Volkswagen Passat Complaints (2000)

507 consumer complaints on file.

#10112680March 7, 2005
STEERING:LINKAGES:TIE ROD ASSEMBLY
WE TOOK OUR 2000 VW PASSAT IN TO THE VW DEALER FOR STATE SAFETY AND WERE TOLD THAT OUR DRIVERS SIDE TIE ROD WAS UNSAFE TO DRIVE ON AND THAT THE PASSANGER SIDE WOULD NEED TO BE REPLACED SOON ALSO. WE TOOK IT TO OUR REGULAR MECHANIC FOR A SECOND OPINION AND HE WAS SHOCKED HOW BAD OF CONDITION THEY WERE A YEAR 2000 AND HAVING 55,000 MILES. WE HAD TO REPLACE THE LEFT FRONT OUTER TIE ROD END; LINK ROD; AND LEFT FRONT UPPER BALL JOINT TOTAL COST WAS 370.00 AND WE WILL NEED TO DO THE SAME SOON FOR THE LEFT FRONT SIDE VERY SOON. I AM APPALLED THAT VW IS AWARE OF THESE COMPLAINTS IN THE 2000 MODEL AND HAS NOT ISSUED A RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112524March 4, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
1) I WAS DRIVING ALONG A MAJOR HIGHWAY (I-75) WHEN I SAW SOMEONE DRIVING ERRATICALLY, WEAVING IN AND OUT OF TRAFFIC IN MY REAR-VIEW MIRROR. HE LOOKED CLOSE TO HITTING ME, SO I ACCELERATED TO NOT ALLOW HIS CAR TO DO THIS.*AK 2) AFTER STEPPING ON THE GAS, AND GETTING OUT OF DANGER, MY CAR WOULD NOT SLOW DOWN. I WOULD STEP ON THE BRAKE, AND IT WOULD SLOW, BUT ONCE I LET OFF ON THE BRAKE THE CAR WOULD SURGE FOWARD (WITHOUT ME EVEN PRESSING THE GAS). I DID NOT HAVE CRUISE CONTROL ON AT ALL. 3) I WAS UNABLE TO HAVE THE CAR STOP SUDDENLY ACCELERATING. ONCE I WAS ABLE TO PULL OFF TO THE SIDE OF THE HIGWAY, I PUT THE CAR INTO NEUTRAL AND THEN BACK TO DRIVE AND THAT WAS ABLE TO SOLVE THE PROBLEM. THOUGH IF THERE WAS MORE TRAFFIC I WORRY IF I WOULD BE ABLE TO PULL OF TO THE SIDE OF THE ROAD SAFELY, WHILE HAVING TO PRESS MY BRAKE THE ENTIRE TIME. 2000 VOLKSWAGON PASSAT V6
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112452March 3, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
IF FOUND ON WWW.EPA.GOV A RECALL FOR EMISSION ON THE PASSAT 2.8L. MFR RECALL # WE/LK, EPA# 1694. THE EXACT DEFECT WAS FOUND ON MY PASSAT 1.8L. VACUUM SUPPLY WITHIN THE SECONDARY AIR SYSTEM IS LOST WHEN THE SECONDARY AIR VACUUM HOSES DISCONNECT FROM THE SYSTEM CONTROL VALVE. THE RUBBER VACUUM HOSE CONNECTORS SPLIT AND SEPARATE FROM THE VACUUM CONNECTION THE VALVE DUE TO HEAT DISSIPATION IN THAT AREA. THE SECONDARY AIR HOSE PART# 058133817D. I TOOK MY VEHICLE IN AFTER THE CHECK ENGINE LIGHT WENT ON FOR THE EMISSION WORKSHOP. MY REPAIR WAS NOT COVERED DUE TO RECALL NOT COVERING MY VIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112467March 3, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
