Volkswagen Passat Complaints (2003)

637 consumer complaints on file.

#10778124September 28, 2015
SEATS, AIR BAGS
WE WERE JUST LEAVING OUR FRIENDS HOUSE IT WAS APPROX. 6AM IN MORNING LITTLE COLD OUT SO I TURNED ON THE SEAT WARMERS WHICH IS ALWAYS NICE TOUCH TO WARM YOU UP ON THOSE COLD MORNINGS, ANYHOW ABOUT 4-5MINUTES AFTER SEAT WARMERS WERE TURNED ON PASSENGER SIDE WHERE I WAS SITTING GOT RATHER WARM AND THEN HOT AND THEN ACTUALLY START SMOKING AND FLAMES CAME OUT THERE WAS FIRE RIGHT UNDER MY BOTTOM. I FREAKED OUT JUMPED OUT OF SEAT ..I WAS YELLING FIRE FIRE FIRE YOU COULD SMELL PLASTIC BURNING AS IT WAS SMOKING AND BURNING.MY BOYFRIEND POURED WATER ON AND SMOTHERED OUT THE FIRE WITH HIS JACKET I'M A BIT LEARY OF THE CAR BECAUSE I DON'T FEEL ITS SAFE. I HAD MY BOYFRIEND UNPLUG HARNESS UNDER SEAT AND NOW MY AIR BAG WARNING DEFAULT LIGHT AND BELL STAY ON. I AM SHOCKED TO SEE SEVERAL OTHER COMPLAINTS REGARDING THIS ISSUE AND THAT VW PEOPLE HAVEN'T ADDRESSED THIS. I FEEL THIS CAR IS A DEATH TRAP.VERY UNHAPPY WITH THIS VEHICLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10778134September 28, 2015
ENGINE
MY FLOORBOARDS ARE SOAKED WITH COOLANT HAD NOTICED I HAD LEAK BUT HAD NO IDEA THAT IT WAS LEAKING INTO INSIDE CABINET, HEATER CORE WENT OUT AND EVERY TIME I ADDED FLUID IT WOULD BE GONE WASNT SURE WHERE ITWAS GOING I COULD SMELL ANTIFREEZE SMELL FOR SOMETIME BUT THOUGHT IF IT WERE OVERHEATING DASH WOULD GIVE SOME WARNING!..AGAIN NOW THAT I KNOW IT WAS UNHEALTHY TO BE BREATHING THE TOXIC SMELL.MY DAUGHTER STILL PUTTING UP WITH SMELL HARD TO GET RID OF IT EVEN AFTER SHAMPOOING {SORRY AFTER SHOPVAC SUCKED ATLEAST 2GALLONS OF COOLANT FROM MY FLOOR BOARDS...THIS REALLY MAKES ME ANGRY THAT I DIDNT KNOW I WAS FORCED TO BREATH IN THESE TOXIC FUMES FOR SEVERAL MONTHS AND CONTINUES,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763902September 15, 2015
FUEL/PROPULSION SYSTEM
EVERY TIME I CRANK MY CAR IT SMELLS LIKE GAS. I WAS DRIVING DOWN THE ROAD AND SMOKE CAME OUT FROM UNDER THE HOOD WHEN I STOPPED AND LIFTED THE HOOD IT HAD A STRONG GAS SMELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758931August 24, 2015
POWER TRAIN
THE AD BLUE HEATER FAILURES ARE RAMPANT IS ALL PASSAT MODELS 2012 TO 2015. THE SAFETY ISSUE IS THAT IN THE WINTER TIME WHEN AD BLUE FREEZES THE CAR GOES INTO A NON RESTART COUNTDOWN. IF THE CAR STALLS DURING THIS TIME THE PERSON MAY BE STUCK IN SUB ZERO WEATHER WITHOUT HEAT. THE AD BLUE HEATER IS ONLY COVERED UNDER THE 3 YEAR 36,000 MILE WARRANTY BECAUSE THEY SAY IT DOES NOT QUALIFY AS EMISSIONS CONTROL SYSTEM. THE CAR WILL SHUT DOWN BECAUSE IF THE AD BLUE FREEZES THE EMISSIONS GOES UNEXPECTEDLY HIGH SO HOW CAN THIS NOT BE PART OF THE EMISSIONS SYSTEM? THE COST OF REPAIR IS $1,000 PLUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744530July 29, 2015
ENGINE
