Volkswagen Tiguan Complaints (2011)

162 consumer complaints on file.

#10551848November 12, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE OPERATING THE 2011 VOLKSWAGEN TIGUAN, ON THE HIGHWAY AT SPEEDS OF APPROXIMATELY 65MPH, EXPERIENCED AN ELECTRICAL FAILURE THAT CAUSED A HEADLIGHT / DRIVING LIGHT / TURN SIGNAL / BRAKE LIGHT / MARKER LIGHT AND PLATE LIGHT FAILURE. THE FAILURE BECAME INTERMITTENT UNTIL TAKEN TO THE DEALERSHIP FOR SERVICE. DEALER STATED "LOOKED UP WIRING DIAGRAM AND TRACED TO A FUSE IN ENGINE FUSE BLOCK. / FUSE NOT BLOWN, BUT HAS CORROSION. REMOVED FUSE AND FOUND FUSE BLOCK MELTING. NEEDS FUSE AND BLOCK. REPLACED BOTH AND LIGHTING OK NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551953November 12, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT THE HEAD LIGHTS, BRAKE, AND TURN SIGNALS WOULD INTERMITTENTLY FAIL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THERE WAS A MELTED FUSE IN THE FUSE BOX AND AS A RESULT, THE FUSE BOX NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 59,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10551979November 12, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE FRONT AND REAR LIGHTS MALFUNCTIONED. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST. THE DEALER REPLACED THE FUSE UNDER WARRANTY. THE CONTACT DID NOT HAVE AN ISSUE WITH THE LIGHT AFTER THE REPAIR. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551776November 11, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHEN STARTING MY CAR (AFTER IT HAD BEEN SITTING IN THE GARAGE FOR OVER 24 HRS) I IMMEDIATELY GOT A "CHECK LEFT FRONT LOWBEAM" WARNING PLUS A WARNING LIGHT ON THE DASH. TURNED OFF THE CAR, TURNED IT BACK ON TO SEE IF IT CLEARED. THEN I GOT THE SAME WARNING PLUS "CHECK LEFT FRONT FOG LIGHT". GOT OUT OF THE CAR, SURE ENOUGH, THEY WERE BOTH OUT. I THOUGHT IT WAS STRANGE THEY WERE BOTH OUT AT THE SAME TIME, BUT POSSIBLY JUST A BULB OR FUSE. STARTED TO DRIVE DOWN THE STREET AND MORE WARNINGS FOR DIFFERENT LIGHTS KEPT COMING UP. I TURNED AROUND AND WENT HOME (HAD GONE MAYBE A .25 MILE). MADE AN APPOINTMENT AT THE DEALER, AND BY THE TIME I DROVE MY CAR IN (5.5 MILES DOOR TO DOOR) ALL OF MY EXTERIOR LIGHTS HAD THROWN A WARNING AND WERE NO LONGER WORKING (HIGH BEAMS, LOW BEAMS, FOG LIGHTS, TURN SIGNALS, LICENSE PLATE LIGHT, BRAKE LIGHTS, ETC. ETC.). THIS CATASTROPHIC FAILURE OF ALL OF MY LIGHTS SIMULTANEOUSLY WAS DUE TO A FAULTY FUSE PANEL AND MELTED FUSE, WHICH WAS REPLACED (THANKFULLY) UNDER MY EXTENDED WARRANTY (WOULD HAVE BEEN OVER $600 TO REPAIR SOMETHING THAT FAILED 1100 MILES AFTER MY FACTORY WARRANTY OTHERWISE). DEALER TOLD ME THEY REPLACED THE ENTIRE FUSE PANEL WITH A REDESIGNED ONE. THIS WAS NOT THE FIRST INSTANCE THEY WERE AWARE OF OF THIS HAPPENING, BUT INDICATED NO RECALL HAD BEEN DECLARED. I AM HOPEFUL THIS FIX ELIMINATES THE ISSUE FROM HAPPENING IN ANOTHER 30-40K MILES, AND THAT THERE ARE NO OTHER FAILURES OR PERFORMANCE DEGREDATION IN OTHER COMPONENTS AS A RESULT. HOPEFULLY THIS PART WILL BE RECALLED BEFORE THIS ELECTRICAL GREMLIN HITS TOO MANY OTHER VEHICLES. I'M LUCKY THIS HAPPENED DURING THE DAY IN MY DRIVEWAY AND NOT ON A SNOWY MOUNTAIN PASS AT NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551509November 8, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE HEAD LIGHTS AND TAIL LIGHTS FAILED TO ILLUMINATE NORMALLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC STATED THAT THE FUSE BOX NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550140October 30, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
