Volkswagen Passat Complaints (2000)

507 consumer complaints on file.

#10056687February 6, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
BOSCH ABS CONTROL MODULE FAULT CAUSES ABS, BRAKE, AND TRACTION CONTROL WARNING LIGHTS TO COME ON DESPITE THERE BEING NO ACTUAL ABS FAULT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057549February 4, 2004
STEERING:LINKAGES:TIE ROD ASSEMBLY
WHILE DRIVING AT ANY SPEED FRONT END WOBBLED. CONSUMER TOOK VEHICLE TO A MECHANIC FOR A FRONT END ALIGNMENT. MECHANIC DETERMINED THAT THE TIE RODS NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055823January 26, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
WHILE STOPPED AT A TRAFFIC LIGHT THE VEHICLES BRAKE LOCKED UP. THE MECHANIC EXAMINED THE VEHICLE AND INFORMED THE CONSUMER THAT THE BRAKE MASTER CYLINDER HAD FAILED. THE MANUFACTURER AND THE DEALER ARE AWARE OF THE PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055238January 16, 2004
EXTERIOR LIGHTING
WHILE DRIVING THE EXTERIOR LIGHTS FAILED INTERMITTENTLY. THE DEALERSHIP HAS BEEN NOTIFIED ON FOUR OCCASIONS BUT THE PROBLEM STILL EXIST. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10069077January 15, 2004
ENGINE AND ENGINE COOLING
COMPLETE ENGINE FAILURE CHECK OIL PRESSURE LIGHT APPEARED AT 38000 MILES; BROUGHT TO VW DEALER - TOLD THAT THE SENSOR LIGHT WAS STUCK ON CAR IS TAKEN TO VW DEALER AT 40444 FOR 40000 MILE MAINTENANCE CHECK OIL PRESSURE LIGHT APPEARS AT 44578 MILES; CAR TAKEN TO ANOTHER DEALER AND DEALER CLAIMS ENGINE IS TOTAL LOSS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053092January 13, 2004
POWER TRAIN:CLUTCH ASSEMBLY
DEALER INFORMED OF A $2,200 CLUTCH REPAIR AT 32K MILES WHICH SEEMS VERY EARLY. VW CUSTOMER SERVICE PROVIDES NO ASSISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052794January 10, 2004
AIR BAGS
AIR BAG WARNING INDICATOR LIGHT CAME ON. CIRCLE VOLKWAGEN DEALER QUOTED ME $900 TO FIX FOUR SENSORS. WE CALLED VOLKSWAGON U.S. AND THEY SAID VW WOULD PAY ALL COSTS TO FIX THE AIR BAGS SENSORS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050431January 8, 2004
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
WINDOWS FOGGED UP DUE TO A FAULTY HEATER CORE. THIS WAS CAUSING POOR VISIBILITY TO THE DRIVER. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046637January 6, 2004
ENGINE AND ENGINE COOLING:ENGINE, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
WHEN THE VEHICLE STOPPED AT A STOP SIGN OR A TRAFFIC LIGHT, IT STALLED. *AK THE PROBLEM WAS DIAGNOSED AS A SECONDARY AIR INJECTOR VALVE. THE VEHICLE EXPERIENCED A ROUGH IDLE. THE VALVE WAS REPLACED, BUT THE VEHICLE STILL IDLED ROUGH. THE CHECK ENGINE LIGHT WAS INTERMITTENT PRIOR TO REPAIR. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052423January 5, 2004
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
I HAVE A '00 VOLKSWAGEN PASSAT. THE FUEL GAUGE HAS NOT WORKED ADEQUATELY SINCE SOON AFTER I PURCHASED THE VEHICLE "NEW" IN JULY/AUGUST '00. DURING THE TIME THE VEHICLE WAS UNDER WARRANTY I BROUGHT THE VEHICLE IN FOR SERVICE TWICE DUE TO THIS DEFECT. IT WAS TEMPORARILY REPLACED AND SOON AFTER WARRANTY EXPIRATION THE PROBLEM RECURRED. I HAVE NOT HAD A WORKABLE FUEL GAUGE ON THIS VEHICLE FOR AT LEAST TWO YEARS. I UNDERSTAND THAT THE VW '00 4 MOTION MODEL WAS RECALLED FOR A SIMILAR PROBLEM AND I URGE A RECALL TO BE MADE FOR ALL '00 PASSATS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051308December 30, 2003
