Volkswagen Touareg Complaints (2005)

75 consumer complaints on file.

#11004339July 11, 2017
VISIBILITY/WIPER
I WENT IN VACATION AND LEFT MY CAR PARKED IN THE DRIVEWAY WITH THE WINDOWS UP AND DOORS LOCKED.WHEN I CAME BACK TO MY CAR THE ADHESIVE/GLUE MUST HAVE MELTED DUE TO THE HEAT OUTSIDE THE CAR CAUSED THE REAR VIEW MIRROR TO DETACH FROM THE WINDSHIELD AND IT IS NOW DANGLING BY THE WIRES FROM THE INSIDE OF THE CAR/WINDSHIELD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995705June 17, 2017
FUEL/PROPULSION SYSTEM
THE TOP OF THE FUEL FILTER HOUSING CRACKED AND WAS LEAKING FUEL. THIS HOUSING IS UNDERNEATH THE REAR SEAT BEHIND THE DRIVER'S SEAT. THE CRACKS WEREN'T RELATED TO USAGE OF THE VEHICLE OR AN ACCIDENT. IT APPEARS TO BE GENERAL DETERIORATION OF THE PLASTIC. THIS IS THE SAME PROBLEM COVERED BY VW RECALL 20Z4 OR NHTSA REFERENCE #17V151000. HOWEVER THOSE ONLY COVER VEHICLES BACK TO 2007.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917541October 20, 2016
FUEL/PROPULSION SYSTEM
SMALL CRACKS DEVELOPED IN THE FUEL FILTER FLANGE ON THE FUEL TANK RESULTING IN FUEL LEAKING OUT WHEN THE DRIVERS DOOR WAS OPENED OR WHEN THE CAR WAS RUNNING. THIS RESULTED IN LARGE AMOUNTS OF GASOLINE LEAKING ONTO MY GARAGE FLOOR. THE FLANGE WAS REPLACED. THIS IS AN IDENTICAL PROBLEM THAT IS BEING EXPERIENCED BY THE AUDI Q7 WHICH HAS THE IDENTICAL VW PART NUMBER FOR THE AFFECTED PART. THE NHTSA RECALL NUMBER FOR THAT PROBLEM IS 16V60000 IF YOU HAVE A TOUAREG, PORSCHE CAYENNE, OR AUDI Q7 (THEY ALL HAVE THE SAME PART) AND YOU SMELL GASOLINE, DO NOT OPEN THE DRIVERS DOOR. DOING SO PRIMES THE FUEL SYSTEM PUTTING THE FLANGE UNDER PRESSURE CAUSING LARGE AMOUNTS OF FUEL TO LEAK OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759641August 27, 2015
AIR BAGS, ELECTRICAL SYSTEM
I AM THE OWNER OF A 2005 VW TOUAREG WHICH RECENTLY HAD THE AIR BAG WARNING LIGHT COME ON AND STAY ON. I TOOK THE TOUAREG TO A VOLKSWAGEN DEALER WHERE I WAS CHARGED $104.48 FOR A DIAGNOSTIC TEST. THE DIAGNOSTIC TEST PROVIDED THE STORED FAULT CODE OF 01218, FRONT SIDE PASSENGER AIRBAG IGNITOR UPPER LIMIT EXCEEDED, THUS RECOMMENDING REPLACEMENT OF THE AIRBAG WIRING HARNESS FOR $320.00 ESTIMATE. IT IS MY UNDERSTANDING THAT THIS IS A KNOWN MANUFACTURERS DEFECT THAT VW ADDRESSED WITH THE NHTSA BY A TOUAREG SERVICE PACK/CUSTOMER SATISFACTION CAMPAIGN IN LATE DECEMBER 2006 WHERE VVV REPLACED THE SUBJECT DEFECTIVE HARNESSES AT NO EXPENSE TO TOUAREG OWNERS. THE VW ASSISTANT SERVICE MANAGER INFORMED ME THAT ACCORDING TO THE VEHICLE RECORDS THIS REPLACEMENT WAS NOT PERFORMED ON MY TOUAREG. PLEASE ADVISE WHY THIS DEFECTIVE AIRBAG WIRING HARNESS WAS NOT REPLACED DURING THIS CAMPAIGN. BASED UPON MY CONCERN AS A SAFETY AND HEALTH PROFESSIONAL, AND MY REVIEW OF THE INFORMATION AND FILES AVAILABLE FROM NHTSA CONCERNING