Volkswagen Passat Complaints (2000)

507 consumer complaints on file.

#10130299July 27, 2005
ENGINE AND ENGINE COOLING:ENGINE
AT 58,000 MILES MY OIL PRESSURE LIGHT CAME ON AND THE STOP DEMAND LIGHT CAME ON. I CONTACTED THE DEALER AND THE SERVICE MAN INDICATED TO ME THAT THE 2000 PASSATS' WHERE HAVING PROBLEMS WITH THE OIL PUMPS. HE FURTHER EXPLAINED TO ME THAT WHAT WAS HAPPENING WAS THAT THE PUMPS THAT WERE MANUFRACTURED WERE NOT BUILT STRONG ENOUGH TO UP HOLD CERTAIN SYTHETIC OILS. HE FURTHER STATED THAT WHEN THE OIL GETS TO HOT THE OIL CYRSTALIZES AND THEN TURNSS TO SLUDGE. GIVEN THAT INFORMATION I THEN PROCEEDED TO GET MY CAR SERVICED. HOWEVER UPON THE DATE OF SERVICE ( EVEN KNOWING THE PROBLEM) MY CAR WAS DIAGNOSED AT A COST TO ME FOR $75.00. AT THE TIME OF SERVICE I LEARNED THAT THE PUMP WAS ONLY COVERED UNDER THE WARRENTY IF I COULD PRODUCE 5 YEARS OF OIL SLIPS. I HAVE SEVERAL CONCERNS REGARDING THIS MATTER. THE FIRST, THE OWNERS MANNUAL DOES NOT INDICATE THAT THE PUMPS ARE SENSATIVE TO CERTAIN TYPES OF OILS (SYNTHETIC). SECONDLY, THE MANNUAL DOES NOT STATE THAT THE WARRENTY REPAIRS WILL ONLY BE COVERDED IF ALL RECEIPTS FOR SERVICES PERFORMED ON THE VEHICLE ARE PROVIDED. THRIDLY, IT IS CLEAR IN MY MIND THAT IF A MANUFRACTURER PLACES A DEFAULT OR DEFECTIVE OIL PUMP IN A CAR THAT IT SHOULD BE A RECALL? I HAVE READ IN THE MOST RECENT COMSUMER REPORT MAGAZINE AND IT SEEMS TO BE A REOCCURING PROBLEM WITH VW PASSATS. FOURTHLY, WHEN CONTACTING VOLKESWAGON DIRECTLY I SPOKE TO CUSTOMER "CARE" THE ATTIDUDE WAS APPAULING. THE RESPONSE I RECEIVED WAS "OH WELL" " THAT IS OUR POLICY" DID NOT GET THAT RECEPTION WHEN BUYING THE CAR! I BOUGHT MY PASSAT JULY 13, 2000 AND BY JULY 13, 2005 I HAVE A SERIOUS ENGINE PROBLEM. FINALLY, THE DEALER STATED THAT THE COST TO ME WOULD START ANYWERE AT 1,000. CAN ANYONE TELL ME WHY THIS IS MY PROBLEM? I AM A THERAPIST AND I COME ACROSS MANY PATHS IN MY TRAVEL. MY PATHS INCLUDE PHYSIATRIST, TEACHERS,DOCTORS, CLIENTS ETC I WILL BE SURE TO SHARE WITH THEM MY DISSATIFICATION WITH VOLKESWAGON. THIS SHOULD BE A RECALL ISSUE. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129874July 25, 2005
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
I OWN A 2000 V6 PASSAT, WHICH I HAVE SERVICED REGULARLY AT A VW DEALERSHIP. ON MARCH 25, 2005, THE DEALERSHIP PERFORMED A 60K MILE MAINTENANCE CHECK ON MY PASSAT. THIS SERVICE INCLUDED A CHECK OF MY ORIGINAL VW BATTERY. THE BATTERY READOUTS INDICATED THAT THE BATTERY WAS FINE. ON MAY 13, 2005 (MILEAGE 61336), MY BATTERY COMPLETELY EXPLODED LIKE A BOMB WHEN I WENT TO RESTART MY CAR AFTER REFUELING AT A PETROL STATION. I CONTACTED VW USA AND THEY NOT ONLY DID NOT CARE ABOUT THE SITUATION BUT DID NOT SEE THAT ANY RESULTING DAMAGE SHOULD BE COVERED BY THEM. ULTIMATELY, I PAID FOR THE NEW BATTERY, MY INSURANCE CARRIER COVERED WINDSHIELD REPLACEMENT AND MY VW DEALERSHIP COVERED THE REMAINING DAMAGE TO THE VEHICLE. MY DEALERSHIP INFORMED ME THAT I WAS THE 2ND CUSTOMER TO EXPERIENCE THIS PROBLEM AT THEIR DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129938July 25, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
