Volkswagen Passat Complaints (2000)

507 consumer complaints on file.

#10075127June 10, 2004
ENGINE AND ENGINE COOLING:ENGINE, VEHICLE SPEED CONTROL
ENGINE SPEED PULSATES AT IDLE WHEN AUTOMATIC TRANSMISSION IS IN GEAR AND BRAKES APPLIED. NO FAILURE OR WARNING LIGHTS DISPLAYED. TO PREVENT SURGING OF CAR WHILE STOPPED, TRANSMISSION MUST BE PUT IN NEUTRAL. ALSO HESITATES SIGNIFICANTLY DURING SOME ACCELERATIONS FROM STOP DUE TO CONDITION, AND IDLES ROUGH WHEN COLD. SAME FAULT LAST YEAR IN JAN. 2003, RESOLUTION THROUGH REPLACEMENT OF COOLANT SENSOR AND THROTTLE BODY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075130June 10, 2004
VEHICLE SPEED CONTROL
IDLE PULSATES HEAVILY AT STOPS WHEN IN GEAR. IDLE IS ROUGH WHEN CAR IS COLD. CAR HESITATES HEAVILY SOMETIMES WHILE ACCELERATING FROM A STOP. NO FAULT CODES DISPLAYED. HAVE REPLACED COMBINATION VALVE DUE TO FAULT CODE STORED IN ECU, VALVE SHOWED HEAVY BUILDUP OF CARBON. HAVE REPLACED SECONDARY AIR PUMP DUE TO WATER BUILDUP IN PUMP. PROBLEM OCCURRED 1 YEAR AGO, WAS RESOLVED BY REPLACEMENT OF THROTTLE BODY AND COOLANT TEMP SENSOR AT COST OF $600. PROBLEM NOW BACK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072637May 14, 2004
STEERING:LINKAGES:TIE ROD ASSEMBLY
FAULTY OUTER TIE ROD END SEAL FOR VW PASSAT 1.8T. CAR WITH ONLY 46000 MILES ALREADY NEEDS NEW OUTERS TIE ROD END DUE TO PREMATURE/FAULTY BRAKAGE OF SEAL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068406May 6, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
I HAVE A 2000 VW PASSAT AND HAVE CARBON BUILD UP ON THE VALVES DUE FROM PREMIUM GAS USE AS REQUIRED IN MANUAL. 2 SEPERATE OCCASIONS I HAD TO PAY HUNDREDS TO REPAIR THIS RECURRING PROBLEM. THE DEALER SAYS THEY DON'T KNOW WHAT FUEL I SHOULD USE. VW HEADQUARTERS FIRST SAID A YEAR AGO TO STRICTLY USE PREMIUM. NOW THEY TELL ME TO USE REGULAR BUT THEY WILL NOT DO ANYTHING FOR ME. I HAD TO REPLACE A RE CIRCULATION VALVE AND VACUUMS. I BELEIVE THERE IS A CONSUMER ISSUE HERE THAT SOMEONE HAS TO ADDRESS BECAUSE I CANNOT GET ANYBODY TO AGREE WHICH FUEL TO USE. THEY SHOULD REPAIR MY PROBLEM FOR FREE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071670April 27, 2004
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
AFTER PARKING THE VEHICLE 5 TO 10 MINUTES CONSUMER NOTICED SMOKE, THEN FLAMES COMING FROM THE HOOD. THE FIRE CONSUMED THE VEHICLE,IT WAS TOTALLY DAMAGED. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10071522April 26, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN THE BRAKES ARE APPLIED THERE IS A DELAY BEFORE THE VEHICLE WILL STOP. ALSO, ENGINE SERVICE LIGHT WILL APPEAR ON THE DASHBOARD. DEALER REPLACED THE SENSOR AT CONSUMER'S EXPENSE OF $1,500. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066567April 20, 2004