THE PREVIOUS INVESTIGATION OF THIS PROBLEM IN 2006, I BELIEVE THAT VWS FAILURE TO CONTINUE TO CORRECT THIS PROBLEM NEEDS TO BE ADDRESSED BY NHTSA FOR CONSIDERATION OF REOPENING OF THIS INVESTIGATION. AS STATED IN THE ODI RESUME FOR INVESTIGATION: PE 06-022, SUBJECT: SRS WARNING LIGHT ILLUMINATION, .THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. I EXPECT NHTSA WILL REQUEST DATA FROM VW ON HOW MANY VW TOUAREGS HAVE REPORTED, OR BEEN DIAGNOSED WITH THIS PROBLEM SINCE 2006, AND HOW MANY OWNERS HAVE PAID VW OR OTHER REPAIR FACILITIES TO REPLACE THESE AIR BAG WIRING HARNESSES AND RELATED EQUIPMENT. THE TOUAREG SERVICE PACK/CUSTOMER SATISFACTION CAMPAIGN IN LATE DECEMBER 2006 WHERE VVV REPLACED THE SUBJECT DEFECTIVE HARNESSES AT NO EXPENSE TO TOUAREG OWNERS WAS AN ACTION TAKEN AT THAT TIME TO AVOID A RECALL. RECONSIDER!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730264June 25, 2015
SEAT BELTS
TRIED TO BUCKLE UP ONE OF THE REAR SEAT BELTS AND BUCKLE PLASTIC HOUSING BROKE. THE DEALER FAILED TO ACKNOWLEDGE THAT A SEAT BELT MECHANISM SHOULD NEVER FAIL. INSTEAD, THE DEALER SAID I HAD TO PAY OUT OF POCKET TO HAVE IT REPLACED. I CONTACTED VOLKSWAGEN OF AMERICA TO REPORT THIS CONCERN AND ASKED THEM TO COVER FOR THIS REPAIR. THEY DECLINED TO COVER THIS REPAIR FREE OF CHARGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706330April 17, 2015
ENGINE, VEHICLE SPEED CONTROL
THE VEHICLE HAS AN ANNOYING PROCLIVITY TO HESITATE (SOMETIMES FOR AS LONG AS 3 OR 4 SECONDS) BETWEEN THE TIME THE ACCELERATOR PEDAL IS DEPRESSED AND THE TIME THE ENGINE RESPONDS. UNDER CERTAIN CIRCUMSTANCES (E.G., CROSSING A LANE OF HIGH SPEED TRAFFIC) THE DELAY COULD BE VERY DANGEROUS AND EVEN FATAL. IT HAS BEEN DOING THIS SINCE IT WAS NEW, AND IT HAPPENS ONLY WHEN DECELERATING, NOT COMING TO A COMPLETE STOP, AND THEN ATTEMPTING TO ACCELERATE. WE TRADED IN A 2004 TOUAREG V8 THAT WE HAD PURCHASED USED WITH 30K MILES BECAUSE OF THE IDENTICAL PROBLEM, THINKING THAT THE DEFECT WOULD HAVE CORRECTED ON THE NEWER VEHICLE. THE 2005 TOUAREG V8 WAS PURCHASED NEW FOR $55,000 PLUS TAX AND LICENSE. THE VEHICLE NOW HAS 32,180 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683124February 13, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
BOTH LEFT AND RIGHT HEADLIGHTS FAILED AND WOULD NOT OPERATE IN LOW BEAM MODE. UPON INSPECTION, I NOTED THAT THE INSULATION FOR THE WIRING INSIDE EACH HEADLIGHT UNIT WAS BRITTLE, CRACKED AND IN SOME CASES THE INSULATION HAD FALLEN COMPLETELY OFF. THIS CAUSED BOTH HEADLIGHTS TO GROUND OUT AND FAIL, POTENTIALLY HAZARDOUS DURING VEHICLE OPERATION AND A POTENTIAL FIRE HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678248January 22, 2015
ENGINE, ELECTRICAL SYSTEM