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
WAS DRIVING TO WORK AND HAD A FULL STOP ACTIVATING ABS. TWO DAYS LATER THE ABS/BRAKE LIGHT STARTED FLASHING - TOOK TO DEALER WHO INFORMED THAT ABS MODULE NEEDS REPLACING FOR $1300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052139December 30, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
THE VEHICLE'S ABS MODULE MALFUNCTIONED WITHOUT WARNING. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051370December 30, 2003
ENGINE AND ENGINE COOLING:ENGINE
4TH WINTER IN A ROW SINCE PURCHASING VEHICLE IT HAS EXPERIENCED A PROBLEM STARTING. EACH YEAR THE "DIAGNOSIS" HAS BEEN SOMEWHAT DIFFERENT...BUT MAINLY A "PROBLEM WITH CARBONIZATION BUILDUP". 4 TIMES IN 4 YEARS, RESULTING IN NEW PLUGS, OIL CHANGE, THIS YEAR A NEW BATTERY, "DECARBONIZATION PROCEDURE"....HUNDREDS AND HUNDREDS OF DOLLARS. HAVE USED ONLY THE FINEST FUEL (VW CLAIMED THIS WAS THE ROOT PROBLEM, POOR QUALITY FUEL) SINCE THE FIRST INCIDENT IN 2000. PROBLEM PERSISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050966December 22, 2003
STEERING:LINKAGES:TIE ROD ASSEMBLY
TIE ROD ENDS FAILED ON 2000 PASSAT EFFECTING THE STEERING CONTROL. PRIOR TO 44000. DEALER STATED THIS IS CONSIDERED NORMAL FOR PASSAT . TIE ROD ENDS WERE RETURNED TO ME AND THE SEALS WERE NOT PROTECTING THE SWIVEL BEARING. *AK INDEPENDENT AUTO REPAIR SHOP ADVISED THERE HAD BEEN A PREVIOUS RECALL IN 99 FOR THE SAME PROBLEM BUT THIS CAR WAS NOT INCLUDED. WE BELIEVE VOLKSWAGEN MAY HAVE THE SAME OR SIMILAR ISSUE WITH TIE ROD ENDS ON ADDITIONAL AUTOS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049722December 14, 2003
VEHICLE SPEED CONTROL
ISSUES MAY ALL BE RELATED, COULD BE VACUUM PROBLEM. THESE PROBLEMS ARE CONSTANT, OCCURRING EVERY DAY REGARDLESS OF WEATHER. 1. ENGINE REVS IN NEUTRAL, WHILE CREEPING AT LOWEST RPMS AND WHILE STOPPED IN DRIVE. RPMS FLUCTUATE EVERY SPLIT SECOND, 750-900 RPMS. WHILE PULLING INTO GARAGE, THE REVVING OFTEN CAUSES COLLISION WITH OBJECTS IN GARAGE. 2. ALSO, ENGINE ALMOST STALLS ON TAKEOFF IMMEDIATELY AFTER COLD START OR HOT RESTART. 3. POWER-ASSIST BRAKES FAIL IN REVERSE IMMEDIATELY AFTER ENGINE START AND BACKING OUT OF PARKING SLOT. DANGEROUS SITUATIONS HAVE OCCURRED. DEALER HAS CHECKED AT LEAST THREE TIMES, REPLACED PARTS, MADE ADJUSTMENTS. WITHIN SEVERAL BLOCKS OF LEAVING THE DEALERSHIP AFTER REPAIRS, ALL PROBLEMS BEGIN OCCURRING AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049503December 10, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
MALFUNCTION IN ABS MODULE ABS BRAKE LIGHTS ON ALSO TRACTION CONTROL LIGHT ON. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047736November 28, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
FAULTY ABS SPEED SENSOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048456November 21, 2003
POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT
WHILE DRIVING BETWEEN 5 TO 10 MPH AND WITH OUT ANY WARNING THE DRIVER AND PASSENGER CV-JOINT BROKE. AS A RESULT THE FRONT SUSPENSION FELL OFF. MANUFACTURER STATED SO WHAT THERE IS NO BIG DEAL. DEALER REPLACED BOTH CV-JOINT. *NLM *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047164November 19, 2003
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
HEATER CORE DEFECT - THIS CAR IS ONLY 3 YEARS OLD WITH JUST OVER 50,000 MILES AND NOW NEEDS A NEW HEATER CORE - A $1500 REPAIR! WHEN THE HEAT IS TURNED ON, AN ANTI-FREEZE MIST (NOT TOO HEALTHY FOR THE DRIVER!) COMES OUT OF THE VENTS AND ALL OF THE WINDOWS FOG UP. THE ONLY WAY TO CLEAR THE WINDOWS IS TO TURN THE HEAT OFF AND SOMETIMES THAT DOESN'T EVEN WORK AND WE HAVE TO TURN THE A/C ON TO GET THE WINDOWS DE-FOGGED. I DID SOME RESEARCH AND FOUND THAT VOLKSWAGENS (VW) HAVE HAD HEATER CORE PROBLEMS FOR 10+ YEARS, AND SOME OF THE OLDER VW'S WERE IN FACT RECALLED FOR THIS PROBLEM. VW HAS OBVIOUSLY NOT MADE ANY CHANGES TO THE HEATER CORES BEING PUT INTO NEWER CARS. I BOUGHT THE CAR IN THE SPRING AND HAD NO WAY OF KNOWING THAT THIS WAS GOING TO BE AN ISSUE UNTIL IT STARTED TO GET COLD OUTSIDE. NOW I'M STUCK TRYING TO GET VW TO OFFSET THE COST. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047080November 17, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
MY HUSBAND AND I PURCHASED A 2000 PASSAT WITH 927 MILES ON THE ODOMETER ON JULY 21, 2000 (ANCIRA, SAN ANTONIO, TX). THREE VISITS TO THE DEALER THREE FOR A FLUID LEAK (3/29/01, 2/13/02, 1/17/03). EACH TIME, WE WERE TOLD THAT NOTHING WAS WRONG. FOUR MONTHS AGO- "EMISSION CONTROL," "CHECK ENGINE" LIGHT CAME ON. ALSO THE FOLLOWING QUIT WORKING: POWER MIRRORS, THE TRAVEL COMPUTER, TEMPERATURE SENSOR WAS ERRATIC, FUEL DOOR QUIT AND THE FUEL MILEAGE GAUGE MALFUNCTIONED. MOST RECENTLY, THE CAR STARTED RUNNING ROUGH AND A CLEAR, VISCOUS FLUID APPEARED ON MY GARAGE FLOOR. THE CAR HAS 25,000 MILES. WE CHANGE THE OIL REGULARLY. IT HAD A 15,000-MILE CHECK-UP. WE TOOK THE CAR TO A REPUTABLE MECHANIC (MANDER AUTOMOTIVE IN HELOTES, TEXAS). THE OWNER OF MANDER (BOB MANDER) WAS VERY CONCERNED THAT THIS CAR HAD SO MANY ELECTRICAL AND COMPUTER PROBLEMS. ANCIRA INFORMED (MANDER) THAT THE CAR'S WARRANTY HAD EXPIRED BY 900 MILES (24,990) THAT VISIT (11/6/03). COMPUTER SCAN AND ANALYSIS SHOWED SEVERAL CODES RELATED TO MISFIRES AND RUNNING LEAN. ALSO: TRANSAXLE SEAL LEAK AND BATTERY FAILED THE LOAD TEST-WOULD NOT HOLD ACHARGE. MANDER FIXED: SEAL LEAK, REPLACED THE BATTERY, CHANGED THE OIL, REPLACED THE ACTUATOR (FUEL DOOR), REPAIRED VACUUM LEAKS, RESET THE T.E.H. COMPUTER AND CORRECTED THE FAULTY WIRING TO THE MIRRORS. WE SPENT $649. 24 HOURS LATER-"CHECK ENGINE" LIGHT RE-APPEARED. THE CAR BEGAN TO VIBRATE HARD. WE TOOK THE CAR BACK TO MR. MANDER (11/14/03). HE FOUND A DEFECTIVE OXYGEN SENSOR AND PROBLEM WITH THE COOLANT SENSOR- BOTH REPLACED. THAT TIME WE SPENT $358. MY HUSBAND AND I HAVE AN ESTABLISHED RELATIONSHIP WITH MANDER AUTOMOTIVE AND TRUST THEIR WORK AND ANALYSIS. THE "CHECK ENGINE" LIGHT AND "EMISSIONS CONTROL" LIGHT IS BACK ON. THE CAR IS RUNNING HARD, AGAIN. I HAVE CONTACTED VW (REFERENCE #30522917) AND MY HUSBAND WAS ADVISED TO TAKE THE CAR TO A DIFFERENT DEALER HERE IN SAN ANTONIO (ROD EAST). *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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