Volkswagen Passat Complaints (2003)

637 consumer complaints on file.

#10376471January 13, 2011
ELECTRONIC STABILITY CONTROL (ESC), TRACTION CONTROL SYSTEM
AT AROUND 85,000 MILES ABS/TRACTION CONTROL LIGHTS TURNED ON AND PARKING BRAKE LIGHT STARTED FLASHING. I TOOK IT TO THE DEALERSHIP AND WAS TOLD THAT THE ABS MODULE FAULTED AND NEEDED TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375189January 7, 2011
SEATS
2003 VOLKSWAGEN PASSAT WAGON WITH CLOTH HEATED SEATS. WHILE USING HEATED SEAT OPTION, FELT BURNING ON RIGHT LEG. FOUND SEAT HEATER HAD MELTED RIGHT BOLSTER OF SEAT CUSHION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374003January 3, 2011
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
I WAS DRIVING MY VW PASSAT 1.8L TURBO STATIONWAGON AT A SPEED OF 40 MILES PER HOUR AND THE CAR SUDDENLY STALLED WITHOUT ANY WARNING. MY FOUR MONTH OLD BABY WAS IN THE BACK IN HIS CARSEAT AND HAD I BEEN IN A DIFFERENT SETTING WE BOTH COULD HAVE BEEN INJURED OR KILLED. THIS WAS THE FIRST TIME IT HAD OCCURRED AND ONCE I TOOK IT TO THE MECHANIC THE CAR STARTED AND DROVE FINE AND THEY COULD NOT DUPLICATE THE PROBLEM. THEY INFORMED ME THAT IT WAS LIKELY A PARTS RECALL ISSUE: RECALL: 07V375000: FUEL PUMP REPLACEMENT. I CONTACTED VW AMERICA, INC. AND WAS INFORMED THAT WHILE IN FACT THERE WAS SUCH A RECALL FOR 2003 PASSATS, MY VIN NUMBER WAS NOT COVERED IN THE RECALL AND THUS THERE WAS NOTHING THEY COULD/WOULD DO TO HELP ME DESPITE THE FACT THAT THE PROBLEM APPEARS TO BE THE VERY ONE INDICATED IN THE RECALL NOTICE. THIS IS VERY FRUSTRATING AND SCARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373805January 2, 2011
ELECTRICAL SYSTEM
VW 2003 PASSAT AWD 2.8 L V6 GASOLINE ENGINE...WIFE CALLED ME SAID CAR WAS MISS FIRING BADLY AND THEN SMOKE WAS REPORTED COMING FROM UNDERNEATH CAR. SHE PULLED OVER AND SAW FLAMES COMING FROM UNDERNEATH THE CAR. TURNED CAR OFF AND FIRE LUCKILY WENT OUT...I CHANGED COIL AND PROBLEM WAS FIXED FOR ABOUT THREE MONTHS. NOW CAR IS MISS FIRING AGAIN AND RUNNING ROUGH....I HATE THAT I'VE FIXED THIS SAME COIL THREE TIMES NOW AND IT IS ACTING UP AGAIN... *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10373385December 29, 2010
ELECTRICAL SYSTEM
I PURCHASED A 2003 PASSAT 6 MONTHS AGO. I HAVE HAD NOTHING BUT TROUBLE FROM IT. IT IS JUST ONE THING AFTER ANOTHER. I HAVE HAD TO TAKE IT IN TO BE FIXED ABOUT SIX TIMES. I CAN'T EVEN REMEMBER EVERYTHING I HAVE HAD TO HAVE FIXED. I DO REMEMBER THE LAST THING THOUGH. IT WAS THE TAIL LIGHTS, THE TAIL LIGHT WOULD NOT GO OUT EVEN WHEN I HAD NO LIGHTS ON AND EVEN WHEN THE CAR WAS TURNED OFF. MY CAR IS IN THE SHOP AGAIN RIGHT NOW. IT HAS BEEN THERE SINCE MONDAY DECEMBER 27TH. IT IS A FOUR CYLINDER AND HAS BEEN RUNNING ON THREE. I FOUND OUT FOR THE FIRST TIME MONDAY THAT MY CAR HAS 5 