IT'S NOT LETTING ME SELECT ANY PARTS THERE IS A GLITCH IN THIS WEBSITE. IT IS MY ENTIRE WIRING SYSTEM! HAS COST US 100S OF DOLLARS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598532June 16, 2014
POWER TRAIN
THIS IS A WELL DOCUMENTED PROBLEM ALL OVER THE WEB YET VW AND TO DATE THE NHTSA REFUSE TO ADDRESS THE ISSUE. MAYBE THERE IS A REQUIREMENT THAT AT LEAST 13 PEOPLE DIE (GM) BEFORE ANYONE DOES SOMETHING ABOUT IT. PROBLEM IS WITH TRANSMISSION WHICH CAUSES CAR TO JOLT FORWARD AS IF IT IS GETTING RAMMED IN THE REAR OF THE VEHICLE. CAN CAUSE LOSS OF CONTROL, WHIP LASH, REAR ENDING, ETC... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564758February 18, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 VOLKSWAGEN TOUAREG. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE FUEL GAUGE DISPLAYED AN INACCURATE READING. IN ADDITION, THE FUEL TANK LEAKED GASOLINE CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS, WHO RECOMMENDED THAT THE VEHICLE BE INSPECTED BY AN AUTHORIZED DEALER. THE VEHICLE WAS NOT INSPECTED BY AN AUTHORIZED DEALER NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 141,323.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562982February 4, 2014
AIR BAGS
AIR BAG DEFAULT LIGHT CAME ON INDICATING PASSENGER AIR BAG WILL NOT DEPLOY DURING A CRASH. THE OTHER PROBLEM WITH THIS IS IF ONE AIR BAG IS INDICATED NONE OF THE AIR BAGS WILL DEPLOY IN A CRASH. THIS IS A KNOWN PROBLEM WITH THIS VEHICLE WHICH VOLKSWAGEN HAS KNOWN ABOUT, BECAUSE IN 2005 IT WAS FOUND THAT THE AIR BAG CONNECTION PLUG LOCATED UNDER THE PASSENGER SEAT WAS TO SHORT AND WOULD COME DISCONNECTED CAUSING THE DEFAULT AIR BAG WARNING LIGHT TO COME. I BELIEVE IN 2005 A FLASH PROGRAM WAS ISSUED FOR ANOTHER PROBLEM WITH THE AIR BAGS, THE FLASH PROGRAM WAS TO FIX THE PROBLEM WITH WHEN THE KEY WAS PLACED INTO THE IGNITION AND THE PASSENGER SEAT IS MOVED WITHIN 10 SECONDS AFTER THE KEY WAS IN THE IGNITION THIS WOULD CAUSE THE DEFAULT AIR BAG WARNING LIGHT TO COME ON. BEFORE A MASS COMPLAINT COULD COME OUT VOLKSWAGEN DROP THE FLASH PROGRAMMING AND LEFT IT UP TO THE CONSUMER TO DEAL WITH THE PROBLEM. I HAVE BROUGHT THIS UP WITH MY VOLKSWAGEN DEALERSHIP WHOM I BROUGHT THE TRUCK FROM AND CONTINUE TO HAVE ALL MAINTENANCE DONE BY THEM, THE DEALERSHIP TELLS ME THE SENSOR HAS TO BE REPLACED, AND THIS WILL COST BIG BUCKS FOR THE CONSUMER BECAUSE OF A BAD DESIGNED PRODUCT. THIS PROBLEM MANIFESTED AFTER THE ALARM SIREN STARTED TO GO OUT, AND TO FIND OUT LATER THAT THE ALARM SIREN HAS RECHARGEABLE WATCH TYPE BATTERIES, WHICH GOES BAD AND LEAKS ACID THEN CORRODES CAUSING SHORT IN THE ELECTRICAL SYSTEM, BECAUSE THE BATTERIES ARE CHARGED BY THE CARS BATTERY. THIS POOR DESIGN WILL CAUSE YOU THE CONSUMER $2000.00 TO REPLACE AIR BAG SENSOR, ALARM SIREN AND YOUR MAIN CAR BATTERY. THIS IS AN EXPENSIVE VEHICLE AND I LOVE MY TRUCK BUT HATE WHEN PROBLEMS ARISE AND NO ONE HAVE ANY