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE ENGINE EXHIBITED SLUDGE. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MECHANIC RECOMMENDED THAT THE ENGINE BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734619July 16, 2015
ENGINE
I WAS DRIVING THE CAR TO WORK 2 MILES FROM MY HOUSES OIL WARNING COME ON RETURN TO MY HOUSE TO GET A SECOND CAR PARK THE CAR AND LEFT 5 MINUTE LATER GET A PHONE CALL MY CAR IS ON FIRE THANKS GOD I WENT BACK HOME CALL VW THEY SAID NO RECALLS BUT NATIONAL SAFETY INVESTIGATION I LOST MY CAR BECAUSE DON'T HAVE FULL COVER INSURANCE
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10730689June 26, 2015
ELECTRICAL SYSTEM
CYLINDERS MISFIRE CAUSING ACCELERATION HESITATION. SPARK PLUGS AND COIL WERE REPLACED FEB.2009, DEC. 2013, AUG. 2014, JUNE 2015. THE CONDITIONS ARE REPETITIVE AND IDENTICAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717886May 21, 2015
ENGINE
MISFIRE ON 2 CYLINDERS DUE TO FAULTY IGNITION COIL PACKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715327May 8, 2015
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING BELT NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14E007000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713631April 29, 2015
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. WHILE REFUELING THE VEHICLE, IT STARTED TO LEAK FUEL FROM UNDERNEATH THE FUEL TANK. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 82,500. ...UPDATED 06-12-15 *BF THE CONSUMER STATED VW CUSTOMER SERVICE WAS ADVOCATING TO GET A NEW FUEL TANK INSTALLED FOR HIM AT NO COST. UPDATED 06/23/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712966April 26, 2015
ENGINE AND ENGINE COOLING
ENGINE LIGHTS COME ON. CAR AT TIMES START SHAKING - NOT CONSISTENTLY THOUGH. TOOK IT TO SHOP: FOUND OUT IGNITION COILS MISFIRES. THIS HAS OCCURRED 4 TIMES IN A 2 YEAR TIME SPAN. THE MOST RECENT 2 BEING A MONTH APART. THE MOST RECENT INCIDENT BURNED ALMOST ALL OF THE SPARK PLUGS. DID RESEARCH AND THIS WEBSITE DESCRIBES MY SITUATION PERFECTLY: HTTP://WWW.VWPROBLEMS.COM/TRENDS/IGNITION-COIL/. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712445April 23, 2015
STRUCTURE:BODY, ENGINE
I HAVE HAD MY 2003 VW PASSAT A YEAR NOW I HAVE JUST NOTICED IN THE PAST WEEK THAT IT HAD A LEAK I THOUGHT IT WAS FROM THE WINDOW OR SUN ROOF I WENT TO VACUUM THE CAR OUT ON A NICE DAY AND SEEN THAT IT STILL HAD VERY WET CARPET AND THEN NOTICED THE CARPET WAS A GREEN COLOR LIKE IT WAS COOLANT I THEN HAD MY BF CHECK IT AND IT IS. I RUN A DAYCARE AND USE THIS CAR DAILY WITH MY CHILDREN WE HAVE BEEN BREATHING IN THIS COOLANT FOR WEEKS NOW AND THAT PROBABLY EXPLAINS MY DAUGHTER SAYING SHE GETS HEADACHES WHEN WE DRIVE THE CAR. I HAVE DONE SOME RESEARCH AND SEE IT IS A VERY COMMON AND RECALLED THING WITH THE HEATER CORE AND I HAD NO IDEA I HOPE US BREATHING THIS IN HASN'T DONE ANY DAMAGE I HAVE A ONE YEAR OLD WHO HAS BEEN IN IT THIS WHOLE TIME AS WELL.IM VERY UNPLEASED WITH THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694666March 16, 2015
