Volkswagen Passat Complaints (2006)

576 consumer complaints on file.

#10202574September 11, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
01/20/07 PASSAT 3.6 HAD CATASTROPHIC ENGINE FAILURE WHILE DRIVING HOME. WARNING LIGHT CAME ON DISPLAY ADVISE LOW OIL PRESSURE AND TO IMMEDIATELY STOP THE CAR. MILEAGE ON VEHICLE AT TIME OF FAILURE 13,357. VEHICLE HAD TO BE TOWED TO DEALERSHIP. DEALERSHIP STATED THAT THE ENTIRE ENGINE WOULD HAVE TO BE REPLACED AND THEN LATER STATED THAT REPAIR COULD BE DONE. PARTIAL LIST OF REPAIRS IS AS FOLLOWS: REMOVE AND REPLACE TIMING BELT, TENSIONER AND SHEARED BOLT THAT CAUSED ENGINE FAILURE. CHECK MAIN BEARINGS AND REPLACE REMOVE AND EXTRACT BROKEN.......? CANNOT MAKE OUT NOTES ON SERVICE TICKET. FLUSH ENGINE BLOCK VEHICLE RETURNED TO US WITHIN 1 WEEK AND HAS NEVER BEEN RIGHT. CONSTANT ISSUES WITH SHIFTING AND CONTINUED NOISE IN ENGINE. 09/10/07 CHECK ENGINE LIGHT CAME ON AND REMAINS ON. LOW OIL PRESSURE MESSAGE AND STOP CAR IMMEDIATELY DISPLAYED ON READOUT. LOUD CLUNKING AND GRINDING NOISE IN ENGINE AGAIN. APPEARS THAT SAME FAILURE AS BEFORE HAS OPCCURED AGAIN. MILEAGE IS 22,161 DROPPED VEHICLE AT DEALERSHIP ON 09/11/07 AND DEALER IS TRYING TO FIGURE OUT WHAT SENT WRONG AND WHY. I AM INSISTING ON NEW ENGINE REPLACEMENT OR VWOA TO BUY BACK THE VEHICLE. *TR UPDATED 10/03/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199877August 16, 2007
SERVICE BRAKES, HYDRAULIC
I OWN A 2006 VW PASSAT 2.0T. TWO DAYS AGO, AS MY WIFE WAS PARKING WITH THE BABY IN THE BACK SEAT, THE BRAKES SUDDENLY FAILED COMPLETELY AND SHE SMACKED INTO THE CAR IN FRONT OF HER AND IT INTO THE CAR IN FRONT OF IT. LUCKILY NO ONE WAS IN THOSE CARS AND MY WIFE AND BABY ARE OKAY. SHE THEN FILED A POLICE REPORT AND HAD THE ROADSIDE ASSISTANCE PICK IT UP AND TAKE IT TO THE SERVICE CENTER. NOW I KNOW ABOUT THE LATE 2006 RECALL AND WE HAD THAT FIXED BUT GEEZ, IT'S A GOOD THING SHE WASN'T ON THE HIGHWAY! AS OF YESTERDAY, VW MECHANICS COULD NOT DUPLICATE THE PROBLEM AND COULD NOT FIND A MECHANICAL OR COMPUTER ERROR. THE SERVICE REPRESENTATIVE SAID THAT THEY ROAD TESTED IT AND IT WAS FINE. HOWEVER, MY CAR MODEL WAS RECALLED BY VW IN 12/06 AND SUPPOSEDLY FIXED A POWER BRAKE ISSUE. OF COURSE YESTERDAY THEY TOLD ME THAT IT WAS ALSO RECALLED JUST YESTERDAY FOR A SOFTWARE UPDATE. MEANS NOTHING I GUESS...AND THEY'VE ROAD TESTED IT AGAIN. BY THE WAY, HAD MY WIFE FLOORED THE GAS, WITH THE 2.0T ENGINE, IT WOULD HAVE BEEN FAR WORSE. WITNESSES SAW HER SCREAMING AND LOOKING DOWN BEFORE THE ACCIDENT, TRYING TO FIGURE OUT WHAT WAS HAPPENING. VW CONSUMER AFFAIRS, IS ALSO INVESTIGATING THE ISSUE AND THE DEALERS SERVICE LEVELS. NOW TODAY, SOMETHING SURPRISING HAPPENED. MY LOJACK EARLY WARNING SYSTEM CALLED AN EMAILED ME BECAUSE AS IT TURNS OUT THEY WERE ROAD TESTING IT. FUNNY, THEY SAID THEY ROAD TESTED IT YESTERDAY AS WELL BUT I HAD NO EARLY WARNING FROM LOJACK. SOUNDS LIKE I CAUGHT THE SERVICE CENTER IN A LIE. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10199338August 12, 2007