FIRST NOTICED HEADLIGHT OUT, CHANGED IT AND STILL DID NOT WORK. THEN I NOTICED THAT THE FRONT TURN SIGNAL ALSO DID NOT WORK. I WALKED AROUND THE CAR AND NOTICED THAT NOT ONLY DID THE FRONT HEADLIGHT AND TURN SIGNAL NOT WORK BUT ALSO THE OPPOSITE REAR BRAKE AND TURN SIGNAL AS WELL. CLEARLY SOMETHING IS WRONG. I WENT TO CHECK THE FUSE IT WAS COMPLETELY MELTED AS WAS THE BOX ITSELF! YOU CAN NOT JUST REPLACE THE FUSE BECAUSE THE BOX IS DAMAGED AND YOU CAN'T JUST REPLACE THE BOX BECAUSE THERE IS TO MUCH AMPAGE GOING TO THE BOX THAT WILL CAUSE IT TO DO THE SAME THING AGAIN! VW NEEDS TO MAKE THIS WRONG, RIGHT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549584October 25, 2013
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
LOST HALF OF ALL EXTERIOR LIGHTING WHEN THE FUSE BOX MELTED AT A 30 AMP FUSE. BRAKE LIGHTS, TURN SIGNALS, AND HEAD LIGHTS STOPPED WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549281October 23, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE HEADLIGHTS AND TAIL LIGHTS FAILED INTERMITTENTLY AS THE LIGHTING MALFUNCTION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC STATED THAT THE MAIN FUSE PANEL HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544805September 22, 2013
ELECTRICAL SYSTEM
MULTIPLE ELECTRICAL ITEMS WERE REPORTED AS FAILING BY THE VEHICLE INFORMATION CENTER (LOW BEAM HEADLIGHT, BACKUP LIGHT, SIDE MARKER LIGHT, FOG LIGHT, THIRD BRAKE LIGHT, ETC.) AND CONFIRMED BY PERFORMING A WALK AROUND OF THE VEHICLE. AN ONLINE SEARCH PROVIDED INFORMATION RELATING TO SIMILAR ISSUES FOR OTHER VW OWNERS. THE ISSUE WAS A FUSE, LOCATED IN A FUSE BLOCK UNDER THE HOOD OF THE VEHICLE, THAT HAD MELTED ON ONE SIDE OF THE FUSE ENOUGH TO TEAR THE FUSE LINK FROM THE FUSE BLADE. THE FUSE WAS REMOVED, HOWEVER, ENOUGH DAMAGE HAS BEEN SUFFERED BY THE FUSE SOCKET THAT A NEW FUSE CANNOT BE INSERTED. A NEW FUSE BLOCK ASSEMBLY WILL BE REQUIRED TO REPAIR THIS ISSUE. THERE IS CLEARLY AN UNDERLYING ISSUE WITH THE FUSE BLOCK DESIGN. OVERHEATING OF THE FUSE BLADE, CAUSED BY A POOR CONNECTION, IS DESTROYING THE FUSE BODY AND SOCKET. THIS ISSUE CAN BE VERY DANGEROUS IF THE LIGHTING COMPONENTS ARE RENDERED USELESS WHILE DRIVING AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542745September 9, 2013
FUEL SYSTEM, GASOLINE
TRAVELING NORTH/WEST BOUND ON INTERSTATE 94 IN MAPLE GROVE, MN. CAR SUDDENLY LOST POWER, STARTED STUTTERING, AND THEN SHUT OFF. WAITED 2 HOURS FOR A TOW ON THE SIDE OF THE FREEWAY WITH A 3 YEAR OLD IN 90 DEGREE HEAT. *TR WAS TOWED TO LUTHER WEST SIDE VW DEALER AND THEY FOUND A FAILURE OF THE HIGH PRESSURE FUEL PUMP. THERE HAS BEEN ONGOING ISSUES WITH THESE PUMPS IN PREVIOUS MODEL YEARS 2009 AND 2010. THOSE YEARS WERE INVESTIGATED BY THE NTSB PREVIOUSLY AND THE VW WARRANTY FOR THE PART WAS EXTENDED AS A RESULT. BUT AS OF NOW VW IS REFUSING TO FIX THE PART UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534679August 10, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
