Volkswagen Tiguan Complaints (2019)

196 consumer complaints on file.

#11668611June 23, 2025
UNKNOWN OR OTHER
When the car is at a complete stop such as at a light or pulling onto a street, when you press the gas there will be a delay before it lurches forward. This becomes a very real safety risk trying to pull onto busy roads or even at lights. This car has been taken into multiple shops without it being fixed, the last one kept saying they had no idea why since there are no warning lights. They said they contacted VW who is saying a 5 second delay is within what they consider normal. It's not normal and is a very real risk and has almost caused us to get into numerous accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668280June 21, 2025
ENGINE
Water pump leak/failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667798June 18, 2025
ENGINE
High oil consumption
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667089June 16, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
On three (3) separate occasions, my 2019 VW Tiguan has produced an error stating "Check Starter System" on the console and shut down electrical systems such as instrument panel, brake lights, headlights, taillights, back up camera, and other electrical systems while driving. All three (3) situations followed the same series of events whereas the car was out in the sunlight on warmer days (70+ degrees) and occurred within 5 or so minutes of starting. After shutting the vehicle off and attempting to restart, the ignition will not always work and the car will not turn over. When it does, the key will need to be turned farther than a normal ignition start and most likely produce an immediate error and electrical system shut down. In the most recent occurrence, I found a parking garage and left the car for around an hour and did not experience the issue for the rest of the trip. It appears that there was a recall for a similar issues with the Jetta models made in the same year (2019). Volkswagen Recall: 28H7-Ignition Switch / NHTSA campaign number: 23V604
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665051June 5, 2025
ELECTRICAL SYSTEM
The contact owns a 2019 Volkswagen Tiguan. The contact stated that while his daughter was driving in extremely hot weather, the fault code message stating that the ignition was switched off, check the starter system, and to please pull over to the side of the road was displayed, while emitting a beeping sound to alarm the driver. The electrical systems, excluding the engine, became disabled. The contact stated that the headlights, taillights, instrument panel, and several other electrical functions were inoperable. The driver coasted to the side of the road and waited until the engine had cooled off before continuing to drive. The failure occurred consistently, in approximately 2 to 3 minutes, causing the driver to repeat the actions for the vehicle to operate as needed. The vehicle was taken to the dealer who was unable to determine the cause of the failure. The code starter fault error message was displayed; however, the dealer did not believe the failure was related to NHTSA Campaign Number: 23V60400 (Electrical System); however, the VIN was not included in the recall. The contact stated that the Part Number: 521905865; for the ignition switch, was the same and believed that the failure was related to the recall. The dealer was unable to duplicate the failure because the temperature was not 90 degrees or higher. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 74,103.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664278June 2, 2025
TIRES, ENGINE AND ENGINE COOLING, EXTERIOR LIGHTING
The contact owns a 2019 Volkswagen Tiguan. The contact stated that while driving at an undisclosed speed at night, the headlights unexpectedly failed to illuminate until the vehicle passed over a bump in the road, and shortly afterwards the headlights became illuminated again. Additionally, the engine oil and TPMS warning lights remained illuminated after the vehicle had an oil change and the tires were properly inflated. The vehicle was taken back to the dealer where the vehicle was purchased, but the dealer provided no assistance. The vehicle was not repaired. Upon investigation, the contact discovered that the VIN was included in NHTSA Campaign Number: 22V815000 (Tires). The manufacturer was not made aware of the failure. The failure mileage was approximately 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664308June 2, 2025
ELECTRICAL SYSTEM, ENGINE
My vehicle will have a slow start when I start the car and also a delay when it is at a stoplight. I took it in for service twice and they told me it was because I had an after market battery. However - yesterday my car completely went dead at a stop light and I had to turn the engine off and in. It often lags or stops at a light. According to Reddit it seems it’s a crank start issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663877May 30, 2025