VEHICLE SPEED CONTROL
ON HOT WEATHER DAYS (90 DEGREES OR MORE) THE ENGINE WILL INTERMITTENTLY RUN AT A HIGH IDLE OF APPROXIMATELY 1,000 RPM AT STOPS. THE ENGINE NORMALLY IDLES AROUND 600 RPM AT STOPS. WHEN THIS HAPPENS, THE CAR LURCHES FORWARD AND REQUIRES EXCESSIVE FORCE ON THE BRAKE PEDAL TO MAINTAIN CONTROL OF THE VEHICLE. AS IT IS AN INTERMITTENT CONDITION, THE DRIVER WILL BE CAUGHT UNAWARE OF HOW MUCH PRESSURE TO APPLY TO THE BRAKE TO BRING THE VEHICLE TO A COMPLETE STOP IN THE ANTICIPATED DISTANCE. THIS HAS LED TO NEAR ACCIDENTS WITH VEHICLES AND PEDESTRIANS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199040August 10, 2007
VEHICLE SPEED CONTROL
ENGINE IDLE INTERMITTENTLY SITS HIGHER THAN NORMAL (900-1000RPM) PERMITTING CAR TO WANT TO LURCH FORWARD (LIKE AT TRAFFIC STOPS) WHICH CAN CAUSE THE DRIVER TO HIT THE PERSON IN FRONT OF THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199113August 10, 2007
VEHICLE SPEED CONTROL
I WAS STOPPED AT A TRAFFIC LIGHT ON A SLIGHT UPHILL GRADE WHEN THE CAR'S ENGINE SUDDENLY STARTED TO RACE. THE CAR SURGED FORWARD BEFORE I COULD BRAKE AND HIT THE CAR IN FRONT OF ME. I HAD TO PRACTICALLY STAND ON THE BRAKE TO STOP IT. FORTUNATELY THERE WAS NO DAMAGE AND EVEN MORE FORTUNATELY THERE WASN'T A PEDESTRIAN CROSSING IN FRONT OF ME. THE TEMPERATURE THAT AFTERNOON WAS 98 DEGREES WHICH, I UNDERSTAND FROM THE VW FORUMS IS RELEVANT. OTHER PEOPLE HAVE EXPERIENCED THIS PROBLEM IN VERY HOT TEMPERATURES AS WELL. THIS HAS HAPPENED TO ME ONCE BEFORE BUT I ALREADY HAD MY FOOT ON THE BRAKE AND ONLY HAD TO STAND ON IT TO RESTRAIN THE CAR. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10198978August 9, 2007
ENGINE AND ENGINE COOLING:ENGINE
ENGINE IDLE SPEED INCREASES TO 900-1000 RPM AT STOPS IN WARM/HOT WEATHER. THIS CAUSES DRIVER TO INCREASE PRESSURE ON BRAKE TO STOP CAR SAFELY. THIS IDLE SPEED MAY HOLD FOR SEVERAL STOPS BEFORE RETURNING TO NORMAL 650-700 RPM. IF IN STOP AND GO TRAFFIC, THE HIGH IDLE WILL HOLD LONGER. IT HAS BEEN SUGGESTED THAT THE HIGH IDLE IS IN RESPONSE TO THE WARM WEATHER CAUSING INCREASED RESISTANCE IN THE BATTERY CABLE FROM THE BATTERY IN THE TRUNK OF THE CAR (2006 VW PASSAT V6 ONLY) CAUSING A DROP IN VOLTAGE RECEIVED. THE ECM INCREASES ENGINE IDLE SPEED TO COMPENSATE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198986August 9, 2007