IN EARLY NOVEMBER 2004 MY ABS STARTED TO FAILED IN MY 2000 PASSAT GLS. THE DEALER SAID IT WOULD COST NEARLY $2200 TO FIX THIS. AFTER DOING MUCH RESEARCH ON THE PROBLEM AND TRYING TO DIAGNOSE EXACTLY THE PROBLEM I STUMBLED ON SOME INFORMATION FROM HTTP://FORUMS.VWVORTEX.COM/ AND HTTP://WWW.PASSATWORLD.COM/FORUMS/ ALSO HTTP://MYVWLEMON.COM/CGI-BIN/UBBCGI/ULTIMATE.CGI ALL OF THESE SITE HAD NUMEROUS OWNERS OF VOLKSWAGEN PASSATS WITH THE SAME EXACT PROBLEM I WAS HAVING. I WONDERED WHY VW HAS NOT HAD A RECALL SINCE THERE WERE SO MANY PROBLEMS WITH THE ABS CONTROL MODULES. I EVENTUALLY FOUND A COMPANY THAT REBUILDS THE ABS CONTROL MODULES FOR $350. AFTER GETTING IT REBUILD EVERYTHING WORKS FINE. I STILL THINK THIS ISSUE IS AN ERROR ON VW'S THE COMPANY AND THE SHOULD PAY FOR IT! THE ABS FAILING IS ONE THING BUT THE COST OF THE FIX IS OUTRAGEOUS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112319February 28, 2005
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
ABS CONTROL UNIT AND PUMP FAILURE ON VW PASSAT 2000 @ 72K MILES. THIS IS NOT A STANDARD FAILURE IN MY MIND. THE CAR HAS NEVER BEEN IN AN ACCIDENT AND IT JUST OCCURED. SHOULD BE A RECALL ITEM FROM VW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112020February 23, 2005
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
MY CAR HAS MULTIPLE PROBLEMS,FIRST I PURCHASE MY PASSAT IN NOVEMBER OF 2000.SINCE THEN I HAVE REPLACED TWO UPPER CONTROL ARMS,TWO TI RODS.I RECEIVED A RECALL FOR THE LOWER CONTROL ARMS TO BE REPLACED BUT THE DEALER SAID I DIDN'T NEED THEM REPLACED.WHILE DRIVING FROM MY SISTER'S HOUSE THE ABS INDICATOR LIGHT CAME ON MY DASH BOARD AND SAID STOP BRAKE FALUIRE.I TOOK IN TO THE DEALER THE NEXT DAY AND THE DEALER SAID MY ABS MODULE NEEDS REPLACING AND IT COST $1300 PLUS LABOR.I JUST PAIDED $1500+ DOLLARS TO REPLACE MY GENERATOR AND BATTERY ON MY CAR.THE DEALER ALSO SAID I NEED TO PEPLACE MY MOTOR MOUNTS AND VALVE COVER GASKETS. I UNDERSTAND THE ANNUAL MAINTENANCE ON THE CAR ,BUT THESE REPAIRS ARE NOT ANNUAL REPAIRS ON A 2000 VOLKSWAGON PASSAT WAGON CAR WITH 80,000 MILES ON IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110689February 17, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
A WELL KNOWN PROBLEM WITH VOLKSWAGEN PASSAT'S, MY ABS MODULE FAILED AND I WAS FORCED TO SPEND $1200 ON A NEW MODULE. THERE ARE THOUSANDS OF PEOPLE WHO HAVE THIS SAME PROBLEM WHO DO NOT UNDERSTAND WHY THIS FAULTY PRODUCT HAS NOT BEEN RECALLED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110661February 16, 2005
SUSPENSION:FRONT:CONTROL ARM, STEERING:LINKAGES:TIE ROD ASSEMBLY
UPPER CONTROL ARMS ARE FAILING AND DANGEROUS, WHICH IS LEADING TO THE TIE RODS FAILING. I AM TOLD THE CAR IS UNSAFE TO DRIVE. VW QUOTED ME $1100 TO MAKE MY CAR SAFE TO DRIVE. I AM PUZZLED THAT VW IS UNCONCERNED ABOUT LIFE AND SAFETY ISSUE FOR THE OWNER AND OTHER DRIVERS. I HAVE SEEN MANY WEBSITES ASKING FOR OWNERS TO CONTACT NHTSA ABOUT THIS ISSUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110325February 11, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER, EQUIPMENT:MECHANICAL
