Volkswagen Tiguan Complaints (2013)
140 consumer complaints on file.
- #10748087August 12, 2015UNKNOWN OR OTHER
WHEN THE CAR STOPS COMPLETELY WHILE BEING RUN FOR A WHILE, EVERYTHING SHUT DOWNS COMPLETELY. NEED TO PLACE THE CAR IN "PARKING" AND RESTART THE CAR. THE CAR RESTARTS IMMEDIATELY. HOWEVER, THE SHUTDOWN CAN HAPPEN MORE THAN ONCE DURING THE SAME TRIP EVERY TIME IS STOPS COMPLETELY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10713938April 30, 2015STRUCTURE
EXTERIOR PAINT BAD DISCOLORATION. CALLED MANUFACTURER THEY TOLD ME NOTHING THEY CAN DO FOR ME. MY VEHICLE IS <2 YEARS OLD AND ONLY 21, 000 MILES COVERED UNDER 36,000 MILE WARRANTY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10683495February 14, 2015TIRES
MY WIFE WAS DRIVING. SHORTLY AFTER GETTING ON THE INTERSTATE, HER REAR DRIVER SIDE TIRE BLEW OUT (THE WHOLE RIM WAS DETACHED). SHE DID NOT HIT ANYTHING AND SHE WAS NOT SPEEDING. INVESTIGATING THE PARKING LOT THAT SHE PULLED OUT OF, THERE WERE BLACK MARKS. WE LIVE RIGHT OFF THE INTERSTATE. THE DEALER IDENTIFIED A SECOND TIRE WITH A FLAW IN THE WALL OF THE TIRE. 2 TIRES HAD TO BE REPLACED. THIS WAS A BRAND NEW VEHICLE WITH ~20,000 MILES ON IT (MOSTLY INTERSTATE DRIVING). WE FOUND SIMILAR ISSUES WITH THIS BRAND OF TIRE THOUGH GOOGLE SEARCHES AND BELIEVE THE TIRE SHOULD BE RECALLED BEFORE SOMEONE DIES. THE COMPANY WAS UNWILLING TO WORK WITH US ON THE ISSUE. I WOULD LIKE TO SHARE THE PHOTO OF THE BLOW OUT WITH YOU. WE BROUGHT THE VEHICLE TO THE DEALER THAT EVENING. WE ASKED THE NEXT MORNING IF THEY WOULD SAVE THE TIRE, BUT DISCARDED THEM ALREADY. THE MANUFACTURER OF THE TIRE REFUSES TO WORK WITH US BECAUSE THEY FELT SINCE WE DID NOT HAVE THE PHYSICAL TIRE OR "EVIDENCE" IT WAS NOT THEIR PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10668928December 29, 2014LATCHES/LOCKS/LINKAGES, FUEL SYSTEM, GASOLINE
THE LOCKING MECHANISM FOR THE GAS DOOR STOPPED WORKING PROPERLY AND THE DOOR REMAINS UNLOCKED WITH THE DOOR POPPED OPEN THE MAJORITY OF THE TIME. IF THE DOOR ISN'T POPPED OPEN THEN IT'S LOCKED SHUT AND CAN'T BE OPENED NORMALLY AND MUST BE PRIED OPEN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10638400September 23, 2014VEHICLE SPEED CONTROL
WHEN OPERATING AT 65MPH ON CRUISE CONTROL I NOTICED A TRUCK AHEAD OF ME SLOWING AT A HILL, SO I PRESSED THE "DOWN" BUTTON TO REDUCE THE SPEED TO 64, THEN AGAIN TO 63 MPH. WHEN I CLICKED AGAIN FOR 62 MPH THE VEHICLE SUDDENLY SPED UP BECAUSE THE CRUISE CONTROL HAD JUMPED BACK TO 65 MPH. BY THAT POINT I WAS QUITE CLOSE TO THE TRUCK AND HAD TO SLAM ON THE BRAKES TO AVOID A COLLISION. THIS HAPPENED TO ME