ENGINE AND ENGINE COOLING
ISSUES WITH HESITATION WHEN A ROLLING STOP, AND WHEN COMPLETELY STOPPED. THERE IS A 2-3 SECOND DELAY BEFORE THE CAR RESPONDS TO THE GAS PEDAL. I HAVE ALMOST BEEN HIT 3 TIMES NOW WHEN PULLING OUT INTO TRAFFIC. THAT 2-3 DELAY IN ACCELERATION COULD CAUSE AN ACCIDENT. THIS IS AN ISSUE KNOWN TO VW, THEY SAY THEY ARE WORKIG ON A FIX. WHAT ARE THEY WAITING FOR, SOMEONE TO GET KILLED! NUMEROUS V6 OWNERS HAVE THE SAME ISSUES! ALSO SEOND ISSUE IS, WHEN I AM STOPPED IN HEAVY STOP AND GO TRAFFIC AND EXTREME HEAT MY CAR IDLES AT 1000RPMS. THIS IS CORRECTED BY ME PUTTING THE CAR IN PARK, STEPPING ON THE GAS TILL 3000 RPM AND IT WILL GO BACK TO NORMAL. IT FEELS LIKE THE CAR IN READY TO LUNGE FORWARD UNEXPECTEDLY. AGAIN WELL KNOWN ISSUE TO VW, SEVERAL INTERNET FORUMS DISCUSS THIS VW HAS DON'T NOTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198993August 9, 2007
VEHICLE SPEED CONTROL
DURING HEAVY USAGE OF THE A/C SYSTEM (ESPECIALLY ON HOT DAYS), THE CAR INCREASES RPM'S, PRESUMABLY TO COMPENSATE FOR THE INCREASED LOAD ON THE ELECTRICAL SYSTEM. THE VEHICLE FEELS LIKE IT WANTS TO SURGE FORWARD THROUGH ANY NORMAL BRAKING OR THE OEM "AUTOHOLD" FEATURE. THIS HAPPENS MOST OFTEN DURING STOP AND GO TRAFFIC. I ASKED THE REGIONAL VW REPRESENTATIVE, THOMAS KERR ABOUT THE ISSUE THIS MORNING WHO SAID IT IS "NORMAL BEHAVIOR FOR THIS CAR." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198810August 8, 2007
EXTERIOR LIGHTING:TURN SIGNAL
TL*THE CONTACT OWNS A 2006 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHEN SHE ACTIVATED THE TURN SIGNAL LIGHTS, THE SIGNAL INDICATED THAT SHE WAS TURNING IN THE OPPOSITE DIRECTION OF WHAT THE SIGNAL INDICATED. THE DRIVERS ON THE ROAD DO NOT KNOW WHICH DIRECTION HER VEHICLE IS TURNING. SHE STATED THAT SHE ALSO HAS AN ELECTRIC PARKING BRAKE THAT CANNOT SHIFT OUT OF PARK. THE VEHICLE WAS REPAIRED ONCE BEFORE, BUT THE FAILURE STILL PERSISTS. THE CONTACT NO LONGER OWNS THE VEHICLE DUE TO THE NUMBER OF FAILURES. THE DEALER STATED THAT BECAUSE THE FAILURES WERE INTERMITTENT,THEY WOULD BE UNABLE TO ASSIST HER. THE FAILURE MILEAGE WAS 13 AND CURRENT MILEAGE WAS 25,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197128July 21, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
HARD SHIFT IN 6 SPEED VW PASSAT2006 WHEN YOU COME TO A STOP FROM HIGH SPEED 50-60)MPH. IT FEELS LIKE SLEDGE HAMMER HITS THE CAR. VW SAYS THEY DON'T HAVE AN ANSWER FOR IT AND THEY ARE WORKING ON IT. I DON'T FEEL SAFE DRIVING IT. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191062May 17, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