RECALLS ON IT. I WAS NEVER NOTIFIED OF NONE OF THEM. AFTER LEAVING IT FOR ALL THE RECALLS TO BE FIXED, I HAD TO RENT A CAR FOR 30.00 TO GET HOME. NOW I HAVE NO WAY TO PICK UP MY CAR BECAUSE I HAD TO RETURN THE RENTAL CAR THE NEXT DAY BECAUSE I COULD NOT AFFORD TO PAY 30.00 PER DAY. I HAVE NOBODY TO TAKE ME TO PICK UP MY CAR, I GUESS I WILL HAVE TO TAKE A TAXI AND THAT WILL PROBABLY COST ME ABOUT 50.00. I AM VERY UPSET WITH VW I PAID MY HARD EARNED MONEY FOR A RELIABLE CAR AND NOW I AM STUCK WITH NOTHING BUT A LEMON, SOMETHING NEEDS TO BE DONE ABOUT THIS. I HAVE NO WAY TO GO ANYWHERE, WHAT AM I SUPPOSED TO DO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371900December 21, 2010
ENGINE AND ENGINE COOLING:ENGINE
I PURCHASED A USED 2003 VW PASSAT 1.8T WAGON IN 2006. IT WORKED PERFECTLY UNTIL THE WARRANTY RAN OUT AT 75,000 MILES AND A NUMBER OF ISSUES OCCURRED THAT I FOUND OUT ARE KNOW ISSUES WITH THIS VEHICLE AND ISSUE. FIRST THE ENGINE COILS STARTED FAILING AND NEEDED TO BE REPLACED. I ENDED UP REPLACING FOUR OF THEM AND THEN VW ISSUED A RECALL BUT ONLY COVERED A FRACTION OF WHAT IT COST TO REPLACE. THEN THE STOP TURN ENGINE OIL PRESSURE LIGHT STARTED COMING ON AND I FOUND OUT THAT THE 1.8T ENGINE HAS A KNOWN DESIGN FLAW THAT LEAVES THIS ENGINE SUSCEPTIBLE TO CREATING OIL SLUDGE EVEN WITH ROUTINE MAINTENANCE. VW ISSUED A WARRANTY EXTENSION FOR THIS ENGINE AND ISSUE BECAUSE THEY KNOW IT IS A DESIGN FLAW BUT WILL NOT FIX THE ISSUE UNLESS YOU SHOW THEM A COMPLETE RECORD OF ALL OIL CHANGES. I MAINTAINED THIS CAR ROUTINELY BUT DO NOT HAVE ALL RECORDS MILLIONS OF OWNERS OF THIS VEHICLE ARE NOW STUCK WITH A DILEMMA OF SPENDING A LOT OF MONEY TO FIX SOMETHING THAT VW KNEW ABOUT AND SHOULD HAVE FIXED. VW NEEDS TO BE HELD ACCOUNTABLE AND MADE TO REPAIR THIS ISSUE FOR VEHICLE OWNERS REGARDLESS OF A COMPLETE MAINTENANCE RECORD, BECAUSE IT IS CLEAR THAT THIS IS AN ISSUE EVEN WITH COMPLETE MAINTENANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369954December 11, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
HEATER CORE PLUGS THUS RESULTING IN INOPERABLE HEATING OF THE INTERIOR OF THE CAR. ALSO CAUSING A LEAK THUS SPEWING STEAM AND FLUID INTO THE INTERIOR OF THE CAR. WITH THE WINDSCREEN RECEIVING THE STEAM AND IMPAIRING THE VISION OF THE DRIVER WHICH MAY LEAD TO AN ACCIDENT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10369498December 7, 2010
ENGINE AND ENGINE COOLING
THE VW 1.8T ENGINE HAS KNOW SLUDGE ISSUES THAT LEAD TO ENGINE FAILURE. WHEN THE ENGINE FAILS THE DRIVER LOOSES ALL POWER FUNCTIONS ASSOCIATED WITH THE VEHICLE. THIS INCLUDES STEERING AND BRAKES. THIS IS EXACTLY WHAT HAPPENED TO ME AND I WAS LUCKY ENOUGH TO BE IN THE LEFT HAND LANE AND WAS ABLE TO PULL OVER AND PARK. HAD THIS HAPPENED WHEN I WAS ON AN INTERSTATE IT COULD HAVE BEEN A COMPLETELY DIFFERENT OUTCOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368398November 30, 2010
