCCASION WHILE ATTEMPTING TO START THE IGNITION, SPARKS EMITTED FROM THE IGNITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE SUNROOF DRAINS WERE THE CAUSE OF THE FAILURE. IN ADDITION, THE ABS CONTROLLER HAD BECOME RUSTED AND CAUSED THE VEHICLE TO ENGAGE IN FOUR BY FOUR MODE PERMANENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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