Volkswagen Passat Complaints (2013)

749 consumer complaints on file.

#10903802September 6, 2016
AIR BAGS
TAKATA RECALL.... ALL VOLKSWAGEN DEALERS IN HOUSTON AREA SAY THEY DO NOT HAVE A FIX FOR MY AIRBAG. THERE IS NO WAITLIST, NO WAY OF KNOWING WHEN THIS DANGEROUS DEADLY AIRBAG WILL BE REPLACED. 11 PEOPLE HAVE DIED FROM IT ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903926September 6, 2016
UNKNOWN OR OTHER
THE A/C OF THIS VEHICLE WOULD NOT TURN ON UNTIL THE ENGINE HEATED UP TO 190 DEGREES. I ONLY HAD 40K MILES WHEN THE A/C SYSTEM WOULD NOT WORK TO STANDARD. AN AIR CONDITIONING SYSTEM RECOVER, EVACUATE AND RECHARGE NEEDED TO BE COMPLETED, THE EXPANSION VALVE AND DRIER NEEDED TO BE REPLACED..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904231September 6, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
ADBLUE HEATER ELEMENT SHOULD BE PART OF DIESEL RECALL PART #561198970A WITH WAR.FOR EMISSIONS TO 80000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903300September 2, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED TWO NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 15V483000 (AIR BAGS) AND 16V078000 (AIR BAGS). THE DEALER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899442August 30, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V171000 (ELECTRICAL SYSTEM) AND 16V078000 (AIR BAG). HOWEVER, THE PARTS TO DO THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899672August 30, 2016
AIR BAGS
I DON'T FEEL SAFE KNOWING THERE IS A RECALL OF METAL FRAGMENTS THAT CAN COME THROUGH MY AIRBAGS AND THERE'S NO REMEDY WITH THE RECALL STARTING IN FEBRUARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898623August 25, 2016
AIR BAGS
TAKATA RECALL. THE VEHICLE STILL HAS NO REPAIR AVAILABLE FOR THE AIRBAG ISSUE (TAKATA RECALL). I DO NOT FEEL SAFE DRIVING THIS AROUND AND I WORRY EACH DAY I GET IN TO GO TO WORK. HOW CAN VOLKSWAGEN ADVISE CUSTOMER THAT IT IS "OKAY" TO KEEP DRIVING THE VEHICLE WHEN THIS RECALL IS DEADLY TO THE CONSUMER IF THE AIRBAGS DEPLOY. PLEASE HELP. SOMETHING HAS TO BE DONE IN ORDER TO SOLVE THIS FATAL PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898658August 25, 2016
AIR BAGS
TAKATA RECALL. OVER 6 MONTHS AND NO SIGN OF REPAIRS. DRIVING DANGEROUS VEHICLE AND UNABLE TO TEACH MY TEENAGER HOW TO DRIVE! TOO DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898009August 23, 2016
FUEL/PROPULSION SYSTEM
2013 PASSAT TDI WITH 51K MILEAGE, CEL WENT ON A FEW DAYS AGO SO I WAS CONCERNED AND BROUGHT IT TO THE DEALERSHIP. AFTER DIAGNOSTICS RUN, I WAS TOLD THE ADBLUE HEADER UNIT HAD TO BE REPLACED BECAUSE I HAD A FAULTY SENSOR. WAS GIVEN ESTIMATE OF $1200 TO FIX. WAS TOLD COST WILL NOT BE COVERED AT ALL. AFTER DOING RESEARCH, IT SEEMS VWS DIESEL CARS ARE ALL EXPERIENCING THIS PROBLEM, MOSTLY AFTER THE 3/36K WARRANTY PERIOD HAS PASSED AND THEN NOT HELPING OWNERS WITH COST OF THIS DEFECT. GIVEN THAT ALL THESE VEHICLES HAVE A CURRENT BUYBACK OPTION DUE TO DIESELGATE, I AM APPALLED THAT VW IS NOT OFFERING ANY TYPE OF COMPENSATION FOR THIS APPARENT YET NOT DECLARED DEFECT THAT SHOULD REALLY RESULT IN A FULL RECALL. I CONTINUE TO HOPE FOR A POSITIVE RESOLUTION TO THIS ISSUE BUT AM CITING THIS COMPLAINT AS I SEE NUMEROUS SIMILAR VEHICLES EXPERIENCING THIS ISSUE AND IT NEEDS BROADER ATTENTION THAN WHAT IT IS GETTING FROM VOLKSWAGEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897514August 22, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897103August 19, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN APRIL OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/05/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896512August 17, 2016
EXTERIOR LIGHTING