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT HE NOTICED A FUEL ODOR AND WHEN HE INSPECTED, HE SAW THAT THE FUEL TANK WAS LEAKING. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE COTNACT WAS INFORMED THAT THE PLASTIC GAS NOZZLE CRACKED AND PUT PRESSURE ON THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR RECALL 08V156000 (FUEL SYSTEM, GASOLINE: DELIVERY) BUT THE DEALER WOULD NOT REPLACE THE FUEL TANK BECAUSE THE FUEL LIKE WAS TOO LONG. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 107,235.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365138November 9, 2010
FUEL SYSTEM, OTHER
ENGINE COMPARTMENT FIRE NHTSA DEFECT INVESTIGATION #PE10027 1.AT ABOUT 2:45 IN CVS 2.WAITED ABOUT 10 MINUTES 3.I WAS PAGED BY IDENTIFICATION OF MY CAR 4.ADVISED CAR ON FIRE 5.A MAN IN A DEFFENBAUGH UNIFORM WAS TRYING TO EXTINGUISH THE FIRE COMING OUT FROM UNDER THE FRONT OF THE CAR 6.THE FIRE EXTINGUISHER WAS AGGRAVATING THE FLAMES 7.I ADVISED HIM TO STAND BACK 8.I ASKED IF THE FIRE DEPARTMENT HAD BEEN CALLED 9.A CVS EMPLOYEE DID CONTACT FIRE DEPARTMENT TWO TIMES 10.CVS PHARMACY EMPLOYEE CAME OUT ' HER CAR WAS PARKED TWO SPACES TO THE PASSENGER SIDE OF MY CAR 11.THE MAN FROM DEFFENBAUGH MOVED HER CAR 12.AN OLDER MAN APPROACHED MAN AND SAID THAT HE WAS THE ONE WHO REPORTED THE FIRE 13.HE WAS WALKING IN FRONT OF MY CAT TO ENTER THE STORE AND SPARKS WHERE COMING OUT FROM UNDER THE HOOD 14.THE FIRE SPREAD RAPIDLY 15.WHAT LOOKED TO BE LIKE CARD BOARD SUBSTANCE WAS FALLING TO THE GROUND TOWARD THE FRONT OF THE CAR 16.THE PRODUCT WAS ENGULFED IN FLAME. CAR WAS DEEMED TOTALED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10362636October 27, 2010
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH WHEN THE ACCELERATOR PEDAL BECAME STUCK IN THE DEPRESSED POSITION. THE VEHICLE WAS PULLED OVER AND SHUT OFF. UPON RESTARTING, THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED INTERMITTENTLY. IN ADDITION, WHEN DRIVING APPROXIMATELY 65 MPH THE OIL PRESSURE LIGHT BEGAN ILLUMINATING ON THE DASHBOARD. THE VEHICLE WAS PULLED OVER AND TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS REPAIRED. THE FAILURE PERSISTED SO THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE HEAD GASKET WOULD NEED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE FAILURE MILEAGE WAS 96,000 AND THE CURRENT MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361194October 19, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CATALYTIC CONVERTER HEAT CAUSED FABRIC MATERIAL BEHIND SILVER REFLECTIVE LINER ON PASSENGER SIDE TO CATCH AND HOLD A SMOLDER AND FLAME CAUSING DAMAGE TO THE STRUCTURAL BODY PANELS AND MELTING SOME PLASTIC COMPONENTS. FIRE WAS EXTINGUISHED BY USING A CHEMICAL FIRE EXTINGUISHER AND REMAINING SMOLDERING COMPONENTS HAD TO BE EXTINGUISHED AS EXPOSED MANUALLY. CAUSED GRASS TO CATCH FIRE AND LEFT SMOKY RESIDUE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10360076October 12, 2010