THE CAR WAS MAKING A FUNNY NOISE AND THEN THE ENGINE STOPPED. WE HAD IT TOWED TO MINUTEMAN VW IN BEDFORD, MA AND THEY SAID THAT THE OIL PUMP HAD FAILED AND THAT BOTH THE OIL PUMP AND THE ENGINE WOULD HAVE TO BE REPLACED AT A COST OF $6,320.00. THE 2000 PASSAT HAS 60,586 MILES ON IT AND HAD BEEN IN FOR SERVICE AT 55,478 MILES. THE SERVICE DEPARTMENT TOLD US THAT IT SHOULD BE COVERED UNDER THE 10 YEAR/100,000 MILE POWER TRAIN WARRANTY, BUT WHEN THEY SUBMITTED OUR CLAIM TO VW THEY REFUSED TO COVER IT BECAUSE THEY SAID I NEEDED TO PROVIDE COPIES OF EVERY OIL CHANGE RECEIPT FOR THE PAST 4 1/2 YEARS. I WAS ABLE TO FIND 4 RECEIPTS, BUT I DO NOT SEE ANYWHERE IN THE OWNERS MANUAL WHERE IT CLEARLY AND EXPLICITLY STATES THAT WARRANTY REPAIRS WILL ONLY BE PERFORMED IF ALL RECEIPTS FOR ALL SERVICES PERFORMED ON THE CAR ARE PROVIDED. I NOTICED THAT THERE HAVE BEEN SEVERAL TECHNICAL SERVICE BULLETINS ISSUED ON THIS CAR WHICH RELATE TO ENGINE PROBLEMS AND WOULD LIKE THIS DEFECT TO BE CONSIDERED FOR A RECALL. THANK YOU. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110261February 10, 2005
SUSPENSION:FRONT
CATASTROPHIC FAILURE OF FRONT END PARTS (TIE-RODS, UPPER LINKS) WHEN CAR HAD 59,000 MILES ON IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109517February 1, 2005
SERVICE BRAKES, HYDRAULIC:POWER ASSIST
WHILE DRIVING DRIVER APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR. DRIVER WAS ABLE TO STOP. THEN, NOTICED THAT FLUID WAS LEAKING FROM UNDERNEATH THE VEHICLE. THE PEDAL WAS HARD WHEN PRESSED. DRIVER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108139January 28, 2005
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
THE FUEL SENDING UNIT OF MY VEHICLE DOES NOT OPERATE CORRECTLY. THE GAS GUAGE CONTINUOUSLY REGISTERS AS HALF-FULL WHETHER OR NOT THE TANK IS FULL W/GAS. THIS IS NOT ONY A NUISANCE BUT DANGEROUS AS THERE IS THE POTENTIAL TO RUN OUT OF FUEL ON THE HIGHWAY AND/OR IN RURAL AREAS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109032January 27, 2005
SEAT BELTS:FRONT
INTERMITTENTLY THE FRONT SEAT BELTS WOULD NOT RELEASE FOR MORE ROOM, MAKING IT IMPOSSIBLE TO WEAR THE SEAT BELTS. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK...*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107584January 19, 2005
SERVICE BRAKES, HYDRAULIC
BRAKE WARNING LIGHT AND "STOP" MESSAGE DISPLAYED INTERMITTENTLY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128005January 10, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
2000 VOLKSWAGEN PASSAT DEVELOPED ABS MODULE FAILURE.***NO ANSWER REQUIRED***. *MR *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106066January 10, 2005
