Volkswagen Passat Complaints (2000)

507 consumer complaints on file.

#10104665December 28, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, EQUIPMENT:MECHANICAL
THE MASS AIR FLOW METER GAVE OUT ON MY 2000 VOLKSWAGEN PASSAT IN AUGUST 2003. A COUPLE OF MONTHS LATER, THE WARRANTY FOR THE PART WAS EXTENDED TO 70,000 MILES. I RECEIVED A REBATE FOR THE EXPENSE (FIVE MONTHS AFTER SUBMITTING IT). NOW, 16 MONTHS LATER, THE AIR FLOW METER FAILED AGAIN, AND MY CAR IS PAST THE 70,000 MILE WARRANTY PERIOD (BUT THE PART IS ONLY 20,000 MILES OLD). VOLKSWAGEN IS CLEARLY HAVING A SIGNIFICANT PROBLEM WITH THIS PART, WHICH HAS BEEN CONFIRMED BY TWO DIFFERENT VOLKWAGEN DEALERSHIPS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104124December 20, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
MY CHECK ENGINE LIGHT COMES ON EVERY 2 WEEKS, MY TRANSMISSION IS JERKING WHEN GEARING DOWN. THIS IS A NEW CAR AND IT SHOULD BE MORE DEPENDABLE. THEY RESET MY LIGHT AND THEN WE START OVER BECAUSE IT ALWAYS COMES BACK ON.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104138December 20, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ANTILOCKING BRAKE SYSTEM (ABS) MODULE FAILURE. "NO COMMUNICATION" ABS SYSTEM CODE RECEIVED - NOT COVERED UNDER MANUFACTURER'S WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102572December 10, 2004
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
BEGINNING APPROXIMATELY 14 MONTHS AGO THE FUEL GAUGE BEGAN ACTING ERRATICALLY - SHOWING LESS FUEL IN THE TANK THAN ACTUALLY EXISTED. CURRENTLY (12/04) AFTER A COMPLETE FILL-UP, MY GAS GAUGE SHOWS 3/4 FULL. ONCE THE FUEL GAUGE INDICATES SLIGHTLY LESS THAN 1/4 TANK REMAINING, THE ACTUAL AMOUNT IN THE TANK IS APPROXIMATELY 1.3 GALLONS. I NOW HAVE TO REGULARLY MONITOR THE MILEAGE I HAVE DRIVEN ON EACH TANK TO MAKE SURE I DO NOT RUN OUT OF FUEL BEFORE FILLING UP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102604December 10, 2004
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
ABS FAILURE LIGHT CAME ON AT 55000 MILES. ABS NOT OPERATIONAL. GARGE TO CHARGE $13850 FOR NEW ABS MODULE. RIDICULOUS. THIS IS NOT A WEAR COMPONENT!!! THIS SHOULD BE A RECALL ITEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103258December 7, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
THE ABS CHECK LIGHT REMAINED ON THE VEHICLE. TAKEN TO DEALER, AND WAS INFORMED THAT THE ABS MODULE NEEDED TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103091December 3, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, POWER TRAIN:AUTOMATIC TRANSMISSION
THIS VEHICLE HAD MULTIPLE PROBLEMS. CONSUMER NOTICED THAT THE ABS BRAKING SYSTEM FAILED, AND THE SRS AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER WAS ABLE TO SHIFT THE VEHICLE INTO DRIVE AND REVERSE WITHOUT THE VEHICLE BEING TURNED ON. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE ABS BRAKING SYSTEM, AND THE SRS AIR BAG LIGHT MODULE NEEDED TO BE REPLACED. ALSO, A TRANSMISSION PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102098December 3, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