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE ABS WARNING LIGHT ILLUMINATED WHEN THE BRAKES WERE APPLIED AND THE FRONT OF THE VEHICLE VIBRATED VIOLENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE VIBRATING CONTINUED. THERE WAS ALSO A LOUD DINGING NOISE FOLLOWED BY THE WARNING LIGHT WHEN THE BRAKES WERE APPLIED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 87,452. UPDATED 04/15/11*LJ UPDATED 12/19/2011 *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358238September 29, 2010
FUEL SYSTEM, GASOLINE
RUPTURED FUEL LINE - PRESSURE SIDE FUEL LINE FAILED AT POINT WHERE IT IS SECURED TO THE FIRE WALL IN ENGINE COMPARTMENT. THE GROMET WORE THROUGH, ALLOWING THE FUEL LINE TO RUB AGAINST THE FASTENER AND THE LINE SUBSEQUENTLY RUPTURED ALLOWING FUEL TO ESCAPE IN A LARGE VOLUME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358063September 28, 2010
FUEL SYSTEM, GASOLINE:DELIVERY
TL*THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. WHILE FUELING THE VEHICLE, THE CONTACT NOTICED A STRONG FUEL ODOR AND NOTICED FUEL ON THE GROUND. SHE LOOSENED THE FUEL CAP TO STOP IT FROM LEAKING BUT IT CONTINUED TO LEAK. THE CONTACT HAD PREVIOUSLY BEEN TAKEN TO AN AUTHORIZED DEALER FOR REPAIR FOR RECALL 08V156000 (FUEL SYSTEM, GASOLINE: DELIVERY) SEPTEMBER 2008. THE DEALER REPLACED THE FUEL LINE AND HEAT SHIELD. THE DEALER REFUSED TO REPAIR THE VEHICLE AGAIN ACCORDING TO THE RECALL. THE CONTACT CALLED THE MANUFACTURER WHO TOOK A REPORT AND ADVISED HER TO TAKE THE VEHICLE TO THE DEALER FOR A DIAGNOSIS. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351902August 26, 2010
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:DELIVERY
VEHICLE IS 2003 VW PASSAT 4 MOTION. A FUEL LEAK WAS DETECTED IN THE TANK AREA. AUTOMOBILE WAS BROUGHT TO AN INDEPENDENT REPAIR SHOP WHERE IT WAS DETERMINED THAT THERE WAS A CRACK ON THE ROLLOVER VALVE. A RECALL WAS ISSUED ON THIS CAR FOR THIS PROBLEM (RECALL #(08V156000, NHTSA INVESTIGAITON #PE08008) AND THE NECESSARY REPAIRS WERE PURPORTEDLY DONE BY THE AUTHORIZED VW REPAIR SHOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351092August 21, 2010
FUEL SYSTEM, OTHER