TWICE BEFORE I FIGURED OUT WHAT WAS GOING ON. MY DEALER HAS VERIFIED THIS ISSUE IN MY VEHICLE AND HAS DETERMINED THAT ALL NEW 2014 TIGUANS ON THEIR LOT HAVE THIS DEFECT, AS WELL AS AT LEAST ONE 2014 PASSAT. A MEMBER OF THE TIGUAN OWNERS GROUP ON FACEBOOK HAS REPORTED THAT HIS 2010 TIGUAN HAS THIS ISSUE. VOLKSWAGEN OF AMERICA CUSTOMER SERVICE HAS OFFICIALLY TRIED TO BLOW ME OFF AND MAKE ME GO AWAY. THIS ISSUE DOES NOT OCCUR EVERY TIME, USUALLY RANDOMLY OCCURRING BETWEEN 30-40% OF THE TIME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10638446September 23, 2014AIR BAGS, SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN TIGUAN. THE CONTACT HEARD A CHIME SOUND COMING FROM THE VEHICLE AND THE ABS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,500. UPDATED 10/29/14*LJ THE CONSUMER STATED THE VEHICLE WAS TRADED IN. THE CONSUMER FELT THE REPAIRS WERE TAKING TOO LONG TO BE COMPLETED. UPDATED 04/23/2015 *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10632723September 12, 2014FUEL/PROPULSION SYSTEM, SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V441000 (FUEL SYSTEM, GASOLINE) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THEY WERE UNABLE TO PERFORM THE REPAIR BECAUSE THERE WERE NO AVAILABLE APPOINTMENTS. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,798. UPDATED 10/22/14*CN UPDATED 4/8/2015 *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10629589August 30, 2014FUEL SYSTEM, GASOLINE
I WONDER WHY I HAVE NOT RECEIVED A RECALL NOTICE RE: NHTSA CAMPAIGN NUMBER 14V441000. MY 2013 VW TIGUAN DIED WHILE TRAVERSING A SLIGHT INCLINE IN AN INTERSECTION. FORTUNATELY NO OTHER CARS WERE PRESENT. VEHICLE WAS LATER TOWED TO VW DEALERSHIP. WORK ORDER FAILED TO MENTION THAT AUTO DIED, INSTEAD SERVICE ADVISOR WROTE THE FOLLOWING: "CK ENGINE LIGHT ON. TECH(S): 8563 WARRANTY. CUSTOMER STATES CHECK ENGINE LIGHT IS ON. SCANNED FOR TROUBLE CODES. RAN GFFAULT P0192 FUEL RAIL PRESSURE INTERMITTENT. PERFORMED TEST PLAN, CHECKED FUEL PRESSURES, ALL WITHIN SPECS. CLEARED CODES, RETESTED IN AM OPERATING TO SPECS, POSSIBLE FUEL LEVEL WAS TOO LOW IN FUEL TANK, BUT VEHICLE IS CURRENTLY OPERATING TO SPECS." THE INSTRUMENT PANEL READ RANGE: 85 MILES, WHICH, IN MY OPINION, DISCREDITS THE CONJECTURE THAT THE FUEL LEVEL IN FUEL TANK WAS TOO LOW. IS THERE A WAY TO FACILITATE RECEIVING A RECALL NOTICE? IF SO PLEASE ADVISE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10621184August 10, 2014ENGINE, FUEL/PROPULSION SYSTEM