FUEL/PROPULSION SYSTEM
Was driving on the freeway in my 2019 VW Tiguan when I experienced a sudden unexpected loss of power. Warning lights came on and the car went into a "limp mode" not allowing the engine to rev past a certain RPM. I took the car to be serviced at a local dealership where it was determined that the Fuel Injector Harness was faulty and needed to be replaced. When I informed the dealer that there was an extended warranty on the harness (2018-2019 model years within 10 years/120 miles) and the part should be covered, the dealer and later VW of America said that my vehicle was not part of the warranty. VW of America could not explain to my as why my car was not part of this warranty, but it is obviously a known problem on their end and they should honor what they advertised with their warranty extension with the NHTSA. [XXX] I find VW of America's response to this problem completely unacceptable and quite dangerous. Their unwillingness to take care of this critical component with a known failure rate unnecessarily costs consumers for repairs that VW should be honoring according to their own posted Warranty Extensions and could potentially cost bodily damage and lives. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660372May 12, 2025
ELECTRICAL SYSTEM
Volkswagen Recall: 28H7-Ignition Switch. In vehicles equipped with a conventional ignition switch, the polyfuse can fail, particularly when the vehicle is operated in high temperature environments. If the polyfuse fails, it can result in the engine stalling while driving and failure of the vehicle's electrical system, increasing the risk of a crash. When sitting in the sun, this has happened 5 or so times. Yesterday it was only 77 degrees outside and it happened. The electrical shuts off completely. No brake lights, no blinkers, no odometer reading, nothing. The windows worked once. And several times, the car will still drive; however it is terrifying driving in these conditions. After letting it sit in the shade overnight, the car wont start the first time and then usually starts the second attempt. I have had the car shut off one time after the electrical stopped working, my car shut off as well. This is the exact thing that is happening to my 2019 Volkswagen Tiguan; however, when I call the dealership, they say that this recall does not apply to my VIN #.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657563April 29, 2025
FUEL/PROPULSION SYSTEM
Hit a small patch of black ice, not sure what happened but it caused the turbo to fully quite working creating a loss of power Engine Valve seals also were damaged Possible over boost
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656267April 23, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving my vehicle on two occasions the brakes just automatically engaged, an error warning with an exclamation mark flashed briefly then went away. The car did not come to a complete stop but engaged the brake for at least 2 seconds. I was driving approximately 30-40 mph. I took it to the dealership were they indicated that they get about two complaints a month on this issue. They stated they believe the car falsely recognized someone in front of me and engaged the brakes. The dealership was unable to recreate the issue and said they found no signs of the warning that came on the screen in the logs. I was able to provide the exact times that the issue occurred so Im concerned there was no log of it. If I was on the express way and the brakes engaged it would have caused a serious accident. The fact that there is no way to trace the issue is concerning to me, as well as the serious safety implications that cannot apparently be reproduced or an error that was not logging but still notifying me that it occurred. This issue occurred multiple times several months apart
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652651April 3, 2025
POWER TRAIN
Transmission in emergency mode. Exit the vehicle only when in P park
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651393March 28, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I dont know what fail in the car.brakes system sensors i really dont know.but i was leaving the dentals office about to take main road when all the sudden my car just fully stopped all four weels where some how braked and the car turned off by itself i was stuck in the middle of the road and cars barely missed me. I honestly was in a very dangerous situation.i have a video of how the car braked by itself the engine turned off on its own..please help us check this immediatly in my opinion it is super dangerous..it has happened to me once but thays enough. There was no warning lights on the dash..thats all i can remember..thank yku
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638958January 27, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, ELECTRICAL SYSTEM