INTERMITTENT CHECK LIGHTS CYCLES THROUGH AND SHOWS HEADLIGHTS NOT WORKING, THEN BRAKE LIGHTS. WHEN I TAKE INTO THE DEALERSHIP, THEY CHECK THE COMPUTER AND SAY THAT THERE IS NO HARD RECORDED ERROR. THE DANGER IS THAT THIS HAS HAPPENED 3 TIMES AND ONCE AT NIGHT TO WHERE MY CAR WAS LIKE A CHRISTMAS TREE BLINKING ON AND OFF. I ALMOST GOT REAR ENDED WHEN BRAKE LIGHTS DON'T WORK. THIS IS VERY DANGEROUS AND THE DEALERSHIP SAYS NOTHING CAN BE FOUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534023August 7, 2013
SEATS
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN TIGUAN. THE CONTACT STATED WHILE DRIVING 65 MPH THE CONTACT ATTEMPTED TO RAISE THE PASSENGER SEAT FROM THE RECLINED POSITION BUT THE SEAT WOULD NOT MOVE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT WAS INFORMED THE SEATS WERE DESIGNED NOT TO RAISE WHILE THE VEHICLE WAS BEING DRIVEN UNLESS THE DRIVER PHYSICALLY LIFTED THE SEAT FOR THE PASSENGER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ALSO STATED THE SEAT WAS OPERATING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526032July 21, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
A FUSE HAS MELTED (NOT BURNED OUT IN THE TYPICAL MANNER), AND MELTED PART OF THE FUSE BLOCK. THIS CAUSED ALL OF THE LIGHTS ON THE VEHICLE TO MALFUNCTION. HEADLIGHTS ON ONE SIDE, ONE TURN SIGNAL, BULBS IN DIFFERENT PARTS OF THE TAILLIGHT ASSEMBLIES (BOTH SIDES), ONE BACKUP LIGHT AND THE THIRD BRAKE LIGHT. ALL APPEARED TO BE BURNED OUT. UPON REPLACEMENT OF THE FUSE, ALL WORKED PROPERLY. FROM RESEARCHING THE INTERNET, WE FOUND NUMEROUS WEBSITES AND FORUMS WHERE THIS HAS BEEN HAPPENING ON THESE VEHICLES FROM 2009-2013, USUALLY AROUND 40-50,000 MILES. THE LOSS OF THESE LIGHTS CAN CAUSE AN ACCIDENT OR FIRE TO THE VEHICLE DUE TO THE ELECTRICAL SYSTEM GETTING SO HOT AS TO MELT THE WAY IT DID. IT HAS BEEN STATED THAT VW OF AMERICA HAS REFUSED TO CORRECT THESE PROBLEMS...UPDATED 09-18-13 *BF THE FUSE WAS REPLACED TO GET ALL OF THE LIGHTS WORKING PROPERLY AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509303April 23, 2013
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
THE PARKING BRAKE SETS ITSELF WHENEVER THE VEHICLE IS IN PARK. ALSO, WHEN YOU DEPRESS THE BRAKES AND COME TO A STOP, IT WILL NOT ROLL FORWARD OR MOVE UNTIL THE GAS IS PRESSED. THE NECESSITY OF PRESSING THE GAS TO MOVE AT ALL IS ALSO THE CASE IN REVERSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504495March 25, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
INTERMITTENT FAILURE OF RIGHT HEADLIGHT AND TURN SIGNAL. VW DEALERSHIP DIAGNOSED AS MELTED FUSE BOX. FUSE BOX REPLACED AND ISSUE RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502373March 11, 2013
EXTERIOR LIGHTING