ANSWERS AND WHEN IT COMES TO A SAFETY DEVICES, LIKE "AIR BAGS" THE DEALERSHIP SHOULD JUMP ON A RESOLUTION INSTEAD OF RUNNING AWAY, BECAUSE AIR BAGS KILL MORE PEOPLE THAN A CRASH ITSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525578July 18, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2005 VOLKSWAGEN TOUAREG. THE CONTACT STATED THAT THE DRIVE SHAFT FAILED AND WAS REPAIRED UNDER THE CONTACT'S WARRANTY. THE FAILURE RECURRED RECENTLY AND THE CONTACT STATED THAT THE FAILURE RECURRED LESS THAN 30,000 MILES LATER. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520489June 18, 2013
ENGINE
SIGN CONSISTENTLY APPEARS SAYING "OIL PRESSURE PROBLEM STOP ENGINE NOW" ESPECIALLY WHEN YOU TRY TO EXIT THE FREEWAY. ACCORDING TO VOLKSWAGEN DEALER, THIS COULD DAMAGE THE ENGINE BEYOND REPAIR. THIS IS A FACTORY DEFECT THAT IS HAPPENING TO MANY VOLKSWAGEN BRANDS. THIS IS SOMETHING VOLKSWAGEN KNEW ABOUT AND SHOULD DO SOMETHING ABOUT IT. VOLKSWAGEN CORPORATION SHOULD RECALL ALL VEHICLE WITH THIS PROBLEM AND FIX IT WITHOUT CURRENT OWNERS SUFFERING FOR IT. LET ME ADD THAT I HAVE CHANGED THE SWITCH, FLUSHED ENGINE, CHANGED OIL, CHANGED CATALYTIC CONVERTER, CHANGED OIL PUMP THAT CONNECTS THE OIL PAN WITH THE ENGINE, THE PROBLEM WOULD STOP FOR A WHILE AND COMES BACK AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504036March 20, 2013
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
SMELL OF GAS AFTER REFUELING -- APPARENTLY SIMILAR TO MERCEDE BENZ --DEALER REPORTS THE GASKETS AT THE TOP OF THE FUEL TANK HAVE FAILED FOR A REPAIR COST OF $8-900.00: WATER COOLED ALTERNATOR FAILURE REQUIRING $8-900.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482487October 28, 2012
FUEL/PROPULSION SYSTEM
VEHICLE HAS BEEN EMITTING AN ODOR OF GAS FOR SOME TIME. UPON INVESTIGATION, I FOUND THAT THE FUEL FILTER (ACCESSED UNDER THE REAR SEAT BUT PART OF THE FUEL TANK) HAD A 1/8" CRACK IN THE TOP OF THE FILTER ASSEMBLY. THIS CRACK WOULD LEAK GASOLINE WHILE THE ENGINE WAS RUNNING AND EVEN AFTER THE ENGINE STOPPED (LIKELY DUE TO THE FUEL SYSTEM STILL BEING PRESSURIZED). LEAKED GASOLINE WAS FOUND THROUGHOUT THE TOP OF THE GAS TANK OBSERVED THROUGH TWO PORTS UNDER THE REAR BENCH SEAT. I DID SOME RESEARCH ON A POPULAR TOUAREG WEBSITE AND FOUND THAT 1 OR 2 OTHER PEOPLE HAVE EXPERIENCED THE SAME PROBLEM. I SUSPECT THIS IS A FIRE HAZARD GIVEN THE AMOUNT OF FUEL THAT HAS BEEN LEAKED. AND OTHERS HAVE EXPERIENCED A LEAK EMANATING FROM THE SAME LOCATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481074October 19, 2012
STEERING
THE STEERING LOCK AND WAS UNABLE TO OPEN OR MOVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464005July 2, 2012
VISIBILITY:SUN/MOON ROOF ASSEMBLY