CAR STALLED IN THE MIDDLE OF BUMPER TO BUMPER TRAFFIC WITH ME AND A TWO YEAR OLD STRAPPED IN HER SEAT. MOST HORRIFYING EXPERIENCE IN MY WHOLE 48 YEARS OF LIFE. YOUR DEALER DID NOTHING AND SAID IT'S ALL IN MY HEAD. CAR WAS AT THE DEALERSHIP MULTIPLE TIMES EVER SINCE FOR STALLING WHILE ME DRIVING! WILL START CLASS ACTION SUIT THROUGH AN ORLANDO LAW FIRM OF DEBAUBIEN, KNIGHT, MANZARIS, SIMMONS AND NEAL UNLESS CAR IS REPLACED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10574567March 25, 2014ENGINE
2013 VOLKSWAGEN TIGUAN. CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE PROBLEMS. *SMD THE CONSUMER STATED THE FIXED POINT OF THE ENGINE'S DUST COVER HAD A FRACTURE. REASON: THE THICKNESS OF THE FIXED POINT WAS TOO THIN. OIL WAS BURNING IN THE COMBUSTION CHAMBER, WHICH WAS A CONTINUOUS PROCESS WHEN THE VEHICLE WAS BEING DRIVEN, DUE TO THE OIL SEPARATOR WHICH HAD A SERIOUS DESIGN FLAW. OIL LEAKED OUT FROM THE END COVER FOR THE CAMSHAFT, BECAUSE THE FIXED BOLTS WERE NOT ENOUGH AND NOT SEALED. THE IDLE SPEED WAS NOT STABLE AND THE ELECTRONIC CONTROL SYSTEM HAD A FAULT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10573710March 20, 2014FUEL/PROPULSION SYSTEM, STEERING
I PURCHASED A 2012 VW TIGUAN AND STARTED HAVING PROBLEMS WITH THIS VEHICLE AT ABOUT 15,000 MILES WHEN THE FUEL PUMP AND MODULATOR WENT BAD.. AFTER THAT I WENT THROUGH 2 OR 3 MORE FUEL PUMPS ON THE VEHICLE, THE STEERING COLUMN FAILED. UNSATISFIED WITH THE CARS PERFORMANCE I VOICED MY OPINION TO THE DEALERSHIP; ASKING TO GET OUT OF THE VEHICLE. THEY CONTACTED VW WHO AGREED TO PLACE ME IN A 2013 MODEL AND GAVE ABOUT $4500 TOWARDS MY COSTS OF THE UPDATED MODEL; WHICH I STILL LOST CONSIDERABLE MONEY ON BECAUSE OF A VERY LOW TRADE IN VALUE; BUT I WANTED A SAFE VEHICLE FOR ME AND MY FAMILY. NOW I HAD THE 2013 FOR OVER A YEAR AND 21,000 MILES ROLES ON AND MY FUEL PUMP WENT OUT ON THIS CAR. IT HAPPENED WHILE I WAS MAKING A RIGHT TURN INTO TRAFFIC AND THE CAR DIED ALMOST CAUSING MY FAMILY AND I TO HAVE A SERIOUS ACCIDENT. THE DEALER REPLACED THE FUEL PUMP AND MODULE ONCE AGAIN. I CONTACTED VW AND EXPLAINED MY WIFE AND I ARE SCARED THIS PROBLEM WILL CONTINUE TO HAPPEN AND HAVE FOUND MULTIPLE SOURCES INCLUDING THE DEALER STATING THIS PROBLEM CONTINUES TO OCCUR AND I FEAR FOR MY SAFETY WHILE DRIVING. I ALSO HAVE BEEN VERY PATIENT WITH THEM REGARDING THE MULTIPLE INCONVENIENCES THIS HAS BEEN FOR ME WITH MULTIPLE VEHICLES. THEY REFUSED TO HELP ME AND JUST CONTINUE WITH THE ORIGINAL WARRANTY. I ASKED FOR CONSIDERATION TO PLEASE BE TAKEN OUT OF THIS VEHICLE AND THEY OUT RIGHT REFUSED TO HEAR ME. NOW I HAVE A CAR THAT I OWE MONEY ON, CANNOT AFFORD TO TRADE IN, WITH A KNOWN MECHANICAL PROBLEM. MY WIFE IS SCARED TO DRIVE IN THE CAR AND WILL NOT ALLOW ME TO TRAVEL