WHILE ROUTINELY DRIVING HOME FROM WORK, THE ABS LIGHT AND THE ASR INDICATOR LIGHTS TURNED ON, AND A FEW SECONDS LATER THE DASHBOARD COMPUTER SAID "ABS FAULT". THESE LIGHTS HAVE REMAINED ON CONSTANTLY SINCE THEN.*AK I TOOK THE CAR IN TO THE DEALER THE VERY NEXT DAY AND WAS INFORMED THAT THE ABS CONTROL MODULE HAD FAILED, WHICH IS A $1200 PART WITH AN ACCOMPANYING $500 OR SO IN LABOR. DESPITE THE CAR HAVING ONLY 33000 MILES AND THE NUMEROUS CONSUMER COMPLAINTS ABOUT THIS COMMONLY OCCURRING FAILURE, THE DEALER AND VW OF AMERICA WERE BOTH UNWILLING TO DO ANYTHING TO TAKE RESPONSIBILITY FOR THESE REPAIRS. THE VEHICLE DOES NOT HAVE ABS ANYMORE, WHICH REPRESENTS A SAFETY RISK. THE VEHICLE IS A 2000 VW PASSAT GLX V6, PURCHASED DECEMBER 1999.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102042December 2, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
IN WET WEATHER BRAKES RESPONDED POORLY. VEHICLE WAS TAKEN TO THE DEALER, AND THEY STATED THIS WAS NORMAL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102043December 2, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
IN WET WEATHER BRAKES RESPONDED POORLY. VEHICLE WAS TAKEN TO THE DEALER, AND THEY STATED THIS WAS NORMAL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100768November 30, 2004
SUSPENSION:FRONT
OVER THE PAST COUPLE OF YEARS I HAVE NOTICED VARIOUS NOISES COMING FROM THE FRONT END OF MY VEHICLE. UPON INSPECTION, NO PROBLEMS WERE NOTED BY THE SERVICE CENTERS I TOOK THE VEHCILE TO.*AK HOWEVER, THE STEERING CONTROL ON THE VEHICLE HAS SUDDENLY GOTTEN VERY BAD. AFTER TAKING THE VEHICLE TO A SERVICE CENTER, THEY TOLD ME BOTH OF THE TIE-ROD ENDS IN MY 2000 VW PASSAT HAVE FAILED AT 100,000 MILES. BOTH OF THE FRONT WHEELS HAVE A HUGE AMOUNT OF "PLAY" IN THEM WHICH LEADS TO THE CAR BEING DIFFICULT TO CONTROL, ESPECIALLY AT HIGHWAY SPEEDS. I HAVE OWNED MANY CARS AND IT IS VERY UNUSUAL TO HAVE THESE CRITICAL PARTS GO BAD IN A VEHICLE THIS EARLY. THE ESTIMATE FOR THE REPAIR WORK WAS WELL OVER $500. I HAVE GOTTEN NUMEROUS SECOND OPINIONS, AND ALL HAVE COME TO THE SAME CONCLUSION: THE TIE-RODS ARE BAD. ALL OF THEM ALSO TELL ME THEY HAVE SEEN THIS FAILURE ON THESE VEHICLES BEFORE AND NOT ON ANY OTHER VEHICLES AND THAT IT SEEMS TO BE A DEFECT IN THE DESIGN. AS OF YET, I HAVE NOT HAD THE VEHCILE REPAIRED BUT I HOPE TO DO SO SOON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101878November 30, 2004
STEERING:LINKAGES:TIE ROD ASSEMBLY
WHILE DRIVING 20 MPH HEARD A LOUD NOISE COMING FROM THE FRONT AND THE VEHICLE VIBRATED UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE TIE RODS NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098769November 12, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