SUN ROOF GLASS EXPLODED ON ITS OWN. NO REASON FOUND. VW SAYS PART IS NOT AVAILABLE... ANYWHERE. GLASS IS TEMPERED: MILLIONS OF SHARP FRAGMENTS ALL OVER INTERIOR AND DRIVER. LAMINATED GLASS WOULD BE A WISER DESIGN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461770June 14, 2012
SEAT BELTS
TL* THE CONTACT OWNS A 2005 VOLKSWAGEN TOUAREG. THE CONTACT STATED THAT THE MIDDLE ROW SEAT WAS RECLINED FOR UTILIZATION OF THE TRUNK. THE CONTACT ATTEMPTED TO PUT THE SEAT BACK INTO AN UPRIGHT POSITION, BUT THE SEAT WOULD NOT BUDGE. THE CONTACT DISCOVERED THAT THE SEAT BELT LATCH WAS LOCKED AND WOULD NOT ALLOW THE SEAT TO BE RETURNED UPRIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER ADVISED THAT THE SEAT BELT ASSEMBLY WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V592000 (SEAT BELTS). THE FAILURE MILEAGE WAS 93,700 AND THE CURRENT MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461787June 14, 2012
SEAT BELTS, SEATS
I MANUALLY LOWERED THE REAR SEAT BACK TO ALLOW INCREASED CARGO AREA. AFTER REMOVING THE CARGO, I COULD NOT RAISE THE REAR SEAT BACK TO IT'S UPRIGHT POSITION. THE CENTER SEAT BELT HAD LOCKED IT SELF IN A WAY HOLDING THE SEAT BACK DOWN NOT ALLOWING THE SEAT BACK TO BE RAISED TO AN UPRIGHT POSITION. A RECALL WAS ISSUED 3-28-2005 REGARDING THIS DANGEROUS SEAT BELT MALFUNCTION PROBLEM EFFECTING 50483 VEHICLES BUT FELL SHORT IN FAILING TO INCLUDE THE CENTER REAR SEAT BELT IN THE RECALL. NEITHER THE MANUFACTURER NOR THE DEALER ARE LEGALLY OBLIGED TO FIX THIS SITUATION AT THEIR COST. AT THIS TIME MY ONLY OPTION IS TO PAY THE DEALER TO UN-BOLT ALL THREE REAR SEAT BELTS FROM THE FRAME, REMOVE AND DISASSEMBLE THE ENTIRE REAR SEAT, REMOVE THE CENTER SEAT BELT FROM INSIDE THE SEAT BACK, INSTALL A NEW AND WORKING SEAT BELT ASSEMBLY AND FINALLY, PUT THE CAR BACK TOGETHER ALL TO THE TUNE OF THEIR HOURLY RATE PLUS PARTS. IN THE MEAN TIME, MY 5 PASSENGER CAR IS A 2 PASSENGER CAR. HOPE TO HAVE A RESPONSE SOON. THANK YOU FOR YOUR ATTENTION IN THIS FRUSTRATING SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449798February 23, 2012
STEERING:COLUMN, ELECTRICAL SYSTEM
2005 VOLKSWAGEN TOUAREG. CONSUMER STATES WHEN HE INSERTS THE KEY INTO THE IGNITION TO START THE VEHICLE, IT DOES NOT START. THE CONSUMER STATED IF HE REMOVED THE KEY, PRESSED THE LOCK BUTTON AND THEN THE UNLOCK THE BUTTON ON THE KEY FOB, THEN TRY AGAIN, THE VEHICLE GENERALLY STARTED UP. WHEN THE VEHICLE DID NOT START, THE VEHICLE WOULD HAVE TO BE TOWED, AS THE TRANSMISSION WOULD NOT SHIFT OUT OF PARK. THE CONSUMER STATED THE VEHICLE HAS BEEN TO THE DEALER 12 TIMES TO CORRECT THE SAME ISSUE. TO DATE, THE ACCESS/START MODULE WAS REPLACED FOUR TIMES, THE STEERING COLUMN WAS REPLACED THREE TIMES, THE IGNITION SWITCH WAS REPLACED TWICE, THE J519 VEHICLE ELECTRICAL CONTROL UNIT AND BATTERY WERE ALSO REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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