EXTERIOR LIGHTING:HEADLIGHTS
A PLASTIC GEAR ON THE HEADLIGHT ADJUSTMENT BREAKS, PREVENTING THE ADJUSTMENT OF THE HEADLIGHT, AND CAUSES THE AIMING OF THE HEADLIGHT TO "DROP". THE ONLY METHOD OF REPAIR IS TO REPLACE THE ENTIRE HEADLIGHT ASSEMBLY. I KNOW OF 3 OTHER PEOPLE WITH 2000 PASSATS WITH THE SAME PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106637January 3, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
WHILE DRIVING AT ANY SPEED A KNOCKING NOISE WAS COMING FROM THE ENGINE COMPARTMENT. DEALERSHIP REPAIRED THE GAS RECIRCULATION VALVE (EGR VALVE). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104891January 1, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS MODULE FAILURE ON A 2000 VW PASSAT, 84,000 MI. CAR DASH COMPUTER, SENDS FLASHING "STOP" "BRAKE FAULT" "CONSULT MANUAL" TO CONSOLE. TOOK TO TWO DIFFERENT REPAIR SHIPS, SAID NOTHING IS WRONG WITH THE ABS BRAKES, BUT THE ABS CONSOLE IS NOT WORKING. DEALERSHIP SAID IT WOULD COST $1,400 TO REPLACE PART. SEEMS LIKE THERE A RE MANY VW OWNERS WITH SIMILAR COMPLAINT ABOUT FAILING ABS MODULES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104860December 31, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
(1) DRIVING ON EXPRESSWAY AT NORMAL HIGHWAY SPEED WHILE ROUNDING CURVE CAR MADE A LOUD SNAPPING NOISE AND BEGAN SWERVINGUNCONTROLABLY TO THE RIGHT. (2) CAR CAME TO REST HALF ON AND HALF OFF OF THE HIGHWAY, LANE HAD TO BE CLOSED AND TRAFFIC JAM RESULTED. (3) DEALER SAID RIGHT FRONT AND REAR UPPER CONTROL ARMS FAILED. PARTS MUST BE REPLACED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10104641December 28, 2004
STEERING:LINKAGES:TIE ROD ASSEMBLY
2000 VW PASSAT WITH ONLY 42,000 HAD WORN TIE RODS TO THE POINT WHERE IT WAS DANGEROUS TO DRIVE. FORTUNATELY THIS WAS DISCOVERED WHEN THE CAR WAS TAKEN IN TO THE DEALER FOR OTHER MAINTENANCE/SERVICE WORK. THE TIE RODS WERE REPLACED AT THE OWNER'S COST. VW REFUSED TO PAY FOR THE REPAIRS EVEN THOUGH THERE WERE TWO RECALLS FOR TIE RODS ON 1999 PASSATS (NHTSA CAMPAIGN ID #99V248000 AND 00V414000). VW ALSO JUST ISSUED A "SERVICE ACTION" IN NOVEMBER 2004 FOR CHECKING/REPLACING FRONT SUSPENSION LOWER CONTROL ARMS. HOWEVER I WAS TOLD THAT THIS SERVICE ACTION DID NOT INCLUDE TIE RODS. I BELIEVE VW IS ATTEMPTING TO CIRCUMVENT A RECALL BY ISSUING THIS "SERVICE ACTION" BULLETIN, AND BY NOT COVERING PROBLEMS WITH TIE RODS IN THIS SERVICE ACTION MAINTENANCE. SINCE THE PRIOR YEAR OF PASSAT (THE 1999 MODEL) HAD PROBLEMS WITH THE TIE ROD AND THE RECALL WAS AFTER THE 2000 PASSATS WENT ON THE MARKET, IT IS MOST PROBABLE THAT THE SAME PROBLEMS WERE STILL PRESENT IN THE 2000 PASSAT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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