WITH MY KIDS. VW WAS ONLY CONCERNED ABOUT THE BOTTOM LINE AND NOT THE CUSTOMER EXPERIENCE. THE REP WOULD NOT INTERJECT HIS OWN FEELINGS HOWEVER HE DID SAY GIVEN MY VW EXPERIENCE HE DOES NOT BLAME ME FOR WANTING OUT OF THE CAR; BUT VW WOULD NOT HELP. ALL I ASKED FOR WAS A VEHICLE THAT WILL PROVIDE SAFETY FOR ME AND MY FAMILY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10568738March 12, 2014VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE, ENGINE
AFTER TURNING MOTOR ON, AND BACKING UP, THE CAR IS UNRESPONSIVE WHEN SHIFTED INTO DRIVE,. ON 4 OCCASIONS NOW I HAVE HAD TO RESTART THE CAR AND TRY AGAIN. THE ACCELERATOR SEEMS PROGRESSIVELY UNRESPONSIVE. YESTERDAY, THE CAR STAYED IN GEAR, AND ON LONG ENOUGH FOR ME TO PULL INTO TRAFFIC AND THEN DIED. I HAD TO RESTART WHILE VEHICLES DROVE AROUND ME. THANKFULLY IT WAS A RESIDENTIAL STREET. I'M VERY WORRIED NOW TO DRIVE THE CAR AS IT COULD HAPPEN IN A BUSIER ENVIRONMENT AND RESULT IN AN ACCIDENT. CHECKING ONLINE, THIS SEEMS TO HAVE OCCURRED TO OTHER VOLKSWAGEN TIGUAN OWNERS OVER THE PAST 3 YEARS, BUT DEALERSHIP SERVICE DEPARTMENTS WERE UNABLE TO DETERMINE THE PROBLEM OR CHANGED OUT THE FUEL PUMP. AFTER GM RECALL I AM VERY CONCERNED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10567996March 9, 2014ENGINE, FUEL SYSTEM, GASOLINE
VEHICLE CUT OUT, AND ENGINE DIED. SOMETIMES THE EPC LIGHT IS ILLUMINATED, OTHER TIMES IT IS SIMPLY A LOSS OF POWER AND THEN ENGINE CUT OFF. HAS HAPPENED MULTIPLE TIMES. OFTEN DURING ACCELERATION INTO TRAFFIC. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10566926March 4, 2014ENGINE
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING 15 MPH AND MAKING A RIGHT TURN, THE VEHICLE LOST POWER. THE CONTACT RESTARTED THAT VEHICLE AND THE VEHICLE FUNCTIONED PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,600. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10549968October 29, 2013ENGINE, POWER TRAIN
MY FIRST ISSUE WITH A CHECK ENGINE LIGHT CAME ON 1 MONTH INTO MY 3+ YEAR LEASE WITH UNDER 1,000 MILES ON THE CAR. I WAS TOLD IT WAS FINE TO DRIVE, AS THEY COULDN'T FIT ME IN FOR SERVICE WITH A LOANER FOR 2 WKS!! THE LIGHT EVENTUALLY WENT OFF IN 2 DAYS WITHOUT AN ISSUE. HOWEVER, IT HAPPENED AGAIN AT 5K MILES. THE CHECK ENGINE LIGHT CAME ON AND I PROCEEDED TO DRIVE AROUND THE CORNER FROM MY HOME. I STOPPED AT A STOP SIGN, ACCELERATED SLIGHTLY AND THE CAR DIED. THE CAR HAD A CHECK ENGINE (YELLOW LIGHT ON) AND A RED LIGHT. I HAD LITTLE TO NO CONTROL OVER THE STEERING EITHER. I PULLED OVER, RESTARTED THE CAR AND TURNED AROUND. I PROCEEDED AT A RATE OF 5 TO 10 MILES PER HOUR WITH MY