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
I PURCHASED A VW 2000 PASSAT IN 5/00. I NEVER RECEIVED A RECALL 01V157000 NOTIFICATION ON MY CAR. THIS RECALL WAS FOR PASSATS MANUFACTURED FROM 9/99 TO 12/00 AFFECTING 70,000 VEHICLES WHERE THIS IS A FAULTY FUEL GAUGE SYSTEM PROBLEM. IT'S FROM SULFUR DEPOSITS IN THE FUEL TANK WHICH CAUSES THE FUEL GAUGE TO READ FULL WHEN IT IS NOT AND EVEN CLOSE TO EMPTY. I'VE BEEN EXPERIENCING THIS PROBLEM. MY VEHICLE HAS BEEN ABOUT A QUARTER TANK FULL OR HALF FULL AND FUEL GAUGE CONSISTENLY SHOWS FULL. I'M STILL HAVING THIS PROBLEM. I HAVE NOT GONE TO A DEALER YET BECAUSE I WANTED TO CALL VW DIRECTLY AT 800-822-8987. I WAS INFORMED SINCE MY VIN # WAS NOT ON VW'S LIST FOR RECALL NOTIFICATION THAT IT DOES NOT APPLY TO MY CAR. IS THERE ANY WAY YOU CAN HELP OR PROVIDE ASSISTANCE WITH THIS PROBLEM? I FEEL I DO HAVE THIS PROBLEM MENTIONED IN THE RECALL. AGAIN MY FUEL GAUGE CONSISTENLY DISPLAYS FULL WHEN CAR IS HALF-FULL OR NEAR EMPLY. THIS IS A MAJOR CONCERN AND I FEEL A SAFETY ISSUE. THANK YOU!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066032April 13, 2004
ELECTRICAL SYSTEM
2000 VW PASSAT- WHEN YOU TRY TO LOCK THE DRIVERS SIDE DOOR IT WILL NOT LOCK WITH THE DOOR CONTROL UNLESS YOU OPEN ALL THE DOORS AND THEN PUSH THE LOCK BUTTON. THIS DOES NOT CONCERN ME AS MUCH AS WHEN YOU PUSH THE UNLOCK BUTTON AND OPEN THE DRIVERS DOOR AND CLOSE IT BEIND YOU. THE DOOR WILL LOCK YOU IN AND THE PANIC ALARM STARTS GOING OFF. IF YOU ONLY HAVE ONE KEY IT WILL LOCK YOU OR YOUR CHILDREN IN THE CAR AND WILL SET THE PANIC ALARM OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061538April 1, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
A NOISE WAS HEARD IN THE FRONT END WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT. CONSUMER TOOK VEHICLE TO THE DEALER, AND DEALER DETERMINED THAT UPPER AND LOWER BALL JOINTS WERE DEFECTIVE. *AK *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064178March 30, 2004
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
DEFECTIVE FUEL GAUGE AND TEMP. GAUGE CAUSING TO REPLACE ENTIRE INSTRUMENT CLUSTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064226March 30, 2004
AIR BAGS:SIDE/WINDOW
2000 VW PASSAT WAGON. MY WIFE WAS DRIVING ON THE HIGHWAY (70 MPH) WHEN HER PASSENGER SIDE AIR BAG DEPLOYED WITHOUT ANY IMPACT, BUMP OR INCIDENT WHICH SHOULD HAVE CAUSED DEPLOYMENT. THE DRIVER'S SIDE AIR BAG THEN DEPLOYED ABOUT 1 MINUTE LATER WHILE SHE WAS STILL IN MOTION. PRELIMINARY INVESTIGATION SHOWED AN ELECTRICAL SHORT/MELTDOWN IN THE CENTER CONSOLE WIRING. FUTHER INVESTIAGTION IMPENDING. THANKFULLY THE FRONT AIR BAG DID NOT DEPLOY AT THAT RATE OF SPEED AND A FULL FLEDGED FIRE DID NOT DEVELOP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063944March 26, 2004