ABS MODULE NEEDS REPLACEMENT AT 53000 MILES ON 2000 YR. MODEL PASSAT. MY RESEARCH SHOWS THIS TO BE A "NORMAL" PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129446July 20, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
2000 VOLKSWAGEN PASSAT ABS MODULE FAILED. ABS, BRAKE AND WARNING LIGHTS CONSTANTLY ILLUMINATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128918July 15, 2005
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
ABS CONTROL MODULE FAILURE. 2000 VW PASSAT WITH 60,000 MILES EXPERIENCED AN ABS CONTROL MODULE FAILURE - SYMPTOMS ARE ABS WARNING LIGHT TURNS ON, AND "STOP" SHOWN ON DISPLAY SCREEN. TOOK IT TO A VW DEALER WHO QUOTED ME $1185 USD TO REPLACE. THIS APPEARS TO BE A VERY COMMON PROBLEM WITH PASSAT'S AT ABOUT 50,000 MILES. THIS PROBLEM WAS INTERMITTENT. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128415July 12, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE SECONDARY AIR FILTER ON MY 2000 VW PASSAT FAILED AT 14,000 MILES. IT WAS REPLACED UNDER WARRANTY. MY CAR NOW HAS 50,000 MILES ON IT AND IT HAS FAILED AGAIN. REPLACEMENT PRICE IS $1,000. THE VW REPAIRSHOP STATED THAT THIS NOT A NECESSARY PART AND REALLY DOESN'T NEED TO BE REPLACED. BUT WITHOUT REPLACEMENT THE ENGINE LIGHT GOES ON EVERYTIME THE CAR IS STARTED. I CONTACTED VW DIRECTLY AND FILED A COMPLAINT. THEY REFUSED TO FIX THE PART. I SEE THAT TWO OTHER PEOPLE HAVE FILED A COMPLAINT ABOUT THE SECONDARY AIR FILTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128147July 8, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2000 PASSAT - 82000 MILES - FRONT RIGHT POWER WINDOW - REGULATOR FAILED ALLOWING WINDOW TO DROP INTO DOOR. TECHNICIAN FOUND PLASTIC PART WHICH RIDES IN TRACK BROKEN AND PIECES IN DOOR. VW HAS SIMILAR PROBLEM IN MULITPLE VEHICLES. EXTENDED WARRANTY ISSUED TO COVER REPAIR ON OTHER VEHICLES BUT NOT ON PASSAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127850July 7, 2005
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
2 MAIN PROBLEMS CONTINUAL BUILDUP OF OIL SLUDGE EVEN THOUGH I HAVE REGULAR OIL CHANGES. THE OIL SLUDGE BUILDUP EVENTUAL CLOGS A SCREEN THAT CAUSES THE CAR TO BE INOPERABLE AND THE DEALER THEN CHARGES $700 - $1000 TO REMEDY. THE SECOND PROBLEM IS THE ABS CONTROL MODULE FAILURE. THE MODULE IS FALING AND WILL COST $700 - $900 TO BE REPLACED. I HAVE 75,000 MILES ON MY 2000 PASSAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125218June 14, 2005
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
DETAILS: (1) NO DISERNABLE EVENTS PRIOR (2) ABS MODULE FAILURE (3) NONE MANY AUDI AND VW MODELS MANUFACTURED STARTING IN THE LATER '90S AND CONTINUING TO PRESENT, USE THE BOSCH 5.3 ABS CONTROLLER, WHICH IS PRONE TO CATASTROPHIC FAILURE, OSTENSIBLY DUE TO DEFECTIVE DESIGN. THIS MODULE CONTROLS MULTIPLE BRAKE-RELATED FUNCTIONS INCLUDING THE ABS WHICH IS IMPORTANT FOR WINTER DRIVING, BUT THE MOST CRITICAL FUNCTION OF THIS MODULE IS PROBABLY THE ELECTRONIC BRAKE FORCE DISTRIBUTION, OR EBD. THESE VEHICLES ARE DESIGNED SUCH THAT IF THE EBD IS INOPERATIVE, THE PROPORTION OF HYDRAULIC FORCE APPLIED TO THE REAR BRAKES DURING EMERGENCY BRAKING IS AS GREAT AS IT IS DURING MODERATE