HAZARDS LIGHTS ON FOR THE MILE RIDE BACK TO MY HOUSE. I STOPPED AT A 4 WAY STOP SIGN AND ACCELERATED SLIGHTLY AND THE CAR DIED AGAIN. I WAS ALMOST HIT BY ONCOMING TRAFFIC. I WAS ABLE TO DRIVE LESS THAN A MILE TO MY HOME. THE CAR HAD TO BE FLAT BEDDED AS IT WOULD NOT SHIFT INTO NEUTRAL. THE CAR IS AT VW AND I AM AWAITING MORE INFO...WITH NO LOANER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10541890September 4, 2013VEHICLE SPEED CONTROL, SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE ACCELERATOR FAILED TO ENGAGE. ALSO, THE EMERGENCY BRAKE FAILED TO RELEASE WHEN IN PARK. THE DEALER WAS CONTACTED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 28,300 AND THE CURRENT MILEAGE WAS 29,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10538012August 29, 2013PARKING BRAKE
I AM A STATE TROOPER WHO INVESTIGATED A CRASH. THE VEHICLE IN QUESTION WAS INVOLVED IN THE CRASH. THE VEHICLE THAT CAUSED THE CRASH WAS A 2013 VW TIGUAN. THIS VEHICLE HAS AN ELECTRICALLY ACTUATED PARKING BRAKE. THE SWITCH, VERY SIMILAR TO A POWER WINDOW SWITCH, IS LOCATED BETWEEN THE FRONT SEATS ADJACENT TO THE CUP HOLDER. THE DRIVER, REACHING FOR THE CUP ACCIDENTALLY HIT THE PARKING BRAKE SWITCH ACTIVATING IT. THE CAR CAME TO AN IMMEDIATE STOP IN A TRAFFIC LANE OF AN INTERSTATE AND THE VEHICLE FOLLOWING STRUCK IT IN THE REAR CAUSING EXTENSIVE DAMAGE TO BOTH VEHICLES. I MANIPULATED THE SWITCH TRYING TO RELEASE THE BRAKE SO THE TOW OPERATOR COULD PULL IT UNTO THE FLAT BED OF THE TRUCK. IT WAS UNCLEAR HOW TO RELEASE THE BRAKE (I WAS UNABLE TO DO SO),OR HOW IT WAS INITIALLY ACTIVATED. THE SWITCH CAN BE PULLED UP, OR PUSHED DOWN, PRESUMABLY TO ENGAGE OR DISENGAGE THE BRAKE. IT SHOULD BE NOTED UNLIKE A PEDAL OR LEVER STYLE PARKING BRAKE, THERE IS NO WAY TO MODULATE THE AMOUNT OF BRAKING EFFORT. FROM WHAT I OBSERVED, IT APPEARS THE DRIVER GETS FULL BRAKING FORCE OR NONE AT ALL. THE LOCATION OF THE SWITCH MAKES IT EASY TO STRIKE ACCIDENTALLY EITHER BY REACHING FOR THE CUP HOLDER OR EVEN WHILE TRYING TO REPOSITION YOURSELF IN THE SEAT. *TT
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10505891April 11, 2013STRUCTURE:BODY, ELECTRICAL SYSTEM
WE RENTED THE VEHICLE FROM HERTZ AT DENVER INTERNATIONAL AIRPORT. WHEN WE PARKED THE CAR TO GO TO A RESTAURANT, WE COULD NOT UNLOCK THE DOORS AND THUS COULD NOT GET OUT OF THE CAR. WE PHONED HERTZ AND WERE TOLD WE COULD EXCHANGE THE CAR FOR A DIFFERENT CAR AT THE AIRPORT. ON THE WAY TO THE AIRPORT, WE KEPT SEEING SPORADIC WARNING SIGNALS ON THE DASHBOARD THAT VARIOUS DOORS WERE OPEN. THEY WERE NOT OPEN. THE ATTENDANTS AT HERTZ HAD TROUBLE UNLOCKING THE