Volkswagen Passat Complaints (2015)

244 consumer complaints on file.

#11342999August 3, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN
SLUGGISH, HESITATES, WILL NOT ACCELERATE UPHILL. CODES: P039B, P93AF, P03B9
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342744August 1, 2020
AIR BAGS, STRUCTURE:BODY
I I WAS IN A CAR WRECK IN MY 2015 WOLF BURG EDITION PASSAT ON JULY 16, 2020 AND MY VEHICLE RECEIVED MAJOR DAMAGES WHILE THE CAR WAS IN MOTION ON WEST THOMAS STREET IN HAMMOND LOUISIANA, BUT THE AIR BAGS DIDN'T DEPLOY AT ANY TIME! MY CAR WAS TOTALED BY MY INSURANCE COMPANY. MY AIR BAGS DIDN'T PROVIDE ANY ASSISTANCE RELATED TO MY SAFETY! I WANT TO KNOW IF THEIR ARE ANY RECALLS ON THE AIR BAGS FOR THIS VEHICLE.MODEL.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11341328July 24, 2020
UNKNOWN OR OTHER
THIS IS REGARDING THE AIR CONDITIONER (AC). I PURCHASED A USED 2015 VOLKSWAGEN PASSAT FROM PEARSON CHRYSLER JEEP DODGE ON FEB.16, 2020; ODOMETER READING WAS 54454. I DID NOT TEST DRIVER THE CAR BEFORE I PURCHASED IT. THAT WAS A BIG MISTAKE. WHEN I PICKED THE CAR UP A FEW DAYS LATER, THE SALESPERSON TURNED THE AC ON HIGH SPEED. I TURNED IT OFF AND HE TURNED IT BACK ON. I TURNED IT OFF AGAIN. IT APPEARED HE WAS HIDING SOMETHING. IT WAS FEBRUARY. I DID NOT NEED THE AC ON. MY SON AND I WAS QUICK TO NOTICE THIS NOISE THAT SOUNDED LIKE A HOT WATER HEATER NOISE. DESCRIPTION: THE NOISE IS LIKE A SMALL HOT WATER HEATER MAKES WHEN THE WATER TEMPERATURE IS COOL AND THE HEATER COMES ON TO INCREASE THE TEMPERATURE SO THAT THE WATER IS HOT AGAIN. THE NOISE CONCERNING THE AC CONTINUED. IN MARCH, PEARSON HAD VOLKSWAGEN KIA SERVICE MY VEHICLE. ACCORDING TO THE INVOICE FROM WB VOLKSWAGEN KIA, THEY INSTALLED A/C DYE. THE NOISE WAS VERY LOW. IN MAY I NOTICED THE AC WAS NOT COOLING MY CAR. I DROPPED MY CAROFF AT PEARSON SERVICE DEPT.ON JUNE 3 &JUNE 10. PEARSON INVOICE STATED, "SUBLET VEHICLE TO WB VOLKSWAGEN, VW. FOUND CONDENSER FAULTY, VOLKSWAGEN EVACUATED A/C SYSTEM, REMOVED AND REPLACED CONDENSER, RECHARGED A/C TO PROPER LEVEL. RECHECKED. OK" THE NOISE IS STILL THERE. I FIND THIS INTERESTING, THE INVOICE IN MARCH WAS DOCUMENTED FROM VOLKSWAGEN KIA AND THE SECOND INVOICE FROM PEARSON FOR THE RECORD, A SERVICE REP. IN THE SERVICE DEPT. AT PEARSON TOLD ME THAT THEY DO NOT WORK ON FOREIGN CAR. I WOULD LIKE THE NOISE TO CEASE PERTAINING TO THE AIR CONDITIONER. I HAVE NEVER HAD THIS ISSUE WITH AIR CONDITIONER IN CARS THAT OWNED IN THE PAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326974June 2, 2020
AIR BAGS, WHEELS, EXTERIOR LIGHTING