VW CUSTOMER # 06426725. REAR HATCHBACK OPENED TWO (2) TIMES ALL BY ITSELF WHILE PARKED IN MY GARAGE OVERNIGHT. THE HATCH DOOR COULD NOT OPEN ALL THE WAY UP BECAUSE IT CAME IN CONTACT WITH MY GARAGE DOOR. SINCE I WAS NOT READILY ABLE TO SEE THE HATCH WAS OPEN, IT WAS OPEN ENOUGH TO COME IN CONTACT WITH MY GARAGE DOOR WHEN I OPENED THE GARAGE DOOR FROM THE GARAGE DOOR BUTTON AT THE FRONT OF THE TIGUAN. NOW MY GARAGE DOOR IS DAMAGED AND MY VW TIGUAN REAR HATCH DOOR IS BENT BUT STILL OPERATIONAL. VW CUSTOMER SERVICE REGION HAS OFFERED NO HELP OR ASSISTANCE TO ALLOW THE VW DEALER TO FURTHER INVESTIGATE THE PROBLEM. I AM APPALLED THE THE NATSHA HAS NOT INVESTIGATED THIS FURTHER AS I KNOW IT HAS BEEN HAPPENING WITH OTHER VW TIGUANS. IF CHILDREN SIT AT THE REAR HATCH WHILE DRIVING, THEN THE CHILD MAY FALL OUT OF THE VEHICLE AND END UP AS A FATALITY. IF A LARGE BAG OF DOG FOOD FALLS OUT THEN IT COULD CAUSE A FATALITY FOR THE VEHICLES BEHIND THE VW TIGUAN. THE FRONT WARNING/BRAKE ASSIST ENGAGES AT LOW SPEEDS WHEN GOING DOWN A SMALL CREST DOWNWARD TO EXIT A PLACE OF BUSINESS ONTO A STREET. AGAIN VW DEALER LOOKED BUT COULD NOT REPLICATE. THIS UNWANTED STOP CAN RESULT IN A FATALITY IF THE DRIVER IS REQUIRED TO MERGE QUICKLY ONTO A MAJOR ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632665December 27, 2024
VISIBILITY/WIPER
The windshield fluid washer disappeared aka consumed mystery without the operator usage. I had to fill in a gallon of the windshield washer every2-3 months, and I did not do any washing or anything to use the fluid. Last week, the check engine came in and told me to fill the washer fluid and it could not pump the washer fluid onto the windshield while I was driving the vehicle during the snow storm that blind me visibility on the road that could cause a very serious accident if that happened. This is a very serious safety issue that could kill someone. as of today, 12/27/2024 I just filled the windshield washer fluid and it consumed 3 gallons of the washer fluid. The question is where all the fluid went even that I did not use it?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629370December 7, 2024
SERVICE BRAKES
At 79,200 mi. metallic grinding noise was coming from rear wheel. Disassembly of rear brake pads on driver side revealed inner brake pad completely worn to the metal backing (no braking material remaining.) An inspection of the pad showed that the manufacturer installed the pad such that the brake pad wear indicator was positioned too far from the pad. The wear indicator never made contact with the pad and therefore, never made the characteristic high pitched audible tone as the inner pad reached critical wear. This resulted in a complete failure of the driver side rear brake pad.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628704December 3, 2024
SERVICE BRAKES
The electronic parking brake would not disengage. After trying all the tips found online I finally got it to disengage but now it won’t re-engage and I am getting a warning “electronic brake fault” on the dash. It’s very dangerous not to have a working parking brake.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618614October 8, 2024
ENGINE
The car is burning a large amount of oil. I have taken it to the dealer for an oil consumption test 3 times. Every time, VW has indicated that the problem is normal. A tech stated that it is normal to burn a quart of oil every 1000 miles between oil changes. The engine has not ceased yet but it is a real fear of mine, especially since I drive my son in this car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618383October 7, 2024
LANE DEPARTURE: BLIND SPOT DETECTION
Blind spot detection not working. Repaired May 2023. Occurred again September 2024. No warning that it's been deactivated. Error message when blind spot sensing is activated. VW dealer diagnosed issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610542August 23, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL
A month ago I started my vehicle and 1/2 a mile into driving, all my electronics turned off with no warning(radio, instrument cluster, A/C, gauges, turn signals, headlights). The only electrical component working was the power windows. I couldn't see my speed, any warning lights or my turn signals. I immediately pulled over as I couldn't even tell if my car was still drivable. I Turned off the car (just the engine at this point) and tried to start it again with no response when I turned the key. When it finally turned back on, all the electronics turned on and immediately turned off again. The display on the instrument cluster briefly said "check starter system". Since then it will happen any time it is hot out. Heat is definitely what is triggering the symptoms. This same issue has been seen in the VW 2019 Jetta. This is a huge safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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