DOORS AS WELL. FORTUNATELY, WE CONTACTED OUR DAUGHTER BY CELL PHONE WHO DID SOME RESEARCH ON THE CAR ON THE INTERNET AND FOUND THAT THERE IS A HIDDEN KEYHOLE ON THE EXTERIOR OF THE DRIVER'S SIDE DOOR THAT WAS COVERED BY A SNAP-ON PIECE OF MOLDING. OUR DAUGHTER WAS ABLE TO COMMUNICATE HOW TO ACCESS THE KEYHOLE TO THE HERTZ ATTENDANTS WHO THEN SUCCEEDED IN OPENING THE DOORS. THE WINDOWS WERE OPERATIVE, BUT WERE TOO SMALL FOR OLDER FOLKS LIKE OURSELVES TO USE AS AN EGRESS, CERTAINLY NOT WITHOUT HELP. THIS IS POTENTIALLY A VERY DANGEROUS SITUTATION SINCE IT COULD BE IMPOSSIBLE TO EXTRACT PASSNEGERS FROM A VEHICLE THAT SUFFERS AN ACCIDENT. ALSO, PASSENGERS COULD ARRIVE AT A DESITINATION LATE AT NIGHT AND WITH INSUFFICIENT FUEL, AND FIND THEMSELVES UNABLE TO GET OUT OF THE CAR OR DRIVE SOMEWHERE ELSE FOR HELP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10503614March 19, 2013SERVICE BRAKES
BRAKE BECAME STIFF AFTER PUSHING DOWN ON THE BRAKE PEDAL APPROX 1/3 OF THE WAY AND THE CAR DID NOT COME TO A FULL STOP. AT THIS POINT ONLY PRESSING DOWN WITH FULL STRENGTH FORCES THE PEDAL DOWN FURTHER AND STOPS THE CAR. THE USUAL OPERATION IS A SMOOTH BRAKE PEDAL WHICH CAN BE PUSHED ALL THE WAY TO THE FLOOR. THIS HAS HAPPENED SEVERAL TIMES AT SEEMINGLY RANDOM INTERVALS, SOMETIMES ONE OR TWO TIMES A DAY, WITH OTHER TIMES GOING A FEW DAYS WITHOUT INCIDENT. THE DEALERSHIP MECHANICS CANNOT FIND A FAULT WITH THEIR USUAL METHOD OF TESTING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10491854January 8, 2013POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THERE ARE 2 SEPARATE INCIDENTS. FIRST INCIDENT APPROX. NOV. 26. PROCEEDING UP A STEEP HILL WHEN THE CAR SUDDENLY DECELERATED. PRESSING ON GAS PEDAL DID NOT RESULT IN INCREASED SPEED. NEEDED TO SHIFT TO MANUAL TRANSMISSION MODE TO REGAIN CONTROL OF THE CAR. SECOND INCIDENT ON DEC. 27. PROCEEDING DOWN A STEEP HILL AT APPROX. 45 MPH. POSTED SPEED LIMIT IS 45MPH. PAVEMENT IS DRY, VISIBILITY IS MILES. SKY IS OVERCAST. WHILE DRIVING DOWN THE HILL THE VEHICLE SUDDENLY WENT INTO DECELERATION FROM 45 TO ~ 30MPH. PRESSING ON THE GAS PEDAL DID NOT RESULT IN SPEED INCREASE. NEEDED TO SHIFT CAR INTO MANUAL TRANSMISSION MODE TO GAIN CONTROL OF THE CAR BACK. THIRD INCIDENT ON JAN. 5. PROCEEDING ON CITY STREET AT LESS THAN POSTED SPEED LIMIT. SUDDENLY CAR HAS NO POWER. ALL ELECTRICAL IS OFF. MUST MOVE CAR TO SIDE OF ROAD. AFTER GETTING THE CAR OUT OF TRAFFIC AND STOPPED, WAS ABLE TO RESTART. ALL ABOVE INCIDENTS ARE REPORTED TO VW AND CAR IS IN FOR SERVICE. VW REPORTS NO ISSUES WITH THE CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0