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
AFTER A COUPLE ATTEMPTS TO START THE VEHICLE THE ENGINE TURNS OVER AND RUNS FOR 2-3 SECONDS THEN DIES. THIS HAPPENS MULTIPLE TIMES BEFORE FULLY STARTING UP AND IS ABLE TO BE DRIVEN. WHILE OUT OF GEAR AND CAR IS RUNNING, PRESSING ON THE ACCELERATION DOES NOTHING. CAR IS ABLE TO BE DRIVEN SHORT DISTANCES BUT STALLED AT ONE POINT GOING APPROX. 5 MPH. I WAS TOLD MY SPECIFIC VIN # IS NOT COVERED UNDER WARRANTY FOR FUEL PUMP/SYSTEM MALFUNCTIONS. IF THIS IS A KNOWN ISSUE OF 2003 PASSAT'S ALREADY WHY WOULD SOME NOT BE COVERED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692396March 5, 2015
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, OTHER
NHTSA CAMPAIGN ID NUMBER: 08V156000 "FUEL TANK VENTILATION VALVE (4MOTION/ALL WHEEL DRIVE ONLY) THAT CAN LEAK DUE TO FRACTURE." NHTSA ACTION NUMBER: PE08008 THE CAR IS OOZING GASOLINE FROM TOP LEFT (DRIVER'S) SIDE OF GAS TANK. THERE IS A STRONG SMELL OF GASOLINE INSIDE AND OUTSIDE (OUTSIDE DUE TO A GAS PUDDLE). VW DEALER (VW DOWNTOWN LOS ANGELES) REFUSES TO GRANT THE REPAIR, ASKING FOR $140 INSPECTION FEE. VWOA REPRESENTATIVE SITES THE RECALL PERFORMED IN 2009. THE RECALL ( PE08008 ) ISSUED HAS 2 PARTS: 1) UNDERBODY HEAT SHIELD INSTALLATION. 2) "DEALERS WILL ALSO INSPECT AND ADJUST THE FUEL LINE ROUTING ON 1.8T VEHICLES AND THE FUEL TANK VENTILATION VALVE ON 4MOTION/ALL WHEEL DRIVE VEHICLES, AND REPLACE COMPONENTS IF NECESSARY FREE OF CHARGE." I SUSPECT THE SECOND PART WAS NOT FULFILLED, GIVEN THE EXACT NATURE OF MECHANIC FAILURE DESCRIBED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691938March 3, 2015
ENGINE
THE CAR RAN OUT OF GAS SO I WENT TO THE GAS STATION TO PURCHASE GAS TO PUT INTO THE CAR. I PUT THE GAS INTO THE CAR. TRIED TO START THE CAR BUT WOULD NOT START. I LET IT SIT FOR A FEW MINUTES THEN I TRIED TO START THE CAR AGAIN. THIS TIME THE CAR STARTED BUT I HEARD A LOUD BANG. FLAMES STARTED SHOOTING OUT OF THE HOOD. BEFORE I KNEW IT THE WHOLE FRONT OF THE CAR WAS ENGULFED IN FLAMES. I CALLED THE FIRE DEPARTMENT TO EXTINGUISH THE CAR. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10681129February 4, 2015
ENGINE
VEHICLE OIL PRESSURE LIGHT ALERTED DRIVER OF LOW OIL PRESSURE. DRIVER BROUGHT VEHICLE TO R&J AUTO ON 1309-1365 BARNUM AVENUE IN BRIDGEPORT, CT; DRIVER PURCHASED CAR FROM THIS BUSINESS LESS THAN A YEAR AGO; DRIVER WAS TOLD THAT NOTHING WAS WRONG WITH THE CAR. A WEEK LATER THE SAME ISSUE AROSE WHILE ON THE HIGHWAY. DRIVER WAS NOT SPEEDING DUE TO GETTING OFF OF THE RAMP. CAR BEGAN MAKING A TICKING NOISE. DRIVER BROUGHT CAR BACK TO R&J A WEEK LATER THE CAR WAS DEEMED UNFIT TO DRIVE