FOR SECOND TIME, IN TWO MONTHS THE EMISSION CHECK LIGHT HAS COME ON. THIS IS ON MY VW PASSAT 2000, WHICH HAS 43,000 MILES. AFTER TAKING THE CAR TO DEALERSHIP, I WAS TOLD THAT THERE ARE FAULTY VACUUM HOSES AGAIN IN THE ENGINE THAT NEEDS TO BE REPLACED. I WAS TOLD BY DEALERSHIP THAT I SHOULD BE EXPECTING TO CHANGE THESE VACUUM HOSES EVERY 40,000 MILES. THIS SOUNDS LIKE A MANUFACTURING DEFECT TO ME, AS I HAVE NEVER REPLACED THIS COMPONENT IN MY OTHER CARS, LET ALONE ON A REGULAR BASIS. I HAD REPLACED OTHER VACUUM HOSES A MONTH AGO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095274November 3, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE DEALERSHIPS STATED RECALL 01V157000 CONCERNING FUEL SENDING UNIT EXPIRED, AND DEALERSHIP WILL NOT REPAIR THE VEHICLE FREE OF CHARGE. LITHIA AUTO GROUP, 775-852-3300, RENO,NEVADA. *AK *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096217October 22, 2004
ENGINE AND ENGINE COOLING, EQUIPMENT
1. BROUGHT 2000 PASSAT GLX TO DEALER TWICE TO FIX 'SMOKE COMING FROM ENGINE COMPARTMENT AND ACCOMPANYING BURNING SMELL.' DEALER CHARGED $430 TO REPLACE "IN/OUT TRANSMISSION COOLER LINES" THE FIRST TIME IN THE SHOP, AND "TIGHTENED THE CAMS" THE SECOND TIME. 2. LESS THAN 3 WEEKS AFTER THE SECOND SERVICE 'TIGHTENING THE CAMS', CAR CAUGHT FIRE WHILE TRAVELING NORTHBOUND ON I-95 AT MILE MARKER 8 IN NY. AFTER BEING NOTIFIED OF SMOKE COMING FROM THE CAR BY ANOTHER MOTORIST, WE PULLED OVER. SHORTLY THEREAFTER, THE ENTIRE CAR WAS ENGULFED IN FLAMES. 3. NOTHING WAS DONE TO CORRECT THE FAILURE AS THE CAR WAS TOTALED. INVESTIGATION MAY OR MAY NOT BE CONDUCTED BY INSURANCE COMPANY TO FIND THE CAUSE OF THE FIRE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10095750October 14, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM
AT 40,000 MILES, THE WATER PUMP BEARING FAILED. FOUTUNATELY, I STOPPED THE CAR IMMEDIATELY AND DID NOT INCUR FURTHER ENGINE DAMAGE. WAS ADVISED BY THE DEALER THAT WV "UNDER-ENGINEERED" THE WATER PUMP BEARING, RESULTING IN PREMATURE FAILURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095751October 14, 2004
SEATS
DRIVERS SEAT CUSHION FAILED PREMATURELY ON BOTTOM OF SEAT. REPLACED SEAT CUSHION AT UPHOLSTERY SHOP RECOMMENDED BY DEALER AT MY EXPENSE. NO WARRANTY SERVICE COVERAGE OFFERRED BY VW. OLD PART STILL ON HAND. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093727October 6, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS FAILURE LIGHT CAME ON AT 55000 MILES. ABS NOT OPERATIONAL. DEALER TO CHARGE $1200 FOR NEW ABS MODULE. RIDICULOUS. THIS IS NOT A WEAR COMPONENT!!! THIS SHOULD BE A RECALL ITEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092242September 15, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE FUEL GAUGE INDICATED FUEL WAN THE VEHICLE, HOWEVER THERE WAS NO FUEL AND THE VEHICLE RAN OUT OF GAS. THE VEHICLE WAS NOT INCLUDED IN RECALL NUMBER. 01V157000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091058September 15, 2004
VEHICLE SPEED CONTROL:CRUISE CONTROL
WHEN DRIVING WITH CRUISE CONTROL SET AT 55 MPH, UPON MOVING DOWN A SLOPE OF A HILL, THE ENGINE RACED OFF AND VEHICLE, A 2000 VW PASSAT ACCELERATED UNCONTROLLABLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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