ENGINE AND ENGINE COOLING
I HAVE A 2000 VW PASSAT GLS SEDAN (AUTOMATIC) 1.8T ENGINE. I HAVE TAKEN THE CAR TO SERVICE EVERY 5K MILES TO VW AND THEN TO A REPUTABLE MECHANIC (HAVE ALL THE SERVICE RECORDS). IT IS CURRENTLY AT 82,000 MILES. 2 MONTHS AGO THE CAR STALLED ON THE ROAD. THE OIL CHECK LIGHT HAD BEEN ON FOR AWHILE. I HAD CALLED VW REGARDING THE SENSOR LIGHT AND THEY SAID THAT IT IS ONLY A SENSOR PROBLEM, AND NOT WORRY ABOUT IT. AFTER INVESTIGATION, THE CAR IS IN NEED OF A NEW ENGINE. CAM SHAFTS 3 AND 4 WERE DRY AND NOT RECEIVING OIL. I SUBMITTED THE CAR TO VW TO CLAIM UNDER THE 10 YEAR/100K MILE POWERTRAIN WARRANTY. AFTER 2 MONTHS OF INVESTIGATIONS, VW USA HAS DENIED MY CLAIM AND STATES THAT THIS IS DUE TO POOR MAINTENANCE. THE MECHANIC SHOP I TAKE MY CAR TO IS VERY REPUTABLE. MY FAMILY AND FRIENDS HAVE AND CONTINUE TO GO TO THIS SHOP AND HAVE NEVER HAD A PROBLEM. I AM IN THE STAGES OF LEGAL ACTION AGAINST VW USA.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063718March 23, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
HAD TO REPLACE ALL OF THE FRONT CONTROL ARMS AND TIE ROD ENDS ON MY 2000 PASSAT GLX 4-MOTION WAGON. FIVE OUT OF 8 CONTROL ARMS WERE IN VERY POOR CONDITIONS WITH TORN BOOTS OVER THE BALL JOINTS. THE BALL JOINTS IN THE CONTROLL ARMS WERE TORN AND BALL JOINS WERE DRY AND NOISY. THE TIE ROD BALL JOINS WERE WORN OUT AND MAKING NOISES. THE CAR HAS NOT BE WRECKED OR DAMAGED OTHER WISE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063729March 23, 2004
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
ABS CONTROL MODULE MALFUNCTIONED,- SUSPECTED THE PART WAS FAULTY BECAUSE OF MANY OTHER INSTANCES DOCUMENTED W/VARIOUS AGENCIES. AFTER FULLY ENGAGING ABS - TWO DAYS LATER, STOP BRAKE FAILURE LIGHTS COMING ON AND DEALER DIAGNOSED AS ABS CONTROL MODULE FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062542March 18, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
ABS MODULE FAILURE ON A 2000 PASSAT WITH 55,230 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062401March 17, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
I HAVE HAD PERSISTENT EMISSION PROBLEMS WITH MY 2000 V6 VW PASSAT SINCE DATE OF PURCHASE. THE MAF/OXYGEN SENSORS HAVE BEEN REPLACED NUMEROUS TIMES AND NOW I HAVE AN EMISSIONS ISSUE AGAIN (NOW OUTSIDE OF WARRANTY) THAT TRACES BACK TO SOMETHING IN MY SECONDARY AIR SYSTEM (ERROR CODES 1411, 1423). THESE EMISSION PROBLEMS ARE REGULAR AND PERSISTENT AND VW SHOULD TAKE CARE OF THEM WITHOUT ME SPENDING HUNDREDS/THOUSANDS OF DOLLARS TIME AND TIME AND TIME AGAIN! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061883March 10, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A VW PASSAT 4-MOTION WAGON TIPTRONIC THAT EXHIBITS THE PROBLEM OF REFUSING THE DOWNSHIFT FROM SECOND INTO FIRST AT SLOW SPEEDS WHEN THE ACCELERATOR IS PUSHED FIRMLY. THEN, THE ENGINE RACES WILDLY FOR AN INSTANT AND THEN "BANGS" INTO GEAR. THE DEALER ACKNOWLEDGES THE PROBLEM, BUT THUS FAR THERE'S NO FIX FOR IT. ENGINE: 2.8 V6 YEAR: 2000 GEAR: MOVING FROM 2ND INTO 1ST ERRATIC AND SEEMS SOMEWHAT HEAT-RELATED--WORST IN HOT WEATHER FIRST NOTICED: ABOUT 49,000 MILES CAR CAN BE DOWNRIGHT DANGEROUS IF PROBLEM OCCURS WHILE MERGING ONTO A BUSY HIGHWAY. REFER TO AUDIWORLD WEB PAGE FOR SIMILAR OWNER AUDI QUATTRO PROBLEMS WITH 2.7L V6 AND TIPTRONIC. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060396March 4, 2004
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT, SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
I OWN A 2000 VW PASSAT. MY ABS LIGHT AND BREAK LIGHT ARE GOING ON INTERMITTANTLY. I RECENTLY TOOK MY VEHICLE TO THE DEALER AND I WAS TOLD IT WAS THE ABS MODULE THAT NEEDED TO BE REPLACED. THE COST TO REPAIR WILL BE APPROX. $1200 FOR PARTS AND LABOR. THE DEALER TOLD ME THEY COULD NOT HELP WITH THE COST BECAUSE I AM OUT OF WARRANTY AND I HAVE 50K ON THE ODOMETER. I FEEL THAT THE ABS IS A SAFETY FEATURE ON THE VEHICLE AND VW SHOULD BE WILLING TO COVER AT LEAST SOME OF THE COST. I HAVE HAD NO SUCH LUCK THUS FAR. I HAVE BEEN LOOKING INTO THIS PROBLEM IN VW FORUMS AND HAVE FOUND I AM NOT THE ONLY ONE WITH THIS PROBLEM. MOST PEOPLE ARE SAYING THE SAME STORY $1100 - $1500 FOR REPLACING THE ABS MODULE. IT SEEMS A BIT ODD THAT A PART THAT HAS LITTLE USE WOULD GO BAD SO FREQUENTLY ON THIS VEHICLE. GANTED I'M NOT SURE WHAT THE FREQUENCY RATE IS BUT I WOULD LIKE TO BE ANOTHER VOICE FILING A COMPLAINT. MY MANUAL STATES THAT I SHOULD AVOID SUDDEN STOPS BACUASE THIS COULD CAUSE MY BACK BREAKS TO LOCK AND CAUSE ACCIDENT, SERIOUS INJURY OR EVEN DEATH. YET THEIR IS NOTHING THE DEALER COULD DO TO HELP! WELL MAYBE YOU CAN!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056759February 8, 2004
STEERING
THE CV BOOT COVER HAS FAILED ON BOTH CV JOINTS. THIS ALLOWED GREASE FROM THE CV JOINTS TO SLING ONTO THE FRONT BRAKE ROTORS, CAUSING THE BRAKES TO OPERATE WITH MUCH LESS STOPPING POWER. THE CV JOINTS ARE NOW DAMAGED AND NEED TO BE REPLACED. THIS REPAIR IS NOT COVERED UNDER WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056665February 6, 2004
STRUCTURE:BODY, EQUIPMENT
MOLDING ON THE CAR IS DEFECTIVE!!! THE DEALER NOR THE WARRANTY WANTS TO HELP ME OUT. I WILL NOT PAY FOR THE DEFECTIVE OF THE MOLDING AND I WAS HOPING THAT THERE IS SOMEONE OUT THERE THAT HAS THE SAME PROBLEM AS ME!!!! AM I NOW NOT SUPPOSE TO OPEN THE CAR DOOR TO PREVENT THE MOLDING BEING RIPPED OFF AS THE DOOR OPENS!!!!!!!!!!!!!!???????????????????? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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