BRAKING EFFORT WHEN THERE IS MINIMAL TRANSFER OF VEHICLE WEIGHT TO THE FRONT WHEELS. THE EBD IS SUPPOSED TO ADJUST THE FRONT/REAR BRAKING DISTRIBUTION DYNAMICALLY ACCORDING TO THE MEASURE OF THE DECELERATION, SO THAT THE REAR WHEELS WILL NOT LOCK UP DURING EMERGENCY BRAKING. IF THIS MODULE SHOULD FAIL DURING EMERGENCY BRAKING ON DRY PAVEMENT, THE REAR WHEELS COULD LOCK UP AND CAUSE AN ACCIDENT WHICH COULD EASILY INCLUDE FATALITIES. THIS IS AN EXPENSIVE REPAIR FOR OWNERS, COSTING ROUGHLY $2000, AND MANY OWNERS HAVE PROBABLY PUT OFF THE REPAIR INDEFINITELY. EVIDENCE WHICH CAN BE FOUND THROUGH A SIMPLE WEB SEARCH, SUGGESTS THAT THE PROBLEM IS WIDESPREAD, AND THAT IF IT HAS NOT ALREADY LED TO SERIOUS ACCIDENTS, IT IS ONLY A QUESTION OF TIME. THIS PROBLEM IS GENUINE, AND VW/AUDI SHOULD BE COMPELLED TO TAKE IMMEDIATE CORRECTIVE ACTION."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125069June 13, 2005
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
ABS CONTROL UNIT FAILS, FAILURE OF UPPER CONTROL ARMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125057June 12, 2005
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE, SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT, SERVICE BRAKES, AIR:ANTILOCK
ABS COMPUTER FAILURE. NO EVENTS LEADING TO ITS FAILURE IT JUST SHUT DOWN ONE DAY AND THE ABS LIGHT HAS BEEN ON SINCE. FAILURE = NO ABS, DEALER WANTS OVER $1000 TO REPLACE ENTIRE SETUP HOWEVER THE PUMP IS OK THE COMPUTER IS GONE. CURRENTLY WAITING FOR A CHEAPER FIX OR POSSIBLE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124931June 10, 2005
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
BOTH ABS AND BRAKE LIGHTS CAME ON WITH A CYCLING MESSAGE IN THE CENTER OF THE DASHBOARD (STOP, BRAKE FAULT, CONSULT MANUAL). AFTER STOPPING CAR AND RESTARTING IT, THE LIGHTS WERE OFF. AFTER ANOTHER FEW MILES, THEY CAME BACK ON... IN ONE OCCASION, THE ANTISLIPREGULATION LIGHT WAS ON. IN ANOTHER OCCASION, UPON STOPPING THE VEHICLE, A SUDDEN ACCELERATION OCCURED AS I PUSHED ON THE BRAKE PEDAL, PROMPTING ME TO USE THE EMERGENCY MANUAL BRAKE. AFTER DIAGNOSTIC OF THE FAILURE AT THE VW DEALERSHIP, IT WAS FOUND THAT THE ABS CONTROL MODULE (ELECTRONIC PART) WAS FAULTY. IT HAS NOW BEEN REPAIRED. THE TECHNICIAN AT THE DEALERSHIP MENTIONED THIS WAS THEIR 3RD SIMILAR REPAIR IN 3 DAYS AND AS A RESULT OF BEING A FREQUENT FAILURE, VW HAD MADE A KIT TO REPLACE ONLY THE ELECTRONIC PART OF THE MODULE INSTEAD OF THE WHOLE MODULE. I HAVE KEPT THE OLD PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124486June 7, 2005
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
WHILE DRIVING MY 2000 PASSAT WAGON THE ABS WARNING LIGHT CAME ON AND THE BRAKE WARNING LIGHT BEGAN TO BLINK. THE ALPHANUMERIC DISPLAY BEGAN CYCLING THROUGH THREE MESSAGES, "STOP", "BRAKE FAULT", "SERVICE MANUAL". THE DEALER FIRST SAID I NEEDED NEW FRONT BRAKE PADS. I HAD IT DONE, AND OF COURSE IT DIDN'T ADDRESS THE PROBLEM. NOW THE DEALER SAYS THAT I NEED A NEW ABS CONTROL UNIT AND INSTRUMENT CLUSTER FOR $2200 + TAX. GIVEN THE NUMBER OF FAILURES REPORTED ON THIS PART, AND GIVEN THAT AUDI HAS RECALLED A VERY SIMILAR PART FOR THIS PROBLEM, I WAS NOT SATISFIED WITH THE VW "CUSTOMER ADVOCATE'S" POLITE RESPONSE THAT THEY CAN'T DO ANYTHING TO HELP. ALTHOUGH I CAN LIVE W/O ANTI-LOCK BRAKES, I CAN'T LIVE WITH INTERMITTENT ANTI-LOCK BRAKES. ONE SHOULDN'T BE CHECKNG THE DASH IN AN EMERGENCY TO SEE WHETHER TO STOMP HARD, OR TO PUMP THE BRAKES. THIS IS A SAFETY ISSUE AND A COMMON ONE. MY CAR EHIBITED THIS PROBLEM AT 46004 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10123792June 1, 2005