DUE TO SLUDGE, THE OIL PUMP BEING DAMAGED AND THE ENGINE MALFUNCTIONING. DEALER/MECHANIC INFORMED ME THAT THE CAR WAS DANGEROUS TO DRIVE AND WOULD NOT BE WORTH FIXING. I WAS FORCED TO JUNK THE CAR AND LEAVE THE CAR WITH THE BUSINESS. I AM AFRAID THEY WILL RESELL THE CAR WITHOUT COMPLETING THE PROPER MAINTENANCE AND REPAIR TO ANOTHER INNOCENT CUSTOMER. THIS CAR IS NOT FIT TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676727January 20, 2015
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 35 MPH, THE HEATED SEAT WAS ACTIVATED AND WITHIN TWO MINUTES, THE SEAT WAS UNBEARABLY HOT AND BURNED A HOLE THROUGH THE CONTACT'S PANTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672965January 16, 2015
ENGINE
TWO IGNITION COILS FAILED WHICH CAUSED LACK OF SPARK TO THE PLUGS IN THE ENGINE. SUBSEQUENT LOSS OF ENGINE POWER AND UNBURNED FUEL ENTERED THE CATALYTIC CONVERTER. A HEAT-RELATED FIRE NEARLY ENSUED. HAD TO REPAIR COILS AND PLUGS. NEARLY CAUSED FAILURE OF CATALYTIC CONVERTER AND OXYGEN SENSORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663066December 9, 2014
FUEL SYSTEM, GASOLINE
AS I WAS PARKING MY CAR IN THE SCHOOL PARKING LOT, A STRONG ODOR OF GASOLINE STARTED TO COME THROUGH THE VENTS. I OPEN THE HOOD AN A LINE BEHIND THE ENGINE BAY WAS SQUIRTING OUT GASOLINE DIRECTLY ONTO THE HOT SURFACE OF THE ENGINE. I CHECK ONLINE AND I SEE THAT THERE WAS APREVIOUS RECALL THE R5 RECALL BUT MANY OWNERS WERE BEING TOLD BY VOLKSWAGEN THAT IT'S NO LONGER COVERED OR THAT THERE VIN WASN'T COVERED EVEN THOUGH THE CAR WAS THE SAME YEAR ON THE RECALL. I CALLED VOLKSWAGEN ASWELL AND THEY MENTIONED TO ME THAT THERE WAS A RECALL BUT NO LONGER ACTIVE OR HAD BEEN SERVICED ALREADY. IT LEAKS WHEN IT'S ON OR NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638111September 22, 2014
FUEL/PROPULSION SYSTEM
RECENTLY HAD THE VEHICLE MAINTENANCE DONE, BROUGHT THE CAR HOME AND FOUND THAT WHEN IT COOLED AND ALL FLUIDS SETTLED OVERNIGHT, THE FUEL PUMP WAS HAVING TROUBLE- RESULTING IN CAR NOT STARTING. AFTER ONE HOUR OF TURNING THE KEY OVER-AND-OVER, THEN GIVING IT GAS, IT EVENTUALLY STARTED. EXCITED, I TOOK THE CAR OUT FOR A TEST DRIVE, IT STALLED IN THE MIDDLE OF A FOR WAY INTERSECTION. THANKFULLY I LIVE IN A VERY SMALL TOWN, IF THAT HAD HAPPENED ON A HIGHWAY THERE WOULD BE POTENTIAL FOR AN ACCIDENT. CONSIDERING I BOUGHT THIS CAR A COUPLE YEARS AGO, I DON'T FEEL I'M AT FAULT FOR NOT TAKING ADVANTAGE OF THE DEALERSHIPS RECALL AND IT'S IN MY BEST INTEREST TO INVESTIGATE FURTHER TO SEE IF I'M ELIGIBLE FOR THE FREE REPLACEMENT BY THE DEALER. I WOULD APPRECIATE SOMEONE GETTING BACK TO ME VIA E-MAIL OR TEXT MESSAGE(CANNOT MAKE OR RECEIVE PHONE CALLS) TOP LET ME KNOW AS SOON AS POSSIBLE. THANK YOU, VERY MUCH [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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