2006 VOLKSWAGEN PASSAT 3.6L HESITATED FROM A SLOW ROLLING. WHEN SLOWING BUT NOT STOPPING THE CAR COMPLETELY, THE CAR HESITATED WHEN THE THROTTLE WAS APPLIED. WHEN THROTTLE INPUT WAS REALIZED THE CAR MAY LURCHED FORWARD UNEXPECTEDLY. THIS APPEARED TO BE A COMBINATION ENGINE / TRANSMISSION ISSUE, BUT MAY BE MORE RELATED TO THE TRANSMISSION NOT BEING IN THE CORRECT GEAR. VOLKSWAGEN ISSUED A PROGRAMMING UPDATE FOR THE ECU IN OCTOBER 2006 , WHICH REDUCED, BUT DID NOT ELIMINATE THE PROBLEM. THE INCIDENT DATE REALLY DID NOT N APPLY AS THIS WAS A CONSTANT PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190904May 16, 2007
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
2006 VOLKSWAGEN PASSAT 3.6L FWD AUTOMATIC. HESITATION FROM A SLOW ROLL. WHEN SLOWING BUT NOT STOPPING THE CAR COMPLETELY THE CAR HESITATED WHEN THE THROTTLEWAS APPLIED. WHEN THROTTLE INPUTWAS REALIZED THE CAR LURCH ED FORWARD UNEXPECTEDLY. THIS APPEARED TO BE A COMBINATION OF ENGINE / TRANSMISSION ISSUE BUT MAY BE MORE RELATED TO THE TRANSMISSION NOT BEING IN THE CORRECT GEAR. VOLKSWAGEN ISSUED A PROGRAMMING UPDATE FOR THE ECU IN OCT 2006, WHICH REDUCED, BUT DID NOT ELIMINATE THE PROBLEM. THE INCIDENT DATE REALLY DID NOT APPLY AS THIS WAS A CONSTANT PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190745May 15, 2007
VEHICLE SPEED CONTROL
THROTTLE LAG AT STOP PRESENTS DANGEROUS SITUATION WHEN ENTERING TRAFFIC. MANUFACTURE IS AWARE OF ISSUE, BUT HAS NOT PRESENTED FIX. MY VEHICLE IS 3.6L 4 MOTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190791May 15, 2007
VEHICLE SPEED CONTROL
CONTINUING DANGEROUS SLOW ROLL HESITATION WHEN APPLYING THROTTLE. 1-2 SECOND DELAY BETWEEN THROTTLE APPLICATION AND ACCELERATION. TSB PCM UPDATE FOR SAID ISSUE APPLIED AND RESULTING LITTLE NOTICEABLE IMPROVEMENT. CAN LEAD TO A DANGEROUS SITUATION IN EMERGENCY MANEUVERS INVOLVING SLOW ROLL ACCELERATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187319April 9, 2007
PARKING BRAKE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, ELECTRICAL SYSTEM:IGNITION:SWITCH
TL*THE CONTACT OWNS A 2006 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE PUSH KEY BECOMES STUCK AND THE GEARS MUST BE SHIFTED IN ORDER TO CORRECT THE FAILURE. ALSO, THE EMERGENCY BRAKE FAILED TO OPERATE PROPERLY, AND THE VEHICLE'S INTERIOR SMELLED LIKE ROTTEN EGGS. ON APRIL 9, 2007 THE VEHICLE WAS BROUGHT TO A DEALER FOR A DIAGNOSIS. THE CURRENT MILEAGE WAS, 10,000 AND FAILURE MILEAGE WAS 9,000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184828March 12, 2007
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