TIRES: FRONT DRIVER-SIDE TIRE BLOWN, "DONUT" SPARE ON THE CAR CURRENTLY, WITH A 50 MPH SPEED LIMIT. FRONT PASSENGER-SIDE TIRE HAS A BUBBLE IN THE SIDEWALL. THERE ARE 2 OPEN RECALLS - ONE FOR THE AIR BAG, AND ONE FOR THE HEADLIGHTS, THAT NEED TO BE RESOLVED. I'VE BEEN TRYING TO GET THE RECALLS ADDRESSED SINCE NOVEMBER OF 2019. EVERY TIME I MAKE CONTACT WITH SOMEONE AT VOLKSWAGEN, I'M TOLD I WILL GET A CALL BACK BUT I NEVER DO. IN NOVEMBER OF 2019, I WAS TOLD THERE WAS A BACKLOG OF RECALL WORK, AND WAS GIVEN NO TIME FRAME WITH REGARD TO WHEN I WOULD BE ABLE TO BRING MY CAR IN FOR SERVICE. FOR THE TIRES (FOR WHICH I HAVE A PAID PROTECTION PLAN), I WAS TOLD TODAY (6/2/20) THAT THE EARLIEST I CAN COME IN IS JUNE 16TH. I USE MY CAR REGULARLY, AND AM NOT COMFORTABLE DRIVING IT IN ITS CURRENT CONDITION UNTIL THEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325500May 21, 2020
ENGINE
THE EPA & CARB REQUIRED MODIFICATIONS TO MY DIESEL VEHICLE THAT ON READING THE TECHNICAL DETAILS IN THE REQUIRED PAPERWORK, MY VEHICLE ACTUALLY POLLUTES SLIGHTLY MORE AFTER THE FIX! LESS MILEAGE, LESS POWER, POLLUTES SLIGHTLY MORE. CONTACTED EPA & CARB MANY TIMES TO ASK THEM TO EXPLAIN THE EMISSIONS AFTER THEIR 'FIX,' NEVER RETURNED EMAIL OR CALL. NOTING OTHER CAR MAKERS USING THE SAME ENGINE CONTROL UNIT FROM BOSCHE, THOSE CARS WERE EITHER MADE EXEMPT OR GIVEN A SOFTWARE FIX (NO HARDWARE MODIFICATIONS LIKE VW). IT SEEMS LIKE VW DRIVERS ARE BEING PUNISHED BECAUSE VW LIED. OTHER CAR MAKERS WHO GOT CAUGHT (ALL BOSCHE EDC17 ENGINE COMPUTERS), ADMITTED TO EPA AND JUST PAID THE FINES IMMEDIATELY TO EPA, UNLIKE VW. REALLY, IT SEEMS LIKE EPA AND CARB ARE PUNISHING THE END CONSUMER BECAUSE VW LIED. I GET 300 TO 400 FEWER MILES A TANK, SLIGHTLY WORSE EMISSIONS... WHAT GIVES? GOOD FOR FUEL TAX THOUGH. WOULD LIKE AN INVESTIGATION INTO CORRUPTION OF CARB AND EPA AS IT SEEMS THE SECOND TDI FIX IS FOR GOVERNMENT / CALIFORNIA EGO. PLEASE REFERENCE PAGE 8 OF THE ATTACHED PDF AND LOOK AT ALL THE EMISSIONS, WHY DID CARB JOIN SOME OF THE MEASUREMENTS TOGETHER? WHAT ARE THEY TRYING TO HIDE? SIMPLE MATH WILL SHOW YOU THAT THE NEW MEASUREMENTS EQUAL THE OLD FEDERAL NUMBERS ONCE YOU JOIN THE SAME MEASUREMENTS TOGETHER. WHAT WAS ACCOMPLISHED? MY CAR PERFORMS WORSE AT 300 LESS MILES A TANK. YEP, LOOKING WHOLISTICALLY, 300 MILES LESS PER TANK IS ACTUALLY WORSE FOR THE ENVIRONMENT YET GREAT FOR FUEL TAX! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320425April 7, 2020
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. THE CONTACT STATED WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ALONG WITH SEVERAL OTHER UNKNOWN WARNING LIGHTS. THE VEHICLE WAS TAKEN TO VALLEY AUTO WORLD VOLKSWAGEN (3810 SYCAMORE DAIRY RD, FAYETTEVILLE, NC 28303) WHERE THE VEHICLE WAS DIAGNOSED WITH A FUEL PUMP FAILURE. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 91,344.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297343January 6, 2020
AIR BAGS, ELECTRICAL SYSTEM
HAVE AN AIR BAG ERROR COMING UP ON DASH. AT THE SAME TIME THIS HAPPENED ALL OF THE CONTROLS ON THE STEERING WHEEL HAVE STOPPED WORKING. VEHICLES HORN DOES NOT WORK NOW AS WELL ON THE STEERING WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297182January 5, 2020
POWER TRAIN