I STARTED RECEIVING WARNING LIGHTS THAT THERE WERE BURNED OUT BULBS AROUND THE CAR. IT STARTED WITH THE RIGHT FRONT HIGH BEAM, THEN LOW BEAM. I CALLED THE DEALERSHIP TO SCHEDULE AN APPOINTMENT FOR THE SAME DAY AS THERE WAS A SAFETY CONCERN WITH AN OUT HEADLIGHT. ON MY WAY TO THE DEALERSHIP THE WARNING LIGHT WENT OFF AND I WENT HOME. BY THE END OF THE NEXT DAY AND I STARTED TO RECEIVING THE SAME WARNING, RIGHT FRONT HIGH AND LOW BEAM. THE WARNING WOULD GO AWAY IF I CYCLED THE LIGHTS ON AND OFF AND THE HIGH AND LOW BEAM WOULD COME BACK ON. I SCHEDULED ANOTHER APPOINTMENT WITH VW TO HAVE THEM CHECK THINGS OUT AND WAS TOLD THAT IT COULD BE A PROBLEM THAT THEY HAD FIXED THE WEEK BEFORE ON THE SAME CAR, A MELTED FUSE BOX RELAY. ON MY WAY TO THE DEALER, ALL OF MY BRAKE LIGHTS AND TURN SIGNALS WENT OUT AND SURE ENOUGH IT WAS THE MELTED RELAY. VW REFUSED TO STAND BEHIND THE REPAIR AND SAID THEY WOULD CONTACT ME IF THERE WAS A RECALL. *TR UPDATED 9/19/13 *CN UPDATED 09/27/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501271March 4, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ALL THE EXTERIOR LIGHTING WAS INTERMITTENTLY NOT WORKING. TURNING ON HEADLAMPS AND TURNING ON BRIGHT LIGHTS WOULD OFTEN FIX THE PROBLEM - HEADLIGHTS, BLINKERS AND FOG LAMPS WOULD WORK AGAIN. WHEN THIS WOULD NOT WORK MORE OFTEN THAN NOT TURNING THE CAR OFF AND STARTING IT AGAIN WOULD RESOLVE THE ISSUE. DEALERSHIP INITIALLY REPLACED A CONTROL MODULE IN JANUARY OF 2013. PROBLEM WENT AWAY FOR A WHILE. WHEN THE PROBLEM CAME BACK TODAY, THE DEALERSHIP STATED THEY HAD NOW HAD MULTIPLE INSTANCES OF THIS PROBLEM AND SUSPECTED A MELTED FUSE BLOCK IN THE ENGINE COMPARTMENT. DEALER GAVE ME THE FAILED PART AND REPLACED IT WITH ANOTHER, PERHAPS A REDESIGNED PART AS THE PART NUMBER IS SLIGHTLY DIFFERENT. THE 30A FUSE WHICH CONTROLS THE HEADLAMPS IS OBVIOUSLY MELTED AT THE BLOCK. VEHICLE IS COVERED UNDER AN EXTENDED WARRANTY WITH A $100.00 DEDUCTIBLE. SPOKE WITH VW OF AMERICA AND ASKED IF THEY WOULD COVER MY COSTS FOR REPLACEMENT AS DEALER CLAIMED THAT THERE HAVE BEEN MULTIPLE INSTANCES OF THIS ISSUE AND SEARCHING THE INTERNET FOR THIS ISSUE ALSO RESULTS IN REPORTS OF MANY OTHERS HAVING A SIMILAR PROBLEM WITH THE FUSE BLOCK IN THIS VEHICLE. VW OF AMERICA POLITELY DENIED THIS REQUEST. SUGGEST THAT YOU PURSUE THE ISSUE AND SUGGEST TO VW OF AMERICA THAT THEY ISSUE A RECALL FOR THIS COMPONENT WHICH IS FAILING AND, AS IT IS AN ELECTRICAL COMPONENT, MIGHT CAUSE AN UNDER THE HOOD FIRE. *TR UPDATED 09/17/13*LJ THE EXTERIOR LIGHTING FAILED SIMULTANEOUSLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490408December 28, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE DRIVING ON THE HIGHWAY AT NIGHT, MULTIPLE INDICATOR LIGHTS BEGAN FLASHING IN THE FOLLOWING ORDER: CHECK FRONT RIGHT LOW BEAM, CHECK FRONT RIGHT FOG LIGHT, CHECK REAR LEFT SIDE LIGHT, CHECK LEFT FRONT SIDE LIGHT, NUMBER PLATE CHECK LICENSE PLATE LIGHTING, CHECK THIRD BRAKE LIGHT, CHECK REAR LEFT BRAKE LIGHT, CHECK FRONT RIGHT TURN SIGNAL, AND CHECK REAR RIGHT SIDE LIGHT. I PULLED OVER TO THE SIDE OF THE HIGHWAY TO EXAMINE THE CAR. ONLY ONE HEAD-LIGHT AND ONE TAIL-LIGHT WAS WORKING. ALL OTHER LIGHTS WERE OUT. I TURNED THE CAR OFF AND BACK ON TWICE WITHOUT ANY CHANGE IN THE LIGHTS. I DROVE THE CAR TO THE DEALERSHIP SERVICE DEPARTMENT RIGHT AWAY; HOWEVER THEY WERE CLOSING. THE TECHNICIAN SAID THE PROBLEM WAS KNOWN TO BE THE RESULT OF A DEFECTIVE FUSE BOX AND REQUESTED THAT I RETURN IN THE MORNING. I'VE REPORTED SIMILAR PROBLEMS WITH THE ELECTRICAL/LIGHTING SINCE PURCHASING THE VEHICLE NEW; HOWEVER THIS WAS THE FIRST TIME I'VE EXPERIENCED A COMPLETE FAILURE OF THE LIGHTING SYSTEM AND THE FIRST TIME I'VE BEEN TOLD THERE IS A DEFECTIVE FUSE BOX. *TR *UPDATED 09-18-13 *BF UPDATED 9/27/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483563November 7, 2012