HEADLAMP ASSEMBLY CONNECTORS ON DRIVER SIDE ARE CAUSING THE LOW BEAM HEADLIGHT TO DISCONNECT AND NOT TURN ON BULB. HAVE REPLACED NUMEROUS HEADLAMPS, NONE WERE BURNT OUT. AFTER HAVING THE VEHICLE LOOKED AT SEVERAL TIMES, IT WAS DETERMINED THE HEADLIGHT ASSEMBLY MAY BECOME LOOSE AND LOSE ELECTRICAL CONTACT. CALLED VW AND THEY REFUSED TO FIX BECAUSE MY VIN WAS NOT LISTED ON THE RECALL # 94G8/7V, NHTSA CAMPAIGN NUMBER 14V125000. VW STATED MY CAR WAS TESTED (ALTHOUGH THEY COULDN'T SAY WHEN, I HAVE NEVER HAD IT INSPECTED) AND THE ISSUE WAS NOT PRESENT IN MY VEHICLE, ALTHOUGH IT IS NOW. THE PROBLEM EXPRESSED ON THE RECALL IS EXACTLY WHAT IS HAPPENING WITH THE CAR CAUSING A SAFETY CONCERN BECAUSE THE HEADLIGHT DOES NOT COME ON. REQUEST THE INVESTIGATION IS BROADENED TO INCLUDE MORE VEHICLES THAT MAY BE PRESENTING THE PROBLEM AFTER INITIAL INSPECTION. THE PROBLEM OCCURS INTERMITTENTLY WHETHER IT IS IN MOTION OR PARKED IN A GARAGE OVERNIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896537August 17, 2016
AIR BAGS
RECALL NOTICE #15V48300; DATE 08/04/2015; AIR BAGS; FRONTAL I WAS BACKING THE CAR OUT OF MY DRIVEWAY TURNING MY STEERING WHEEL WHEN I HEARD SOMETHING RATTLING AROUND IN THE STEERING WHEEL AND THEN I HEARD A "SNAP" OR "POP" AND THEN AN AIR BAG ERROR ALERT WAS DISPLAYED ON THE INFORMATION PANEL, THE AIR BAG LIGHT ILLUMINATED, AND I LOST THE ELECTRONIC CONTROLS ON MY STEERING WHEEL. THE CAR IS CURRENTLY AT THE DEALERSHIP AND THE QUOTE TO REPAIR THE ISSUE IS AROUND $550. UNFORTUNATELY FOR ME, MY VIN IS NOT INCLUDED IN THE RECALL NOTICE 15V483000 FOR 2010-2014 PASSAT SEDANS, SO I AM CALLED VW TO COMPLAIN AND HOPEFULLY THEY CAN DO SOMETHING TO HELP WITH THE COST OF REPAIRS SINCE THERE ARE 2010-2014 PASSAT SEDANS THAT ARE AFFECTED BY THE RECALL, JUST NOT MINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896552August 17, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896784August 17, 2016
FUEL/PROPULSION SYSTEM
INTERNAL HIGH PRESSURE FUEL PUMP FAILURE. THANKFULLY, MY CAR WAS PARKED AND IDLING AT THE TIME SINCE MY WIFE HAD JUST BEEN ON THE HIGHWAY. I BEGAN TO HEAR A SLIGHT KNOCKING SOUND, THEN A SLIGHT SQUEAL LIKE A BELT MAKES, AND THEN THE CAR SHUT DOWN. IT WOULD TURN OVER, BUT WOULD NOT RESTART. I HAD IT TOWED TO THE LOCAL DEALER AND WAS ADVISED THAT THERE WAS AN INTERNAL HIGH PRESSURE FUEL PUMP FAILURE THAT WOULD COST $6200 BECAUSE THE ENTIRE FUEL SYSTEM BASICALLY HAD TO BE REPLACED. APPARENTLY, UPON RESEARCH, THIS HAS BEEN A KNOWN PROBLEM SINCE 2009. THIS COULD BE A REAL SAFETY ISSUE PARTICULARLY AT HIGHWAY SPEEDS OR AT TIMES WHEN ACCELERATION IS NECESSARY. MY CAR IS THREE (3) YEARS OLD AND HAS 85,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896218August 16, 2016
AIR BAGS
TAKATA RECALL. RECALL STARTED 2/9/2016 & SIX MONTHS LATER VW STILL DOES NOT HAVE THE PART(S) TO MAKE REPAIR. IT'S LIKE DRIVING A TICKING TIME BOMB. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896227August 16, 2016
ENGINE, FUEL/PROPULSION SYSTEM
AD BLUE REDUCTANT TANK FAILED. THUS MAKING THE EMISSIONS SYSTEM NOT WORK PROPERLY. PART # 561-198-970-A IS DEFECTIVE. THE SAME FAILURE OCCURRED ON MY 2012 PASSAT WITHIN LESS THAN A MONTH. THIS IS A KNOWN DEFECT FROM VW. HERE IS A LINK TO A THREAD ON THE EXTENT OF THESE FAILURES. HTTP://FORUMS.TDICLUB.COM/SHOWTHREAD.PHP?T=438268
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896243August 16, 2016
UNKNOWN OR OTHER
AD BLUE EMISSIONS SENSOR FAULT, PART OF THE EMISSIONS PROBLEMS WITH THE VW DIESELS. AS OF NOW VW IS SAYING THIS PART OF THE EMISSIONS SYSTEM WILL NOT BE COVERED UNDER THE REIMBURSEMENT. IT IS MY UNDERSTANDING THAT VW EMISSIONS SYSTEM HAS MANY FAULTS INCLUDING THIS ONE. COST IS OVER $1500 FOR THIS FIX!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896042August 15, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. IN ADDITION, THE DEALER WAS UNABLE TO CONFIRM WHEN THE PARTS WERE SCHEDULED TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895358August 12, 2016
ELECTRICAL SYSTEM
NHTSA RECALL NUMBER: 16V171 RECALL DATE: MARCH 24, 2016. MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER. POTENTIAL IS FOR A FIRE IN THE VEHICLE AND IT HAS BEEN 5 MONTHS SINCE I RECEIVED NOTICE OF THE DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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