MY DAUGHTER WAS DRIVING HER 2015 VW PASSAT AND CAR WAS OPERATING FINE UNTIL TURNING LEFT ONTO COUNTY HIGHWAY OFF OF STATE HIGHWAY. AFTER TURNING, CAR WOULD NOT SHIFT OUT OF GEAR IT WAS IN; THE ENGINE JUST REVVED HIGHER RPMS. TOP SPEED WAS APPROXIMATELY 30 MPH. THE INTERSECTION SHE WAS TURNING AT IS A VERY BUSY ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288973December 13, 2019
ENGINE, VEHICLE SPEED CONTROL
I WAS DRIVING ON FLAT PAVED ROAD AT SPEED OF 25-30 MPH WHEN SUDDENLY THE RPM SURGED FROM 1 TO 4, ENGINE REVVED, MADE LOUD HIGH PITCH WHINE FOR SEVERAL MINS. I WAS NOT ACCELERATING, ONLY FOLLOWING ANOTHER VEHICLE AHEAD. I WAS GOING TO PULL OFF THE ROAD AND TURN OFF THE IGNITION, WHEN THIS STOPPED & CONTINUED DRIVING NORMALLY AND NOTED THE RPM WAS BACK TO NEAR 1. NO PANEL OR ENGINE LIGHTS CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286451December 2, 2019
SUSPENSION, UNKNOWN OR OTHER
AT SPEED OF OVER 65MPH. STEERING WHEEL STARTS TO VIBRATE WITHIN 10MINUTES OF DRIVING ON THE HIGHWAY. KEEP RETURNING TO THE DEALER WHICH SAYS THEY HAVE DONE ALL THEY CAN THAT SHOULD HAVE CORRECT THE PROBLEM. BUT AFTER THEY HAVE TRIED FOR OVER 4 TIMES TO CORRECT IT. THE ISSUE STILL THERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282008November 24, 2019
ENGINE, POWER TRAIN
TRANSMISSION LEAKING MAJOR CAR RANDOMLY SHUT OFF WHILE IN DRIVE WHILE STOPPED IN TRAFFIC ROUGH IDLING. CAN CAUSE AN ACCIDENT IF THERE'S BUSY TRAFFIC ON MAJOR SIDE STREET AND YOU NOT PAYING ATTENTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281891November 22, 2019
ENGINE
HEATER NOT HEATING AS SHOULD. HEATER CORE SEEMS TO PLUGGED, SIMILAR TO TSB 80-15-04 ON EARLIER MODELS. VW DOES NOT HAVE A TSB OR CAMPAIGN TO ADDRESS. THIS COULD IMPACT VISIBILITY IN THE WINTER TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281516November 21, 2019
TIRES
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT EQUIPPED WITH VREDESTEIN QUATRAC TIRES, SIZE: 215/55R17 (NA). WHILE THE CONTACT'S WIFE WAS DRIVING APPROXIMATELY 30 MPH, THE FRONT PASSENGER TIRE BLEW OUT. A CERTIFIED MECHANIC REPLACED THE TIRE. ON ANOTHER OCCASION, WHILE DRIVING APPROXIMATELY 20 MPH, THE FRONT DRIVER SIDE TIRE BLEW OUT. THE TIRE WAS REPLACED WITH ANOTHER BRAND OF TIRE. THE TIRE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT THAT A SUPERVISOR WOULD REACH OUT. THE DOT NUMBER AND VIN WERE NOT PROVIDED. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 60,000 AND THE APPROXIMATE TIRE FAILURE MILEAGE WAS 5,000. *LN*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270971October 25, 2019
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), STEERING
HORN, STEERING WHEEL BUTTONS, POWER STEERING AND DRIVER SIDE AIRBAG ARE NOT WORKING AS A RESULT OF A FAULTY CLOCK SPRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270727October 24, 2019
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT'S DAUGHTER OWNS A 2015 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE KEY WOULD NOT INSERT INTO THE IGNITION. CAMELBACK VOLKSWAGEN (1499 E CAMELBACK RD, PHOENIX, AZ 85014, (602) 648-9181) WAS CONTACTED AND STATED THAT THE IGNITION NEEDED TO BE REPLACED AND THE WARRANTY EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269147October 17, 2019