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
FAILIURE OF ABS BRAKE MODULE ON A 2000 VW PASSAT (PN 8E0614111AH). MODULE FAILURE CAUSES REAR WHEELS TO LOCK DURING EMERGENCY BRAKING SITUATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10123858June 1, 2005
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
ABS LIGHT CAME ON, I TOOK IT TO AN INDEPENDENT VW MECHANIC AND WAS TOLD THE ABS CONTOL UNIT HAD FAILED AND THEREFORE THE ABS WOULD NOT FUNCTION. COST OF REPAIR $1500-$2000. AFTER RESEARCHING ON VW FORUMS I HAVE LEARNED THAT MANY PASSAT OWNERS HAVE THIS SAME PROBLEM. VW CUSTOMER CARE THANKED ME FOR CALLING AND THEY WOULD NOTE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122446May 30, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
FAILURE OF ABS BRAKE MODULE. I PAID NAPLES FL VW DEALER $100 FOR DIAGNOSTIC TEST FOR BLINKING ABS LIGHT, BRAKE WARNING, STOP, ETC. THEY SAID I NEEDED A NEW MODULE FOR $1400+ ... I'M STILL DRIVING WITH BLINKING WARNING LIGHTS AND BUZZERS BEEPING...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122406May 29, 2005
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
(1) MY CAR IS A DAILY DRIVER. 2000 VW PASSAT GLS, 1.8T AUTO. (2) ABS MODULE DIED AT AROUND 85K, ABS NO LONGER WORKS AS A RESULT. APPARENTLY THIS HAS HAPPENED TO A LOT OF OTHER PASSAT OWNERS AS WELL. (3) I HAVE NOT CORRECTED THE FAILURE AS OF YET AS IT IS A VERY COSTLY REPAIR FROM THE VW DEALER. AROUND $1,500.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122393May 28, 2005
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
AS I WAS DRIVING ALONG I NOTICED MY BRAKES WHERE GETTING SPONGY. DROVE IT A LITTLE MORE, AND THE BRAKE LIGHT CAME ON AND WAS FLASHING . PULLED INTO THE CLOSEST PARKING LOT, CHECKED UNDER THE HOOD AND NOTICED BRAKE FLUID DRIPPING FROM THE ABS UNIT, AND THAT THE BRAKE RESERVOIR WAS BELOW THE MINIMUM LINE. HAD IT TOWED TO THE DEALER AND THEY HAD TO REPLACE THE ABS MODULE. MY CAR IS A 2000 VW PASSAT WITH 52,600 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122235May 26, 2005
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
ABS LIGHTS ARE REPORTING FAILURE BUT BRAKE ACTIVITY APPEARS OKAY. DEALER SAYS NEW MODULE WILL BE NEEDED TO FIX PROBLEMS AT A COST OF $1,500. LOOKING FOR OPTIONS TO REPLACE/REBUILD ABS MODULE DUE TO EXPENSE OF TOTAL REPLACEMENT. BELIEVE NUMBER OF COMPLAINTS FOUND ON INTERNET SHOULD RESULT IN MANUFACTURER RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122205May 26, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS CONTROL MODULE FAILURE ON 2000 PASSAT WITH 41,666 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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