IN NOVEMBER 2006, ON ONE OCCASION THE WINDSHIELD WIPERS TURNED ON WITHOUT ME TURNING THEM ON AND I HAD NO CONTROL OVER CHANGING THEIR SPEED OR TURNING THEM OFF. FOR MY DRIVE FROM HOME TO THE DEALERSHIP (APPROXIMATELY FIVE MILES), THE WIPERS RANDOMLY TURNED ON HIGH SPEED, LOW SPEED, AND INTERMITTENT, AND THERE WAS NOTHING I COULD DO TO CONTROL THEIR FUNCTION. AT DEALERSHIP, I WAS TOLD BY SERVICE THAT THEY COULD NOT REPLICATE THE PROBLEM, PROBABLY BECAUSE I HAD TURNED THE CAR OFF, AND THE COMPUTER SYSTEM SHOWED NO SIGN OF A PROBLEM WITH THE WIPER SYSTEM. SERVICE MADE NO REPAIRS AND THEIR ONLY RECOMMENDATION WAS THAT IF IT HAPPENED AGAIN, I SHOULD TURN THE CAR OFF AND RESTART IT. IN JANUARY 2007, THE WIPERS BECAME COMPLETELY INOPERABLE AND THE WIPER MOTOR WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182369February 12, 2007
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
ON JANUARY 23, 2007, I MADE AN APPOINTMENT WITH CRESTMONT VW IN POMPTON LAKES, NJ TO PERFORM THE BRAKE LINE (NHTSA CAMPAIGN ID NUMBER : 06V472000 ) AND WIPER MOTOR (NHTSA CAMPAIGN ID NUMBER : 06V470000 ) RECALLS ON MY VEHICLE. I INTENTIONALLY MADE THE ADVANCE APPOINTMENT FOR NINE BUSINESS DAYS LATER, FEBRUARY 2, 2007, TO GIVE CRESTMONT VW TIME TO ORDER THE NECESSARY PARTS. DURING THE FIRST VISIT ON FEBRUARY 2, 2007, CRESTMONT VW WAS ONLY ABLE TO REPAIR THE WIPER MOTOR BECAUSE OF THE FAILURE TO SECURE THE NECESSARY PART FOR THE BRAKE LINE RECALL, EVEN WITH THE ADVANCE NOTICE OF NINE BUSINESS DAYS. SHORTLY AFTER MY FIRST VISIT, ON FEBRUARY 4, 2007, THE BRAKE PART COVERED BY THE RECALL FAILED AND RENDERED MY PASSAT UNSAFE TO DRIVE. MY CAR WAS TOWED TO CRESTMONT VW, AND ON FEBRUARY 6, 2007, I WAS INFORMED THAT CRESTMONT VW HAD BROKEN ANOTHER PART WHILE ATTEMPTING TO REPAIR THE BRAKE VACUUM LINE. AT THIS TIME, I WAS INFORMED THAT THE NECESSARY PART WAS NOT AVAILABLE UNTIL AT LEAST THE MIDDLE OF MARCH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182277February 11, 2007
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR, SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS
2/5 NOON: AS I WAS PULLING OUT OF MY APARTMENT COMPLEX ON TO A MAIN ROAD, MY BRAKES WENT OUT. FORTUNATELY, I WAS GOING 10 MPH SO WAS ABLE TO COME TO A STOP SIMPLY BY LETTING OFF THE GAS AND PUSHING THE WHEEL AGAINST A CURB. ENGINE BEGAN TO MISFIRE AND EMI CAME ON. 12:07: IN MY ATTEMPT TO REACH VW ROADSIDE ASSISTANCE, I WAS PUT ON AUTOMATED HOLD FOR OVER 25 MINUTES. 12:35: I CALLED THE GENERAL CUSTOMER SERVICE LINE AND AT THAT POINT WAS TOLD THAT THERE WAS A RECALL ON MY VEHICLE REGARDING VACUUM HOSE TO THE BRAKE LINES BUT THAT SHOULD NOT HAVE RESULTED IN TOTAL BRAKE FAILURE. RE-DIRECTED ME TO ROADSIDE ASSISTANCE AGAIN. 