NOTICED A LEAKING GAS TANK ON MY 2003 VOLKSWAGEN PASSAT. THIS IS THE FIRST TIME THAT THIS HAS OCCURRED. HOWEVER, THERE HAS BEEN SEVERAL RECALLS ON THIS CAR THAT PERTAIN TO ISSUES WITH THE FUEL LINE, GAS TANK CAP, HEAT SHIELD AND GAS TANK. AFTER NOTICING THIS LEAK, I IMMEDIATELY TOOK THE CAR INTO THE VOLKSWAGEN DEALERSHIP FOR SERVICE BECAUSE THE AMOUNT OF GAS LEAKING FROM THE REAR END OF THE CAR WAS FAIRLY SUBSTANTIAL AND ENOUGH TO EASILY CAUSE A SERIOUS FIRE. ONCE AT THE DEALER, THEY SAID THAT THE ISSUE WAS THE GAS CAP/NOZZLE THAT IS CONNECTED TO THE GAS TANK. THIS NOZZLE IS VERY SMALL AND SEEMS TO BE VERY BRITTLE, EASY TO BREAK OFF. MY CONCERN IS THAT THERE ARE A NUMBER OF THESE CARS ON THE ROAD THAT SPONTANEOUSLY SEEM TO START LEAKING GASOLINE FROM THEIR FUEL TANKS. AS I WAS NEVER INVOLVED IN AN ACCIDENT, NEVER WENT DOWN A DIRT ROAD OR EVEN HIT A SPEED BUMP ALL OF WHICH MIGHT (IN A REMOTE CIRCUMSTANCE) CAUSE THE NOZZLE TO BREAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348293August 9, 2010
ENGINE AND ENGINE COOLING
2003 VW PASSAT WAGON 1.8 T SLUDGE ISSUE STOP ENGINE LIGHT CAME ON AT 88,683 MILES INDICATING OIL PRESSURE IS LOW AND VEHICLE SHOULD NOT BE DRIVEN. HAS NOT YET BEEN REPAIRED/REPLACED: OIL SLUDGE LOW BAR PRESSURE $1792. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347821August 6, 2010
ELECTRICAL SYSTEM
I JUST READ THAT THE NHTSA WAS INVESTIGATING THE FAILURE OF COILS ON 2002/2003 VW PASSATS. I HAD A 2003 PASSAT THAT HAD THE NUMBER 2 CYLINDER COIL FAIL AT ABOUT 28,000 MILES IN 2007. THE DEALER REPLACED IT, BUT I HAD TO PAY APPROXIMATELY $150. AT ABOUT 29,000 THE NUMBER 4 CYLINDER COIL FAILED. I STILL HAD TO PAY ABOUT $100 WITH THE DEALER ABSORBING THE COST OF THE PART ITSELF. THE VW DEALER TOLD ME THAT VW DID NOT HAVE A PROBLEM WITH THEIR COILS OTHER THAN ON A RANDOM BASIS, AND THAT THERE WERE NO MANUFACTURING DEFECTS WITH THE COILS. THEY SAID THAT IT WAS JUST COINCIDENCE THAT I HAD TWO COILS FAIL. BECAUSE OF THE FAILURE OF TWO COILS AT RELATIVELY LOW MILEAGE I DECIDED THAT THE CAR WAS NOT RELIABLE, AND TRADED IT IN FOR A HONDA ACCORD. NOW IT APPEARS THAT VW DID HAVE A PROBLEM FOR WHICH I WAS PENALIZED BOTH BY HAVING TO PAY FOR THE COST OF THE TWO REPAIRS, BUT ALSO BECAUSE THOSE PROBLEMS CAUSED A LACK OF CONFIDENCE IN THE RELIABILITY OF THE VW RESULTING IN MY TRADING IT IN WELL BEFORE ONE WOULD EXPECT TO HAVE TO TRADE IN A CAR. MY 2007 HONDA ACCORD HAS OVER 45,000 MILES, AND THERE HAVE BEEN NO PROBLEMS OF ANY KIND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344527July 21, 2010
EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
TL*THE CONTACT OWNS A 2003 VOLKSWAGEN PASSED. THE CONTACT STATED THAT THE HEADLIGHT ASSEMBLY PLASTIC COVERS BECAME FOGGY DUE TO THE SUN LIGHT. WHILE DRIVING 25 MPH AT NIGHT THE HEADLIGHTS LOOKED AS THOUGH THEY WERE OFF AND IT WAS DIFFICULT TO SEE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THAT THE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED. THE HEADLIGHT ASSEMBLY WAS NOT REPLACED AND IS CONCERNED THAT THERE ARE NO RECALLS RELATED TO THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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