FUEL/PROPULSION SYSTEM
ON TWO OCCASIONS, THE VEHICLE'S ENGINE STOPPED WORKING WHILE THE CAR WAS MOVING. THE FIRST INSTANCE, THE CAR STALLED WHILE MOVING AT 5MPH ON AN EXPRESSWAY EXIT RAMP. IT RESTARTED AFTER 30 MINUTES (BLOCKING TRAFFIC FOR THAT PERIOD OF TIME). WHEN ATTEMPTING TO RESTART, THE MOTOR WOULD TURN OVER, BUT THE ENGINE WOULD NOT START - AS IF THERE WAS NO GASOLINE. THE SECOND STALL OCCURRED WHILE DRIVING ON AN EXPRESSWAY AT 55MPH. IN THAT CASE THERE WAS AGAIN A SUDDEN LOSS OF ALL POWER. HOWEVER, THE VEHICLE WOULD NOT RESTART. THE CAR WAS TAKEN TO A DEALER ON BOTH OCCASIONS. THE DEALER REPLACED THE BATTER ON THE FIRST VISIT. ON THE SECOND VISIT, THE DEALER CLAIMED THAT THERE WERE FAULT CODES RELATED TO THE HIGH PRESSURE FUEL RAIL THAT NEEDED TO BE RESET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257953September 25, 2019
AIR BAGS
TAKATA RECALL. TL* THE CONTACT OWNED A 2015 VOLKSWAGEN PASSAT. WHILE DRIVING 4 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BURNS TO BOTH ARMS AND UPPER RIGHT SIDE THAT REQUIRED MEDICAL ATTENTION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V014000 (AIR BAGS). THE VEHICLE WAS TOWED TO A LOCAL TOW YARD WHERE IT WAS CONSIDERED A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT INFORMED THEM TO CANCEL THE UPCOMING APPOINTMENT FOR THE RECALL REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11256674September 19, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V014000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. VOLKSWAGEN OF MACON (4786 RIVERSIDE DR, MACON, GA 31210, (478) 781-7701) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255511September 14, 2019
ELECTRICAL SYSTEM
MY DPF SENSORS MELTED WHILE DRIVING, ALMOST CAUSING ME TO CRASH AS THE CAR LOST POWER WHILE DRIVING SPEED LIMIT (70MPH) AND SUDDENLY WENT DOWN TO 45MPH. DEALER REPLACED SENSORS, BUT PROBLEM WAS NOT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255512September 14, 2019
ENGINE
MY HEATER CORE IS BAD. THERE WAS A PREVIOUS RECALL ON OLDER PASSAT MODELS, BUT FOR 2015 IT IS NOT INCLUDED. I HAD TO PAY $871 TO HAVE MY HEATER CORE REPLACED, AS IT STARTED TO LEAK COOLANT IN MY CAR. ONE OF THE HOSES GOING TO MY FIREWALL ALSO BUSTED, SO IT HAD TO BE CHANGED. THE CAR WAS LEAKING LOTS OF COOLANT FROM UNDER THE CAR TOO. ON 9/11 AFTER THEY SUPPOSEDLY FIXED IT ON 9/07/19, MY LOW COOLANT LIGHT TURNED ON. I WAS NEAR DEALER, SO THEY SAID THEY WOULD LOOK AT IT. THEY THINK IT HAD AN AIR BUBBLE THAT CAME OUT, WHICH MADE MY COOLANT LIGHT COME ON. THEY TOPPED IT OFF. DEALER SAID THEY CHANGED MY HEATER CORE, BUT I STILL HAVE NO HEAT INSIDE MY CAR. TAKING BACK 9/23 TO HAVE CAR LOOKED AT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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