12:40: PLACED ON AUTOMATED HOLD WITH ROADSIDE ASSISTANCE FOR 15+ MINUTES AGAIN AND AT THAT POINT BEGAN LOOKING FOR ALTERNATIVE OPTIONS. 1:15: RECEIVED A CALL FROM THIRD PARTY MOC ROADSIDE ASSISTANCE CONFIRMING SOMEBODY WAS ON THEIR WAY TO PICK ME UP AND SHOULD BE THERE WITHIN THE HOUR. 2:25: CAR WAS DROPPED OFF AT TOM WOOD VOLKSWAGON OF INDIANAPOLIS, IN. I WAS GIVEN A RENTAL CAR FOR THE NEXT FEW DAYS. 2/9 WENT TO GET MY CAR. THEY HAD FIXED THE PROBLEM AND HAD NO EXPLANATION WHY I DIDN'T RECEIVE A RECALL LETTER. THEY SAID THE RECALL HAD BEEN MADE PUBLIC 26 DECEMBER 2005 AND THAT I SHOULD CHECK MY MAILING ADDRESS WITH VAG (IRONIC HOW ALL MY FINANCING STATEMENTS COME ON TIME THOUGH!). THERE WAS A RECALL ON THE WIPER SYSTEM ISSUED AT THE SAME TIME (ALSO OF WHICH I WAS NOT NOTIFIED). WHEN THEY PERFORMED THIS RECALL AT THIS TIME ALSO, THEY RETURNED THE CAR TO ME W/O THE WIPERS FUNCTIONING! I WAS OUTRAGED THAT THEY DIDN'T CHECK THE WIPER SYSTEM BEFORE TELLING ME IT WAS O.K. IT TOOK THEM A FEW MINUTES TO GET THE WIPERS GOING AND I WAS ON MY WAY. IT WASN'TT DOING ANY GOOD TO SPEAK TO THE DEALERSHIP AND HAVE BEGUN TO CONSULT LAWYERS REGARDING ACTIONS AGAINST VAG DUE TO THE FACT THAT I WAS NOT MADE AWARE OF THIS SAFETY RECALL. SUFFERING: MENTAL ANGUISH, FEAR OF UNSAFE CAR, LOST PRODUCTIVITY AT WORK. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181696February 5, 2007
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
AIR BAG WARNING LIGHT CAME ON, CAR WAS TAKEN FOR SERVICE AND DRIVER'S SEAT RECEPTACLE WAS REPLACED. ELECTRONIC PARKING ASSIST HAS SUFFERED REPEATED MALFUNCTIONS, EVEN AFTER TWO ATTEMPTED REPAIRS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181719February 5, 2007
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
TL* - THE CONTACT OWNS A 2006 VW PASSAT. THE CONTACT RECEIVED A RECALL NOTICE ON JANUARY 25, 2007 RE: SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM. THE DEALER HONORED THE RECALL. HOWEVER, THE CONTACT DIDN'T FEEL SAFE DRIVING THE VEHICLE. FIVE DAYS AFTER RECEIVING THE RECALL THE BRAKES FAILED WHILE A FAMILY MEMBER WAS DRIVING 10 MPH. THE BRAKES WOULDN'T ENGAGE. THE BRAKES REMAINED IN THE UPRIGHT POSITION WHEN THE CONTACT ATTEMPTED TO STOP THE VEHICLE. VOLKSWAGEN WILL HONOR THE WARRANTY. THE CONTACT REQUESTED TO TERMINATE THE LEASE AND ACCEPT A DIFFERENT VEHICLE OR AN ALLOWANCE FOR ANOTHER VEHICLE. ALSO, THE CONTACT'S RADIATOR HAD TO BE REPLACED AT 200 MILES AND HE FELT THE VEHICLE WAS A LEMON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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