STEERING
I WAS DRIVING ON THE HIGHWAY WITHIN THE LIMITED SPEED. THE STEERING WHEEL WAS SUDDENLY OUT OF MY CONTROL. THE CAR MOVED LEFT AND RIGHT, BUT I COULDN'T CONTROL IT. I HIT THE BRAKE AND EVENTUALLY STOPPED BY HIT THE GUARDRAIL AFTER TURNING 180 DEGREE ON THE HIGHWAY. THE STEERING WHEEL LIGHT WAS ON BUT DISAPPEARED AFTERWARDS. THIS WAS A REALLY SCARING EXPERIENCE. I COULD BE KILLED. AFTER COMPLAINING THE STEERING WHEEL PROBLEM TO VOLKSWAGEN, SINCE THE STEERING WHEEL LIGHT (ORANGE) DISAPPEARED, THE CUSTOMER REPRESENTATIVE SAID IT WAS ME WHOM CAUSED THE ACCIDENT. I WAS FURIOUS AND INSISTED ON THE ISSUE BY SUGGESTING TO RUN A THOROUGH CHECK. I WAITED FOR MORE THAN TWO WEEKS BEFORE I GOT A REPORT FROM VW TECHNICIAN. I WAS EXPECTING A THOROUGH DIAGNOSTIC TEST ON THE CAR'S STEERING SYSTEM, BUT I ONLY GOT A SHORT PAGE SAYING ABOUT THE CAR WAS DRIVABLE AND APPARENTLY NOTHING WRONG, EXCEPT A NOISE ( LIKE BEARING NOISE) WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT. VW DIDN'T EVEN DO ANY COMPUTER TESTS OR ANY DETAILED TESTS ON THE CAR. THE NOISE PRODUCED BY THE STEERING WHEEL WAS ONCE AGAIN CONFIRMED THAT SOMETHING WRONG WITH STEERING. FINALLY, VW CONFIRMED THERE WAS SOMETHING WRONG WITH THE STEERING AND NEEDED TO CHANGE THE STEERING SYSTEM; HOWEVER, VW SAID I CAUSED THE PROBLEM. THIS IS COMPLETELY NONSENSE. FIRST, VW SAID THERE WAS NOTHING WRONG WITH THE STEERING SYSTEM; HOWEVER, LATER BECAUSE OF THE OBVIOUS NOISE, NOW IT ADMITTED THERE WAS SOMETHING WRONG AND SAID TO NEED TO CHANGE THE WHOLE STEERING SYSTEM. SINCE THERE WAS ONLY A SLIGHT DAMAGE AT THE LEFT BUMPER AT THE DRIVER'S SIDE, AND IT DIDN'T DAMAGE THE STEERING SYSTEM INSIDE; THUS, IT MUST BE THE MALFUNCTION OF STEERING THAT CAUSED THE ACCIDENT. HOWEVER, THE WAY VOLKSWAGEN DEALT WITH MY COMPLAINT WAS HORRIBLE. VW TRIED TO PUSH ALL THE RESPONSIBILITY ON ME AND OBVIOUSLY DIDN'T SEE THE WHOLE THING FROM MY SIDE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10482584October 29, 2012
SERVICE BRAKES
SPORADIC, COMPLETE BRAKE FAILURE. BRAKES FAIL TO CATCH, PETAL DEPRESSED TO THE FLOOR DOES NOT INITIATE ANY BRAKING. ONCE BRAKES ARE COMPLETELY RELEASED AND PUSHED AGAIN BRAKES FINALLY CATCH. THIS ISSUE OCCURS AT DIFFERENT SPEEDS, SOMETIMES RIGHT AFTER CAR IS STARTED, OTHER TIMES AFTER IT HAS BEEN RUNNING A WHILE. HAS OCCURRED 5-7 TIMES IN THE LAST YEAR. VW TECHNICIANS CANNOT REPRODUCE, SO WILL NOT DO ANYTHING TO FIX. LUCKY THERE HAS BEEN ENOUGH STOPPING DISTANCE IN THE PREVIOUS INSTANCES TO PUS THE BRAKES TWICE, BUT THIS PRESENTS A SAFETY HAZARD TO THOSE IN THE TIGUAN AND SURROUNDING CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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